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ICCRC & MARA Consultants (www.theimmigrationoffice.com)
Dubai, United Arab Emirates
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Be
Review №1

We are extremely happy with the services and expertise offered by Oana and her team throughout our Canadian immigration process. Right from our initial meeting, through the whole application process, amidst the uncertainties and chaos caused by the pandemic, till we landed in Canada, Oana and her team supported us and most importantly stayed responsive, answering all our queries. Even at times when the situation was so fluid and there was zero clarity, they stayed transparent and encouraged us to wait patiently. I highly recommend the Immigration office for your Canadian immigration needs.

De
Review №2

They are the best in the business. We have had a very seamless process with them.Highly highly recommend it 🙏🏼🙌🏾

Ah
Review №3

Simply the best, highly recommended for every one who is looking for an honest and professional team. Special thanks to Ohana and Anne abive and beyond in there service.

Ja
Review №4

Shoutout to Oana and Mary for being very helpful. I used to live in Dubai where I hired the company to process my WES in 2015, but I moved to Canada the year after because I got an offer to work here, after 5 years I needed to get my WES account for employment purposes and I was expecting that they no longer have it since its been 5 years. I tried to email them and I was grateful because they are very responsive and did their best to help me out. Thank you again Oana and Mary for your commitment to your job and professionalism. Wish you all the best! _ James

As
Review №5

This review is 2 years late, but better late than never.Do NOT use these guys as your immigration consultants. I rarely leave a negative review for a business, but these guys are so egregiously terrible that I feel potential customers should be aware of what theyre getting into.I applied for Canadian PR for my wife and I back in 2017. Im going to skip over the numerous mistakes they made while filling out my application that I had to correct during review.The consultant who was handling my case left this company and I was assured that someone is monitoring his email, and theyll let us know once we get our Express Entry PR approval.My wife and I waited for 9 months, and still no word. The Immigration Office kept telling us they havent received any updates from Canadian Immigration. So finally, in June 2018 I got in touch with Canadian Immigration directly, and they got back saying they sent my confirmation of PR back in Feb 2018!The Immigration Office in their supreme incompetence didnt check their mail - and though we got our approval 5 months ago, we were never informed! I had less than a month to make my landing in Canada - which I managed, no thanks to these Immigration Office clowns.I never told them I received my confirmation of PR, and they havent bothered with my application and have left it in limbo - no follow up, nothing. They dont even know Ive left Dubai and Im now in Canada, no thanks to them.All in all, the Immigration Office is terrible and extremely unprofessional. I would highly recommend you find someone else. If youre already signed up with them, I suggest you take control of your accounts and redirect all communications to your personal email ids.

Ki
Review №6

Simply useless, they just want you to pay a fee and later on tell you no new information than what is on an immigration website or on google. I paid over a year ago and they have failed to share any update or send an email or anything1

Ma
Review №7

Great service! We started our application on our own and then decided to check some details that we werent sure about. We got lucky with choosing this office since they helped us clean our file before submitting it. Oana was professional and very responsive.. she supported us until the last day and was of a great help recommending the best options we have. Im glad we decided to work woth them and I would definitely recommend their services!

an
Review №8

Hahahahah JOKE OF A COMPANY. Very bad experience and all money lost.I wish google had no star or minus value ratings option also.

Ri
Review №9

They offered me a genuine service and helped me acquire my PR visa. Although it’s not a smooth sailing process but they made sure that everything is in place. Staff are very neighborly and well organized that helped me keep on track constantly. Thank you, TIO for making this journey possible. Highly recommended!

Kh
Review №10

Extremely professional, reliable and honest service - highly recommended to any one considering immigration.

Ar
Review №11

From my personal experience I can say Oana is professional and empathetic.

Ra
Review №12

Despite the fact that our process took some time, Anna was super helpful and very patient through the immigration process and was super keen on granting me my PR. I am delighted that she took on my case and recommend her specifically to anyone looking to get an immigration, it was great working with her.

Ni
Review №13

I had filed my papers with the immigration office after a debacle with WWICS and the agents at the time were not honest with their assessments and points with regard to skilled migration. Its been more than three years and each time we phone up they have some random person give random excuses. Each time I call up I have a random case officer who is oblivious to our case .. Sanoj, Nirali, Erika, Feha .. These people should have their licenses revoked !

Cl
Review №14

I would like to compliment the professional services offered by Oana, Georgiana, Anne and the team. One big plus of this agency is that they offer language preparation services/courses. I used them both for the IELTS and TEF preparation. I was more than satisfied with the level of proficiency of both trainers and with my results respectively. My PR application is so far still under the process, and I hope for a positive outcome. So far, I can only recommend them.

Ha
Review №15

This is coming almost 2-3 years late and I had to share my experience with the world. They are terrible in customer service, client management and a complete failure when it comes to assessment. They did wrong assessment of my case, made me fool for 2 years, taken all the payment upfront with stories initially and later every month new consultant being arranged and the key person Oana who took my assessment never bothered to revert to me or talk to me or look into my case. It was a horrible experience wasted so much money and the people i referred (my mistake based upon their 1st week of treatment) almost everyone had the same issue. My biggest regret to work with them and they are not professional at all...

ri
Review №16

Extremely poor experience with the company. Wasted 2 years till now and all money is taken upfront with no results. Please do not trust them and waste your time and money. The cases officers change every now for Canada migration and then and there is no consistency on your case file and no follow up for any updates on your case. Wasted so much time effort and money with no results.

De
Review №17

I had a tension free journey with the Immigration Office. They are very helpful and have a thorough knowledge of the process involved. Got timely updates. Impressed by Ms Anne Ilagans professionalism.

Sa
Review №18

We wanted to apply for Canadian Immigration but were a bit hesitant. I just found about this company The immigration Office through one of my friends who already took their services. Then i met Oana and felt sincerity and honesty in her; much different than a sales person who just market his/her product above and beyond than it actually is. Right there and then we signed up and paid in full. First thing we experience was a very professional coaching service by Ms Angela to prepare me and my family for IELTS exam. Because of her dedication, i managed to get good scores in IELTS; which in return helped me in getting higher points in express entry. Furthermore, the way Ms Maricar guided us professionally in each step of the application process is commendable. That is why I am convinced to refer this company to all the readers reading this review. Thank you Ms Maricar, Oana , Angela and to all the staff of The Immigration Office.

Fr
Review №19

It has always been our plan to migrate to canada. We started to read online and even had some offers of other agencies but we were skeptic about it. I just found The immigration office through fb ads. I just wanted to give it a try since our migration to canada plan has always been a blurry dream. As soon as we are assessed by Oana, we felt the sincerity and honesty. I don’t have the feeling of being sold out and given a vain hope. Right there and then we signed up and paid. A plus bonus for us since they guided and coached us on our ielts. They were very professional in handling us and they see to it they give you answers in every doubts and questions you have in mind. I thank God for leading us to this agency that is why I refer alot of our friends and relatives to them. Thank you Ms Maricar, Oana , Georgiana and to all the staff.

An
Review №20

The best team for all migration needs! Thanks to the tireless efforts of Oana, Feha and team we got the Australian PR. They have always been on hand to address all my queries and have been nothing but professional and extremely efficient through out. I highly recommend this team for anyone looking for a brighter future!

No
Review №21

Terrible experience so far. They have no direction, no unique ways. Just clerical work. Wasted 2 years and counting!

Ha
Review №22

The best immigration office out there. Best prices, and the most professional team that you can ever work with. We got the visa to Australia in no time! i strongly recommend The Immigration Office as a partner for your immigration process.

Is
Review №23

Excellent and straightforward consultant I met while assessments days in Abu Dhabi..YOu will get a clear insight on the immigration possibilities and immediate estimated score. I am looking forward to working with them and would highly recommend their services. One more thing, they are checked as authorized consultants, which is very important..

Ro
Review №24

First of all, let me start by saying that I got it!!!! I was granted my skilled visa on the 25th of February. Huge Thank you goes to this highly skilled office and their staff. I would like to thank Mrs. Feha for everything. She made it happen. I would also like to Thank Mrs. Oana and Mary and the others for their full support. I highly recommend this office. Note that I reside in Saudi Arabia and not once had to travel to UAE. Everything was done through mails and phone. In addition to the easy communication, the process went smoothly and very fast. It took me almost 7 month from when I first contacted them. Again Thanks a lot.. You made it happen..

AK
Review №25

First, I would like to thank your esteemed office for the precious immigration consultancy and facilitation services that was offered to me and my family that resulted obtaining permanent residency in Australia.Second, please allow me to thank your experienced “the first level submission team” who succeeded in turning obstacles to zero level, Mr. Fahad was the first one who opened the door of hope and assured me that I have a very good chance in getting the visa based on his experience and efforts in matching my work profile with and an appropriate ANZSCO code although at the beginning I was not too optimistic, but his approach was professional and successful in enhancing and raising up my success expectations. Then Ms. Nirali who succeeded in putting my leg on the right track by comprehensive review and submission of Vetasses application and Ms. Amreen continued afterwards.Third and most important, is the efforts of Ms. Feha “the second level submission team”. She is such an excellent Visa Processing Officer who is highly polite, nice, expert and helpful. She is very dedicated to her job, I have a vast work experience for almost 18 years and worked in many companies, countries with different nationalities but I have never seen such an employee; she is very good on personal level like she is humble, cheerful and has an ability to calm down the client with optimistic words and tangible promises; she is well experienced in her work as well, she has an advisory support, intensive follow-up, she keeps her words when she promises for example: she will submit in a particular date and she submits which shows how much she is well organized and her job prioritization is well structured as well because of course I am not the only client she is dealing with; there are many more.I would like to thank Ms. Feha for her excellent service delivery; she is an asset for The Immigration Office. And I should not ignore the role of her successful supervisor, because good leadership directs to success.Finally, I would like to thank you all again for your exerted efforts and I will be recommending your services to anyone whose dreams are beyond the sky.Thanks

Ey
Review №26

Welcoming, very helpful and professional staffs....Great service. Im still in process and God willing, it will work out.

Th
Review №27

Helpful staff. But has room to improve. My work is still ongoing and hope they will get things done smoothly.

Kr
Review №28

TIO has been very supportive and professional in handling our application. From the Management - Oana and to her team of assessors/consultants/advisors, Amreen, Nirali, Lorenzo and the very patient PTE/IELTS coach - Georgiana they are all very accommodating and understanding. I had an experience with an immigration service before in Dubai who just took the fee and did nothing to help us. But TIO they are very transparent and upfront about everything. Without fail they provide updates and follow ups during the application process. I have recommended them to my friends and will keep doing so. By Gods grace our visa application will be approved in the coming months.

Ar
Review №29

The Immigration Office is amongst the most organized and customer focused immigration service ive come across in the UAE. My personal experience with Oana for the initial assessment, Amreen for the follow up and processing, and Georgiana for english language preparation has been excellent. Im confident my immigration processing is in safe hands.

Ma
Review №30

I must express my gratitude for the extreme professionalism and care for my case.As a client who went through all the registered migration agents in UAE, i believe your office is the most professional.. starting from consultancy, english course which were extremely helpful, and processing department.Across the brief journey of seven months ive been granted australia subclass 189 permenant residency, only remarkable 45 days for the visa DIRECT grant.Maher moharam-Egyptian national

Mo
Review №31

(Disappointment) is the only word that summarize my experience with this immigration office which last for (2Min & 44Sec) over phone, Inexpert staff with zero knowledge of customer service basics over phone, Im thankful that I called instead of wasting my time going to their office.

Ma
Review №32

What an amazing business I found

na
Review №33

They never answer the phone

Aj
Review №34

Very nice service, helpful staff, prompt response

Al
Review №35

Excellent and Professional Operational Manger.

As
Review №36

Very professional staff, service was very good

em
Review №37

Not good. No PNP.

Cl
Review №38

These guys are really amazing.

Fa
Review №39

Excellent Service

Ba
Review №40

Quality service!

As
Review №41

Extremely disappointed

Ri
Review №42

Highly recommended!

Information
10 Photos
42 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://theimmigrationoffice.com/
  • Phone:+971 4 456 0076

Categories
  • Immigration attorney
  • Consultant
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–4PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Online appointments:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
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