I requested for a typing job of 11 pages to be copied from a scanned PDF document to a Word document. I could have easily done it myself if I was not very busy that day and I needed the Word document urgently to make some revisions. As their procedure, they made sure that they were paid in advance and in my case, they collected aed 200 for a typing job of 11 pages. To my surprise and dismay, in less than 10 mins, I received the Word version - with plenty of mistakes in the formatting and spelling. Obviously, they just used a PDF TO WORD CONVERTER and did not even bother to check and correct the Converted document before sending to me. We all know that a converted document would have some errors and images in it. So i called the attention of the Manager named ABRAHAM - of course he denied. I requested for a refund he said he will refund on the very same day. It happened on March 6, 2021 - several days have passed already and everytime I would follow up he would give a lot of reasons. AED 200 is fine if the work agreed was done properly. But if not, it would be a big amount!

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