I dont know if Im the only person struggling or not but I have been struggling to contact them for a week now. The lines always end up dead and no one responds to the queries on the website that I left. Via the chat box on Google I finally got hold of someone Friday that simply stated if I cant get hold of the company I need to go in to the branch. After explaining that my work hours wont allow that they finally said Id receive a call back. This morning I gave them another call just as they opened, finally getting through and the person I spoke with couldnt help me with my queries at all. Not even sending me my policy details which I never received from them in the first place. Safe to say Im not renewing my insurance with them. Hoping that all of you wont have a similar experience.
They can provide 3rd party coverage for GCC Visitor cars. Ive been renewing my insurance with them for past 5 years. Mr Khaled is very helpful and always help me get the best rate.
Emad is very efficient and helpful. I never have issues with this insurance. It is easy to renew and to operate in case of any emergency. I would recommend it .
Emad Almaslamani provided me with excellent sales service. I had unique requirements and there was a chance they didn’t have a policy to suit them. Emad provided me with Info including customs contact numbers in another country! His incredible resourcefulness and assistance helped me find out independently my options. I ended up insuring my car with him because I like a sales person who helps me out even if it may mean that I end up not buying from him. Such service is reassuring that the rest of the company take care of their clients .
Very friendly and affordable price for car insurance
Very coprativr
Al-Ain Ahlia is a small insurance company located in Baraha area corniche side which is a good location in Deira ... not aware of all company activities but in car insurance they are doing fine ... give good packages with reasonable price service is good staff there are kind and helpful and their car insurance package includes a free crane service .
Worst insurance company ever in the whole of UAE , my car broke down and they refuse to repair it , do not waste your time having insurance with them , they will never repair your car , waste of money 😡scam 😡😡
It would be nicer if you could call to inform your clients if or when their evaluations (accident claims) are approved.
Good work
Very bad in terms of dealing , Zero 0 customer service... very bad experience
Quick and efficient and very friendly staff
I have a policy with them from my car since 2016. No issues to report and renewal process is simple and fast. A couple of things, they dont insure expensive cars and parking when I need to visit them.
They provide a competitive insurance quotes but the location is an area that is very to reach in due to traffic. Moreover the office is a tiny office that could barely accommodate the employees.
Just good
Good insurance company
Don’t expect to get a return call for motor claims because they never update you the status.
Nice place
Good place to buy car
4th Floor
My car has been with them for a week and have zero feedback on my insurance. They say they dont know and just asks me to call next day everytime. The people answering the calls are not friendly at all.WORST INSURANCE I EVER HAD.
I tried to call many times , but no one answered , they have only one location in Dubai for claims and its in the middle of traffic area bot easy to reach
Very poor customer service... they will not assist you,,, they will take you for granted... you are the one who have to chase them,,, and if you called twice for follow up,,, they are getting irritated,,, i dont know why😔... will definitely not recommend this insurance
Nice
Terrible incurance.inspection takes 5 second.they only know how to say halas.they just want to steal your money
Good price and responsive
One Mr Khaled not respect customer hi go 2 tame same feeling more insurance company available in UAE
Sound business practice
Good Service
Funny looking place. OK deals for car insurance.
Worst service ever !
Cheaper insurance company i found
Average price of car insurance
This place is not familiarity
Car insurance services
Very limited parking space for customer surveying there vehicles for insurance claims
Nice
Nice location
Everything is here
Best Insurance
Good
Good
Good service
Sophisticated handling, no hassles, and prompt response.
Good prices and fast transaction
The insurance company was the best company, but now there is no comment
Ain Al AhliaMy first experience was in Al Ain Al Ahlia after an accident and honestly the service was very quick and the staff very helpful and I was afraid of the garage question for my BMW car and frankly they sent me to a garage actually specializing in German carsIn short, I would like to thank all employees of Al Ain Al Ahlia for their outstanding servicesTo be honest Im very happy and glad to deal with this company, very fast process and very helpful team, on beginning I was worried about which garge they will send my vehicle as Im using BMW German car they send my car to a specialist German car, again I would like to thanks al Ain team for their full supportYoursFaisal Ahli
Very good guide for roads and places
Speed in delivery
Respectable but must change the place very old place must be modified
The accident assessment service is very fast ... but you have to be there for that purpose from 12 noon to 1 pm Sunday for Thursday
Opposite Hyatt Regency Dubai is good
God
Excellent
There is no God but Allah, Muhammad is the Messenger of Allah
Decent
Good
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