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Upscale And Posh Flowers
Dubai, United Arab Emirates
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Va
Review №1

Exactly how they are described on the website. Very flexible approach towards cost-bearing, while Tabby monthly installment is acceptable, in which the customer is able to pay a very reasonable amount per month without getting stressed-out over It must be fully-paid before reciept. The florist is providing quality flowers, free-delivery, and tracking service. The price range is average-medium. Recommended for birthdays, get well soon/hospital visits, graduation, guests reception, and workplace/office environment. Not recommended for Weddings or formal business events. These would last for approximately 7 days, Yet, (would last upto 10-12 days if you follow professional florist care guide). Delivery has exceeded the scheduled time, arrived 6 hours late, but on the same day. If you live outside Dubai in other emirate, it is advisable to schedule the delivery *one day in advance - just to avoid the inconvenience (In case it occurs). It looks so pleasant that you cannot take your eyes off them. Plus, it is very distinguished looking flowers, it looks stunning in pictures and in real-life. They do not photoshop their flowers which is something I personally appreciate a lot. Three words to describe Upscale and Posh: Simple, elegant and well-designed. Overall experience: Excellent!

Us
Review №2

These Guys are awesome - I have done order with them like 2 times, 1st one was straight on the point order, and it was very well taken care of.The 2nd one required couple of changes, and the guy Rob and their operations folks, they were so nice and supporting, and they made the changes according to my plan and without a doubt they provided me the exceptional servicesThe quality of product is very good. 5 star from my side and totally recommended for all.

Se
Review №3

It was very easy to order on-line. Delivery was on time and the bouquet looked exactly as seen on the website. The roses were fresh and looked grand, which made them a welcome present. Thank you very much “Upscale & Posh”.

Me
Review №4

For my birthday last week my mother from afar sent me a beautiful unique flower arrangement of bright blue orchids. Strangely they started to shed and almost all died within 5 days. Im giving this flower shop however 5 stars because when we mentioned we were disappointed with the quality, they replied within hours to apologize and ensure they would look into why this happened, stating that they are a small family busy business who take their customers complaints very seriously to stay loyal, unlike the others. A few hours later a courier was at my doorstep, with a brand new bouquet of flowers as a compensation! Also the Robert who communicated with me got in touch with my mother to apologize himself and reassure her that he would look into the matter. I Highly recommend their services as Ive never seen such attentiveness and empathy when dealing with customers! Support small businesses, it makes all the difference!!

Sp
Review №5

Reasonable Pricing, Super Fresh and timely delivery

Ag
Review №6

Very bad customer service. I wanted to order a bouquet for my wedding day, so I wanted to ask some details about the flowers they have available and customize a bouquet. As I found out, the descriptions on their website are very inaccurate and when I tried to contact them on WhatsApp they first replied very rudely and after that left me on read. Disappointing

Ka
Review №7

Very good, easy to use (I purchased from the UK for a friend in Dubai). Arrived right on time and she was in love with her flowers. I have used this company twice now.

An
Review №8

BY FAR THE WORST CUSTOMER SERVICE EVER!The whatsaap customer service option is RUBBISH!Marry and the person who presented him/herself as the owner WITHOUT TELLING his/her NAME are extremely rude impolite, careless and ignorant.They do not answer the phone and reply back after 2 or 3 hours and blame YOU-CUSTOMER FOR NOT RESPONDING WHILE COMMUNICATION on the phone SHOWS THE OPPOSITE.They DO NOT INFROM OF THEIR POLICY ON WHATSUP (PAYMENT ONLY ONLINE UPFRONT NO REFUND NO CHANGES NOTHING) THUS CREATING WASTED 4 hours of MINE AND POOR WORKER TIMES. (I FEEL SORRY FOR The POOR Employee named Chris THERE).AT THE END THIS Shop owner WENT EVEN FURTHER WITH HIS/HER ATTITUDE BEING NOT ABLE TO SOLVE THE PROBLEM SIMPLY BLAMING CUSTOMER IN ALL THE SINS! I HAVE NEVER SEEN SUCH CUSTOMER SERVICE AND BUSINESS IN WHAT THEY CALL “upscale posh boutique”. AND THEIR PRICES ARE SUPER HIGH COMPARE TO OTHER REALLY HIGH STANDARD FLOWER STORES IN OUR CITY.BE AWARE Of THIS SHOP AND THEIR MANAGEMENT. THEY WILL MAKE YOU GULITY IF THEY MESS UP!!!!!!BETTER SERVICE, HUMAN TOUCH AND ETHICS IN PATROL STATION FLOWER SHOPS FOR BETTER VALUE.

St
Review №9

I bought some flowers from Upscale and Posh to send to my sister who lives in Dubai. The flowers are great! The communication and updates from Upscale and Posh was brilliant. Delivered on time and great quality. Will use again, highly recommend

An
Review №10

Great online ordering experience. Flowers were well received. Keep up the good work.

De
Review №11

First time ive used upscale and posh and would highly recommend. A great variety of flowers that it was difficult to choose! Went with the white roses and it made the persons day. Beautiful flowers at such a great price. Thanks again guys!

Me
Review №12

Its my first time using this company, I must say excellent service when transacting from England! The flowers were gorgeous! The recipient was over the moon and I couldnt be more happier. Thank you for the service. Highly recommended

Di
Review №13

Great product and fast delivery

Ad
Review №14

I’ve been ordering flowers from Upscale and Posh for a few years now. Why am I writing this? Very few people leave positive messages in this world of ours, I’d like this to change and offer thanks and credit for hard work when it’s deserved.Each time I surprise a loved one, offer thanks, or a random act of kindness the flowers arrive on time, without hassle, with a smile and they last. The bouquet is fresh, the packaging perfect and the impression - always positive. So with this review, I’m offering a thank you (you’ve made me look great since 2016!)

Ma
Review №15

Ordered the Rare Beauty which is advertised as featuring blue orchids, white roses and other supporting plants, as well as a free vase, but the flowers came with purple orchids and no vase. I understand that during these corona times its difficult and perhaps they dont have the right flowers, but at least let me know via email or phone?

Iu
Review №16

Great service, very beautiful bouquet, highly recommend

Ju
Review №17

Definitely I would recommend Upscale and Posh. Quality beyond luxury.

Ad
Review №18

Excellent service when transacting from America! Any overseas purchase concerns me. THIS WAS a FLAWLESS transaction AND the flowers were stunning! I have sent many bouquets to my friend in Dubai from Upscale and Posh! In addition... the price is on point for the product! Excellent communication as well, if there is a problem!

Ja
Review №19

Never expected they would be this awesome but theyre really worth the 5 star rating. Just message them your personal requests and they would go out of the way to give you the best experience. Thank you Mary for helping me out. Youre a lifesaver!

Cl
Review №20

Just received flowers for Valentines Day. Its stunning. Its impressive! Big Red Roses. Looks like 100 but its not :-p Thnx a lot

Ca
Review №21

Great service and wonderful product. Chose the surprise bouquet which was beautifully made and they even threw in some balloons for good measure. Highly recommend

Ha
Review №22

I have ordered flower bouquets 2 times from Upscale And Posh.Both times were so easy to order and the best part was the delivery and quality of flowers.I am living in UAE for past 20 years and am a freak of online ordering but they are one of my best favorites.You will not be less than satisfied with them.

Sa
Review №23

Same Day Delivery and they delivered within a few hours !Their customer service are very professional, I had a problem with the message I initially attached to my order and Mary was nice enough to fix it.I asked for premium packaging when I ordered as it was for an important occasion and they really delivered on that. Definitely recommend it and they can count on me to order again.

J
Review №24

Totally unreliable! I made an order that was supposed to be delivered between 9 to 1pm (4hrs slot) and it is already 2pm and have no sign of delivery... even they r not able to know when it can be delivered and blaming me it on their third party logistics... what a shame! 0 star is what they actually deserve... it was my first time and last! Im so frustrated and so disappointed and they screwed my valentine day so far!

Ly
Review №25

Great service! Flowers were still extremely fresh when received.

Ne
Review №26

Upscale and Posh was so professional in handling my orders. From their website, to ordering, to delivery - it was all so easy and stress free! They’re so friendly as well. Surely knows how to take care of their customers ☺️ I’m surely recommending Upscale and Posh. They’re superb ❤️

Fu
Review №27

Fresh and beautiful flowers plus they were really fast :)

Mi
Review №28

Thank you so much Upscale and Posh for the magnificent flowers, everything was so lovely! My mother was so amazed and feel so special on her birthday! You exceeded my expectations.I will be sharing your name shop to my family & friends. Thank you, thank you, thank you!

Al
Review №29

Rubbish customer service. The whatsaap customer service option is just a gimmick. They do not answer the phone and reply back after 2 or 3 hours. I even told them I will send my driver to collect just share the location and confirm the flowers are ready but still no reply. Will never do business with them again nor recommend them for somone. I would have gotten a better deal If I bought my flowers from a gas station! Completely unacceptable.

Se
Review №30

Fresh beautiful flower, very reasonable prices, and delivered even before time

Ir
Review №31

It was my fist and last time ordering flowers from the Upscale + Posh!Glad that flowers were delivered :(

De
Review №32

Thank you for the lovely flowers

Ze
Review №33

UPDATE : from 1 star to 5 star.I tried them again and the latest experience was much better. The delivery was on time. The flowers were fresh and the presentation was nice - with clean vase and with personal message.Customer service via whatsapp/site chat is fast and easy. I will be using their service again. Already recommended them to my friends.----------------------------------------------------------------------------------------------------------------------Unreliable service. Wouldnt recommend these guys!Placed order online and messaged them in particularly asking them to deliver on time and guess what. As expected - no delivery!!!All I got was apology and that they are too busy and lots of order so lagging behind. They didnt bother calling/sms/email to inform - yet they take all those details while taking order.Plus, on follow up calls they took my number promising to call back but didnt receive the call.Big disappointment!

Ra
Review №34

Found by chance. Great Service... Ive changed my mind at times and the staff have been very helpful and assisted in a very professional manner. Once they were late delivering at a specified time, but this was dealt with professionally. Some great products that can be adapted to the customers wishes. Would use again and recommend to others. THANK YOU

Pe
Review №35

I could not be in Dubai for Valentines Day and had made an order online. Good stuff.

Sh
Review №36

Quick prompt service. My wife is always satisfied with the service and selection.

Ru
Review №37

Really happy with the flowers delivery. On time and flowers was perfect!

Fa
Review №38

Highly recommended. Great service and great flowers!

jo
Review №39

When you go to the website, the person whom you will chat is very understanding and approachable and patient to answer your questions, the same goes with the person who will speak with you on whatsapp...though i will rate the flowers 4.3 and the baloons 4.3 only because its understandable that i paid the affordable ones but the service is definitely a 5/5 because the time that they were already delivering the flowers to the recipients office which is Al Qouz and i need to ask them to travel back to the burjuman, they did right away without hesitation or additional charge. two thumbs up to upscale & post..definitely will use your service again

Je
Review №40

I have used UpScale And Posh Flowers to send flowers and candy to business associates in Dubai for the past eight years. After exceeding my expectations every single time I decided to trust them to do my destination wedding. I cannot say enough good things about this wonderful florist!!! My wedding was EXCEPTIONAL!!!I just wanted to share my experiences with this company because they really do work hard to please the customer. Also, their chocolates are the best I have ever found. Before finding UpScale And Posh Flowers I had some really embarrassing experiences using other florists who delivered wilted flowers and sent unprofessional looking delivery people to deliver the flowers. When sending the very best is important I would look to UpScale And Posh Flowers because no one does it better!!!

Je
Review №41

Upscale and Posh Flowers are so Amazing! Specially their flowers, I really love it 😍 thumbs up for them👍

Aa
Review №42

Used these guys twice now to buy flowers for my sweetie. :) Each time I had no problem finding the perfect flowers and sweets. Everything was very high quality and competitively priced. But what impressed me the most was their customer service. Both times I requested custom delivery times. The first time was only a few hours notice and they delivered exactly on time. The second time I ordered I had them change the delivery date because I thought I had made a mistake on the timing. Then less than 24 hours later I realized the original date I requested was right. So with only a few hours to spare I request they change the delivery date and time again. (This order contained not only flowers but also sweets with a customized message that had to be inscribed by hand) But even with the short notice and change of plans they delivered exactly on time. I will definitely use these guys again.

pa
Review №43

It was a pleasant shopping experience. I did a last minute shopping and wanted delivery on the same day!!! I wasn`t sure when it would be delivered. The big surprise was that when I received a call from my FRIEND thanking for my gift. It was not just delivered on the same day but it reached them on the right time. You guys not only surprised me but my friend and her family too and they never expected this kind of gift.Thank u so much!!!!!!!!

Ca
Review №44

Excellent all the wayWhat you see is what you get, this is how i describe Upscale and Posh Flower. The customer service are excellent, Delivery 100% on time fresh and has perfect smell, you will receive with delightful satisfaction and the processing order are extremely easy and website friendly user, EXCELLENT value of money and would highly recommended to anyone. Thank you mate for this wonderful bouqet 😘. Keep it up and thank you for making us happy and loved.

Ca
Review №45

Great quality flowers and fast / prompt service. Thanks.

Mi
Review №46

This is the worst flower shop in Uae - dubaiThey are not responsibleFlowers not that greatU ask them for update but each time they have an excuseU have to spend ur time contacting them a million time till u figure out if flowers are deliveredPS: flowers delivery are always lateI don’t recommend this shop at allTheir employee have attitude as well !Be aware if ur looking to surprise someone u will be surprised urself and note I tried them twice because I like to give 2 chances

no
Review №47

Good stuff guys.. The flowers looked better than i expected.!! Although a few glitches with the delivery time, i most appreciate the extra effort put in to deliver as requested eventually. Thank you very and i shall most definitely continue to use your service.Best Regards,Noel George

Mu
Review №48

🌹 🌹 🌹 Very beautiful shop for gifting flowers 💐 🌺 💐 🌺

Jo
Review №49

Great service, even faster delivery! 5*

Ah
Review №50

Very Disappointed. Tried them the first time, will definitely not try them again. Outstanding difference between what i ordered and what was delivered. Even after i had upgraded my order to POSH(BEST)...just added a whole lot of baby breaths. The number of roses were not even close to what were displayed in the sample image.Very Disappointed........

Sa
Review №51

Really good customer service. Upscale and Posh go above and beyond for their customers.

Sr
Review №52

Thank you so very much for the wonderful cake prrompt delivery and your great efforts. You have really made our day.Many many thanks and keep up the wonderful job!

An
Review №53

Really loved the first bouquet that my parents ordered for my Husband. It was a riot of colour, and the teddy that came with it is very cute.The second bouquet was disappointing as the colour combination of the flowers and the cloth did not match, plus the bouquet looked very different from what was displayed in the picture.

Sa
Review №54

Worst possible experience.This company are professionals in ruining the experience of an occasion, dont waste your money!!

Da
Review №55

Worst customer service ever ! I had placed an order and tried to exchange it within a minute of placing the order and I was told that I would not be refunded the difference. I have never heard of a business not giving refunds and not being helpful at all. Do not order from this business !

Ra
Review №56

Within a shorter notice, they accept my request, and they even delivery it one hour before the agreed time, they saved me because I was busy to buy the flowers and doesnt have time to do so , I recommend the service and for sure will deal with them again.

DJ
Review №57

Beautiful flowers! Thank you!

Ka
Review №58

These guys at upscale & posh flowers making my special occasions even more special by delivering flowers and gifts on time without any fuzz.

Em
Review №59

Really professional with the best service offered. Really enjoyed their products.

Ma
Review №60

Excellent!

No
Review №61

Upscaleandposh is a very nice flower shop in dubai .there is so many flowers and also flower baskets in nice deising .i vist this flower shop .i like that desin

Sh
Review №62

Great website, easy to order and very dependable.

Vi
Review №63

So much beautiful country I love too much

Re
Review №64

Amazing service, every time on time. thanks.

Information
100 Photos
64 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://upscaleandposh.com/
  • Phone:+971 58 518 0234

Categories
  • Event planner
  • Florist
  • Wedding planner
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Payments
  • Credit cards:Yes