user
Tiffany & Co.
Dubai, United Arab Emirates
Appearance

Comments
El
Review β„–1

Great experience at Tiffany&Co Mall of The Emirates. Very friendly people and amazing jewellery collection 😍

Ed
Review β„–2

Nice and pleasant store with professional staff. πŸ‘ πŸ‘ πŸ‘

K
Review β„–3

Andrew (team member) assisted me with a few issues with my Tiffany items.Five stars for service, minus five for brand and quality of product. If I didnt keep having people buy me this previously adored brand as gifts, I would have discontinued my relationship with Tiffanys a year ago. You should be happy wearing something, not constantly annoyed and frustrated with all the issues behind it.Thank you to Andrew for doing his best for service, but Tiffany - please step it up.

Si
Review β„–4

Very pleased and impressed with the level of service at Tiffany. Nia was really helpful!

Ja
Review β„–5

Brilliant staff, great product

Fa
Review β„–6

Good...

Gl
Review β„–7

Read a few of the negative reviews, I was slightly apprehensive as a result.I went to the store and had the best of experiences. I was met with warm smiles upon entering. Saoussen was the sales agent who assisted me. The experience was perfect, Maximum attention given to my ideas and needs. A super listener whos product knowledge was amazing. The options presented were clearly based on the customer. There was no attempt at upselling. The focus was on the right gift. A super experience.I am not sure if I have ever had such an enjoyable shopping experience and I do enjoy shopping! I had a follow up with Benjamin regarding a sizing issue (gift was bought without recipient with me) Benjamin assisted me with the sizing issue. I had similar wonderful treatment from Benjiman. I would likely purchase from this store again due to the the staff. I almost forgot to mention, when Benjamin found out an item was not available due to closure of the Atlantis branch, he still managed to find the item asap. I was driving home from the visit and he already messaged he found the item for us!

Lo
Review β„–8

Very rude customer service.. clearly prefer to deal with the rich rather than customers returning jewellery which had broken was made to feel like I had broken it on purpose .. sure it really common to prize diamonds out of your wedding ring for fun ....?

Us
Review β„–9

Excellent service

Ra
Review β„–10

Great service

Ke
Review β„–11

Patient and helpful staff.

Di
Review β„–12

Worst customer experience and worst product ever.We just had to return to their store for a 6th time: a pair of earrings we bought was defective, they replaced them for new ones, sent them to the workshop twice, after all this they keep presenting us with earrings that are very obviously defective.You would think they would take a moment to check the item before asking us to come back yet again, but no, not one of the employees bothered...On to a 7th visit in a few days. What a joke.

Go
Review β„–13

Sales person has to be a patient with clients. O my god, you are so lazy. If some client asks you to assist, you should at least give an answer. Think of us like a buying client not browsing client. Worst experience ever.

CC
Review β„–14

The worst ever experience. Buying a sandwich experience is much better than buying a ring for thousands!! In particular MOE staff sucks however Dubai mall are much better

Fi
Review β„–15

Very bad customer service on Valentine’s Day.Was happy to buy, until i Waited 10 minutes for wrapping.Was expecting a way better experience.

Sa
Review β„–16

Very smart and modern style of rings , pendents, bracelets are available.

Pa
Review β„–17

I went with my girlfriend to Tiffany Mall of the Emirates on Friday 15th December. With the view of buying a Ladies Diamond ring.Wow, what a horrible experience. On entering the store there was no acknowledgement from staff. When I asked where the Diamond rings were I was told β€œover there”When I asked to see a range of rings so I could visually compare. Only 1 ring was brought out. I then had to ask, can you put 3 rings together. Budget, mid range and high priced.I was there to purchase but was so underwhelmed I left. Cmon Tiffany, don’t pre judge people. I can easily afford the majority of rings in your store. But due to the judgmental attitude and laziness of your staff, you lost a sale.

Ин
Review β„–18

Great place, positive memories from the purchase, Bracelet, which bought in this store is now the most beloved

Da
Review β„–19

Staff is very politeI love the knew scent!

Va
Review β„–20

It is just does not work. Lost time visiting the mall

A
Review β„–21

Excellent collection and designs.

Al
Review β„–22

Excellence in design

Am
Review β„–23

Excellent for gifting

ra
Review β„–24

Expensive

Bi
Review β„–25

Dubai

Ge
Review β„–26

The best jewelry store and the service is more than excellentWonderful

Information
23 Photos
26 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.international.tiffany.com/jewelry-stores/mall-of-the-emirates/?local=true&y_source=1_MTgxNzg2OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
  • Phone:+971 4 341 0655

Categories
  • Gift shop
  • Jewelry store
  • Jewelry designer
  • Jewelry engraver
  • Watch store
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
Similar organizations