They will reject most (if not all) of your claims. If you are lucky to get an approval it might take time. In my opinion, their customer service representatives are not professional. They can be rude and if you ask to speak to a manager they will just refuse and say they will tell you the same thing. There is always an excuse to not approve your claims.I really do not recommend this insurance company in its current situation at all.Oh by the way I have the fancy silver premium package

#7240493 was rejected under the reason of pre existing condition. If I know what my condition was, I would have visited a clinic and declared it. It looks like a pimple which is natural and it could go away on its own. However, after waiting for about a month, it remained there. I am not a doctor to examine and identify such symptoms. Therefore, I visited the clinic and the doctor mentioned it is Warts that need to be burned. The procedure costs AED600. If I was trying to play smart, I could have just paid for it myself instead of AED2,000+ for this insurance. Or, I could have told the doctor this appeared two days ago. Since it appeared as a pimple, how should I know it was a wart to be declared? I did not visit a doctor back then to examine a pimple. I do not have any records of it. I will be collecting copies of all the doctor reports and communication between myself and Mednet insurance. AED600 is a small amount which I can pay easily from my pocket but I wont do that. My insurance which I paid for should be covering the cost. Especially after making me wait from 18th September to 22nd September 2021 to mention rejected. Not to mention the several attempts. Wasting my time and the doctors time to a point where I had to reschedule the appointment. I have to wait another week! My parent is a Director in the Ministry of Health (MOH), Ill be informing DHA seniors if this issue is not resolved within the next 3-days.

MedNet IS THE TOP WORST COMPANY IN INSURANCE INDUSTRY. Extreme delay at every stage. Dozens of tests, doctor fee and a lot of documents that will waste your time and money. Poor management, Poor partnerships resellers.I will highly recommend never ever purchase any insurance from MedNet. You will waste your quality time and they will revert you with poor answers.Even if you want to buy a new health insurance plan from them, They will give you a long list of terms and conditions and after all those terms and conditions you will select its better to go without Health insurance. They are top wasters and money eaters only.Do no buy at least health insurance from them in UAE. Their plans are only for business not for health services. You can find plenty of other insurance company.

MedNet has a very bad insurance service, you pay for the best service and quality and you get rejected authorizations under the reason of pre-existing conditions! I would never renew again with them! I paid lots of money to get the silver premium and they reject most of the authorizations! I wouldnt have signed with you if I WILL BE PAYING MYSELF. Im paying everything double now!NOT RECOMMENDED.

The worst insurance EVER! Stay away from them as they are always trying to find a way to not cover your need! Stop offering your services if you are not willing to provide them! Shame on you!

I recommend this insurance but they need to improve themselves through approving any issues and answering phones and dont let any presong feel that he is taken something not belonging to him while penitent need any help.

Hala Ali and Sarah Al Nafoosi are handling my complains and are not doing their job correctly. They stopped answering emails when they see that they have made a mistake. They would do anything not to pay you back.UNPROFESSIONAL insurance and staff.Do not recommend. If you are looking for an insurancem you should consider Allianz they are WAY BETTER.

If there was an award for the worst insurance ever, I think this is it. We reached the bottom, nothing worse than this. Even basic lab tests will require approval that can take 10 or 14 days !!! Who will take the responsibility if something happens to the patients!!!!!! Our health and families are very important to us, if you can’t provide a good service you better shutdown. I really fee sorry for my wife, I should have searched for better insurance options.Just an update, I spoke to the toll number of the insurance company, you know what they said ? I can’t see the updates the system is down !!! Same lies, the lady told me the last update received from the doctor as a reply for the “additional information that is required “ was sent on 12 June, I spoke to the hospital and they said the information was sent on 12, 13,14,15 and the insurance company still delaying!!!!! I will submit a complaint to DHA. This is UAE not banana republic. You can’t do this in UAE 🇦🇪

Mednet is one of the reliable and reputed Insurance company which handles customer inquiries wisely.I was recently denied a reimbursement by their team which should not have been. When followed logically with them (Ms Fathima) they accepted to reimburse.

When we called customer service to apply for maternity package, there were two who didnt help us properly neither guided .They kept saying that it is progressing and we will be receiving a call but we did not receive a call nor an email which they were supposed to.But Fatima was really helpful to us and did the work on our behalf.

The worst insurance ever.. I paid 18000 aed and they keep rejected my claim without any concern about my health situation.. bad service they don’t answer the phone and them app doesn’t work

The worst ever Medical Insurance in UAE!Requesting an urgent procedure to be done and they are just delaying and playing around! Shame on you! We’ll never recommend your services! Hopeless customer service! Never ever choose MedNet! If your health matters, than choose another health care medical provider!

Call center is an nightmare. You wait a minimum of 1hr. When the employee answers, they close the phone a minute in when you explain your issue and they dont know what to do. Even k in emergencies theres no way to get any support.

I chose to go with MedNet.... this was the worst decision i ever made honestly run away from them there’s a lot of insurance company away better then MedNet, poor customer service, poor approval department they don’t care about you they only focusing on finding a away to not to take your responsibility....i was under NextCare before and I’m regretting leaving them even Alco is a way better then them. I wished that i can give you less then 1 star> I’m updating my review to give a feedback on the owner reply... i mentioned your customer service is poor means I spoked to them several times they are not giving any answers because they know nothing.So again for anyone will see this review again am saying it MedNet is not you right choiceTake a look at all the reviews below is that not delivering anything!

I really wish I could be one of those 5 star clients!! Trying to get a claim through is like pulling teeth. The customer service agents are helpful, but the email address and claims process is dire!! Go to Oman insurance, literally the best insurer I ever had.

Worst experience ever! If you care about your money, do not apply for this insurance. They always find excuses to reject any request. NEVER AGAIN!

Worst Insurance company in UAE. Buy any insurance but dont get in this trap. They dont even answer your concerns whether you live or die. And now their team will just post a copy paste msg. They dont even bother to read the reviews. I have already called them a million times but still their comment will be call us at our helpline.

The worst insurance service providers in the UAE if you or your company is planning to go for any services from them then please do not buy this insurance as even after paying the full amount these people do not respond and for general fever and also they have rejected the approvals. Requesting DHA and Dubai police to look into their services.

If i could give zero stars I would.I have tried calling about 12 times over 3 days - each time it says there are no agents.I then tried the whatsapp number you have on your website - after much confusion speaking to your awful bot, it told me there are no agents.Finally I sent in an email, got not response - sent a follow up got no response.Like seriously what a joke of a company you should be embarrassed.I need to submit a medical claim urgently and I cant speak to anyone ........ what should i do ? Come to your office ?

The WORST Insurance! Even you will be under life threatening conditions, they wont bother to assist at all. They have their own fabricated stories without any proof. Even the doctor wrote a letter to pursue surgery, they wont bother at all! We all have proofs of the diagnosis and a COMPREHENSIVE PLAN bought. They wont approve.This business should be closed and never given a license. All the bad reviews are for real! We experience it. We are already in our 10th attempt!They are just putting the patient lives in danger. Our doctor knows how this insurance play the game! We wont stop and file a dispute in the Insurance Authority! Many people are dismayed because of this Insurance scam!The thing is they cant even put any basis to what they are mentioning. I hope it wont happen to your staff or your family! Karma is real!THIS INSURANCE WILL WASTE YOUR MONEY, TIME AND YOUR LIFE. OR EVEN YOUR LOVED ONES LIVES.They will be the cause of your stress and kill you. They dont care at all!Update: They sent rejection again and placed a note TO CLOSE THE CASE. Like wow. The audacity to write that and show that they really dont care. How could u say that? Just close the case and they wont support my sister and say it is a pre-existing condition. Just wow. Heartless.

The worst insurance EVER! Stay away from them as they are always trying to find a way to not cover your need! Stop offering your services if you are not willing to provide them! Shame on you!

Unfortunately with complete utter dismay, I wont be recommending MEDNET to anyone who is a novice and confused with what insurance provider to select here in the UAE.When you enter into a contract with a provider the real test comes when there is a real medical need and only then are you exposed to the duration of their approval process, competency of staffs integrity and their empathy skills.Unfortunately I was diagnosed with a medical disorder which left me unable to walk due to a severe swelling on my knee. After visiting the doctor and running initial tests, I was advised to start on immediate medication to reduce the inflammation on my leg in order for me to resume mobility and pain. For me this was a first, as I have never had any joint ailments in the past. So I hand in my prescription at the approved pharmacy around 6.50 pm on a Thursday evening. I am told to wait for approval.Both myself and the pharmacist who noted I was in pain and barely able to stand tried to contact Mednet several times and no one answered the phone, we finally got through after 40 minutes only to be told that the insurance company has rejected my claim it will be reevaluated after a form is completed by the doctor. I managed to return to the clinic and catch the doctor before he left for the weekend at 8.00 pm. The doctor completed the form and I returned to the pharmacy to submit.In the meantime I was in touch with several agents including an agent named: Ren via their mobile app. After the confusion of not receiving the completed report and later receiving it I was assured that it would be given priority after I told them I am in extreme pain and just want to go home with my medication. Ren told me it would take anywhere between 10-15 minutes for approval.I made more than 10 attempts to get in touch with them during the last hour before the pharmacy closed at 9 pm for the evening, the pharmacist too tried many times to call and no one answered their phones. So much for their toll free number, that youll be lucky when they answer. The pharmacist told me frankly that this is the worst insurance company to deal with and guaranteed you will not get your approval tonight their minimum approval process after submitting the medical report is 24 hrs. Now this made me panic, I was already in pain, I tried in vain to explain my situation to Ren again during another chat on the app, I also told him the pharmacy will close for the weekend at 9 pm and wont reopen before Saturday after initially telling me that they have escalated the matter to their so called, medical officer.As the clock ticked away, and I made other attempts to know the status ion my request, Ren then completely started to ghost me and didnt bother replying to any of my further pleas for help.The pharmacy staff got me a chair and offered me water, and waited with me past their closing time until 9:20 pm trying in vain to contact the insurance company in my presence but no one bothered to answer their phones.Moral of the story - I was extremely unwell, in pain and alone. I never got my medicine last night thanks to this so called MEDNET insurance company whom I thought were credible and the pharmacy closed.Save yourself future tears and do not sign up with them, there are many others on the market who need the business and will genuinely care to your needs when your in need.

Please improve your customer service ,delay in connecting is too much when compared to Mednet services a year before.Its taking 12-15mins to connect to the customer care representative.

Veryyy bad service from A to Z.....i paid 5500 dhs and they reject 3 times of medicine which costs 12 dhs.....

Worst Insurance provided where it takes hours to get approval for simple medication and consultation. Not recommended as there are many other insurance options

Worst insurance company ,This company should seriously be investigated by officials. Will be looking for a new insurance company.

This is the best services. Its full of helpful people and makes my company medical insurance process easily without any complicates polices.MedNet truly deserves a 5star rating⭐⭐⭐⭐⭐ it also helps us catch up to what other people are doing through their social media platforms all around the world which brings us closer in a way...

The worst insurance company ever!no customer service , claims always rejected and takes for ever!

Worst company ever, they keep rejecting your claims or ask for additional info, history and reports from your Doctor (even for the basic treatments) for the same matter for each consultation, each prescription and each test. (even if they have the history)Each claim is a pain. Waste of time and energy with each claim.

I am really happy about the service MedNet UAE offers to me, I really hate waiting in queues to receive my medication in the hospital, I use RAHTAK digital tool to deliver my medication to my home. Also I follow up all my requests status through pre-authorization tracker whenever I have a request that require approval.

Not recommend insurance at all . you will waste ur money and time. you will not get what you paid for. they will do their best to reject ur claims and they will not approve anything. even for basic things. if ur medicine for 2 weeks they will accept for one week only ( many times they will reject at all)

DONT GET THIS INSURANCE. Worst insurance Ive ever had in the UAE. They keep rejecting any authorization or claims for many times hoping that you will give up and forget about it. There is ZERO health care, its pure business and way to make money for them. My doctor advised an urgent surgery for my and they rejected it 4 or 5 times without being considerate of my medical condition and the complications that happened due to the delay. This is not the first time they do this for me. They did the same cheap technique and rejected an MRI request for 5 times even though its covered in my policy. Dont trust your health ever with this insurance.Authorization number 6705882

Fatima really made my day! I was in desperate need of a reply from Mednet about a medicine authorization and she went the extra mile to give me the answer immediately. Thank you!

I wouldn’t wish their customer service on my worst enemy. Either totally unskilled or untrained - I fear it is probably both!

They do everything in their power not to approve treatment. Take your money quickly, respond slowly. Never again.

This is the best health insurance company i have ever dealt with. Thank you!!

My experience with Mednet was great, Approvals are smooth with no major issues, everything is solved.

My friend has severe pain and has been waiting for their approval of gal bladder surgery.they are delaying it for one or other reason. Everyday they say new thing.. waste of money and waste of time..highly disappointed

Worst company ever..and not answering calls

Worst experience ever. Its a company that will do everything not to approve your treatment. My worst experience. They deserve 0 star.

Thumbay hospital,Jurf Branch (Ajman) not accepting Mednet Silk Road. My spouse due to delivery in few days. Plz arrange with Thumbay hospital to start accepting.

This the worse medical experience I ever had I hope there was less than 1 star to rate them spent more 6 hours waiting for approval on 290 AED lab test if only I can turn the time back before I take that poor insurance

Provider deserves zero rating or less bcz have experienced worst service and got foolish reply from concerned staffs while I was contacted them through telephone and also through email for my orthopedic treatment plan( Did follow up more than one month and got stupid reply...)Not suggesable to anyone bcz I dnt want to cheat them 🙁

I wish I could give them big zeeeero rating, their service is a disgusting, extremely bad insurance company. Never go for it. Nooooooot recommended at all

Please dont buy they cannot cover any things just tke money bad health insurance

Not recommended, I got it through insurancemsrket.ae, its frustrating to deal with mednet. They offer lots of benefits but you wont get any thats including treatments and medicine too (the excuse will be: its not covered) and it will take them a while to approve any medication, so you will end up buying it to treat yourself. Dont trust them or count on them. They will do the impossible to reject requests and they will stall to waist time so you will give up and end up buying it.My advice is to check other companies first and read the reviews. There are plenty in the market. But honestly, dont even bother calling them. They will just take your money and you will get nothing back.

A Great Experience, thank you so much

No one is accepting this insurance in Abu Dhabi! It’s a nightmare after paying a lot of money, no hospital is taking my card! Do not buy this insurance 👎🏽

Absolute worst experience! MedNet say they have they will cover and help customers but I have had OnLy bad experiences and no re-imbursments paid and facilities listed under their scope.Approval takes very long and then also get rejected for invalid reasons.Would not recommend them at all

Approvals are smooth - faced minor to no issues since the past 2 years.Christian Francis from the Customer Service team is doing a very commendable job, he knows what hes doing and knows how to perfectly resolve issues. An absolute angel for all problems.

The worst insurance company I promise. And lots of doctors also said it is very difficult to work with Mednet. For example, I purchased they insurance almost one year. I amPregnant 12 weeks now. But they will not cover the pregnancy, because they said I got pregnant before purchasing insurance! What!!!! So stupid!!!!!And they make problem all the time when you need an approval. Such a stupid insurance company! Dont choose them!

Do not take MedNet, they find silly reasons to reject approvals.

Extremely poor customer service.Agents don’t follow up and reimbursement devision no correspondence.Clients’ needs don’t appear do be important at all.

I have dealt with different insurance companies but never faced such unprofessional company before. In the incident I am experiencing currently that they are doubting the decision and advise of specialist doctors and by this they are delaying the process of healing the patient. I don’t recommend anyone to buy an insurance policy from them.

Disgusting company hope they go bankrupt

Doesnt deserve any star...there should be a zero or a negative rating for this insurance provider...after paying close to AED. 30K per Annum for my family insurance, rejected claims of higher value at multiple times...that too of emergency nature...i decided not to leave this time, after rejection of a recent emergency dental treatment for my wife...they said, my terms were revised or changed during renewal - which they never communicated until this claim was raised...now when i decided to fight, they are asking clarification for classifying the incident as emergency...its pending more than a month, even after necessary reports were submitted from clinic....its nothing but cheating....last year an emergency D&C procedure claim for my wife was also rejected by MedNet...

The worst insurance company, extremely bad service, full of falls promises and apsolutly unprofessional. They are happy to take your money but they will never provide any services. They say that they are the perfect health and medical insurance but its a lie. Unreliable and not credible.

The worst possible insurance company that you could ever go for. They have spent 4 weeks to process something as simple as a cyst removal, and it is still pending for them with promises that I will be given a call back the next day with absolutely no update as I have to follow up every time to be given some nonsensical reason for a delay from their side. Even my doctors were like this is nonsensical as the approval for something like this does not take more than a week maximum and if the insurance company is subpar. My advice to anyone who wants to pay loads of money for a premium insurance is to never ever go for this one. Stay as far away from this company and their incompetency as possible. I am trying to cancel and get a refund so I can get my insurance from somewhere else.

I had this insurance last year 2018-2019 and they were ok, the company would approve services with some difficulties but eventually we would get the care we needed, I renewed for the next year 2019-2020 and it has just been a nightmare! They are not approving anything, even basic services, I ask to speak to managers on the phone & I am informed I will be called back in 30 minutes (it has been 7 days & I am still waiting for a callback from a manager called Mark). I have been hours on the phone trying to just get for example Physiotherapy (which my insurance clearly covers). I will not be renewing for the following year. It should not be this hard when you pay a lot of money for the insurance.

Worst Insurance in UAE…..

This is the worst insurance company in Dubai. I wont continue with this insurance and would not recommend anyone to go for it. They will do anything not to approve your treatment.For urgent surgery request, they will simply waste your time for a week and finally reject. This company sucks.

If you do not want to suffer from a nervous breakdown and save yourself or your company a lot of money, please DO NOT choose Oreint Mednet. YOU WILL END PAYING yourself rather than being in pain especially if it is for your child. They will do their best to reject your approval. asking for further reports and justifications, Ideologies etc and after weeks, you love yourself and pay.

Disgusting service and employees that try to run around rejecting everything. They accessed my medical records even though I refused to sign the form to allow them to. they tried to accuse me of covering up a pre existing condition when I needed an mri from them to find out if I have ot to begin with. All this to avoid approving the MRI. I paid a high premium of almost 13,000 aed for for insurance for myself and Im only 25 years old and I got the worst service. Never again. Trash

I am also facing same problem as others. Rejecting even simple tests for the kids. Most of the hospitals in their network list doesnt recognize them and when we submit our claim, MEDNET makes all possible deductions even for hospitals mentioned in their network list. Insane!!!

Mednet is one of the best insurance companies I have come across. The staff were very helpful and cooperative when I had approached them with some issues. They are very professional and helpful in sorting it out. I would recommend this insurance to all my colleagues and well wishers.

Am on my process of Teeth treatment. Several sessions had been done, all responds from MedNet to me and clinic I am choosing are very prompt. Do appreciate for help.

Zero customer service, zero professionalism, zero human being and worst experience ever, no one takes care of the client only rejection we are receiving despite of the condition. Im pretty sure that no one will bother himself to contact me or to know what happened with me. My first time to have MEDNET insurance and for sure last time. Very dissatisfied.

Worst most unethical insurance company! Thats how insurance companies make their money anyway, by not paying you back on your claims. Was following with a professional and support lady who tried her best to recover the claim but it didnt work out. Management didnt even bother answering and left me waiting for 3 weeks if I hadnt called to follow up. Thumbs up really!

First of all I dont even want to give even one star to people. My husband is having a insurance from mednet which is silk road which has much benefits compared to basic insurance and also cost is more than 2 times of basic insurance. The First time my husband visited doctor they did not approve the prescription because they did not know patient history and they requested a medical form. Second time he visited was 4 days back they requested medical form again because it was new condition, after submission of form they aproved medicine and few testes were done. Now once test report has arrived and they can see each and every details in report based on report the doctor has prescribed new medicine and they are not ready to approve they need doctor to fill a new medical form. Each time u consult a doctor they need doctor to fill medical form. The pharmacist and doctors are so irritated just because of the requirements. They even say the basic medicines are not getting approved its been more than 2 days we need to call them again and again and check for status and still the customer service people are so arrogant they are fed up with customer complaints and they just give so many excuses to prove that the mistake is from doctor bcz there is no required details they infact give stupid excuses. We have paid Aed 1700 for the insurance but every time we have pay for the prescribed medicine there was no benefits from the insurance. They fool people with the benefits before u buy the insurance once u buy them they do not approve anything. Please do not trust them they are just here to make money and cheat people. Please use diffrent insurance there are many diffrent insurance who provide good benefits in basic plan.

DO NOT PUT YOUR TRUST AND LIFE ON THIS MEDICAL INSURANCE, or youll end up suffering.After they took your money, huge amount of premium, they will just find all the reasons they could get just to reject your treatment. If you are currently ill, you will be more sick due to complications, if not because of treatment rejection also because of the long investigation duration which obviously inhumane.

I have not availed of any health services as yet but I did speak to a gentleman named Mark Anthony Serrano who was very knowledgeable and gave me all the information I needed very patiently. Praying for good health for everyone!

Would highly recommend mednet for their exemplary service. i had my money back to my account in a week for my reimbursement claim. it was very fast!

My experience with MedNet has always been positive. A special mention of Ron and Christian (Chris).

Ive been battling with this company for a few weeks now to approve an MRI for my back. Customer service people have tried to help, but it is the doctors at mednet that have been disgraceful and appalling by constantly rejecting the claim. There is no pre existing condition and absolutely no reason to keep rejecting it, but they do it anyway and keep saying that they are waiting for a few reports from the hospital, even though the hospital has repeatedly told me that they have given them everything. Its criminal and its exactly why people do not trust insurance companies. Absolutely disgraceful and ridiculous.

The worst ,when i wanted to renew my insurance with them they raised their prices from last year by 20% ,i still agreed because all of my papers are with them it would be easier if i renew, once i paid they asked for 10,000 extra .

Worst insurance i ever had, They will keep on reject the normal fever medicine blaming about the diagnosis.Doctor Put proper diagnosis and their system keep on rejecting the same. On the same pharmacy , they said that its the 6th customer facing same issue for the same day.And i esquire the same with other pharmacy and all of them saying same review (worse insurance).So people please dont wast your money with this insurance team.I pray this organisation should shut down ASAP and save people from fraud.MEDNET is FRAUD.....!!!! ALERT.

Worst ever company or u can say looters.i got my insurance from salama i had no problem of hypertension etc.but one day i went to a doctor with abdominal pain and he sent request for lab test and i dont know how he sent report to them that i hav 3 yrs hypertension.so from.here they started their real game.like u didnt declared this before etc...and continously rejected.i wish i could have some way to complain about them to higher authority.

For everyone not happy with Mednet as I am; Mednet is a network provider and not the insurance company; if you are not happy, make sure that you do not take an insurance that is part of Mednet, go for an insurance that uses another network, for example NAS.

Customer service totally disregarded the issue I was having - even with me providing the sufficient proof/evidence. If you are looking for medical insurance that is reliable and has competent representatives you should take your business elsewhere.

The worst insurance company in life.

The worst experience i had in my life with insurance companyAnd it was big mistake to chose them to care about my family healthDon’t think that they will even answer mail or request to callI wait them call from one monthEven mail they don’t answer me

Been in the UAE for 26 years and had so many MEDICAL Insurances, but this is the first time I received a Call welcoming me in this new insurance. What a Superb SERVICE!

Went to the pharmacy last Friday and hand over my prescription to the pharmacist while telling them Ill be back to collect it. Few minutes later I was surprised to received an SMS that my medicine was approved in seconds only. So I hurriedly went back to collect it. It was indeed an awesome service!

Very very very................very BAD insurance company, only take your money and always make you wait for the long time approval process. I called them 4 times for approval, and evry time ask me same stupid question which i had replied multiple times. If you choose this insurance, you will regret!

Horrible service. These people are crooks.

Very complicated approval processes for basic medicines as well. Not a good medical insurance at all.

Very bad insurance company. Mostly taking too much time for approval. Not recommend.

Bad insurance try something better like bupa for example. They reject any claim.

By far the worst insurance company! Do not make a mistake and insure any of you family/company with them!Will not renew with them and working currently on having my company also not renewing with them. I am pregnant and they have rejected every single mandatory regular tests needed, most of my medicine I have paid myself!

Alway get great service and quick refund turnaround. Banks in the UAE should take a page from them.

Zero value for money. Very unprofessional, slow, and poor coverage. Paid a significant premium expecting a good healthcare insurance, but ended up with a useless one, will not renew next year.

Worst ever! Im on MedNet Salam Sliver Premium plan, and it is horrible! They keep rejecting medicines and when the hospital tries to call them, they dont respond, and most of lab tests are not included. I pay around 7.5k+ yearly and still paying almost 200-300 AED every Dr. visit.I used to be on RSA - Now Health and it was much much better.

I dont know why we are buying insurance if we will pay for everything.Mednet took more than 2 days to approve anything, which a way to let you buy it cash.I used many insurance company, good and bad, but Mednet is the worst.

Dont know where to start... juat dont waste your money and time on Mednet ..

My name is Daphne and my brother underwent 2 major surgeries in India. , I would like to take this opportunity to express our sincere appreciation and a big thank you to the entire insurance team of, Mednet, Dubai, and TPA, Paramount Healthcare Management India, for their support. With their help, we were able to get my brother’s, Medical Insurance approvals on time, and got the medications and surgery he needed. I would like to thank everyone involved in this claim process for their cooperation and assistance.My personal thanks to, Virgilio Jay Abuda Jr. , Ron Kerish A. Dime, Ala Kamal Sayed, Dr. Shaad Chara, of MedNet, Dubai, to name a few. Thank your patience and co-operation is commendable.We were really overwhelmed with the outstanding service, willingness to help attitude and friendliness provided by Paramount, India, from the day of admission, till the final settlement . All the staff whom we have interacted were really helpful, friendly and ready to provide outstanding service, a very special thanks to Dr. Ashwini Deshpande, for her help and incredible support, during the approval process.Please continue your exceptional work. It means so much for the person on the other side!! Apologies, in case I have missed anyone in the particular.Good Luck & God Bless!!

To be frank every insurance have its own advantages and disadvantages , so by far Mednet is one of the good premium medical insurances available in the market currently.

I have a card under Dar Al Takaful, and I called mednet to ask for my coverage. The Helpline can be contacted easily, I dont need to wait for long to be answered.

Worst Insurance provider. Never ever again gonna use their services again.

I have called them only one time before and the guy who spoke with me was so helpful and decent

Worst experience with Mednet, whatever you claim they just reject right away,The clinic where am consulting my child stopped accepting this insurance in 2019 (reckon due to outstanding payments to them) and I had to pay myself for a common cold and that charges also they are rejecting , Dont even deserve a starWill not recommend to anyone this insurance