This is by far the worst service I have ever seen. Unfortunately Amazon UK used them to deliver a small envelope to Dubai. I have received an sms message from DHL express and an email confirming that it will be delivered last Thursday before end of day. So you think that you are dealing with a real professional company, wait till the end. Around 4 pm nothing was received and their tracking application on the www is not working, so I called the customer service. They started saying that as the shipment was dispatched after 1 pm then it will not be delivered on Thursday and it will be delivered on Saturday (next working day), as if this dispatching issue is my fault. Anyway, I explained that I need it urgently as I have to give the content to someone who is travelling on Saturday. So we agreed that the shipment will be held in DWC DHL express location and I will go and collect it on Saturday. I did that exactly on Saturday but guess what I was not able to find the shipment as they said that it was dispatched for delivery and all the people including the person who they claim to be the site manager are not there in the office. No one was able to do anything. I explained that I wasted 2 hours to find this remote location based on some false information from their team, they provide totally useless service and doesnt worth any cent. Now I raised a complaint to get the proper compensation and lets see what they will do. In a nut shell, avoid this company at any cost, even if they provide you with a free service. They are totally disconnected from this planet. If I can give them zero stars, this will be the best for them. Do not be fooled by the 5 stats ratings they have, one of them is honest enough and said that he works there, I m sure that this is the case for the others as well.

Very very bad and worst service

I couldn’t be more proud, actually. I feel valued and respected as an employee. I enjoy what I do, and am surrounded by a fantastic team of understanding and amazing people. My company supports students and charities and the community; and they treat their employees very well ☺️It’s the first time I’ve ever felt part of a team or that I “belonged” love you DHL.Im a part of this new facility called DWC 😊😁

Great place to work

Good service

Helpful

The place is so quite and secured.