The worst cut ever. Have been going loft from past 3 years, but never going back again. Had the worst haircuts ever. As i went for my haircut one of the assistant took me for a hair wash, at that point the hairdresser was too rude with her asking if she took his permission for the hair wash!! Which did not make sense (I already have assumed it is not going to end well) after the hair wash i was taken for the cutting & omg the hair cut, he started chopping of my hair, there were no comb involved just a random pulling & chopping of hair. Didn’t pay a penny of attention to my hair.Please change the hairdresser he is a rude arrogant fellow. A complete waste of money finally after 2 months of growing my hair, again had a proper cut at a different salon. The girl who did my cut was shocked to see the rough edges and random chopping of hair. Charging a lot of money doesn’t maintain a high standard, improve your service and hire the right person.

I love going back to Katrina for extreme hairstyles. Its become a little pricey. But its worth it.

The stylist was late for the appointment and didn’t really want to cut my hair. He was more interested in changing the colour of my hair. He left it much longer than I wanted and although I specified I wanted layers cut as I have very fine hair and I did NOT want a bob, a bob is what he cut. When I asked him to shape front ends in a certain way he refused ans then insisted on a blow dry. I specified from the start that I didn’t want my hair blow dried as it never looks the way I want it to. My curly hair was blow dried straight (I hate my hair straight!), it was then “curled” with tongs. It looked terrible and I cannot have hair on the side of my face and neck as it irritates my skin. This was exactly where he insisted on “styling” my hair, doing everything he wanted and I specified that I didn’t want. This is not supposed to be “please the hairdresser”.

The Food is delicous , the location is very easy to find, best place to chill with friends and eat good food and drinks and the serve is 👍🏻

Ezel did the most beautiful natural blonde balayage on my hair. He is the most talented Colorist and Hair stylist I have ever met. I highly recommend him and I would fly all the way from Germany to Dubai for him to do my color. Very professional experience and wouldn´t change him for the world.

Very disappointed with the haircut! Asked for a layer cut and mentioned I dint want any sort of volume, she insisted I do a blow dry (extra cost-almost equivalent to the haircut cost) as she would be able to style the layers better. End result-came out with a blunt cut rather than a layer one and she also mentioned that once I wash my hair it would easy to manage, it is such a disaster now that the hair is washed. I do not recommend and I will definitely go and let her know how disappointed I am with this.

Really disappointed!! I called them to check the price over phone it was 189 and after spending so much time and effort to go there I was told the charges are 319. I had told them everything beforehand. I am sad I wasted my time going there

This is my first time visiting The Loft Fifth Avenue. Audy was the one who dealt with my hair, and I’m happy to say that I loved the end product. I had done henna in my hair 2 years ago, and the stain was still on my hair. So I was quite nervous about getting highlights in my hair again (the first time I got highlights was from another salon and I ended up having orange streaks in my hair)I went to The Loft with a photo of what I wanted my hair to look like, not actually expecting my hair to end up looking like that. Audy worked very hard on my hair and gave me exactly the colour I wanted! The salon is very neat and everyone is very friendly and professional. And Audy is super nice! Overall, I had a wonderful experience.

I got a haircut by Eddi. He is really good! I wanted steps but not to short! He did just that.The quality and professionalism he used was very 5star. I’m very happy for choosing the loft for my haircut! Highly recommend and will definitely come back soon 👍🏼

They dont have a dedicated nail section but technicians are good

The service was excellent. I was taken care by Edy one of the hairdressers. He cut my hair and blow dried it in the nicest of ways. I left the salon very satisfied with his work and my new haircut. Would totally recommend to anyone who lives in Dubai looking for a change of look or simply a boost of confidence!CheeersSofia

I have gone for haircuts a few times and they charge different price every time. My hair is supper short but they Charge almost 200 aed for a blowdry thats is done in 10 minutes. Plus keep you waiting half an hour even if you book an appointment. On my last visit i was charged 30 aed extra by mistake. Overpriced and unprofessional.

Friendly service by Odeh. He was very knowledgeable about hair color. Listened to what I wanted and executed it well. Great highlights. Highly recommend him for all ladies who are looking for someone to do blond.

Laura cut my hair today and I am really pleased with the result. She was efficient and really pleasant and understood what I wanted. Im just a visitor to Dubai but I would certainly make this salon my regular one if I lived here. A nice experience. Thank you Laura x

Audi Ezel is an absolute professional and provides excellent service. He is very quick, hard-working and friendly hair stylist. I love how he has a thoughtful approach over things. Overall the staff is very accommodating and wonderful. I recommend everyone to experience Ezel for hair services. He definitely has some magic!

Odey is an excellent hairstylist. This is the 2nd time I visited him for the hair cut and color. Loved his work. He does his work so well n perfect. W0uld suggest his name definitely to my friends n family. Thank u Odey for lovely hairstyle

What a great experience! Very happy with my new haircut. Laura is a great stylist. She completely corrected my previous haircut which was a complete shambles. I couldn’t recommend Laura enuf. Thank you so much Laura

Eddy is the bestttt❤️❤️❤️ Very professional and very understanding!!! He gave me the best haircut in my life😍😍😍

Dears I would like to share my experience in the loft fifth avenue.I can fully trust my hair to Ezel. He is one of the best hair colorist I ever met. He make your wish come true.in dubai it’s so difficult to keep blonde (silver not yellow) color because of water and sun, but if EZEL’s hands touch your hair, believe me or not your hair will be never damage.He took my blonde hair back from red color. Its took him only 2 hours and it’s was not damaged at all. Magic :)Thank you The loft fifth avenue for professional, Talent people you have .

Odey cut my hair (which is curly and unruly) and he did a such a wonderful job. Very professional and efficient service, will definitely be visiting again :)

Best Salon ever!!! Did my Brazilian Blowout and haircut. Couldn’t be any happier.

Ive been using Laura for over a year now, and will continue to do so. I have always love the blonde that she has used, and her cuts. Shes friendly and efficient and most of all, I love our chats :)

Laura never fails to do an amazing job with my hair, my blonde is always to perfection and in healthy condition and the cut is also on point. I highly recommend Laura. Lisa

Amazing color on my hair. Ezel hairdresser has talent in women hair color, would never change him. I went to the mall of the Emirates branch and service was also amazing.

Ezel is wonderful! He did my haircut, hair color and highlights..and I’m absolutely pleased with the results.

Ezel is amazing. He is the most talented hair colour stylist I have ever met. I would follow him anywhere.

I love this salon. I have highlights done by Ezel and my hair is so much better than anywhere else I have been in Dubai (and Ive tried lots-Im fussy). He even managed to sort my previous botched colour with ease. I would strongly recommend.

My wife went to the salon this is her 5th time since she found her favorite hairdresser Audi she went from a blond look to a black look ..this guy is super talented im soo happy with the result and my wife also ..he made her hair black every1 keeps asking her where did u do ur hairstyle ? Im glad my wife finally is happy and she never goes else than to loft fifth avenue mall of emirates :) keep up the great job :))

Best salon ever ..totally recommend Ezel Odey he is professional hairstylist that can make wonders to ur hair..he did a color to my hair wherever i go everyone keep asking me where did u do ur hair color he is the most talented hairstylist i have met..;)) he is also the best also in haircut..high standard work and professionalism..keep up the good work ..

Great experience. Service is on point as always. Laura does a fantastic job of my colour and keeping my hair healthy.

Audi ezel made amazing haircut, staff is also very friendly, highly recommend!

Can highly recommend this place, especially Ezel as he is the master of blond hair/highlights

The service at Emirates Mall branch is appalling.The receptionist is clueless. She doesnt know anything about what services they offer.I had my roots done with Natalia from Ukraine. The roots wasnt done properly, so I went to complain and she was arguing with me which was very unprofessional.There is also another hairdresser from Greece. I had my hair cut by her. She didnt ask me first how short I want my hair to be. She began cutting my hair and it was very short and there was no style.I wouldnt recommend anyone to go to their salon. Its very bad service and the staff are very rude and very unprofessional.

Amazing and professional poeple:) I had a perfect haircut and very nice eyebrows by Cristina:) thank you very much I ll be back for sure and I highly recommend it

Best service to your hairvictoria is amazing in hair wash and treatments ..Katrina is my hair stylish i love the way she do my stight blow dry

If your looking for good hair color, trimming or cutting and any other this is the place. Very accommodating staff.

First time to have my haircut here and liked it. Will come back.

Recently had my eyelashes done with Cristina at the loft in moe, she’s very professional and I’m super happy with my eyelashes! I highly recommend!

Best colourist I have found in the UAE - I have been here 4 years and never found someone that understands how to achieve the blonde balayage effect I have been looking for until I came here. So happy with my colour and cut!Friendly staff, great service and reasonable prices. They also use only the best products - Kerastase and LOreal.Audi Ezel highly recommended for hair colour and cut and blow dry.Sam - nails and Eyelash lift/tint technician also really great would highly recommend.

Very good hairdresser in Dubai

Had my first( wont be the last) haircut with Laura and she was absolutely amazing. A rare find in Dubai and really hope she is gonna stick around. Thank you Laura.

Beware when u visit here for getting a hair cut. They over CHARGE!I visited mid week to get my fringe cut and they said its for 72.50dhs so I agreed to do it as I was already in the mall and needed to have it done. Firstly the (Ukrainian) stylist was very rude! Extremely rude and was like how do u want me to cut it when your hair is like this? Excuse me! I didnt want to make a fuss so got it done.I visited the branch they have in the palm yesterday to get my weekly nails done and asked how much it cost and they mentioned 52.50dhs!I didnt get a receipt on the visit in mall of the emirates but this is ridiculous! I will be sending a complaint to the complaint sector of the goverment for doing this to a customer!

I asked for fringe cut, the English lady didnt even know how to hold the brush, she took 15 mins minimum when it usually takes a min or 2 to cut it, and yet it wasnt balanced from each side and she cut it veeery short. It looks soooo ugly veeery unprofessional and they counted it as full haircut. I DO NOT RECOMMEND AT ALL

Katya made a miracle from my hair, with no damage!!! It is worth of each dirham! Spasibo krasotka!

The best and satisfying service ever I had in this place.

Awesome haircut by Audy.

Nice place,i like it.

Best place ever!

They are so professional

High end saloon

Amazing place !

The place is a nice, well-ordered, clean, clean and always clean place for the UAEs needs.