Awful customer experience. Please don’t give these people your money and save yourself the hassle. I ordered something for a project 3 weeks ago after 2 weeks it didn’t arrive so I emailed them to ask what’s happening they emailed to say they will check and will come back to me, they didn’t. Then I called to ask what was going on they said they would check and call me back. They didn’t. I then called again and was told they may or may not be able to deliver the item... I then called back again A few days later to be told they may have to refund me but will check and come back to me. They didn’t (can you see the pattern emerging here?) then I called again and was told yes it will be delivered in a 3 days time. It wasn’t. I called again and my call wasn’t answered then I got an email 5 mins later telling me they can’t deliver the item. I’m pretty sure this place is run by some pretty incompetent primates. Awful.

I have bought the play sofa and I want to say that its more than what I have expected, the material and the mattress are very very very high quality, it was received as promised and the driver was super professional, he kept me posted with his location through live location share. The play sofa made my daughter very happy, it kept her busy and away from the tablet and TV. Such amazing and professional team, I highly recommend the play sofa to all parents with bored kids

My order was delivered on time and everything is packed well. Great service and definitely well order more. Thanks

Ordered a base for my table, very bad product, incompetent people. Very bad communication. Had to come by in person to get my refund. Never Ever Again.

Today i got the bed frame I’ve been wanting for a very long at their online website.. Their service is very good, 100% accommodating and they resolve issues quickly. Most importantly the quality of their palletes are high end. I love it. Their indoor Plants as well are nice and looks exactly in their photo. Surely i’ll order from them again once i got a bigger space.

I ordered the Montessori bed and bumper. Super fast delivery and the bed looks beautiful !They were very helpful and helped us take the bed upstairs in the house.Service has really improved since my last order.I recommend and will order again

Ordered a pallet sofa 3 days before Eid holidays and they delivered within 48 hours. Fantastic customer service. Aileen is amazing at her customer service skills. Will definitely buy again.

Great customer service, and very fast delivery. Ordered a Pallet furnitures for my balcony, and other stuffs. 100% amazing quality. Surely I will order again. :))Highly recommended shop in UAE !

Ordered dried flowers and some indoor plants, i received it faster than i expected 👍🏻 I love the quality and the service. Highly recommended and i will love to order again 💕💯

I ordered sofa pallet and cushions ! The quality is amazing and looks fabulous in my garden.Service and delivery is great ! I will order again

Worst shopping experience I have had in Dubai. I was sold pallet furniture that is not even sanded or oiled, and some of it was replaced with composite. As I am trying to return them I am being told that its because they were on 50% discount. At no point did they ever mention that the 50% sale meant you would not get the right end product finish

I received beautifully made furniture . Im so happy with it

Excellent customer and delivery service, and beautifully earthy products! The pallet sofa and plants have turned my balcony into a little oasis 💚 Thank you Green Chapter!

I have ordered several times, and each time I have been very satisfied. The delivery times have been respected, the products conform to my expectations. In addition, I was entitled to small attentions to each of my orders. Really, I recommend their services! Very professional!

Horrible experience after being a client for 2 years I have just been informed that the tree collection will not be done! They should have informed clients before the purchase was made! Ridiculous!

Amazing ! Just bought one artificial cactus from them and a Wooden ladder. The quality is amazing and they were very helpful through the whole delivery. I definitely recommend it !

There cushion is amazing! I like it very much!!

Great experience. I ordered decoration and plants and the quality was there. And, I received my order on time. I highly recommend. Plus, so trendy products!

One of the worst. The instagram content is so beautiful .. and then the service it’s just disappointing. They deliver expectations by writing officially on the website that the delivery is 1-3 days, and the reality is 8 working days. They don’t inform you about it. They keep promising and they don’t follow up with you if you contact them. No details about the delay of the product, no interest in delivering a good and respectful service. The only marketing strategy they have is based on NOT being HONEST with the customer and create expectations. I don’t need nice instagram page I need a good and honest service.My one and only order.

Terrible customer service. No response to my emails, no communication on delivery delays. The 1-3 day delivery time promised on website is not true. I still havent received my order so cant comment on quality of product yet. Based on customer communications (or lack of!) alone, I will not shop there again, especially with so many better options in Dubai.

Never again... dont trust and if you dont want to spend your money never order from here.

I should have read the comments before I order from them. Placed an order for a bench around 3 weeks ago and no follow up calls or delivery date. Spent a whole morning trying to call them and no answer at all. They then call me back to say they will deliver on the 16th of December and today is the 17th with no delivery in sight. You would think they would ignore a small order but mine was for 700 dirhams so maybe the owners do not care...not sure how sustainable this is in Dubai but never again.

Nothing makes us happy than seeing our beloved ones happy .thank you for delivering the order in time which was a gift.Good serviceTimely deliveryValue products

So disappointed in the quality of the Christmas tree - and delivered late as well. I really wanted to support a local business; now am totally regretting my choice and wish I bought at ACE or IKEA for a lower price! Please avoid the headache and poor quality and shop elsewhere. They are also getting lots of negative comments on Instagram and doing very little to explain or mitigate the complaints.

Nice products, great team!

They promised I would be able to pick up my stuff in 3 days before my camping weekend and nothing happened and even as I write this they have not messaged or called , such a horrible service . Avoid them use Amazon or noon for better service

Amazing experience ! the delivery was so fast and the customer care very good. I am 100% satisfied and will def be back :) you can trust them !

Delivery corresponding to my order and arrival on the scheduled dayAttentive delivery personSuper quality productsI feel that I wont resist long before placing another order !

Definitely the best 🤎🤎🤎Nice and trustworthy shop, great communication and friendly service, last but not the least, the best price I found in Dubai so far🧡🧡🧡 will definitely reorder again 💘

I ordered lots of times on Mygreen chapter, i got my order delivered the next day everytime! quality of the products is perfect ! thanks

Very good productsTop qualityFast deliveryPerfect customer serviceAmazing expérience !!👍

After sales no one will answer the phone or the whats app, worst Service...

Terrible experience. 100% upfront payment requeste upon ordering, then no respect of the deadlines, no respect of the specs, no option to be refunded, no customer support. Never again.

Horrible! my items are delayed for almost a week now. the delivery guy just kept on messaging me yet not delivering, either incompetent or just plain lazy. i called customer service but all i hear are excuses and then nothing solved and doesnt know what to do after. horrible and frustrating

Their services are great and I received all my orders the next. They are a very good source of feeders and reallyhave good reasonable prices.

Very nice

Love it

Their service is very bad since 26 December I contact them regarding my compost machine which need repair and tell today they didn’t contact me again for the repair

Top service! Quality and deadlines met