Seeing their beautiful shop in DIFC I was looking forward to ordering a bouquet. Unfortunately, I was quite disappointed with what I received. My bouquet had no embellishments or decorative flair of any kind - I just got flowers wrapped in paper. I get minimalist appeal but this was a little too bare bones for me and felt like I didnt get the value of what I paid for. Granted, the staff was friendly and the flowers themselves were fresh and beautiful, so Id give them another chance, I just hope for a better experience in the future.

Very bad customer service, staff is super rude and not helpful.

Amazing fresh flower shop with the most beautiful flower bouquets. PLUS they provided me free same day delivery, thank you!

Best Flower Store in the UAE!!! Exquisite bouquets every single time...

One of the best flower shops in UAE, if not the best 💐🌷💐

Lousy not dependable and ultimately rude!! The worst service ever!!At the beginning, I made the order 4 days in advance, received a delivery time frame from 12:00 - 17:00 a 5 hour delivery frame yet they delivered it 90 minutes late! Seriously?! Im pretty sure if I didnt call every branch in Abu Dhabi to find my delivery, probably it wouldnt have made it....Not only that but the flowers arrived but the flowers arrived in a miserable state... they looked the opposite of fresh.. Why in the world would I buy it, to receive a late delivery of old flowers...Additionally, calling the 800 number there is no answer.. After the 29th time they answered and told me theyll contact their driver and ensure the delivery is done on a timely manner.. Of course no one called..After finding the branch responsible for the delivery, they finally contact their ultimately rude driver, whom calls me sounding like he kept the flowers in the car all afternoon and went to nap, with ultimate rude attitude asking for my location, and he continues to ask stupid rhetorical questions, for instance, where is the bell?!Truly miserable!!!

Bad experience. Received very small bouquet for the money I paid for.Never going to purchase again from this store.

Great service and the flower decoration was beautiful. Just perfect for a Thank You Christmas gift!

When I moved here from London, I was worried that I would not be able to find beautiful arrangements with gorgeous scents...then I found Bliss. Without a doubt they are the best florist I have ever encountered. Make sure to get roses from them; they are out of this world in terms of size, color and smell!! They have unbelievable arrangements which are classic yet represent the current trends. Plus, they have great customer service. My go to present for people is a bouquet of Bliss flowers! I would never get flowers anywhere else!

I had the most horrible experience. My delivery was 2 hours late although I called more than 3 times throughout the day to make sure it would come on time. The courier was so rude and kept rejecting my calls. The wrong bouquet was delivered. All this, with no apology. Worst customer service and horrible value for money.

Beautiful flower shop with professional friendly service 👍

A beautiful flower shop with probably the best quality flowers you can get in UAE. I ordered online for valentines and wasn’t disappointed.

Excellent same day delivery service and wonderful arrangements. Definitely the best flowers in Dubai.

They manage to delivery a very poor bouquet for the price that was charged to the wrong person with a personalized card that was never retrieved. Communication is zero between them and the delivery, and no urge to solve a problem. Never heard back from them either

Single handedly ruined my day. Just experienced the worst service ever in my 15 years in dubai. Order not delivered, called in 3 times to check and every time they take my number to call me back.... and ...... nothing. Was out of country and my girl is traveling so we couldn’t meet on valentine’s. Even this simple gesture was ruined because of their incompetence. Thanks for nothing Bliss. Never again.Now, No idea how or if ever I am getting my money back

Hands down my favorite flower shop in Dubai. Always have an interesting selection of flowers.

Pretty poor website that was extremely difficult to navigate and kept crashing.Waited an hour behind my allocated delivery time but had not heard back from them. Tried calling them but no answer.I finally received my order about two and a half hours outside the delivery window.Flowers didnt seem that great for the price I paid. Seems like their quality control has gone down. A real shame.Update:My above feedback still stands, however if a company can take the time to call and take constructive feedback and address it this quickly, then it speaks volumes about them.They will definitely be getting my business again.

Nice bouquets 💐

Recieved the bouquet and flowers were not fresh at all !!

Bad treatment from the employees , and the flowers are not fresh 👎

Favorite flower shop

A beautiful and sophisticated store in coordinating flowers ... for me more than his experience with him .. And I become the aggressor in me .. He makes bouquets and coordinates tables at events and weddings .. The place of the store is inside the Emirates Towers (Al-Wilfard) first floor.

The fastest and finest shop for the LordAnd their response is very memeiez and beautiful

Elaine Eulaine Wilmansbats