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Home Centre
Dubai, United Arab Emirates
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Na
Review №1

I got the big cushions and the items to decorate my TV unit. Im redecorating my living room and I find the best option is home centre . It is affordable with good quality 👌I also love their carpets and probably will get mine during next week as soon I decide on the color 🙈

en
Review №2

I think its one of the best places to find home stuff. They got everything in terms of lamps, carpets, table, utensils, sofa sets and others.

Nr
Review №3

I literally buy everything from Home Centre. We have been shopping with the Landmark group since the day of their opening in the UAE. So yes, I am pretty loyal to this chain of stores.They have fabulous products, with a diverse range of styles, and suitable to anyone’s needs. From furniture and lighting, to jewelry boxes, TV remote holders and kids’ furnishings, they have everything and anything. I highly recommend coming here if you are looking for variety, quality and good prices. Happy Shopping!

Pr
Review №4

Very beautiful shop ,many home appliances and furniture and decoration.very practical implements for kitchen use.beautiful cutleries and hand crafted. Lovely bedings and superb decorations for bedroom ,living room and dining room.this homecentre is situated in Emirates mall with big parking lot and wheelchair accessible and front parking available.very clean washroom on the same floor with babies changing room.

At
Review №5

Basically Home Centre managed to have a variety of furniture and home products for all tastes. And most important its funny how almost every time we find what we had in mind here. Thumbs up to the very friendly staff. Even when the place is packed they are there to advise as if they were your friends.

Ne
Review №6

The furniture is good, but its assembly needs to be controlled. Our seemingly simple television cabinet was not assembled correctly, all the ties were visible, there is no concept at all about decorative covers. Complete disregard for complaints.

Er
Review №7

Nice place to buy your home furnitures. Try to visit and you will love it...😉👍

An
Review №8

Superb Shopping center for Home appliances & decor... Ultimately ultimate 🤩🤩🤩👍👍👍

Bo
Review №9

Very good furniture but maybe overpriced.Staff very helpful. Delivery and assembly very good

el
Review №10

Brilliant selection of furniture and accessories. And recently they had some wonderful deals. Good value for money 💰 would recommend this to all those who have moved to Dubai or looking at revamping your home decor!

Un
Review №11

The discounts here are worth it. Bought a turtle day bed and its value for money. The guys come and arrange the furniture at your home during the home delivery.They are having awesome home interiors

Ku
Review №12

Affordable home furnishings, fixtures, decorations and bedding. They have a massive collection to choose from and also provide free home delivery depending on your order value. Highly recommended!

Ro
Review №13

WORST CUSTOMER SERVICE, WORST QUALITY FURNITURE EVER!DO NOT BUY FROM THIS PLACE!!!!!! I BOUGHT THEIR LAZY CHAIR AND TABLE OUTDOOR SET ONLINE, IT TOOK MORE THAN 3 WEEK FOR DELIVERY AND THE CHAIR SEAT BROKE AFTER TWO USES. THIS IS SUPPOSED TO DURABLE BEING MADE FOR OUTDOOR!I HAVE SENT THEM AN EMAIL WITH PHOTOS AND ALSO CALLED THEM... TILL NOW NO ONE HAS BOTHERED TO REPLY...

Ma
Review №14

Not quite the furnishing we needed. We were looking for something more down to earth.The place has alot of options and the prices is a bit expensive.The staff are courteois and helpful.

As
Review №15

Always worth a visit.....has a large variety of furniture and fixtures.

Re
Review №16

Beatifull home furniture with good prices

Pa
Review №17

From all home furnishing places the best in terms of choice, variety and customer care. This particular home centre is located within The Mall of the Emirates. Plenty of parking space and hence shaded transfer of goods purchased to your car is possible. Check it out!

Am
Review №18

One of the worst post-sales service. Company follows a ‘take your money and kick you’ policy. Delivery men extremely rude, call center gives conflicting responses if you try to resolve your issue. I wonder what will happen once I have a problem with the product itself.

Ja
Review №19

Bought a lamp which came unassembled and no screws in the box. Two weeks later and 3 visits back the shop still no response. Usually a decent shop, let down with this lack of quality control and customer service

Ja
Review №20

I have ordered new dinning table set, they delivered but fitting was not done properly by delivery team. After calling multiple time in call centre they haven’t responded and issue is not yet resolve. Very bad service provided by Home Centre didn’t expected this from them.

Ga
Review №21

Largest home centre. Good collection.

Ch
Review №22

Some good, some less. You pay for what you get. Got a great dining table and chairs. Better than many others

Ir
Review №23

Nice store, good quality products, best price, Im so happy to home center

Ze
Review №24

Great sale on right now. Alan the sales executive n Rose the cashier were uber friendly....

At
Review №25

I made a furniture purchase of more than 1,000 AED which comes with free delivery. However, I paid 250 AED in special delivery fee to ensure furniture delivery today between 10am and 1pm. I even called them yesterday to recinform and they confirmed delivery was set for this time. Now it is past 1pm and there has been no delivery and no call from Home Centre to update or inform of any delay. I have been trying to contact them but no one answers. First attempt to call, I stayed on hold for over 30 minutes and then they hung up on me. Now I am again in the queue but no answer and no delivery that I paid extra for. Very very poor service. Will never buy from them again.UPDATE - Home Centre delivery finally showed up but things went from bad to worse. Please see the photos, this is how they left the bed. some part was missing, and other parts did not fit. They just left leaving the room like this. Horrible service and quality.

So
Review №26

The manager of Home Centre Mall of Emirates (his name is Ashraf) showed very bad attitude this afternoon/not showing customer service at all. So I have a refund for my boss bed from Home Centre Oasis Mall and I got information from Akshay Home Centre Oasis mall that I can do the refund in any Home Centre. However when I come to Home Centre MOE Ashraf told me that its not possible and I had to go to back to Oasis Mall. I confirmed with Oasis mall that it is actually can be done at MOE, Ashraf just didnt want to do it. So bad customer service experience. You will lose a lot of customers if this is the way he handled the store. He deserves warning and training to be more customer oriented and flexible.

Sa
Review №27

I love Home Centre and its my first choice for any home items. From sofas to dining table chairs and centre tables to varied knick knacks around the house, this is the place to be! And the MOE branch is an undisputed favourite.

Fa
Review №28

Everything you need for the home

Du
Review №29

Nice choices of decorations but staff a bit careless

na
Review №30

Yusuf assisted me immensely in choosing my Couch. He was very knowledgeable and patient , and even helped me with a fault on my previous order. Will definitely visit this outlet again

Da
Review №31

The store is really big, they have a wide range of furniture and home stuff on display l. For the larger items theyll help you arrange the delivery date and time, usually within 1 to 2 weeks.

De
Review №32

Came for lavender stuff for moth balls but they did not have anything abit disappointed

Ta
Review №33

Wonderful I bought my bedroom from them i changed my apparent 3 times still same good quality

He
Review №34

Horrible after sales, delivery and customer service. The customer service was the worst I have experienced in my life no one cared no one was helpful everyone was hard to reach. I had to call so so many times you ask for the manager to get back to you and they dont. I have a broken delivery sitting in my house half assembled and they wont do anything about it. It has been 4 days and no one has gotten back to me. They are more than happy to take my money and then after that they couldnt care less. Absolutely atrocious experience from customer service.

Fa
Review №35

Great 👍selections

Mu
Review №36

Bought a bedroom set from their branch in mall of the emirates the sales person did a good job.It seems like Their after sales and delivery team don’t care at all.Firstly they didn’t deliver my furniture till now which was supposed to be delivered on Sunday at 12 pm.Secondly I tried calling their customer service number over 10 times but they never pick up so now I have no choice but to write this reviewBad experience,

fe
Review №37

Good service great staff all kind of items homemade available always in home center mall of Emirates in Dubai

Sa
Review №38

I really have a very bad experience at home centre. We just received a sofa from their delivery department after 7 days of the paymemt. The guys who assembled the sofa were inexperienced and they didnt assemble it properly. Also the sofa has a big blue stain on it which according to them was washable but that is not going away. We called at their customer service for the complaint which according to them has been registered but weve not been given any complaint number. We simply dont recommend home centre.

Ma
Review №39

Never again.. worse customer service experience ever , never again. they simply make the deal take your money then disappear. they dont respect delivery time not answering calls ,sms, emails or even give u update on your delivery. they r way far from customer services attics. stay away guys make your purchase some where else , deal with companies whom really care about after sales service and show some care to their customs.

An
Review №40

Horrible after service! They will sell you products and you will spend your money but as soon as they have taken your money they dont care. I had a horrible experience recently I bought a product the delivery was incomplete as there were many parts missing and therefore could not be properly assembled. We called many many times and many people but customer service is absolutely pathetic! No one gets back to you no one lets you know what is happening I have had an awful experience.

Ja
Review №41

Very nice place reasonably priced, a great variety as well for complete home solutions

ki
Review №42

My all favorit place for home furniture however I think some of the same items are slightly cheaper than other places in the same range

Na
Review №43

Amazing place to buy furniture . Marina home is one of the best place to buy high quality furniture

An
Review №44

Pretty good

we
Review №45

Good prices,i bought all my house furniture from there

Юл
Review №46

Worst shop ever!Do not recommend. The customer service is awful, the shop managers are rude and not helpful at all. Very disappointed. Will never buy anything there.

Zh
Review №47

Ive always been a home centre fan not until yesterday when an egyptian newbie (named Sayed), rude and very unprofessional salesman made some show. I dont think he should be part of customer service as he is boastful telling customers that he is raised in America but cant even speak in eglish constantly? Man we dont care where u were raised, just show some manners dude! I dont feel like coming back there if all salesman will be like him!

si
Review №48

Good deals but bit pricey event after discounts

Ir
Review №49

Wowww too good every thing

Sa
Review №50

I have almost all the furniture of my house from Home center. There are always special offers on something or the other.Nice shop to get good quality stuff for house.

Da
Review №51

Always love shopping from home center. So many things for the entire house. Love the bar setups and good quality materialThey need more outdoor options and furniture thoughThe staff are amazing and great customer service. Would suggest to shop online and pickup the items yourself as delivery usually takes time from Aramex courier.Furniture is Easy to install also

Sa
Review №52

Lovely furniture and great quality.Only I find them to be slightly pricy when it come to some of their items.

Eb
Review №53

This place has changed positively after the renovation they have a similar layout to IkeaLots of options to choose a wide selection of furniture

Om
Review №54

A great selection of furniture and home supplies!

Ya
Review №55

Good ambience in store

de
Review №56

Lots of options & items available for home decor. A bit on the expensive side but superior quality.

Ja
Review №57

I bought bed set and mattress on 3rd March after that they delivered king size bed and mattress queen size. Then we made complain after 4 days they change mattress again same size. It happen 3 times. Overall delivery team and sales team does not understand. Delivery service is very poor and they dont coordinate ea

Fa
Review №58

I bought a bed, desk and shoe rack from home centre As I wanted to settle early and before Ramdan I have paid AED 250 for their earlier delivery time which was scheduled to 10 April.I received the bed and the desk but unfortunately the shoe rack had a damaged piece which they had to replace. What I was expecting from home centre which is a normal customer service practice is to call and apologize and refund back the 250, but they havent done this despite my calls of complain and claim of the refund.The item was delivered on 12 April which was nearly the time they have given me without paying the 250.Unfortunately I have not received any call from home centre to date.

Ro
Review №59

Big show room alot of options good discounts during the 3 days mega sales.. Staff are always around for helping

If
Review №60

The best place to buy crockery,furniture,decor accessories,furnishings and household items etc.They usually have seasonal sales too which offers you the best prices.I have visited it yesterday for the furniture of my bed rooms.They have very good sale:25%-75%

El
Review №61

Worst customer service eeeeeeever !!!!!I’ve been at the shopOf MOE 3 times to confirm the delivery timing, because I called more than 50 times in one week , put me oh hold for more than 10 min each time , and then finally when they bring my stuff , half of them were broken and they told me they will come the next day 10am. And nobody until now called or anything to replace the items.What a very very very bad experience.Never ever again buying anything from there.Shame on you

Mi
Review №62

Great store! Rumesh was extremely helpful

Ra
Review №63

So basically theres no one to assist in the store and you stand in queue for two hours just because they decided to reduce the number of employees. One cashier for the entire store! Horrible experience and the worst part is that the cashier Abed (who claims hes the manager, I sure hope hes not cause that would be disappointing) responds rudely as if he is paying us from his pocket to visit the store! When we complained about the waiting time and lack of staff he replied with an attitude saying its closing time we need to reduce our staff. Wait what?? You reduce staff when its closing time?? So you can close at 4 am? Cause with this many people you need to increase staff not reduce!! When I answered saying that it doesnt make sense he wouldnt even look at us while we were speaking and I had my mother with me which is twice his age! Disrespectful is an understatement. If you really really absolutely need to go to home center I would definitely not recommend this branch. And any way in general home centers prices are far from competitive. Horrible experienceIf home center cares about its standards then perhaps you should invest a little more on staff in terms of quantity AND quality, this person called Abed needs a lot of training to be dealing with clients. Last time I step foot in this place.

Um
Review №64

All would have been good if their delivery team had not dumped all the packing material in front of my door and left.. there is no place to get rid of these massive sofa boxesive been calling the delivery guys for last three days and they keep making false commitments to collect their garbage and dont show up..

al
Review №65

Great products great prices and friendly staff

Mo
Review №66

It should be less than zero rate for such kind of customer service and delivery team for online experience, if you are not able to deliver online please shut down your online store, no confirmation emails on your delivery date or nothing, and you have to follow up with everyone to get your delivery.we ordered online on 27th March and delivery has scheduled for 8th April, we were waiting at home the delivery but the man said our mobile was switched off and he cancel our delivery then we stuck with them for delivery again with many promises on date and time finally we have to wait more than 3 weeks for delivery and we are not sure if they gonna deliver or not.

Br
Review №67

The new renovated place is awsome. The cashier was not that helpful cause the product was on sale. But when the manager came around she was super helpful. Even went with me to find the item

Bi
Review №68

Very bad service. The line at that cash register is always extremely long. The cashiers have no sense of customer service. They are extremely slow and don’t care that the line is so long. Often times the line would be so long and only 2 cash registers working. Instead of opening more registers they just keep working at their steady pace. No sense of accountability since it seems management could care less. everyone in the line is extremely frustrated

MA
Review №69

During this visit we enjoyed shopping with lots of purchasing.Staff Ivory was very cordial and helpful.Great offers on the quality products.

Na
Review №70

I am calling customer care since 4 days no body picks up and I had a problem with my delivery and no one replying, very unprofessional way

Me
Review №71

So disappointed! I ordered a set of chairs and a table from them. I provided all the details when ordering, so the address was accurate. They called me while I was busy, not sure why... They could have just delivered. Anyway, I could not pick up the call since I was in the middle of a WebEx. They insisted and call me at least 10 times. Eventually, I had to pick up and I provided the address.. for what?! Nothing. They did not even deliver on that day. Someone from the customer center called me to re-schedule. I told him I was busy but my nanny will be home. He asked me her number which I provided. On the day of delivery, I switched of my phone cause I know they would call me even though I provided my nannys number! And guess what!!! They did! They did not even call my nanny!!! Three weeks for a delivery that should take 2 days.. never had an experience like that with any other company!

Sa
Review №72

Very good variery, however the quality has declined over the years. Also, they always have a sale, so dont buy outside the sale.

Sh
Review №73

With a huge range of discounts ranging from 25 to 75% added with all new stock. Its a must visit especially now. Usually we dont get to see so huge discounts in a store like this. Their new collections are just too good

Mo
Review №74

A great place to shop for your home decor stuff. Good deals and nice products . Gift items also available at very reasonable prices . Upholstery, dinning, decor , gift items , paintings and even furniture etc. You will for sure find things fitting to your liking and budget.

Im
Review №75

The usual stuffs, nice collection

Fa
Review №76

Extremely poor customer service and attitude. Bought the sofa. That’s how they delivered it. Even no apology from the manager. Refused the delivery. Cash/ card refund not provided. Only store credit provided n next delivery after 10 days. Non professional

Mu
Review №77

Delivering wrong item and they don’t wanna correct their mistake + bad follow up from the call center and their managementIn general worst customer services ever and week quality of job and items

Ya
Review №78

Staff always helpful for your needs

Kh
Review №79

I was concerned about many negative reviews specially about after sale and delivery services, i decided to give it a try, EVERYTHING was perfect, time, assembly,,,etc the driver kept me updated called me one hour before delivery, and again 10 mins before arriving, I received a confirmation call after placing the order online, definitely recommended

Ra
Review №80

The worst experience ever.I bought two sofas online and after 3 months os using them the seating sponge has no pressure and you can drown and the fabric wrinkled within 3 months.For one week im trying to contact their customer care and no one is picking up calls then i sent an email and no reply!!I am really surprised how they are treating their customers.

Mo
Review №81

I wanted to buy the whole store😄

Sa
Review №82

Home Center is always one of the best places to shop for furniture and household items .. Great collection and affordable prices .. :)

Ru
Review №83

Sincerely request everyone to avoid if you can. I concur with every comment made below by fellow boarders. The store is just an eye wash to make a sale. I always thought that i would be at peace after buying furniture from Home Centre. Always considered them as a brand that reflects quality and designer products and hence justified the pricing. I can confess that i have been disappointed.Nightmares start once you have made a purchase. Not a place where you would want to burn your hard earned money. High prices and very poor quality and very dangerous products.They are just bothered about sales. After the product is sold - they would not even recognize a customer. Bought a reasonably expensive dining table less than 2 years back and it just caved in injuring myself a bit. I am grateful to the almighty that the toddlers in the house were nowhere close to this place.Now customer care would not even bother to pick up phone. Was told somebody would reach out in 24 hours.Have been spending an hour everyday waiting for a customer service rep to be assigned.Feel like being cheated.Customer Delight and comprehensive standards are just academic words for them. Reality is light years away.

As
Review №84

Amazing store, Loved everything there. A lot of nice stuff with good quality

ra
Review №85

An employee called Pradiyege claiming he is the manager was very rude and racist

mo
Review №86

Rude and unhelpful customer support, agent hang up the phone me. 100% Do not recommend

M
Review №87

Prices are competitive in Home Centre.Nice varieties range of items.Staff was helpful.Downside of the shop popularity: queues are long. Take some patience strength.

Al
Review №88

Nice place to shop. Look for sale.

iu
Review №89

Home decorating and kitchen utensils are available. The furniture is above average by design and standard of quality.

Be
Review №90

The manager in Home centre mall of Emirates is NOT helpful at all !! He has declined my request to buy a furniture 2 seater sofa ???Why would anyone open a store without willingness to sell !!! Very disappointed!!! I can NEVER recommend!

Ya
Review №91

Low quality furniture and house decor. I purchased a few canvas wall prints that were on sale online that looked really nice in the pictures and I thought “how bad could they be in reality considering they’re pretty basic and simple wall decor items?” But, oh, how wrong I was. What I received was nowhere near as pretty or nicely printed as that of their online counterparts. On top of that, they had black smudge parts on the sides that looked like someone with dirty hands was handling them and the ink/paint was bleeding in many parts of the different canvases. I tried dabbing a wet cloth on the black smudge parts to get rid of them and the ink came off immediately because there was no protective barrier sprayed on the finished products to prevent bleeding or smudging. I called several times, no answer. I emailed customer service with pictures as proof to request a return and refund, no answer. I sent them messages on their twitter account, also with the same images as proof, but no answer. It’s been almost a week and I have received no reply. I have also read several people’s reviews and heard from someone I personally know that Home Centre does NOT do returns and refunds, even if it’s their fault. They absolutely do not take responsibility for their unethical, deceitful and careless business practice. I absolutely DO NOT recommend purchasing from them, in fact, I would say it’s best to avoid them altogether unless you’re literally buying items that have a very easy or small purpose, like hangers or mugs.

Hi
Review №92

Grate Quality Products available

Am
Review №93

You have got all the home related stuff

Fw
Review №94

Better place to change your home look

K
Review №95

The furniture is of an average quality. They have plenty of choices for decorating your home. However, quality is not there. Be careful to buy the right stuff, as for a similar price you can get better quality elsewhere. However, being inside the mall of the Emirates is very convenient.

Da
Review №96

Great selection of furniture and household items available with reasonable prices

ak
Review №97

Pathetic after sales service. You keep on calling / emailing they never respond/ contact back.

VK
Review №98

Has a good variety of furniture.

So
Review №99

Very affordable but stylish furniture, furnishings and home accessories chain. The MoE store is sprawling with wide choices. Service was good with the choice of paying directly with a staff member, instead of queueing up at the cash counter. Staff might be difficult to find sometimes during peak hours, but the team is always friendly and helpful. Good DSF sale on at the moment, so the store - in all locations - is worth a visit.

Ta
Review №100

Usually getting good offers

Information
100 Photos
100 Comments
3.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.homecentre.com/ae/en/
  • Phone:+971 4 341 4441

Categories
  • Furniture store
  • Furniture accessories
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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