Be careful if you use Aramex service for shop and ship from the USA to UAE. For items above 1000 AED, Aramex will charge you up to 150 AED for handling (I couldnt find any references for this on the website !). Thats on top of what you will pay for shipping , tax, VAT . So if you shipped worth 1000 AED &weight 1 Kg .. you might be ending paying 350 AED to Aramex !
Very good, pleasant, organised, wide, clean placePeople are great and service level is acceptable..Behind masks we cant realise the staff smile, but I think they are welcoming staff
Good courier with fast service, with option to collect it have your shipment delivered to doorstep.Also, convenient WhatsApp soltuon for arranging collection / delivery.
This is the second time Aramex delivers my package which consists of creams under severe hot temperature exceeding 45 deg !! This means it not usable any more . They just through your goods in the back of their van which is not air-conditioned and the temperature can reach 60 deg during this time if the year, although they know the contents of the packge from the shipping list. Obviously they dont care
I didnt have the shipment number - as it was my passport from embassy - no one called me despite having the text from embassy for 3 days - i had a flight which i had to reschedule. phone number is not working 600 (it asks you to connect via whatsapp - and it is a machine which cant help) - and no other way to actually connect with a customer service agent.. it seems the only way to reach to you - is to visit your branch which is a step backwards from what we had years ago.
Good treatment and serviceClean place
They were helpful team better than delivery team
Bad , auto answer when you call and you cant talk with the employees armex
Went to pick up a parcel. While waiting, had a nice complementary coffee. The area is designated separately where you can sit down and drink your beverage without your mask. Parcel service is good too... 😁
One of the worst customer service and worst delivery workers and I do not advise anyone to deal with them
The place has parking, staff is amazing, very quick service and it is beautifully & functionally designed.
Awesomely designed for customers satisfaction. Speed of service need applause
Very nice and Quick service , but on other hand dont think to visit Daira City Center Branch .... He even dont bother that customer was standing in front of him...and to much restriction ...
Such a big company with so bad service more than 3 times I send my shipment with them and all what they give me is wrong info all time no replying to email or even by call they just talk with sorry blah blah 😑 and no help till NOW !!!! for God’s sake
Shout out to Haridas for a job well done 👍🏻
Bad bad service following up for a shipment for more than two months and each agent says different story and till today to answer and did not receive the shipment
Good location .... easy parking ..... excellent customer service
The shipment is now completed 16 days with ARMEX and they have not been updated ،I send emails and call the phone and they do not answer something, very bad service to the utmost extent, the companys management must be separated and replaced with good people who know how to respect customers
Nice and well organized office. Staffs are also supportive
Very cooperative n responsible company.they carry their customer with care
Take long time waiting, even with no customer
Its a good and reliable courier company
Not bad , but they prioritize the customers who are coming to give in shipment , And they keep the customers who are coming to receive shipment longer. But over all they are ok.
They didnt even update their Ramadan times and I had to leave because I came earlh. Even their Aramex Whatsapp service gave me the wrong time. I expected more from a global company but meh... This company keeps degrading overtime...
Enjoy Your Complimentary coffee with aramex
Some times I got very bad service because of couriers making delivery without informing me before they are coming
Amazing service the waiting time is less than 2 min !! Impressive
Well organized, the service is very good
Very good
Location and service good
Simple and easy.
Nice service
But there is no enough car parking
Its fine
They never deliver your shipment and their location has no proper parking for customers.
Good
Congested area
Very unsatisfied
Good
Awesome
Its 5start service
Excellent
Unorganise
Fast service but expensive
خدمة سيئة و لا يحترمون المواعيد و معلوماتهم خاطئة بخصوص مكان الشحنة، حضرت هنا و هي في انترنت سيتي
Very organized and elegant .. the place of delivery of international and domestic shipments
استقبال جيد والمعامله ممتازه
It took me 3 minutes of treatment, God willing, for progress and respect
Fast work, great customer service and very polite and friendly staff
And thanks to the Sudanese employee
Dealing is always bad compared with other delivery companies as they force the customer to receive shipments from their offices with an excuse that no answer was made on the phone and this is not correct and the other excuse is that the shipments are sent to the branches that do not have the jurisdiction of the customers delivery area, which forces the customer to go and do the receipt from the branch knowing that it is a service Driven plug 👎👎👎
Bad service Jaddaaaaaa delayed delivery of the request .. Every single day calls me and says Wayne delivery place I say today in the time always say Zain 5 pm As you have .. 5 pm Call phone closed🤣🤣🤣🤣🤣
Excellent service
Great services
Good work and wonderful, but sometimes there is some delay in the delivery of the shipment
It doesnt provide enough quality
Parcel delivery centerfast serviceNice clean place
One of the leading companies and developed in the field of shipping all services wonderful system you get to serve you easily
Thanks for the kind treatment
The treatment of employees is very respectful and for the efforts made by this company to communicate what you want to any country with ease and safety
Unfortunately, the company has a problem in the communication system, so it is always given that it tried to contact the customer and was unable to reach him, and this is not correct, which forced me to go by myself to receive the parcel and unfortunately the center did not provide any service
Very good location
Frankly, I do not recommend dealing with them, not committed
Its price is more expensive than DHL
Bad service and delay in receiving orders and the phone is not answered
An entrepreneur and dealing with their practical work
Very bad service in the delivery process, and I do not wish to deal with them again
The place is clean, tidy and quiet
The staff are very accomodating and the parking is available for cars and the place is orderly
Best shipping parcels
5-star service and termination procedures quickly
I landed three stars because you just received or received goods for late shippingBut the problem is that they have shipments sent to you very late with storage and sorting of areas and beyondTo contact you for delivery
Lovely
International company but its services are very bad I do not recommend dealing with it is delayed shipments in warehouses more than 10 days
Excellent service and speed
It is already open on Saturdays 10:16 am, unlike Google Closed Info
I will be able to deliver the requests because the shipment has received my shipment today unfortunately, and I do not answer the phone
The place is good
Speed in achievement
Wonderful
There is nothing wrong
Excellent service
Sending and receiving parcels
Very bad
👌👍
Aramex Airport Road Dubai office
Dislike
Excellent
High quality