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Gadzup
Dubai, United Arab Emirates
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Comments
Mo
Review №1

Order # 91274589 Ordered on 4th May 2021 Asus rog phone and head phones SAR 3,812, They didnt deliver the product for 2 months and told me to get cancel and refund. No Refund received to date. Big scam.

Re
Review №2

I dont understand the negative reviews! Doesnt seem true to me. I ordered Ninebot Scooter and got delivered to me in Dammam exactly as promised. Simply looks like the Competition who cannot match the prices.Im a satisfied customer and this is my 2nd purchase from them. Cheers and keep up the good work @gadzup

St
Review №3

Order Number 85749885 - SKU # 018208953509 - Nikon D7500 Camera + Lens Kit PLACED ON 7TH SEPTEMBER 2021MY ORDER STILL HAS NOT BEEN DELIVERED, WHAT IS GOING ON ///////???????/////WDC

Al
Review №4

Product came in a neat packaging and delivered before the expected date of delivery. I am impressed and decided to post this

Am
Review №5

Ive had a positive experience both times Ive ordered. Super quick delivery and friendly customer service representatives.

Ab
Review №6

I like gadzup online shop very much so many products have in it. cash on delivery is available here in abudhabi . Product is good and real

ar
Review №7

Had an amazing shopping experience..their delivery is super quick recieved the goods same day

Di
Review №8

Smooth transaction. Delivery slightly 4 days late but they informed about the delay in product. Still No Worries, Got the Product. Packaging is very Nice.DHL Courier gives regular update also

Fa
Review №9

Some reviews really scared me but would like to share my experience. was updated in professional manner and received my macbook neat and sealed with good protective packaging.DHL delivery service is really good and professional. Im 100% satisfied and will buy again.

Ma
Review №10

I live in Riyadh. I ordered a professional camera from Gadzup. Honestly, at that time I worried to try this website as its first time to hear about it but I called the consumer protection in Dubai to make sure that the company is exist and they confirmed the same. Really they are very professional as they replied on all my questions before I order and the product arrived on time. Also the good thing was when I asked about the custom fee and VAT that I would pay, they give me exactly the number that I paid. I am really happy with the product and will not the last time to order from them. Thanks Gadzup

hh
Review №11

I ordered a drone for my project now im waiting for 12 days and my project is this week WHY IT TAKE YOU SOO LONG ?? WHY I DIDNT RECEIVE MY ORDER YET ???? OMG IM IN HUGE trouble

Ta
Review №12

I was worried ordering from this site as I havent heard of them before but I decided to give them a try anyways. Its been almost 1 month since I made my order and the order status on the site is still showing processing. Every attempt to contact customer service gives a different reason for being late every time saying it will arrive soon which has yet to happen.The responses I got are far from reassuring and its starting to feel like this may have been a huge mistake!!! Now Im not even sure if this is just a really bad customer experience or Im being scammed.EDIT:its been 2 weeks since this post. I have just checked multiple sites and all data is pointing towards this site being a scam.

Ma
Review №13

The worst website i have ever used. My shipment has 2 weeks delay and no one answered me or tried to help me. I tried to contact with them on email and whatsapp and still no answer!

Lu
Review №14

Totally the worst online shopping experience I have ever had. Ordered and paid for a 3800sar phone on 28/05/21. The phone never arrived, and neither did the supposed refund. Now there is zero communication.Order # ****6472

Kh
Review №15

Got my product today. Super Happy. Thank you team

Fa
Review №16

Good experience, Product is in Original seal as confirmed earlier.Nice protective packaging.⭐⭐⭐⭐⭐

Ni
Review №17

This is the fastest delivery Ive seen recently.Will be my first choice.

Wi
Review №18

😊 thank you. I just experienced one of the customer service. Delivery could have beenslightly faster. packaging is very safe.

Ju
Review №19

Scammers!!! they dd not deliver my order for more than two months and when i asked for refund they are taking a long time answering me with the same response and haven’t given my large amount i spent back it is now 3 weeks since i asked for a refund. worst experience. do not order from them!! order number::* 39775787*. dont tell me to contact help because thats what i have been doing for the past 2 months!!

Ay
Review №20

Fast and good service. Received my product on time!

Tu
Review №21

Can anybody let me know if this company is operational or not, nobody answers the call or reply on whatsapp.

Ah
Review №22

I like the Service.Ordered Drone. Team helped me all along with applying permit.

No
Review №23

I have ordered on 5/5 but till now I havent recieved my order and no one is replying to me on emails or instagram or whatsapp

Mo
Review №24

DO NOT BUY FROM THEM. THEY ARE SCAMMERS.This review as as of Today is 25-Jul-21My order was since 31-May-2021Gadzup order #12714736They did not process my order nor the refund i requested.All their responses are just Please allow time to check and they never reply with any information afterwards.This is a Scam.All the positive reviews are most likely by them too, to fool people into buying from them.

ah
Review №25

Love the speed of delivery and they have the best price

kh
Review №26

No update until now ,it has been 7 days since order no 38518840 and there is no update and no reply on my emails and they don’t answer their contact number, is it a scam or what can anyone tell me pls

Le
Review №27

I ordered 2 mobiles , i choose fast shipping ( cost me 110 sr, supposed to receive it between 6 or 8 days ). , now it is more than 2 weeks !! no one answered my emails !there is free shipping , , but i paid 110 sr, cos it is gift for my parents ,

Th
Review №28

It was a wonderful experience to shop with Gadzup.com.They not only answered all my queries that I had, but also delivered my package on the same day I placed an order.Thanks

Sh
Review №29

Unlike other reviews, Im having the worst E-commerce experience.-Goods not delivered for more than 1 week. (These are supposed to be delivered in 1-2 days)-No reply for email for over days.-Over the phone, a gentleman said these will be delivered in a next day, but its not coming.-I made another phone call during business hours, but no answer.You may want to use major venders such as Amazon or Noon. This one is not trustworthy.

Qa
Review №30

Very satisfied with the product packaging and quality. Impressive customer service

na
Review №31

Excellent service fast delivery and good prices

Eh
Review №32

No Doubt Products are Original. I am satisfied and recomend

ab
Review №33

They don’t reply emails , I think I just lost 2000 riyals , and there is no contact number, I really don’t recommend this site it’s a scam I thinkThis is my order number #77181009

Mo
Review №34

I live in riyadh i ordered a product April 24 until now i didnt receive it the product on PROCESSING i talk the costumer service everyday and they didnt answer i ask them for cancel and refund no one talkthis review not for hate for help people and save their time

Ra
Review №35

Scam dont buy from them. 😡

Om
Review №36

My order didn’t arrive and am not receiving any updates on why and whats happening. Check your emails I emailed u over 10 times

Jo
Review №37

Very helpful and swift delivery. Happy customer😊

Me
Review №38

Bad customer service, have made the order 24 days ago and no response from customer service to explain the delay !! Not even sure if the package will be delivered..

Ti
Review №39

Have ordered PS5 2 months ago and still did not get it. I requested a refund with out any response. Really bad company without any integrity. DO NOT BUY FROM THEM

is
Review №40

ExcellentFast deliveryAnd excellent communications

Ad
Review №41

Really bad customer service. They promised to deliver the product on a specific date telling me delivery person will call 1 hour in advance and nobody called me! I am sending them messages, trying to call them nobody answers the phone!Unreliable and unprofessional!!!!!

Ta
Review №42

Nice and Fast deliverylove it

HB
Review №43

Fastest delivery Ive seen in Dubai

ال
Review №44

Scam dont buy i didnt Receive my order

Mu
Review №45

Good Packaging, And Original as promised 👍👍

Al
Review №46

Great experience.

Um
Review №47

Good experience.

mi
Review №48

Theft site No refund. 3 months delay.

Information
3 Photos
48 Comments
3.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://gadzup.com/
  • Phone:+971 4 547 7765

Categories
  • Corporate office
  • Electronics exporter
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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