Worst property management company. Getting a response to any issue is next to impossible. Extremely unprofessional customer service. Least interested in solving any issues or addressing tenants’ concerns. Even in emergencies!!

I have been trying to sort out my issue more than 3 months now... Still I didint get any proper response... And the most beautiful thing they dont have office

Worst customer service.. inquired many times about to see the property in Abuhail even booked through app. The person who supposed to show the property always say he is busy he isn’t even in the area... it’s weird only one person available in the field to take care customers..

Please dont rented from Wasl, specially in discovery gardens. i havent received my security deposit from last 3 months. They keep delaying. My name is Muhammad Jahanzaib and I left that apartment in December 2020

These days everything is done by phone or online through their e services. I’ve called the customer care number many times in the last month. The best customer care representative to request is Ian. He is the most helpful person who will get the job done and answer questions in a way that’s clear and concise. Just ask to speak with him. If everyone in Dubai operated with the level of customer care as he, this would make life much less difficult and frustrating!

The worst management company in Uae. The landline tollfree is never attended. In 2 month hundred trials of dialing a landline being on the waiting mode for 20-30 min, not even once was connected to operator. Overall the worst client servicing and worst management company to deal with.

Employees are very approachable and assisted us properly on our inquiries. I have good experience with Wasl Properties. They helped us all throughout for us to find suitable apartment for me and my family. Thanks to Ms. Noora for your tireless effort on assisting us! More power to Wasl Properties!!!

Staff are polite. But they beed too much documents ( same documents every two to thrre years) any mistake they do, you have to be suffered.

The staff has no clue about Wasl mission and value statements, the whole approach from the staff has been terrible. Customer service is a farce, and the rest are just an act showing how dedicated they are to customer happiness. By calling their offices customer happiness centres, they ensure WASL is happy, not their customers. Their attitude take it or leave it.

One of the largest Real Estate company in UAE .

I for get to say she is best and do not oppress person and try to cut her livelihood and she is excellent employee this response for everyone

I visited the leasing office of wasl properties at wasl vita mall today and had very good response starting from the office boy to the leasing officer the experience was best the guided us from A to z and help us to complete the process quickly

Thank you Wasl Properties! We went to wasl vita office and we were assisted well. They provided options for us to rent with good price. I would like to mention Ms.Noora Al Bloushi for your patience on processing our rental.

I wish the decision makers will adopt the western management system instead of centralized and local Arabic system in running such huge and highly influential company. Once they do they will become the best in the region, because they have the know how and most importantly they have the means to develop even further.

They ask you to renew online and they dont offer any service when you go to the with problem finally after visiting them Eleven times they solved my problem , Call center is always busy and you might need to wait up to 18 minutes to talk to operator , Avoiding this company helps you save a lot of time , They dont allow Pets

I visited the leasing office of wasl properties at wasl vita mall today and had very good response starting from the office boy to the leasing officer the experience was best the guided us from A to z and help us to complete the process quickly

I’m visit wasl vita office there staff is amazing very hardworking responsible,active,they fully corporate me in making contract,and they guide me properly i’m fully satisfied and i advice everybody to visit wasl vita office if you are looking flat in good environment under your budget thank you 🙏

Very unprofessional staff at Wasl Vita Branch by Mrs Noora Al Bloushi I made a lease paid them cheques and after 1 day she said that wasl is canceling your lease without any specific reasons.I want wasl properties to check this matter on urgent basis since this is wrong

So so many dos and donts, do not feel like home, will never go for wasl again, 1st and last time,

Mrs Noora Al Bloushi a clerk at al wasl properties is very improfessional.Though its a Happiness center but most of them unhappy.Because of her mistake I have wasted my 4 days.Wasl should take an action

I am happy to finally got the house of my choice I wanted to live in a peaceful are of dubai and wasl property helped me to get the house at very reasonable price.

Nice company

Very professional people working hard, i had a good experience.

We raised numerous emails with regards to the disturbance from above apartment. We were told there is nothing they can do and we have to bear it. Also we cannot exit the contract without 3 month penalty. Worst customer service. Just waiting to get done with the contract and move out.

Registered on Wasl to enquire on a property no one got back instead I’m getting advertisements sms about wasl properties.... how weird, who asked for that....this is what is called Customer Service....

Worst staff in retail managment office, i have ever dealt with. Never respond to phone calls, or solve issues.

Very well located for customers with plenty of Parking

Very inefficient ... no one to receive my call

Not a wasl property office. Visit their office in Karama for the nearest location.

Staff cannot be reached, at all. Worst customer service post sale.

Owned by dubai government offers cheaper accommodation and rentals in dubai

Timing is very difficult for office going personnels.

They move to new location

Frigid !

Good

Slow and quiet in dealing, as if time has no value

The place is beautiful and has simple decoration ..It has free Wi-Fi ..