Was clean, an amazing place for kids especially. I love the fact that sanitizers are all over the place and covid regulations are adhered to and are taken seriously.The attendants speak well and are there to help whenever there is need. A very good thank you to the team. These guys are the best, I wished I took their names, but the management should definitely reward their great service.Keep up the good work.

JUMP!an expansive area consisting of trampolines and more trampolines.A couple of supplemental activities thrown into the mix and therefore makes children and adults alike become teenagers once more.Lots of laughter and fun and frolic to be had - for 1 hour.The timings are difficult to manage as they begin from hour to hour which basically denies time if you are late in entering. Enter and 9:30 and you still have to go out at 10:00. But it’s a vast area so managing people by time is understandably difficult.Justification for lesser stars:Most of them are trampolines, which of course goes with the theme. But a more mix of other adventure stuff would have rounded off the experience.Staff seem to be mostly intern type teenagers. I hope safety is not a concern here in case if any incident.

It’s a nice place for kids , there is a separate section for the small kids too. Had a birthday party here and was fun. Something to keep the kids on the toes.

Great place with such nice, friendly and accommodating staff! We have a 6 year old and a 1 year old toddler that enjoy both of their specified areas for playing. Our kids really had a blast and had fun with all the activities. Great to note that there is also a cafe area for the parent to stay and have some coffee and some snacks.

It was very amazing,I love working out,it was a fun way for me to work out and have fun with my friends at the same time with my friends,big up to Coach Mo,he was good😊

Nice place. Easy to access as it is part of the festival city mall. Drive to the P3 parking towards the south and you can conveniently find a place with easy access to Bounce. You can save some calories to be burned inside bounce rather than walking a long way.The staff is very attentive and helpful . Kids really enjoyed their time in there.

Super fun. One hour of jumping and getting pumped up with lots of laughter and giggles. Fruitful Weekend spent. My kids really had fun and want to come again and again.All the activities are super fun. Coaches are very cool, polite and motivating. They patiently teach kids tricks and give tips to jump and perform various tricks.They take care of all covid safety procedures.I would recommend this place for all the parents of kids age 5 and above to 18 year old. All can have hours of fun. They are also starting Ramdaan Pass offer which you can check on their website and also 10 weeks of camp for kids.

Great place for the kids of all age’s

Perfect indoor place for kids to have fun with their friends. Always love being here.

Festival city bounce is new and great place for kids to have fun. Was not crowded

WOW!!! Just WOW! It was a super fun activity for us! Place is great for parkour stuff and if you have tons of energy to spend! Its our first time on a trampoline place and everyone from reception, upto the lovely lady at the locker area, upto the staff attending to the jumpers were super friendly and approachable! Ace, Marvel, and Aisha helped us getting our first few tricks right!! It makes me want to sign up for their freestyle academy! ⭐⭐⭐⭐⭐ Please try going here, especially at their Festival City branch at least once in your life if you are in Dubai!

Love ya 💗🇦🇪

Our children really enjoyed the kiddie bouncing area. After each session the area is sanitized and cleaned for the kids waiting for the next sessions. During this time it was a relief to see the play area being diligently cleaned for letting the next batch enter. The play-area guide made sure the kids thoroughly enjoyed their time by introducing jumping games and obstacle courses which all added fun for the children.

Parents without masksStaff in junior area are not professional asking kids about personal life at homeStaff didn’t say anything to parents in junior area without masks

Awesome place and had super fun... If you like to bounce head over heel... this is the place!! A fantastic place also for team building...

Super active place ..Full of energy and fun and its a great and different experience.. Thank you BORA for making it more special and fun.

Best trampolining and parkor park in Dubai

Great day jumping around for the kids , staff are very professional and the place is designed with safety in mind , you can easily pass 2 hours here , while parents can relax at the coffee shop , definitely worth trying

DFC facility is huge than Al Quoz. Kids are allowed to play in shoes

This is the most fun I’ve had in years. Great for kids, teens and adults too.

Great facilities. Staff require some brushing up on customer service.If you going with younger kids, you will need to buy an additional full price pass else they dont allow you to accompany the kids on the trampolines...unlike the other parks in DXB.

Best place to learn cool tricks with your body, super safe but has the adrenaline taste, you just cant get bored in there.

Today was second time I took my two kids to this place. Last week they had fun and I decided to go there again. However, today was a different story.First, the at the entrance, the staff didnt want to give the discount for the siblings, eventhough after I mentioned that last week we had the discount and that information was passed to us by two other staffs. So, I paid it in full ao my kids could enter the summer camping. Later when I returned the same staff finally decided to talk to the supervisor and I was right. They canceled the first payment and made a new one including the discount.So much stress just because the staff are not well organized and the information is missing somewhere.Second issue today was when I asked my kids what they have done, I was surprised when they said that they played freely the whole time. So, we are payment for some activities, as they call summer camping and the kids ended up doing free playing.Very disappointed with the experience we had today and I hope they make we get what we paid for.

Kids have loads of fun here. Big space with many trampolines. Wish it could have been a lil cheaer though. Hahaha

Really fun for all ages... I felt like a kid again after such a long time. Definitely recommend this place. However, beware of your stamina and avoid getting injured.

MUST READ FOR PARENTS: FACILITY AND STAFFS FIRST-RESPONSE PROCEDURE/PROTOCOLS AND TRAINING WILL NEED A PROPER REVISION BEFORE A MAJOR ACCIDENT HAPPENSI am writing an incident report that needs your managements attention to prevent recurrence of such untoward incident.We were at Bounce (16 July 2021) at Dubai Festival City to attend a party, there was a place with like a firefighters pole (approximately 2 meters in height) that kids can go down to, my son hesitated a couple of times because he was not familiar with it, eventually the staff was able to convince him to try it.  He grabbed the pole reluctantly unfortunately he gut stuck and did not slide as he gripped on the pole too tight..when he was coached to release his grip on the pole by the coach, he released his grip too much which resulted in his fast descent eventually twisting his ankle as his feet landed at the bottom of the pole.The staff who encouraged him to try it clearly does not know how to handle such situations, first if you are to encourage a kid to do something new, you should support them all the way, maybe another staff can assist kids from the bottom or have some type of harness strapped as safety precaution on kids who will do it for the first time, a fall from that height could have resulted in a far worse injury.Next the staff does not really know or is not confident enough in providing first-aid to an injured child, they were more busy defending themselves in such situations which is unacceptable. I had to climb up and go down to my son and assess him personally.There is no first-aid kit readily accessible for the staff to use for the patient, they had to get it from somewhere.The supervisor came and tried to address the situation, but instead of listening, he kept on talking at first until I eventually asked him to listen and understand what we are going through. He manipulated my sons foot which could have aggravated the injury. In such cases they should protect and stabilize the injured part, place in a comfortable position, put ice and bandage to the affected part, it was also difficult to extract my son and bring him to a safer place and there is no clear protocol for such situations.It was fortunate that most of us are healthcare professionals and was able to handle the situation appropriately.SUGGESTIONS FOR THE MANAGEMENT AND STAFF- Train the staff proper first-response in such cases. If they are trained like what the staff claims, then clearly the training was not effective. Do it regularly, like conducting drills, so that if ever the situation calls for it they will be confident enough to execute it and prevent legal issues.- Provide readily accessible first-aid kits through out the facility, like every 25 meters, in this case the staff can readily offer it to the patients when its needed.- Train the staff on proper handling of such situations, the act of listening says a thousand words, there are a lot of workshops on handling situations- Hire a professional safety officer, who can assess the whole place, the activities being done or performed by kids in the facility, conduct a risk-assessment and find ways to mitigate the risk and prevent serious accidents from happening.As a customer and most especially as a parent, I hope that your management can look into this matter and address it efficiently, please remember that it will only take one bad/serious accident to cause a lot of problems for everyone.Please stay safe, God bless!

Pretty small, but still you can have fun

I LOVE THIS PLACE SO MUCH.Its so big and fun..

Very fun place for the kids. My son loves this place and he enjoys it very much.

Really nice place, must visit for adventurous people

Great fun with the kids. Beware of body aches if you are unfit. They even have obstacle courses and a great play area.

Lovely staff and professional. Great atmosphere for the kids. Such a huge place to enjoy ur time with ur kids while having coffee the kids can play and have fun!

Good activing for kids and teenagers... my kids love to go there...

A lot of fun for the time we had. Friendly staff, great activities for people of all ages.

Very big freestyle terrain park. It is a bit expensive though, and they charge parents if parents follow the children in the area, which is unfair and makes it more expensive.

My 5 year old loved it.Amazing place for kids

Great experience and really nice place to have fun with your family or friends they have also area for kids and they are following all the measures for safety i loved the place it’s not just jumping on the trampoline no there is like a challenge park to climb a rope or do monkey bars and many more it’s really was so much fun I highly recommend for you guys to try it 90AED per person for one hour but believe me one hour not enough 😍

Very wide playing area,great for jumping ..but todlers for my experience is not so good on jumping they get feel bored on it but still amazing place with is you can enjoy to play...

My kids loved it, most important its clean and the staff is well prepared and trained .

Very nice place but on Fri, covid19 social distance wasnt taken into consideration at the ticket booth

Check in is not well orginised ..Not enough to handle the peak hoursLady was checking in a family and than left me Queuing as she said I am not trained to check you inSocks shoes or both ! Rules not clear and no induction given to know that they have to wear shoes although shoes is given for freeKids had funInstructors are very friendly

Very fun for the little one! 2 years old.

Childrens enjoy this place.. too good for activities

Festival city bounce more for the children to do more adventure for them. Xalso staff cannot do enough and really help the children of determination. Thankyou.

Great experience for kids and teenagers. Need to come at the head of an hour so as not to wait for long.

A guy called Edmar at the reception. What a Rude man, unfriendly and not welcoming. He made Bounce look bad for children.

What an Experience!!!!! Love to visit them back as soon as possible!!!! 👍😎👍. YOU ROCK GUYS!!!!

It was great and fun recommend going there

Great indoor trampoline park. I went a few weeks ago and was able to socially distance very easily. Please wear your masks

Great. The children always totally enjoy themselves and Festival City is quite an interesting place somehow.

I recommend to increase the staff, waiting time for registration was too long. You need to fix your air conditioning system as it was too hot.

Amazing place for kids. Big Better and New one at DFC

Had my daughter bday party there. It was super!! Thank you

Amazing place for the children to enjoy

Very big, my kids were happy.

We went there with two kids on a Saturday morning. The place wasnt crowded. Unlike whats stated on the website, only a few parents accompanied their kids. They also werent providing any socks. All kids we saw there were in their trainers (British term for sneakers).Most of the kids using the facility were probably less than 12 year old.Ample staff was available to guide and keep an eye on the kids.We found one hour visit to be long enough.Worth visiting again though.

Helpful staff and amazing experience.

Very amazing place to have fun with your children for their health and vitality

My son loves this place,Staffs need to work on their attitude

Outstanding place for toddlers with super supportive staff. Highly recommend this place for an hour or two of non stop kiddie fun!

Great fun place for kids to be fully active and engaged in physical activity on thier own or with friends. Totally safe for parents to leave thier kids in there while spending some time shopping in the mall. Staff is very friendly and helpful. Pricing is reasonable especially with some discounts on corporate cards.

Kids enjoy it. Its quite warm, needs more AC.

Always loved and revisit in 3 months

Really amazing staff and ambiance! You can ask them for practically anything to help you with and they really deliver! Really worth the visit!

Great space configuration and introduction of parkour course made our visit more exciting and challenging. The team/coaches were very professional in maintaining the traffic despite these health & safety restrictions from current pandemic. Personally, Bounce-X (DIFC) is simply much more better and advanced to Bounce (Al Qouz)

Very nice place, my kids really enjoyed the place 👍

Kids Love to come here

Nice place for the kids 🙃

Great staff and good facilities

Loved this one. Seems to be bigger than the original Al Quoz one. Good Variety and options

Loved it too muchhhh

Nice play everyone wil enjoy al ages

Bad.The AC is not working in the summet time? In a place where everyone is jumping!! You must be kidding!!They said: theyre trying to fix it since 2 months!You should notify your customers prior to booking.

Very much overpriced..Almost similar type of activities everywhere.

Fun but the trampolines arent bouncy enough

The AC is not working at all during a summer!!!! It is very crowded placeyou just sweating without any motion.As stated by the team AC is not working since 2 months.

Perfect for all ages

A really.nice place for kids to bounce! Use festival rewards app to get a discount.

Nice place.

Love everything 🥰🥰

Its great place for your kids to have fun.. But its a bit expensive specially for kids under 4 years. Or kids below 110 cm. They have only like six tramps to jump and have nothing to play with.. I think they need to improve the kids area for what its worth. Aed 70dhs per hour.

Loved the place for kids

Very bad experience imagine we go at least once a week and only today after at least five time of comming the manager refuses to let my daughter play becz she’s only 1 CM less although the other manager always let her!!!!! This manager Christie is very very rude. I don’t know how could she ever got a job that’s deals with kids and she’s this bad👎🏻👎🏻👎🏻

The best place to visit with friends... very friendly and amazing staff definitely recommend

Great place for children and adults.

Biggest bounce in Dubái!

If they just change the time from 1 hour to 2 hours for the same price it would be an ideal for 90% of the familys

The kid sloved it

Get jumping to loose that jelly belly

Awesome place to play

Amazing place it was so much fun amazing staff especially the Sudanese bouncer. Was amazing

BounceX staff and a bunch of big boys were recording videos all over the place and their staff was stopping playing customers and children from using trampolines.

Really amazing place, great to get out the house and test your body on the trampolines and the obstical courses with enthusiastic staff guiding you all the way :)

Small children is enjoying superb

Great place to get all the extra energy out 😊

Good fun activity. Also a good workout

It was very nice and fun to go to and really suggest going to it

So after the mess and wasting my time in the qouze branchWe went it the other branch and it was worstIt’s a great place but needs good managersThose ones were failuresIt’s a total waste of money

Nice place for kids

Amazing for kids