I have ordered food last time from Alqouz branch and experience was not very pleasant, food reached to different location despite of sharing google maps and all, calls received again and again to confirm location, food was not warn until it reached me, lets see how they will respond on this comment to figure out their management
I asked for takeout box for my leftover and the manager Joana refused to give me the box after even I explained that I will eat after 7hrs.. I was so disappointed wasnt expecting that kind of attitude from a manager.
KFC fast foods at Mall of The Emirates, very well and very fast services, too delicious fast foods, kids will love it too much, they offer too many different offers discount almost daily, and also too many choices of fast foods (Chicken tenders, chicken wraps, fiery twister, and many other,) with cold drink, and ice cream for extra little money, and prices are medium range.
Service is so fast, quality is good, area clinging as absolutely okay, but not enough chairs and table there, have to wait for 5 to 10 minutes with carrying your meal.
Need to improve some outlets ,mainly dragon mart 2 outlet is serving worst Kfc and I got food poisoned
Good fried chicken on the go while shopping
Great place for shopping break specially for chicken lovers
On the ground level food court informed no Mayonnaise its out of stock a bit surprising.
All time best place since my childhood in UAE
Great for chicken lovers while taking a break from shopping at the mall
Fast service, good cleanliness and love this taste! I really love the KFC in dubai, the price really worth for a box of salad, fries, fried chicken, kebab/ burger and pepsi. They have many selection of packages. The most i like is they have chili sauces. You can got this all for affordable price. Big fans of Dubai KFC
Always Delicious 😋
Worst KFC experience ever. Weve ordered a kids meal and asked for a juice as complementary drink. Of course the meal came with a Pepsi. My child sat down and started eating while I was waiting for 6 minutes just to get a pack of juice. When I got the juice I told the lady to make the manager called Yousef work. That was the moment when he, instead of apologising for the wait, started arguing with me.To the KFC management: fire this guy as he has no clue what it means to serve customers, to manage his own people and to run a fast food shop. Moreover he has no experience on how to tackle unsatisfied customers.As long as this guy is there we will not purchase anything from this outlet.
Dont like it. Purple bones and blood filled veins.
I ordered 3pc. chicken dinner meal-original. taste is good but size is disappointing. one piece is almost as small as the plastic spoon.
We are having kfc dinner as of this moment here at mall of emirates food court, just sharing this VERY BAD EXPERIENCE from their CASHIER named CHRISTHERESE, she was so rude despite of doing mistake upon taking my order, a person like her shouldnt be working with this food establishment as shes not a good image for them. I hope the supervisor named Jerome will do some action with this matter
Still not closing time yet but theres no more chicken. My luck. 🙄
Really disappointed, i made an order and they gave me a wrong one first so i went back to the counter and they told me sorry this is your order, and after that i took the drink with no ice no taste no soda and when i said that they told me we have no ice i said it’s not about ice that soda drink is so bad the women on the counter said i can’t do anything about that and she just took it and throw it in garbage, you need to focus more on your branches specifically in a weekend and tell your stuff how to talk in a nice way to a costumer specially when he’s talking about his right!!
The menu is a variety of chicken items, good flavor & courteous staff...........no parking
You people have to be lucky that you still have a job!!! Very very rude employees their behavior is so disgusting. Managers should meet them and ask if they want to go home fire them right away and as soon as borders will open send them home!
Is just sweet ooouuummmm yammiiii😍😍😍😍😍
Enjoyed KFC at Emirates mall. The KFC here was eating like enjoying really.
Many prefers KFC as the choice in Mall of Emirates food courts as it is a cost effective option. Food is ok for the price. Staffs are very fast in their work but in hurry and can messes up the order if you have not decided what to eat. First time ordering experience may end up bad, but once you are aware of their menu it is okay.It will be helpful if you have decided before ordering from the menu and also the choice whether the chicken should be spicy, what the drink should be, whether drink should be regular, medium / large, whether the fries should be spicy, whether you need mayonnaise.
Superb.
I don’t now which kind of chicken they are using each time I make order I ll have stomach pain
KFC is getting better at it! Good menu, good prices! I actually enjoy the spicy fries and coleslaw and the gravy! When can we have vegan options?
Good food at KFC is based on luck.
Not bad but can be betterThey have cheap prices and many locations every corner you cant miss them outTheir chicken sandwiches are so good and really well done . They have good side items and good kids meal box and toys.Sometimes my clothes smell cooking oil if their hoods are not effectiveBut its a good restaurant and need to give it a try.
Tastes like the original.
Came today , 6th Jan 2020 @ 5 PM, worst customer service of my life, ordered spicy fries then she gave normal fries, when asked about it she just added the spice on top of the fries, didnt even mixed like she even didnt care.Also my dinner for two combo had only 2 ketup and after I went to ask for additional ketup, she only gave 1 saying thats the limit.WORST WORST WORST service from that Filipino girl.
The food was fine as I order a box but the chicken was not fully cooked.
Great and comfortable
Not sure I can say this but boy Im loving it. Hehehe
They used to make very nice fried chicken 3 years back.
One of the Well managed International fast food chains... Serving best quality n tasty fast food... Kids enjoy it too
Very good 👍 place
Really yummy fried chicken! They also have really yummy popcorn chicken!
Was good. But nothing much to say. You will not regret the visit though.
The manager is very accommodating if im not mistaken his name is Mr. Sulaiman together with Ann. They have a good communication skills.thank you for quick response. Much appreciated(MOE branch grand floor).
Good taste and food. Need to enhance service area
We all love to order once in a month but when going out we prefer McDowell and KFC
Just had dinner box today, the chicken tastes like it is injected with medicine. I left the meal & i was too shy to approach the cash counter & complain about the taste of the food. horrible experience. never going to eat KFC at Mall Of The Emirates again.
Good
Not bad its good as long as its fresh
I queud patiently and was in my best mood but the lady in the counter doesnt know how to treat customers politely. And didnt know how to apologize after being told about her behavior. Too bad the guest expert title on her name tag doesnt fit well on her.
I like the location.. because not much crowded
I buy me kfc Almost everyday online @ work or when Im in public areas . when I come to mall of Emirates . I always choose kfc over all the other foods in the food court . Today I had such a simple request . To put the seasoning salt on the side for me . Cause I told like it to coverd to much the fries . The manager Sulaiman just refuse point black not even approaching me in a professional maner . He just made his mind up and continue with no type of remours or attention . While I was waiting for my food order . He just start making jokes with the employees laughing and so insensitive with our Im feeling at that point . After I ask for his name and then . He said he could do it for me if I want . Maybe scared that I could complain. I told him its done i dont want to discuss this anymore. Leaving the desk unhappy just to have my meal. He Suleiman COMES to my table try to give a smart explanation off our the seasoning salt is not good if its mix with the chicken . And confuse me . Cause if its good to be mixed with the chicken . Then why is it being surved at one place. And of cause I know its not true . Cause I eat KFC for years and nothing has happend to me. Very pure customer care . So disappointed in this situation.
Good
Slowest kfc in the world, the one on the first floor of moe
There is nothing I can say about KFC cos all go there. My favourite is twister and the spicy fries.
Food was terrible, absolute soggy fries, chicken was below par, drink had no ice. Food was delivered close to an hour late. Complete rubbish. Stay away. Should have eaten the imaginary chicken in my head instead, that tasted 1000x better than this garbage!!!
Arabic NO. 1 FAVORITE. I wish they will avail soon unlimited gravy but less aSalty
Its been average experience.
Staff needs to be trained on hygiene. African lady named esther had gloves on and was scratching her head with the gloves on, no point of having gloves if the purpose of cleanliness is not served
Very well known restaurant in the street al Rigga Dubai. Arrange for the outside seating for the dining
The behaviour of the staff is very inappropriate....they dont even think about guest satisfaction....it will be my last visit here
Always good
Quick service and almost not full but it was a weekday. Kind of far to walk to because it is at the very edge.
Worst kfc I had ever ..can u imagine only 4 ketchups for 4 burgers and 4 pcs of chicken if u ask for extra ketchup they wi charge you 1 aed for 2 ketchups ....its disgusting
Juicy and crunchy as ever! Its finger lickin good!
Allright food not so expensive . KFC as the brand says
You only eat in KFC if you willing to have a sick day.
Too much give one star, they are selling the ketchup for one dirham . Normally every where its free of charge. So stupid
Bad service good fried chicken . This is clean and better than usas KFC though by far
I found disgusting hair in my wrapped twisted I returned my meal without any problems. This the worst customer service I’ve ever seen in my life in Mall of Emirates Dubai
I love KFC @_@
Tastes is became pathetic. Quality and taste are being compromised.Every where the taste is Different in Malls🤷🏻♂️🤷🏻♂️🤦🏼♂️🤦🏼♂️
Good service
Sometimes the taste is good sometimes bad. I never know why
Great value for price but food quality can be better
Worst experience ever seen in kfc places ordered and waited for more than 40min the staff who is serving and Ms.Nabina who is the guest expert don’t have courtesy and the professional way to deal with the customer she need a lot of trainings how to speak with customer. Very bad service ever I had in kfc
KFC is love Kfc is life. Enuf said.
They are quick...but sometimes tastes differ at every outlets...
One of your attendee in KFC mall of the Emirates has a very poor customer customer service and querreling with customers..Bad experience really . And I suppose he is the supervisor. He even goes to an extend of not serving the customer ans tell him yo leave ..Work on that . Just at mall of the Emirates food court . Ground ... really bad
Taste Good.Services are prompt.
Nice place
Good place near to MTR Station and also Bus station
Nothing like KFC from the yummy chicken and amazing experience
Number one choice for crispy food
KFC is losing every thing ,Quality is bad ,Employee is rude
The fast food is of very low quality and the service and the staff are far below the average and better to get delivery than taking it in the restaurant
KFCs Lunch box is cheap n awesome.
Nice place and twister meal is affordable and tasty.
Food nice. Can be better.
So good 👍
Its okay
Its same kfc everywhere but service was fast
Amazed by their new ice tea, yummy
I like KFC but today im very upset. I just called to order food, and the way your customer representative spoke was not really good. I was feeling like he is my customer and im taking the order. Very upset. I dont think i will order again from you.
Good taste, little bit expensive comparing to what they offer
Eat local brand high quality and taste n cheaper
Its finger lickin good!
I Love Kfc
The worst KFC meal i ever had me and my family Emirates mallBad friesHow come a dinner box is all legs?How come the other dinner box is all wings!!!!!Bad taste bad qualityI don’t recommend it at all
Good. But different flavor in different countries.
Bad customer service. Will not go back The ladies behind the counter very u friendly. Got wronf order as well