My friend’s mom has referred to me The White Boutique when she knew I needed a full event assistance. At first I only thought they provide flower arrangements until I have seen some of their work. That’s where I decided to give it a shot as I don’t usually keep any event management contact on my phone. So I hoped this will be the first and the last and guess what?I requested event arrangements for 10 people in one of the party halls in Sharjah last week and we agreed on a specific design and concept as well as the price. I was slightly concerned my budget might not meet the requirement, so I did some trimming here and there without diluting the main items.When the even started. I was surprised that even after trimming some items, the event went so good that all my guests were amazed of the design as well as the flower arrangements.I did not see that coming and guess what. I already know who is my first and last event organiser! I am sure the day will come that I will seek you again!
If I could give them a zero, I would. DO NOT BE FOOLED by what they show on their social channels.Firstly, their flowers are overpriced and they dont deliver what they say they will. There any many other flower shops that are honest and genuine, and deserve your business more.Secondly, I rented furniture for an event - what we got was cheap, full of stains, broken and frankly really bad quality. There was no project manager on the site to oversee set up, and I asked for items to be returned on the spot because they were in such appalling condition. They offered no refund or compensation for the returned items and didnt care to even deal with the situation respectfully.The cherry on top was the management, who took no responsibility for the shortcomings of their business, and gave us no respect as customers. They ignored us and subsequently sent someone with no authority to tell us that they were neither going to call or receive calls from our end. as a business owner myself, I would never subject someone to this treatment!The service was horrible, the management are unethical, disrespectful and have no regard or care for making sure the clients are happy. They took their money and left after doing a horrible job and we were left to pick up the pieces. it is not even a matter of money, its a matter of principle and business ethics, which they are extremely lacking in.If you ever consider using them, please DONT. There are other companies that will do the job 10000 times better in terms of quality and service, and will respect you in the process.
Quick service, great cake and amazing flowers. Love their professionalism in arranging the same day delivery. A suggestion though to add customer account so i can add all my orders in one request instead of adding, writing note, and then making the transaction for more than one order.
Very good service, very reasonable prices, and they offer the best flowers/arrangements that I have seen in the area. They are very responsive to the comments the client has to say and they always offer an alternative if you think the item you got is damaged, like fixing it or replacing it completely. I’m very happy with my experience that I will definitely deal with The White Boutique again.
I work in a corporate size entity in Dubai and whenever we have catering or small events, The White Boutique has always been the choice. Now the reason being such a preferred caterer, event management or flower/deco company does not only come from a personal experience. It is obvious that for example if one messes up at the first time, the first impression wears off and we never deal with such company again.From the feedback that I have as well as my colleagues at work stay. Every event The White Boutique has done with us was a great first impression. Every time we order new items we get them in a totally new different look and feel. I even had several requests from outside guests wondering if that was arranged in-house. I said “I WISH”The other reason why I am posting my review is that we recently had an incident with The White Boutique that our payment to them was delayed due to some technical issue in our finance system not showing any recreational budget allocated and seem it was removed by mistake when other items were removed in the process preventing us to generate a payment although the amount due was silly. Nevertheless, I was very happy how The White Boutique reacted to our concern and kept patient until we work resolving our internal issues.I can almost say, at current covid-19 situation. No one waits for another, but that was not the case with The White Boutique as they have shown professionalism rather than just commercial waiting to get paid. Thank you for that!
One of the most reliable businesses in Dubai, I really enjoy the quality of their work and the product they provideTheir website is so easy to navigate through and the payment method is so simple and straight forwardThank you so much!Will definitely come back again and will share my photos soon with you !
Amazing products. Got a customized cake and flowers to a friend and it was the best gift ever with an elegant welcome back message. However, i specifically requested delivery before 12 noon and it was confirmed, but my order was delivered at 7 pm! Not convenient for my friend who had to wait.
I have taken total of 2 services from The White Boutique so far. The first service I had initially had a small unintentional error as the event required catering, organizing as well as flower arrangements.I miscalculated the quantities for my guests or we may have had additional uninvited guests, I was forced to request immediate support from the company again. Due to the short notice the company requested some time to get remaining furniture from the warehouse. The meantime, I was very surprised that they also managed to pull this off by reshuffling the set up so some could stand similar to a light reception until the remaining furniture arrives. As the backup arrived. I saw immediate on the spot service recovery ensuring the new furniture do not enter until they are properly sorted as well as sanitized.The second event was more of a catering event only. Because of how well the food was prepared in the previous one I took this as an example and delivered it to my second guests. I went great as expected as well!The White Boutique really helped me out with this issue and managed to create an exceptional event. The guests really loved the food in terms of taste as well as how presentable they were. The decoration and flower arrangements at the first even were totally out of this world. I know some might have budget constraints thinking a very good work is always expensive. All I can say that they are not cheap, but they have what it takes to deliver the value of money that you have put on the table.I hope this standard remains the same and even enhances. I no longer want to search for company that does similar to The White Boutique. If there is one anyways
Superb event management company. All the decorations, catering, flower arrangements as well as PROPER social distance spacing!! I was just a guest but I couldnt stop leaving a good review you deserve it!
Creative arrangements where they provide various options for all kinds of occasions.The website is very user friendly which adds to the whole experience.Keep it up !
If I could give then 0 stars I would. Very unprofessional company and disgusts me that such people are working in the event management sector. People trust them with their events, celebrations and days of joy. Yet, their customers have to deal with an unresponsive team and a delivery fleet that is unable to fulfill orders on time. I had placed an order for an event with a delivery time of 2pm-6pm. Not only did they fail to deliver on time, but delivered way past this delivery window. In addition, a very unresponsive company when it came to dealing with the situation. Please don’t trust such a company with your events. They don’t even have the courtesy the face the customer and own their mistakes. Messages are being responded occasionally to but when called back on the same number instantly, they don’t have the courage to answer. Please close down your business and don’t play with people’s day of celebrations. Must be a very incapable and ignorant management team behind this.
I am so disappointed in this company. Terrible service , management is not present nor accountable for any kind of poor quality experience we had. Furniture was broken, cheap and dirty. I highly recommend you avoid this company for any future event you have.
I would never recommend anyone to use this company.Lowest quality service.Lowest quality product.Disrespectful and cannot be trusted with the events that should be remembered with happiness.
I’m very pleased with my experience with The White Boutique, they had very good quality flowers with a variety of outstanding colors and designs that were perfect for my party. The staff is very nice and very caring towards customers as they worked on all the details I needed.
Best quality I’ve seen for the items they offer, I had the best experience dealing with the staff. 10/10 customer service and the prices are very reasonable, I would definitely recommend to a friend.
I am so in love with this company, always having the best product, professional service, friendly team and always on time .If you want luxurious flowers bouquet, or cake or any event services I would highly recommend them, they will provide you with best services and more than you expected.
One of the best services with wonderful unique products!Their customer service is very polite and helpful when it comes to making orders and giving recommendations ❤️
They are so unprofessional!I do not understand how they are still in business but I doubt it will be for long!Their furniture is in horrible condition! Waste of money, time and energy for horrible quality.And do not get me started on how they treat their clients, management is the worst!They have not respect for the people they work with and the industry they are in!
Perfect arrangement with high quality service. Thanks for the amazing job, keep up the good work.
Trash service and trash furniture. SAVE YOUR MONEY. Get what you need from somewhere else! Never have i experienced such awful people in any establishment as i did here, please look elsewhere for your own sake.
Never again, worst experience ever! Would not recommend
One of the best and most beautiful places that you can deal with, they care about the smallest details, a place that offers you arrangement and services at the same time, I always deal with them, not only for occasions, they also have a shop that offers modern and wonderful bouquets of flowers, as well as the cake and chocolate that they offer is indescribable
Horrible experience with The White Boutique, have never came across such awful customer service.They failed to deliver the promised quality, and poor mannerism from staff, they would not even speak to their customers after sales! Would never recommend working with them.
Horrible staff representation, instead of being welcoming and happy I was met with hostility and threats. Wouldn’t recommend
I ordered from the white boutique twice ! The first time I ordered they sent the flowers at 10pm instead of 6pm and the truffles arrived with dead roses.The second time I ordered they were not responsive and I asked them to show me the final look before sending it and they ended up sending it without showing me what they did. The flower arrangement they did for my second cake looked like corporate flowers !They are not responsive at all ! You will get auto WhatsApp response and they might come back to you after 4 hours ! Please do not risk it with this shop .. I never received a follow up call to sort any of the above mentioned issue “they simply don’t care”
Bad experience my order wasnt the same what Im askedEReally i disappointed
Very organized and provide you with various option to buy for your loved onesGood luck in spreading the loveSee you soon
Beautiful flowers/arrangements. One of the best catering companies in the county.
Worst customer experience, highly recommend for everyone to look at other shops out there that deserve more than them.
I ordered the catering for my daughters s birthday I paid 1500aed ,the size of the sandwiches and the burgers is chocking the burger s size was literally the size of a coin and the sandwich was the size of my smallest finger, I was so disappointed and embarrassed with my guests, when I called them they said it is finger food but in their website they had a section of finger food and the other section was sandwiches which I choose from thinking that I will get a decent size, they didnt even suggest to send me a back up food to save the situation when I call them , I was panicking not knowing what to do they simply said order from somewhere else , I would never use them again and I don t advise anyone to use them
VERY bad customer service ! Horrible product quality..Management doesn’t care about their customers and refused to talk to us when we complainedz
I think the prices are over ratted. If you selected one arrangement on the website then they keep contacting you which flowers you want since most flowers are not available.. if the flowers are not the same as the arrangement selected then don’t trick customer into ordering. Second the prices must be reduced if the desired flowers are not availableOther shops i dealt with less than half price you offered. the flowers were so fresh and lasted over two weeks.I wanted to surprise some1 special and it was not nice
A complete rip off!!! They take your money and give you terrible quality in return with no compensation!
The WORST customer service and experience ever! Made an order for mother’s day 2 days in advance. On the day, I kept following up. It is now 8 pm and nothing is delivered. Customer service stopped answering the call and were extremely rude in the morning. Such disappointing service
Great and quick service for all occasionsrecommended
We have ordered 2 times Unfortunately, the communication through email was poor and the responder was not answering our inquiries clearly, the flower arrangement was mixed with fresh and old mixed. Also, the price was expensive and the delivery price was not quoted at all but it’s charged upon delivery and thy driver has no exchange so he do not give the balance back. You know what .....I will never purchase again from The White Boutique.
Nice flowers and cakes for gifts! Truffles are really good I tried their catering as well good presentation and taste
I like their arrangement for the flowers, good prices and tasty cake. But I guess because they are very busy they keep rushing the customer.
Extremely unprofessional and zero value for money. I hope they rectify their customer service.
Best gift ideas and good quality
I came to purchase a bouquet and told them what the occasion was but the florists didn’t bother to suggest anything to me. they were really unprofessional and lazy to do their job so i had to pick the colors and type of flowers ONE BY ONE as they stand there, not in the mood to work. i wont be coming back here again; the service all-over was HORRIBLE and a waste of my time & money .. i suggest you look for another flower shop and skip this one.
Super unhappy with the unprofessional attitude and faking their quality.
It is one the best shops for fresh flowers and cakes
Very bad experience with the customer services and the delivery service too, i will never ever deal with them again 👎🏼To be honest there cakes and flowers are amazing and I deal with them 3 times but unfortunately the customer service are bad every time👎🏼👎🏼👎🏼
Amazing costumer support
Rude customer service👎🏻 they don’t care what you think about their service as well especially the one who’s responding in instagram direct messages. very disappointing. Don’t waste your money
Good Service . Good Personality . Good staff .
A bit pricey, maybe because they use rare and imported flowers. Arrangements are unique. Chocolate cake is absolutely my fave.
Beautiful flower arrangements and good service. The price is high though.
Its a flower shop you can order them for flower gift they will deliver to your place
I needed to rent their tables for a engagement party and they didn’t answer the phone at all! During all times of the day. I tired calling in the evening, morning, noon everything. I also called the white boutique directly ,they told me they would call me back on three different occasions by three different people (they never did), I emailed them four time to which they finally respond , and the service of installing the tables costs more than the cost of renting the tables themselves ,which would of been fine if the people responsible weren’t so disorganized and unprofessional. I didn’t want to risk it seeing I could only contact them through email and I wouldn’t get a reply until the following week.
User friendly website.
Very bad roses, all petals were falling once I reached home. And the management did not have change to put as a gift on the bouquet
Superior service, with big parking space. Variety of gifts to choose from fitting all the budgets.
Best with dealing with customer
Very unprofessional! i’ve been trying to contact them for days and no one is picking up the phone, or replying back to any of my messages through instagram dms and whatsapp even though they read my message. i was trying to place an order since i couldn’t through their website. they just lost some loyal customers due to this unprofessional service they’re showing👎🏼
The only good thing was the food.I have booked there services for the hotel with tables that they confirmed for us. But on the day that there services was needed they were not able to bring the same table and set up, they brought something that looked very different from thing we ordered.Most of there decor looked very much used, their server did not attend to the guests without being asked.I never recommend their services for hospitals.
Have every type of flowers
Dont look elsewhere! This is where you can find the best finger food, very creative and appealing food items that are delicious, the options are amazing, the staff are professional, delivery is always on time.
A very bad service, ordered flowers online, paid 700 AED, could not understand what happened to my order. The order was not delivered on a birthday and they kept passing me from one staff to another, all do not speak English or understand English, could not find my details, it is the worst flower delivery service ever. DO NOT USE THIS COMPANY, they are total rubbish.
This is the perfect solution for the perfect gift. The flowers are amazing and the final look of your arrangements are amazing!
Staff are very accommodating / all bouquet of the flower are always fresh., irresistible sweets.. 😉😋
Creative flower arrangements and gifting set up
Not happy with this place at all, i was about to order from here but they keep changing their prices! on the website it shows something then when you come to order they keep adding extra costs even if you just want to change the color, in the end i cancelled my order because i will not pay for something if they cant even ammend it to the color i like!! Also it takes a long time on the phone to get a hold of customer service, even when they respond on whatsapp i have to message a few times until someone replies back. Bad customer service
Amazing place.. they have a high taste ..
Nice flowers
Reasonable price at a very convenient place
Their flowers last for a while unlike any other normal flowers
One of the best gift shop
One of the best places for gift
White boutique is a really really good for Kind of events plz visit
Nice shop for fresh flower. N unique desgin.
The best place for any special occasions
Very good
Very nice service for flowers lover
Best weeding organizers in the UAE
Very bad experience!
Satisfied ☝️
A forever favorite
I am an employee
Love the place
Service oriented
Great job
Ok
Good
Amazing
Confusing with the constructions in place
Nice
Excellent
Free day
Good