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FLYSTAR ELECTRONICS TRADING L.L.C
Dubai, United Arab Emirates
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Ma
Review №1

Will not recommend anyone to go here. Don’t waste your time and money with these thugs. Very unprofessional staff, no manners plus no customer service. They gave me one price for fixing my display and when I went ahead to pay with my card, they wanted to add another 2.5% because the bank charges them. So what? How is that my responsibility? They started shouting at me and spoke to me in a very degrading manner. Charging a business expense to the customer is highly unethical plus should be illegal. Gave no bill and no warranty for the repair as well.

ol
Review №2

Absolutely unacceptable way of business operation, Im surprised why upto now this shop is allowed to exist. Rude attitude, insulting words, surprisingly which not allowed in UAE way of communication with clients. They gave a price of fixing laptop 300 AED and asked to be back in 1 hour. After 1 hour asked to wait just 15-20 mins which turned to more 2 hours, after which price changes to 460 AED because their representative made a mistake in calculation and spare parts shop sent a wrong partThey also refused to give receipt as per request and in horrible manner insult my 13 years old daughter.When I approach management to regulate it with them, management wasnt shy to provide a false information that spare part required in general is not available in UAE and confirmed that information given by their employees was wrong 2 times: When they said it will cost 300 AED and when they said 460 AED, but once it will come, so they will call us and fix. While immediately in 2 METERS nearby other shop it was available and laptop was fixed immediately by 320 AED without any problem.All attributes of Flystar Electronic shop appears as huge waste of time & energy, unacceptable activities which cannot benefit neither shop not any customer. I will take it further to Dubai Economic Department and consumer protection rights, as such horrible services i didnt see in UAE since arrival date of 2013. I experienced it here for the 1st time and very surprised about it. High level of mistreatment of the customer that includes insults, false information, sudden price changes, refusal of writing receipts and all kind of services that opposite to what can be named as a customer service.

Ko
Review №3

Horrible service! I gave them my Ipad after them committing it will be repaired (broken screen) and given to me within 24 hours, finally after 3 days and several follow ups, I get the Ipad where the screen is fixed but the face ID is spoilt. They again ask for more time, and keep saying we need some time to fix it, and even after 5 days I still havent received my Ipad. Pathetic service and they send all the gadgets to some far off place to get it fixed and the person who is fixing it has zero knowledge of what he is doing. Such businesses should be reported to consumer rights department and heavily fined for over committing, lying and spoiling devices that were given to them in working condition. Please refrain from giving them your expensive devices or getting any service done from them. They will quote you a slightly lesser price to get your business and once you give them, you will just keep waiting endlessly and ruin all your work.

St
Review №4

Worst place to get a service. Avoid.

Information
2 Photos
4 Comments
1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://flystarelectronicstradingllc.business.site/
  • Phone:+971 52 186 9081

Categories
  • Wholesaler
  • Computer service
  • Electronics accessories wholesaler
  • Mobile phone repair shop
Working hours
  • Monday:10AM–10:30PM
  • Tuesday:10AM–10:30PM
  • Wednesday:3–11PM
  • Thursday:10AM–10:30PM
  • Friday:10AM–10:30PM
  • Saturday:10AM–10:30PM
  • Sunday:10AM–10:30PM
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