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Qasr Alshams Cafe & Restaurant
Dubai, United Arab Emirates
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Qasr Alshams Cafe & Restaurant

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ma
Review №1

One of the new comers to the cafe style culinary scene in old Dubai, friendly staff. Food quantities are generous but nothing to rave about. Mojtaba, the chef was kind enough to offer us khoresh e qeymeh bademjan and ghormeh to sample at the end of our which was fresh and delicious.

Re
Review №2

Nice place and there is live singers also available and good singing and nice shesha

ar
Review №3

Qasralshams Restaurant is 5 Star very clean and family place and tasty food and good priceHave live music

Mu
Review №4

So I booked a place for my family to celebrate. It was a small birthday party and every thing went smooth. The staff was cooperative at the time of booking and offered me discount as well. On the day, the service was very slow even though the restaurant was literally empty but we managed.Surprise started once we were done with food and I requested for the bill, they came up with some absurd table charges for sitting in family hall of AED 300/- (just to clarify we were not sitting in any special room, it was a family hall and the special room was occupied by someone else). On top of that, I ordered mixed grill for 4 that was for AED 210, they charged me AED 299 instead for some other type of grill listed in the menu. The waitress told us at time of ordering that hummus and salad is included in the grill and yet I was charged for it on top of AED 299.It is the moment that you are expected to save yourself from embarrassment and so the staff seemed well trained for this situation as they never called the waitress serving us to confirm even a single thing. They said it is to be discussed with the manager for your booking and not the staff that took order, so I decided to act firm as they would have done this with others for sure.The Manager- Ali - who acted super cooperative at the time of booking (sending me videos on WhatsApp and even offering me a discount) completely changed at this moment. Instead of rectifying his mistake, he started taunting me on the call by going to the extent of saying why did you come to my restaurant when you dont have money. THE GUTS!!He said these charges were all mentioned to you. I have all our conversations on WhatsApp and he never mentioned any such charges. After all the arguments that made my guests wait for 30-40 mins after food, they adjusted the bill from AED 1008 to AED 690 and then again AED 579/- Mind it that this was still higher than the actual bill but I didnt want to waste more time as we had plans ahead.In short, save yourself embarrassment, a lot of good Iranian restaurants are available in town. Please choose someone who doesnt taunt you, doesnt have ZERO customer service and horrible communication skills.PS: The discount you can see on the bill is for complimentary drinks that they offer to kids.

Ma
Review №5

A relaxed atmosphere where authentic Persian food is served compounded with a real hokka serving! Value for money is high!

Ar
Review №6

Lovely place! Shisha and juices were amazing and waiter was so friendly. Thanks for the tasty compliments! :) will come again

Mo
Review №7

Nice Iranian food

ol
Review №8

Extremely high in class Iranian cousin

Ru
Review №9

The best places, everything is top for a good price

Ob
Review №10

Shisha place and the food is average

Be
Review №11

Very good

Ar
Review №12

Nice place

Li
Review №13

Traditional IranianFood Point

S.
Review №14

Good Iranian food point

Mo
Review №15

Good Iranian food

Fa
Review №16

Opening soon

Ra
Review №17

The quality of the food is now good, at least in the beginning, at least the hookah was good, and it became awful.

Та
Review №18

The ice cream was warm. I stirred it with a spoon, but it is like porridge.

Om
Review №19

All types of food with pictures and display the menu with food. Please visit this restaurant and you will find the service and food according to the pictures and the menu

Information
100 Photos
19 Comments
4 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 297 2727

Categories
  • Hookah bar
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
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