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Maison Privee - Head Office
Dubai, United Arab Emirates
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Co
Review №1

Originally booked to stay for a month but extended for another two weeks due to the location and cleanliness of the unit. My host Tejal was very professional and prompt in responding to any request I had. Not to mention, she was available 24/7 for any assistance and very courteous. Juliet from the main office was also welcoming in reserving the unit for me initially and during the extended period. Kitchen was fully equipped and living room was very spacious. Overall, location was perfect, views were amazing, building is clean, well maintained and secured. Access to the beach and restaurants are all within walking distance and I’ll come back to stay again. Highly recommend.

Ma
Review №2

The family and I had a great stay for more than a month at this property in Downtown Dubai with Maison Privee.The property was well maintained and all the services promised were provided. The customer service provided by the team was excellent and efficient. Kapil was very kind, helpful, and responsive - He was proactive and very curtious. We left with very good memories and made our settling-in experience in Dubai a very pleasant one.

Am
Review №3

I stayed for a month and extended for another a week due to the location and cleanliness of the apartment. Our relationship manager Tejal was very professional and prompt in responding to any request. This was the first Dubai visit for my family and I was so glad that I chosen this apartment. My wife and kids really enjoyed the stay and now they want to relocate to Dubai from Uk. One of the reason for their change of mind is our pleasant experience in the unit.Well done team and special thanks to Tejal

Mu
Review №4

I love my stay with Maison Privee. The apartment was neat and clean. It gave me a positive feeling of home away from home. The cherry on the cake was my Host Kapil, his smiling face, a good sense of service and get going attitude made it worth staying with this companyDefinitely recommend this place to all

AL
Review №5

Thanks to mohammed waqqas for his excellent service , it was a amezing stay

Ta
Review №6

Stayed for a week, Was a very nice place. Everything just around the corner, the sea, the pool, gym, small shop and a restaurant! People are very kind and friendly all around.My apartment on the ground floor was beautifully furnished.Tejal and Lisa took very good care if me.Fantastic place to come with a family !

An
Review №7

The apartment was very well appointed and the Managing Agency was very precise and professional. did not hit a single snag throughout our 2 month stay. Recommend it to anyone looking for an airy, light and fully equipped apartment with a beautiful view of the golf course as well as the sea in the distance.

Sh
Review №8

I had a great stay. Apartment, building and staff were all incredible and super attentive. Facilities were amazing. Would definitely recommend.

Ra
Review №9

The stay was more than perfect. The location and facilities are the best that you can get in Dubai. Everything is easy easy access and near.I would like to thank the staff especially Mr. Kapil for his amazing and awesome hospitality, such a kind and good person.

So
Review №10

We ended up staying in this apartment for 2 months and didn’t want to leave.The location is perfect, everything is walking distance. The apartment itself is furnished to a really high quality, and looks lovely.The company was also really helpful and Tejal our representative was always available to answer any questions.10/10 would recommend :)

Mo
Review №11

The rooms were very clean, very comfortable, and was really amazing. Tejal GRE went over and beyond to help make our stay enjoyable. I highly recommend this company for anyone visiting DubaiAgain thank you soooo much TejalThank you for all the supportWe really apreciate

Ma
Review №12

I had a very comfortable stay . The flat , amenities and location were exactly what I was looking for . What made me feel at home is the extraordinary services of my host Kabil Kale who was always available 24/7 for any request and would do act promptly and with a smile .A big Thank you . I will certainly return .

Sa
Review №13

Stunning and upstanding apartment in one of the most convenient location in Dubai. Easy access to Dubai mall and quiet community. The booking team and the host are very friendly and professional (Leah and Kapil were very helpful). Will definitely book again and again with Maison Privee.

Al
Review №14

Thanks for amazing stay! The apartment is very spacious with great views. And I want to say a big thank you to Kapil for his professionalism and hospitality. highly recommend!

Ah
Review №15

The stay was very enjoyable...the apartment was fully equipped, with great design! Also the contact person TEJAL was very helpful and considerate, made our experience easier and more memorable!Will definitely go again!

Ab
Review №16

Everything was very organized and clean, was very comfortable staying. Kapil many thanks to you for being such a good host, hope to see you again soon.Thanks everyone.

Mu
Review №17

Apartment was great, especially the location and the views. The service was also commendable, Kapil was always reachable and helpful! We would happily stay there again.

De
Review №18

What a memorable stay!! Thank you, Maison Privee for providing me such a great apartment for stay. The staff (jayesh) was very helpful and friendly. I recommend others too to try Maison Privee for their next stay.

Ja
Review №19

The apartment was excellent, cleanKapil was very helpful he is the best highly recommendedThank you very much

Jh
Review №20

I had a great stay with my friends at the 2 bedroom apartment in downtown. It was booked last minute and I did not expect a prompt response and excellent service from both reservations and operations team. This was my first time booking with Maison Privee and it will be not the last time. Thank you for a wonderful experience!!!

Kr
Review №21

Absolutely fantastic service with Maison Privee. I cannot thank the team enough, in particular Kushal for his exceptional hospitality and warm welcome as well as going above and beyond to meet our requirements. Apartment had a high level of hygiene and very spacious for my family. I would recommend to any family staying in Dubai.

Sy
Review №22

I had rented a very good apartment by Maison Privee. Great location and in a very good condition.For the stuff, they will take care of all your needs! Thank you so much Kushal for making my holiday so easy:)I definitely recommend this company!

Ka
Review №23

Lovely view. The flat was decorated in style and well equipped, it had exactly what I needed. The building, however, was very old and in terrible shape. I had to call maintenance several times, and they did not always show up when they said they would (i.e. several days later!).Kapil in Guest Services was so helpful, eager to please and attentive. My interactions with him were generally very good, and he went the extra mile to help when I thought I had left something behind in the flat (when in fact I had brought it with me, sorry).I found it yucky that the company posted prices online for my flat that were much lower than what they were actually charging, and then still tried to charge me more than as advertised when I had the option to renew (which I didnt). Buyer Beware. Not a great way to build trust with customers.

Ил
Review №24

We lived in mason privee for two weeks with a family with a small child. The apartments are very comfortable to stay in and tastefully decorated. They are very convenient for both walks on Dubai Marina and for hiking on the beach. Its not far to go. There are a lot of cafes, restaurants and shops around. We also often used delivery, which is delivered very quickly and we had breakfast on the balcony with beautiful views of the city and golf courses. The apartment itself has everything you need for a comfortable stay. I would also like to say thank you to Mr. Kapil Kale for organizing our accommodation and helping us with emerging issues. Everything was done quickly and clearly. I recommend this place. Well come again

Ne
Review №25

I had a great experience with Maison Privee as they were quick to respond to my queries and were so helpful during my stay. My sister and I stayed in an apartment in the Dubai Marina for a whole month. The apartment was big and beautiful with breath taking views. We travelled from the UK and they allowed us to check in early. The process was really easy thanks to Kapil Kale. Kapil was so kind and supportive during our stay and we were very fortunate to have him as our Guest relation executive. We plan to return to Dubai later on in the year and we will be booking with Maison Privee :)

As
Review №26

Your employee Mansoor was very helpful and friendly during our stay. Great experience. Thank you very much

Um
Review №27

We took the sea breeze villa.. beautiful villa everything available. Mr Mansoor took good care of us.. will definitely go back

Li
Review №28

Cannot recommend this company more!:)The staff was very friendly, helpful and attentive to all our needs. Apartment was exactly the same as seen in the pictures - amazing and super clean!Would definitely use their service again in the future, well done!:)

Di
Review №29

The villa was exactly how I imagined it to be, super clean and up-to mark. The views were awesome! Masion Privee representatives were friendly and attentive to all requirements. I would definitely recommend to go for Maison Privee Holiday Homes!! ☺️

Mo
Review №30

We stayed at two apartments from Maison Prise for approx. a week. Both were perfectly located near Downtown (Burj Khalifa, Dubai Mail, ...). One was in the 7th floor the other in the 25th. Excellent views, perfectly clean, modern furniture, generous kitchen. Overall a very good experience.I would also like to highlight Mr. Kapil Kale who managed our check ins and check outs, arrivals, Parking spots and so forth. He was very polite, respectful, professional and immensely helpful. Dubai is a very busy and fast city, you use a lot of services so you engage with a lot of people managing these services but Mr. Kapil stood out with his overall appearance and way of getting things done. So special thanks to him as well!

Ja
Review №31

We booked the 1 bedroom unit in Palm and it was fantastic! The view to the sea is breathtaking. Quick service and excellent response time. Kudos to Maison Privee Team! Special Thanks to Kushal! Good Job

Ka
Review №32

The service for checking was great, the apartment itself was amazing, great balcony, great views! Pool was hard to use, party place but the beach and kid pool were great!!

Zi
Review №33

Very nice apartment with big rooms. Few minutes walk from the beach and 1 min walk from a grocery store. The staff was really nice and they really take good care of you.

So
Review №34

Spacious apartment, nicely decorated, rather well equipped and amazing view! The host was friendly and very helpful! We had a great stay as a family of 5!

Ol
Review №35

Service is great, Kapil is very much helpful with everything and tries to ensure whatever I ask for is done immediately.. much appreciated

Jo
Review №36

Stayed for a couple of days in Shams JBR and had an amazing experience. I must say that the service provided by the staff was commendable and customized to my preferences. The Guest Relations Executive was hospitable, knowledgeable and courteous. I would like to point out especially to the exceptional service provided by Mr Jayesh, who was quick and performed his duties by utmost tact.Overall my experience was a positive one and would recommend Maison Privee in a positive light.

La
Review №37

Apartment very clean and tidy, great efficient service from Kapil and Justine. Very friendly and responsive to all queries. I would definitely recommend their services and use them again.

Va
Review №38

Tastefully designed apartment, with real sense of luxury. Standard of service adds Cherry on the Cake. Thank you Kapil for making our holiday Memorable one.

MA
Review №39

The Five Hotel stay was very pleasant and comfortable. Quite smooth reservation process and the GRE was very polite and helpful. The location was very convenient for getting around. They took all Covid-19 precautions extremely serious and were well equipped to handle the guests’ needs. We would definitely stay there again.

Ra
Review №40

Super Clean and Very Well Maintained. Service Was Also Very Professional...thank you

Ca
Review №41

The apartment provided by Maison Privee was nice and perfectly located. Also big and lightened. The highlight of the experience was Kapile, the person we were dealing with, who, depite the problem we faced later during our rent period, kept being extremely professional and nice. I had some amazon deliveries one month after we left the apartment coming in, and he tookk the time to message us and ask where he can arrange to send them, which i found quite nice too.Having said that, there was a problem of smell for two weeks in the house, and it was only after a lot of pressure and trying out so many low cost options that Maison privee found the real solution, of reactivating fresh air in the house... this we didnt appreciate, and thats why i give it 3 stars. Had they been more proactive about finding an earlier solution, i would have rated it with 5 stars. Anyway, thanks a lot to Kapile!! I hope you get Kapile on ur next visit!

Br
Review №42

What an experience. I have lived in Dubai for 5 years and never have i ever experience such unprofessional/unhelpful service from an established agency.I am not one to write reviews but i am writing this review simply to avoid anybody being in the same stressful situation as myself.We had a contract until the end of December and they moved us out of the apartment at the end of November with two weeks notice. Very unresponsive throughout this time, with no help to arrange a new apartment. Only today i have received the deposit back. Not only did they move us out early but they were non responsive and unhelpful in finding us other options. Our deposit was to be expected 7-14 days after move out. I was chasing this 3 weeks later, at the time of me asking 3 weeks later they then asked me for my bank details so they had not even processed the deposit refund.Not an ideal situation to be in the week before Christmas. Avoid booking with Maison Privee if you want to be settled and enjoy the time you are contracted to.

Hi
Review №43

Lovely property with a great view. They were very accommodating and responded promptly to our request while we stayed there.Thank you

Am
Review №44

I am still in the appartement . Everything was perfectly cleaned at my arrival . Mr Kapil made an excellent tour of the appartement . He was professional , polite and very helpful . He remains available when needed. The view is just amazing and would stay as long as possible .

Ra
Review №45

Stayed with them for a week and enjoyed the prompt service! A dedicated GRE who assisted me from A to Z during my stay here! Kudos! Definitely a stay not to be forgotten

Bh
Review №46

I highly recommend Maison Privee. Their team is very polite and efficient. The whole booking process was fairly simple and quick.

Fr
Review №47

Great place!!The place was beautiful, very clean and as expected! The view was gorgeous.Kapil Kale, the host, was also very helpful and on time.

SU
Review №48

Great LocationGreat Service (very fast support when needed)The building itself, especially the lobby could be a bit nicer - it‘s quite plain, but clean

Ma
Review №49

One of the things I was really impressed with was the respond rate was really great. Especially from the young lady Tejal who was kind and showed that she really cares for her clients and profession.

Fa
Review №50

Kapil Kale has been a fabulous go to person during our stay.He got me my favorite sports channels fixed on request during my stay. He was always available and responsive on the phone. I will highly recommend this company because of Mr.Kapil Kale

sa
Review №51

Stay was as beautiful as our trip. So convenient and comfortable. Jayesh Delani was available whenever required. Thankyou for such a lovely stay.

Um
Review №52

My expectation were met and they went above and beyond. They have excellent customer service, very accommodating, very helpful and ready to find the best solution for any queries .Very clean place with all facilities included made our stay relaxing and stress free. I will recommend Maison privee to all my friends and family knowing they wont be disappointed . Excellent job to all the staff who assisted us and a special thanks to Laura Innocenti very helpful and knowledgeable .

Al
Review №53

Had a great stay and will definitely be back! Apartment was clean, well prepared and tasteful design. Thanks!

vi
Review №54

Great location, prompt response by the dedicated GRE and well equipped apartments and villas. Highly recommended their Villas in the Palm

Ro
Review №55

Excellent and quick response from Jayesh. Check-in smooth, internet was good. Arranged cleaning service was smooth too. Should provide towels was only concern

Mo
Review №56

I stayed in JBR Rimal and the service was amazing! Jayesh was extremely helpful during my entire stay.

Ch
Review №57

Lovely accomodation and great service. Special thanks to Kushal for helping us settle in and giving us some great tips on Dubai! Highly recommend it! Hopefully will return again in May!

Ra
Review №58

Good Service! Better than Expected. Definitely will use them in the future.

Co
Review №59

A very awsome stay enjoyed the most of my stay in maison privee, the staff especially Jayesh Delani was the most kind hearted person there who served excellent hospitality.

Di
Review №60

All was excellent and everything I asked for was delivered and done.Thank you so much

Me
Review №61

Amazing stay in Dubai with Maison Privee - great views, spotless apartment and outstanding customer service from our host Kushal, who went above and beyond during our stay. Highly recommended.

Ro
Review №62

One of my best staycations so far. They have excellent customer service, very accommodating, polite and responsive with all our queries. The place was clean and had all the facilities that made our stay so relaxing. Will definitely recommend and come back. Good job to all the staff who assisted us.

Lu
Review №63

Kind staff, fantastic properties in all of Dubais best areas - beautifully furnished, clean, and easy to get around. Fast WiFi, Ill be back any day of the week.

Da
Review №64

Higher than my expectations! It’s my first time to book with Maison Privee and definitely not the last. Place Located in Marina and had amazing panoramic view that made our stay so special. Huge thank you to Mr Solomon for warm welcoming and helping in many possible ways!10/10

ab
Review №65

I can start with service at front was excellent, Kapil was very helpful, and articulative , he provided us with extra towels which I always need , the apartment was clean , sanatize , and was immaculate and felt luxury in true sense. I highly recommend this place

pr
Review №66

Excellent service was provided and the room were great. The person in charge which was Jayesh Delani helped me through a lot and explained to me where I should go and what should I be doing. This trip would have been a waste if not for Jayesh.

Si
Review №67

Im glad we chosen Maison Privee for our staycation in Dubai. We stayed in a lovely accommodation which was provided to us by one of their employees, Laura.She did an extremely professional job making sure to meet up all of our preferences and requests.. With particular attention to a nice and quiet area with a great view.Me and my fiance really... Really enjoyed our stay.I cant really find any flaws in what was for us an excellent service, from top to bottom.Definetely recommended.Simeone.

Be
Review №68

Amazing villa selection and fantastic staff, they went above and beyond to make our holiday memorable! HIGHLY RECOMMENDED

ka
Review №69

Just had a great experience staying at one of their apartments. Amazing customer service, they are very helpful from the start till the end of my stay. They always answer my calls and are very happy to respond on all my inquiries, they also gave excellent recommendations. I would highly recommend this company as it made my stay in dubai worth while. :)

E
Review №70

Absolute complete waste of time, I arrived in Dubai absolutely on top of the word, sun raining down on me, waves crashing down, designer shops everywhere I looked, thought to myself hang on this could be the best holiday I’m ever going to experience, UNTIL..... I got out of my taxi at my rental property which the agent was supposed to be meeting me to let me in, SHOCK nowhere to be seen, so I held on just thinking sometimes traffic can go against you I know that, 5 mins by goes 10 mins goes by , now I’m standing here in the boiling sunshine just simply wanting a shower, SO I ring the agent , VOICEMAIL.... try again VOICEMAIL....I thought to myself that’s itI ordered a taxi to the airportAnd got the next flight homeNever will I come back or use this company again !

Wh
Review №71

Professional service with amazing residences! Strongly recommend

Ch
Review №72

Dirty apartment infested with bugs, they dont answer calls and once they do they have terrible phone manners, the towels are stained, terrible experience for my moneys worth

Ib
Review №73

Amazing stay! Apartment was clean, well furnished and very supportive staff Thanks!

Ch
Review №74

Beautiful apartments, decorated with style and comfort. Very dependable service.

Ke
Review №75

Awesome stay! Very responsive and helpful.

el
Review №76

The place was amazing, clean, comfy , friendly staff in the building. Solomun was our host and he help with everything we required , coming back very soon! thank you !

Th
Review №77

It was a pleasure staying at Maison Privee Apartment. Professional and friendly staff , excellent service, and reasonably priced. Overall the experience was brilliant and enjoyed my weekend. I will definitely stay there again.

ay
Review №78

STAY FAR FROM THEM.Don’t respect agreements, steal my deposit, up the price per 3, stay far from them I tell you. Bad smell in appartments, they never answer, not honnest people and a complain was deposit at the dubai police by my lawyer. They will hear about me if you had problem with them too contact me if we are more it will be better.

An
Review №79

I had a great stay at one of Maison Privees properties recently. The booking process is quite straightforward and their staff were professional and courteous when interacting with me. I would definitely use Maison Privee again and highly recommend their services to anyone.

An
Review №80

Will definitely come back here! The ambiance was great and so the service! Highly recommended for all tourists who want to I completely enjoy the Dubai life!

Mo
Review №81

Really satified with the service and space. Ask for Jayesh if you are visiting, takes care of everything!

Za
Review №82

Stayed at one of the places of Maison Privee. The whole process was extremely professional all the way from booking to service during my stay. Timely responses, polite staff, excellent service, I would highly recommend this experience to anyone. Thank you!

Ма
Review №83

Very good!Kapil Kale, thank you for your service!

Pa
Review №84

Amazing Experience and Jayesh was very always there to assist

Me
Review №85

The most disappointing booking in our life !! They keep us our 5000 dirham deposit and never give back to check out how was the agreement and want to give in 14 days and charge us for different things what they want !! Never again and I dont recommend!! 👎👎👎

Ni
Review №86

DO NOT USE THIS COMPANY. NOT GOVING ME MY MONEY SAYING IVE Y THW DOOR WHEN WE LEFT IT OPEN AND KEYS IN THE TABLE. WITHHOLDING MONEY IGNORING CALLS AND EVEN BLOCKED MY NUMBER. IN CONTACT WITH REARA NOW. DO NOT USE

Ra
Review №87

One of the best hospitality service in Dubai

Ib
Review №88

Staff of was super nice specially Mr. Jayesh

AM
Review №89

It my first time to book with Maison Privee and I believe it wont be the last i book a villa in Palm Jumeirah and we had an amazing stay, the villa was clean and any issue i have I Call Mr. Mansoor Ibrahim and he we was so helpful.Thank you for making my holiday amazing

Ba
Review №90

Dont book with these guys. A money driven relationship with no regard to courtesy... The staff are not helpful at all. Simply put, if there are options other than this company, I advice you to go with the other option.

Ak
Review №91

Excellent view and premium interiors....!

An
Review №92

Our experience with Maison Privee was very disappointing. They are incompetent and unprofessional. We booked three months with them and every month was a struggle in making sure our access card is activated. We were stuck outside the building several times because they constantly failed to inform the building management that we were extending our stay.It took them weeks to fix the issue. they are disrespectful and ignored our messages. We highly do not recommend them.

Ra
Review №93

Very bright and tastefully decorated apartment. Exactly like on the photos. The host was extremely helpful on check in and check out and was happy to answer all our questions...also gave excellent recommendations. The location was perfect...would have no hesitation in recommending this company :)

Ji
Review №94

Yea great until you stay and the host doesn’t pay their electricity / ac provider bill and get stuck with a property with no ac in the middle of Dubai summer. Fantastic

Me
Review №95

Amazing Stay at one of Maison Privees - best location in the Palm, highly supportive staff, super service, great ambiance & atmosphere which makes the stay so wonderful! Not forgetting the location, the view is amazing!!!

Ka
Review №96

Definitely recommend to try out their service!

Ro
Review №97

Staff was very accommodating and understanding of my situation. Amazing time spent during my short vacation.

Sy
Review №98

I stayed at one of the places of Maison Privee. Booking was done smoothly via Whatsapp. There was an issue with the apartment but that was fixed through great service. Thank you!

Ha
Review №99

Good

Mi
Review №100

Pushy sales tactics.Unprofessional calls at 11pm at night chasing apartment reservation money.Extremely difficult to actually make payment to themNever answer the office phone number when you call it.Avoid.

Information
56 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.themaisonprivee.com/
  • Phone:+971 4 574 1954

Categories
  • Holiday apartment rental
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