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Knowledge and Human Development Authority
Dubai, United Arab Emirates
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Comments
AN
Review №1

Its like one stop building for all the best universities. Really a great environment with clean and neat arrangements. Garden is really beautiful and its like you are going to a beautiful park. I really liked the innovative parking with solar panel for the roof. Technologically beautiful parking. One day is not enough to visit all the universities. Its such a huge place.

Ab
Review №2

I was really amazed at how KHDA is serving its customers, 5-star service starting from welcoming its guests, the avenue and the refreshment served during my visit plus they finished my request way ahead of the set time. Thank you KHDA and keep the excellent work.

mo
Review №3

The only great thing they had is free coffee but when comes to resolving customer related issues they will never help you or stand by your side. People visiting the khda building is to get there issues resloved and not to have a nice cup of tea and water.

Ma
Review №4

Great Hospitality, liked lobby ambience and above all superb service in clearing all your queries and doubts.

si
Review №5

The staff are extremely helpful & friendly. The colours & the ambience really lightens your mind.... definitely a happiness Center.

He
Review №6

KHDA - Educational quality assurance authority of the Govt of Dubai, UAE. I had great experience with team. Friendly staff, Problem Solving attitude, mesmerizing ambiance, great hospitality makes the KHDA office one of the best government office. Beautiful budgie gives fill of home.

Mo
Review №7

Everything was amazing. From staff to facilities. World class 💯

Ma
Review №8

I’ve made a complaint agains heriot watt university to khda , I’ve been trying to provide any sort of details and explanation to the responsible person who is handling my case . Surprisingly she just sent me a forwarded email from that university and they closed the case without any sort of explanation, I try to call her every single time they say she is in meeting I emailed her no reply , I’m surprised how can a complaint case being closed while the person who complain didn’t get any sort of explanation , I registered in that university, I thought khda will protect my right , but what I experienced was just a forwarded email from that university to me and case closed!!!!!

JI
Review №9

It was kinder and friendlier than any other institution.

Mo
Review №10

Very friendly staff and supportive for any case you go with

AJ
Review №11

Very good and transparent way of helping customers and clear feedback.

pr
Review №12

This place is fantastic and fabulous!!!! Staff behaviour and co-operation vrry excellent!!!!!

Mo
Review №13

All schools,colleges and universities are registered under KHDA and also documents attestation done by the KHDA

Ma
Review №14

Pleasant surprise. Greeted at the door by a very polite gentleman, asked me to have a seat and by the time I finished the complimentary Arabic coffee, payment was received and my work was done! All without any queues or without lengthy procedures, my certificate was attested. Thank you so much.

Ma
Review №15

Rocky was an incredible help! Fabulous!

No
Review №16

The most positive place I will ever see in my life.

Re
Review №17

Nice and friendly staff.Accommodates to all visitors.A great place to visit.

Fu
Review №18

THE BEST OFFICE. literally I was mesmerised, what a fantastic set up and what hospitable staff , the best office I have ever visited.

Am
Review №19

Good and quick service

ah
Review №20

All the institutions need to learn from KHDA, warm welcome of the staff and services, unforgatable.

Mo
Review №21

One of the best places..facility is marvellous and staff very friendly.. you go for a simple attestation and they welcome you better than first class flight traveller.. coffee served and a staff takes the whole process on your behalf .. you just relax on a sofa in a contemporary lounge with soft music and in 2 minutes your thing is done..

Mo
Review №22

Great institution

Jo
Review №23

Dubai challenges itself and always surpasses its challenges! I had to visit this agency to attest daughters high school diploma.The place is not a government agency, its a Five Star Hotel !! Unbelievable atmosphere and overwhelming hospitality, experience and services.

St
Review №24

Amazing place and experience, welcoming as soon you enter the door, friendly and understanding (had the pleasure to talk to Ms. Sumaya who was listening and very helpful). Thank you!!!

Hu
Review №25

I wish there is more than 5 stars. Its amazing. Better experience than many 5 stars hotels. Very welcoming and supportive employees, friendly atmosphere, beautiful design and excellent service. When you visit the place, you fell that you want to stay there and enjoy! Well done Dubai!

gi
Review №26

This is Chain of buildings..In in cluster blocks.. they have food court..Here we have Du Sim card office..NAME institute.. so many others universities.. in one campus..This is very near to bus Stand...Beautiful gardens are there..One can sit in open area... Near Food Court.

Na
Review №27

Customer service is not like before, not on the phone or when you visit. Employees don’t give clear information while you are there and the phone operators are not cooperative neither welcoming.

Ar
Review №28

The best customer service I ever experienced in whole 18 years in Dubai.Great stuff and fully supportive.Love Dubai

Ma
Review №29

This is the best service in UAE and not only! Wonderful experience starting from the parking until the office, place where I would return with great pleasure, place that should be an example for any other organization - private or public. Thank you very much!

Al
Review №30

A Wow service experience. I’ve just visited for the first time and left with a smile. I had a wonderful experience from the moment I entered. Someone greeted me when the elevator doors opened on the 4th floor and took me to the lobby area that has a trendy/funky look to it, with modern seating and tables. I sat down and was offered Arabic coffee within 10 seconds, followed by a kind lady who walked over and sat with me to address my queries. I wasn’t kept waiting even for a minute. What impressed me was that instead of the customer going to them, they come to you. Very refreshing. The whole end-the-end experience has been considered won the customer in focus. I left and had a free cappuccino near the exit downstairs.Well done KHDA and the management team.. I’m going to tell everyone about this experience.

Me
Review №31

It is the first service oriented ministry center I have been. The ambience is awesome, it doesn’t even look like you are in an office. They are very welcoming and warm and friendly.

Ay
Review №32

Really great team, I feel proud to live in UAE with such great local people, serving us from hearts specially Mrs Rayan

DJ
Review №33

We requested a call back as we need assistance, they did call but it rang for only 2 seconds, not even giving time for someone to react and pick up the call. It did not look good nor feel right.

Gh
Review №34

What an exceptional service ...! So nice, kind and cooperative staff ... amazing environment and comfortable place....Outstanding speed..👍👍👍

Sa
Review №35

KHDA is very friendly and efficient to enquiries at this centre

Mo
Review №36

Proficient and competent authority, very responsive and act decisively to all feedback concerning education quality.

Gh
Review №37

Amazing experience and great customer service !! The whole environment is great , the team are well trained and knowledgeable, great communication skills , in short it was above expectations!!!I believe this is the standards that should be called excellent customer service .

Ga
Review №38

Why the heck arent u giving holiday on Sunday?You people just us misinformation, telling there is holiday until yesterday.Looks like we need to raid KHDA instead of Area 51.

M
Review №39

Very nice vibe here.. its like going to do your government official work at a spa

Ro
Review №40

They are ever ready to serve people. Excellent service, and they offer refreshments and fruits, oh wow, hats off to you people.

Ha
Review №41

Outstanding service!Thank you everyone working in this organization.

Ab
Review №42

Absolutely rude floor manager, I was new to the area and he started accusing me of parking in the incorrect area. Without even waiting for my explanation he threatened me with a court case for that. Totally inappropriate to deal with customers or potential customers in such manner. How can people like this be left incharge of the whole floor.

su
Review №43

For the past few years i was anxious to understand something in this country: why the schooling is sooooo expensive that we as parents are barely could afford? no one answered... in this world the schooling either free or affordable for all, why i need to pay almost all the salary for a good schools in here???

Ju
Review №44

KHDA Dubai represents the wonderful hospitality of UAE and expats alike. Its the first time I experienced such awesome government office and very helpful employees. Hats off to KHDA family!❤

MO
Review №45

Amazing place exceptional customer service... kudos to the team!

Mo
Review №46

An amazing place staffed by warm, welcoming and knowledgeable people, it seems to have a warm and creative spirit which brings out the best in you. Im so impressed!

So
Review №47

The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates. It oversees the private education sector in Dubai, including early childhood education centres, schools, higher education providers, and training institutes.

Es
Review №48

Beautiful place , unexpected, unlike any government Service. Great support

Gr
Review №49

This place is nothing like any other government office. Very friendly and helpful. Went for attestation of my CBSE marksheet . They asked us to wait for 15 mins and showed us to a waiting area. They then served us drinks and cold towels. For free! Never had such an experience in a government office before. Wish I have more work there .

No
Review №50

Visited KHDA today for the first time and I was impressed by the warm hospitality I received while waiting for my appointment. When people think about a governtment office, people think of a rigid office structure with a Q ticket system and benches but this place was awesome. We were served coffee and hot towels. Excellent service throughout. Well done KHDA !!!

Al
Review №51

Helpfull assistance to parents and Schools

M.
Review №52

I was surprised by the level and quality of service. It desirve more than five start for sure...

Ij
Review №53

Much better than sharjah

As
Review №54

Amazing experience and excellent customer service

In
Review №55

Excellent and fast service plus they have a very nice ambiance. 👍❤️💕

Ta
Review №56

Superb work environment and culture

Ej
Review №57

Their office environment is really amazing 😊

E.
Review №58

Very nice place to visit

mo
Review №59

Amazing hospitality and very good service

BI
Review №60

Amazing! It doesnt look like a government but an lovely office, but it is a government really.

vi
Review №61

Love it!

Mo
Review №62

I always pass by it , the place looks fantastic !

Ex
Review №63

Awesome 👍 people

Ad
Review №64

Well done

Sa
Review №65

Amazing Services and Warm Hospitality

Ab
Review №66

Lovely place

Sh
Review №67

Excelent

AB
Review №68

Best...

Ta
Review №69

All thanks and appreciation to the Government of Dubai and those in charge of this beautiful and prestigious center. From the moment you enter until you leave, everyone tries to make you happy and serve you

Sh
Review №70

My experience was wonderful at the Knowledge Authority Center. A person named Fadi Al-Urduni helped me give you a thousand health, Fadi, and thank you to all the employees of the Knowledge Authority.

Om
Review №71

HelloI have a failed experience with customer service and it is not on the Dubai government scale, is it possible to change the phone number to an account that needs a whole day??Customer service is difficult to deal with and I hope they will be at a better levelTo date, the problem has not been resolved

Mo
Review №72

There is no doubt that the United Arab Emirates attaches great importance to the education sector, which is exemplified by the large budget allocated by the government with the aim of reviving the educational sector, as education is an important axis of the successful state, and the preparation and qualification of students with appropriate scientific qualification is in the interest of the individual and society together. Therefore, the Knowledge and Human Development Authority of the Dubai government was created, with the aim of serving the educational sector in several aspects, which we will highlight in this article.Knowledge and Human Development AuthorityDubai Knowledge and Human Development Authority is responsible for improving the quality of private education in Dubai, by providing support to schools, universities, students, parents, educators, investors and government partners to build a high-quality educational sector.Institutions of Knowledge and Human Development Authority in DubaiDubai School Inspection AuthorityThe School Inspection Authority of the Knowledge and Human Development Authority was established in Dubai in 2007, with the aim of providing comprehensive information about education standards in the emirate, which would help support the process of developing education and setting appropriate educational policies. This comes through several methods, including school inspections that take place Annually, meetings with parents and discussion groups, as well as surveys targeting teachers, parents and students.School education institutionThe School Education Institution focuses its efforts on building a partnership between educational institutions and government institutions in Dubai, with a special focus on Emirati students in private education, as the school education institution encourages the enrichment of education and enhances the role of schools in society, by allocating awards targeting the educational field, Such as the Hamdan Bin Rashid Al Maktoum Award for Excellence in Education, and providing support to organizations working in the field of environmental sustainability, security and healthy lifestyles.Emirates Program for the Development of National CadresThe Emirates Program for the Development of National Cadres was established with the aim of providing effective initiatives and incentives that encourage officials in the private sector in the United Arab Emirates to invest in support, training and rehabilitation programs that allow them to absorb UAE citizens in the ranks of their workforce.National Institute for Vocational EducationThe National Institute for Vocational Education began its work in 2006 according to the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, with the aim of giving students the opportunity to obtain specific professional qualifications that enhance their chances of obtaining suitable jobs in the future.

mo
Review №73

Excellent location, very nice treatment, respect and spend your time You are staying in a five star hotel place to document school certificates

Sy
Review №74

Unreasonable work environment and customer service beyond imaginationSpeed, follow-up, confidence and unspeakable professional performanceThanks to all the staff in the body of knowledgeIn particular, Mr. Mohammed Al-Suwaidi and Mr. Mansour may Allah reward them

Mo
Review №75

I do not think that your esteemed body suddenly visits the schools, the American International School in Al-Qusais. Its name must be changed to the International School of Trade. And he is standing, of course, this is not in one semester, but in several other chapters, knowing that I paid the annual installment in full at once. Does your organization accept this while we hear and see what our rulers are doing? They do not accept such as this even for one dayMy name is Mohamed Ahmed JabbourAnd my phone number is 05568893339 if you would like to call and inquire

en
Review №76

The Knowledge Authority is a great place, service and reception are excellent and elegant in dealing

ha
Review №77

Can I ask whether the Direct English Language Institute in Dubai BurJuman is under your attendance or not? Thank you, I hope for a reply ??

yo
Review №78

A funky government building .. a different welcoming atmosphere, informal and relaxing for the soul .. sophisticated hospitality services .. thank you for your creativity

An
Review №79

When I visited the place for the first time, I found a wonderful reception and clear guidance for my request.Moreover, hospitality and hospitality of those present in the place ,,

Za
Review №80

The service and quality of international and upscale and fast ... All thanks to the staff and staff

فې
Review №81

Excellent

Information
100 Photos
81 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.khda.gov.ae/
  • Phone:+971 4 364 0000

Categories
  • Local government office
Working hours
  • Monday:7:30AM–2:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:7:30AM–4:30PM
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