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Samma3a
Dubai, United Arab Emirates
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su
Review №1

These guys are Fantastic, been their customer for over 5-7 years. Genuine products , best prices in the market and amazing service levels and guidance provided - right from owners to staff. I have bought over 10 products from them and I still go to them.I was confused between 2 Audio product and they just made me listen to them and made me realize which sounded best for me and NO HARD SELL ...Highly recommended - check out their website for their amazing products.. Keep it up !!!!

Lu
Review №2

I really wanted a wired headset to use on the phone. I ordered two at once. One for my friend and one for me. Ive been using the headset since Tuesday and Im totally thrilled.Thumps up!

ya
Review №3

Recently bought from samma3a. Initially I was unsure, but the overall user experience, the service received gave me the confidence to do so. I was not disappointed.I bought a JBL speaker last week and The quality of the product is great. Super happy I bought from them, and would 100% do it again

An
Review №4

Best store in the gulf region for audiophiles, they also provide high quality gaming gears, and the costumer service is so helpful, would definitely recommend.

Ab
Review №5

My best shop for audiophile equipment around the gulf countries

Ma
Review №6

Very professional, I had a little technical problem and The employee Who was taking care of it was very generous patient and professional, very recommended.

Dr
Review №7

This is by far the fastest best experience i got in Dubai with online shopping!I expected some delay die to the festive season, but i got my Piano in less that 24hrs from placing the order.They don’t only have the best brands and quality but also very professional 👍🏽👍🏽

Wh
Review №8

Samma3a is THE best, one stop shop for anything audiophile related in the UAE. Started my journey with my first real high end headphone, the Beyerdynamic dt 770 pro 4 years ago and have not stopped since. They offer one of the best customer services in the region and honour the warranty of the products sold without question ( I know first hand). Their prices are very reasonable too!Do yourself a favour and check out their store... right away!!

Ho
Review №9

The worst headphone store and there costumer service online is really bad 😡if you buy online they will take the money without shipping your order 👎

Aa
Review №10

I got a Sony earphones for my husband the battery last long and cheaper than other stores he really liked them.

OM
Review №11

Purchased two products directly from their office in Dubai. Very pleased and happy as I was able to get what I wanted to buy right away but they also were very helpful and assisted me with my other questions regarding DACs and Headphones. Definitely recommend Samma3a to anyone looking for specific specialized electronic products.

al
Review №12

Beat store to get your dj equipmentsHighly Recommended

Ra
Review №13

Great serviceI bought ubot vacuum cleaner on amazing offerdelivered in 2 dayshighly recommend

Go
Review №14

Impeccable customer services. No frills, just commitment to customer service. A factory fault in my speakers have been resolved swiftly: parcel collected and a new one tested and delivered back in a matter of days. Professional staff via email and at the phone. Best online shopping experience I had. Highly recommended.

Ez
Review №15

It is such a good electronic online shop. They offer varieties of things you might need, for me earphones specifically... Got my earphones from them and I’m so satisfied about the quick and easy transaction. I received it after a day! I couldnt not be happier ‘cause it arrived with no damages. So yeah, highly recommended guys!

AY
Review №16

Great experience, Quick professional service and quick delivery, highly recommended

No
Review №17

Best online store in the Gulf region with excellent Audio products and equipment, quick and easy delivery, and great customer service.Highly recommend them.

Sh
Review №18

Very nice Experience, very helpful guys. best place to find audio devices. nice work.

th
Review №19

I bought few times from Samma3a and I have been delighted.The prices are correct, they offer a large choice of niche items that can be hard to find in the UAE.On one of my order, the item wasnt anymore available even though my order went through.After sending an email, I received a call and was offered an alternative which was delivered on the same day.

Ma
Review №20

Best place to buy microphones , all original product , great customer service in gulf region 🙂 highly recommended

To
Review №21

Great service and simple to do business with, and always ready to answer any question we have

Er
Review №22

Poor service. Product is sold without being in stock, so without telling customer they place order after product is sold. Was never delivered because not available. Never communicated any status update. Hard to reach. Not recommended to use their website.

Ti
Review №23

Excellent prompt service and personal response to discuss some detailed preferences. Highly recommended.

Ah
Review №24

Best place you can buy audio devices and significant cc & after sell ,recommended for any one want a special and original products.

Ge
Review №25

They have a great range of high end audio equipments, head phones and speakers! You can find the best devices that will suit your specific needs, whether you’re just a music lover or a professional. Good customer service and good value for money. I highly recommend them. 👍

Ba
Review №26

Great service with amazing prices. Items were shipped in 2 working days. Definitely im a loyal happy customer now 🌹

Ti
Review №27

Exclusive products at competitive pricing. Samma3a provides the latest and greatest in tech! They are a reputable business and one of the few companies that I trust to order from, knowing that I will receive quick delivery, even during these times! Highly recommend to all!!

bh
Review №28

Very helpful people. Only source in the UAE for Audiophiles with reasonable prices. Good customer support.

Ma
Review №29

Great store with a vast range of audio tech products and good customer service. They know their products very well and can help you with what you need.You can also have walk-ins where you can see their products and demo them if you would like. Always answers phone calls and customer queries so if you need to buy any products in the audio range this is the place to go!!

Al
Review №30

Was looking for a gift to send to a client and came across Samma3a. They have a very solid selection, great customer service. Being in the USA, we are customary to using emails or phone for customer service, so it is pretty awesome to DM their Twitter to receive quick updates on your order. Would order from them again! A+

ad
Review №31

One of the very few places offering hi fi hardware. Good service. Started on the wrong foot with some lack of communication, finally everything was perfect. Bought a FIIO product for third time from them. The product has been delivered in time and of expected quality. Prices are competitive and they have a good range of products. I will buy from them again.

ma
Review №32

The Best e-commerce site ,I had an amazing experience buying with them....

ra
Review №33

This is a great shop, I order and my item been delivered on time with no issues,I will definitely order again,GOOD EXPERIENCE AND BEST AUDIO SHOP :)

Im
Review №34

Great collection of headphones! And the people who work their are super friendly and can answer any questions you have if you are just entering the Audiophile world!

Mo
Review №35

They never answer their telephone or emails. The phone rings a few times then they hang up on you. I have emails dating a month, without an answer. If any one has a different view, I am willing to change mine.

Se
Review №36

Good and Friendly interaction. Nice shop in Dubai for audiophiles.

Bh
Review №37

Best online store with efficient processing delivers product within 2 days 🤩

Su
Review №38

I have ordered items on the 26th March , that is a week ago ,the items were not delivered to me ,i sent 2 emails and i called more than 4 times and i still don’t have an answer , if there is a delay at least let me know and tell me when I’m going to receive my items. It’s the first and last time i buy from you!I know everything is delayed because of the situation now but at least all the other places reply to emails and answer phone calls!

Ta
Review №39

Highly recommended.... Great experience with the things purchased. Was not happy with the delayed response but not i am a happy customer after they resolved my concern.

Az
Review №40

Good and fast customer service.

Ca
Review №41

This company is great, as a musician I can find in Samma3a all the products that I need to make my music and do new projects.The products are hight quality with good prices, the costumer service is always very good and the shipping is fast, I usually get my orders within 2 days.

sa
Review №42

One the worst costumer service i have ever experienced in my life. There website is not updated to tell you if item you ordered is out of stock, you will see the item and purchased them, then they will contact you to tell you it is out of stock. You will try to call them but no body is answer, i was calling them for 2 weeks and no body answeredI suggest you to go to other websites

Ge
Review №43

Always new product available with Easy way to choose the one that meets your requirements and budget.

Ja
Review №44

I ordered Numark mixtrack Platinum controller and M Audio AV 42 desktop monitors from Samma3a during the lockdown. My delivery was delayed by a week, apparently their logistics provider misplaced my shipment. The team at Samma3a did not wait to resolve the missing shipment issue and arranged for new units on priority to fulfill my order. Super happy with my gear and the service.

Mu
Review №45

Today is the 5th Working day since I placed the order and paid online. Extremely disappointed, frustrated and tired of following up and chasing them. I dont know whats taking them so long from Dubai to Sharjah. Now I am requesting them for self pickup but still no update. This is soooooooooooooo horrible and depressing experience. Dont know when I am gonna get my order........

Sa
Review №46

Samma3a is one awesome audio company to deal with. You could buy online, but for experience you can go to thier office and experience demo units yourself.Their focus is mostly headphones, yet they carry some other brands that are excellent in general such as ifi for cables and power.Flexible and kind people to deal with. Recommend!

so
Review №47

Amazing staff. Very helpful with a lot of knowledge on each product

Mo
Review №48

Tried them twice so farBest service and fast delivery and teams know their products indeed

Ka
Review №49

Awesome service with great prices ! Will definitely deal with them again

Di
Review №50

Very good services, the staff knows their products and amazing online live chat

Sa
Review №51

Best place to shop for audiophile gears! Excellent service.

Da
Review №52

Dubais No.1 seller for anything Audio related. Whether you are looking for audiophile headphones, in ear monitors, DACs, AMPs, wires or DAPs youll find most of the well known brands there listed for excellent prices. Customer service is five stars too as the team are friendly and put their customers first. Theyre always a pleasure to deal with. Thank you Samma3a for an excellent service throughout the years!

Am
Review №53

I recommend this store, their products are very high quality.

Ar
Review №54

Very good customer service. Fast delivery!

na
Review №55

Very good company ..All the best

Ai
Review №56

Hard to find such people in this region, people who know their products inside out, and willingly & transparently sharing this knowledge with clients to help them get exactly what they are looking for. A++ service. Much appreciated

Lu
Review №57

The Best for all electronics & audio products

Ab
Review №58

Efficient processing of good quality orders 🙂

Al
Review №59

One of the best Online stores in the Middle East. The order arrived within 48 hours. If you are looking for any acoustics or sound equipment then this is the right place to go.

Nu
Review №60

Second purchase - again a super pleasant experience. Delivery within 24 hours of ordering! Excellent prices and slick website - cannot fault. Add more products and you are sure to see me more. Well done!

Fa
Review №61

Helpful customer service 👍🏻👍🏻

Pr
Review №62

Bought ifi dac and amp from here.. The only audiophile store in UAE.

Go
Review №63

Worst experience.. At all

Ba
Review №64

Great place for audio, headphones and accessories.

Le
Review №65

They helped me pick out the most perfect pair of headphones. I practically use them every day! Awesome space.

ba
Review №66

Was great experience with samma3a,

Fe
Review №67

Fast dekivery and original products

Wi
Review №68

Best electronics store in uae

Ra
Review №69

Awesome staff - great products! Super quick delivery.

Ab
Review №70

Quick response, knowledgeable and friendly !

So
Review №71

Zero Star 👎🏻 very bad for order in web-side

Mi
Review №72

Love the variety of gears available.If you are an Audiophile in UAE, look no further.

An
Review №73

Fast answers, very helpful and excellent customer service which is what is the most important thing for me.

Sa
Review №74

Nice place. Friendly staff.

Ne
Review №75

Great service, fast delivery to Europe, highly recommend 😁

Ac
Review №76

Good service, fast delivery.

Fa
Review №77

The team there know what they are sellingRecommended

Mo
Review №78

Great place for audio solutions

Sa
Review №79

Thank you for attending my queries.

Da
Review №80

Great website, nice products

An
Review №81

Great audio products, fast delivery.

Na
Review №82

Exciting addition to their amazing online presence!

La
Review №83

Nice office

Ma
Review №84

Various products 👍

Na
Review №85

Great shop

Li
Review №86

Amazing customer service

Ma
Review №87

Great service

تر
Review №88

👍🏻

Le
Review №89

The best electronics store in all Imerates! At the moment, I have made two orders online that came on time in excellent condition! The best price for the best quality! The customer service is top notch, the support service is the best! I recommend to everyone for shopping as the best electronic online shopping!

na
Review №90

A failing site by all standards .. I bought a Fiio FD5 headphone from them on 23-03-2021 and on the product page, the shipment will take place on 2021-03-25 ... Today 2021-03-27 The order is still in process and has not been shipped .. I tried to contact They received them in all available ways and I did not receive a responseCall + Twitter + Whatsapp + email No one responds in two days .. Advice that you want peace of mind keep away from themUpdate: Today 4-3 / 3/2021 AprilThe request was canceled on March 28-2021 and they were contacted to return the amount to my card, and today I received a response from them in the form of extortion (pending removal of the evaluation) ... A complaint will be filed with Dubai Police - Cybercrime and I will attach all the evidence that you will incriminate them in the law, the right is returned

An
Review №91

As the first experimentI bought them an earphone from SennheiserPrice: close to international pricesPayment and ordering was simple and usual, just like other sitesSupport: I didnt really need support, so I cannot evaluate technical supportQuick approval and shipping order: it was acceptable within about 24 hours I was provided with a tracking numberShipping options: Having DHL alone has the advantage of being the best and I advise those who buy pay taxes themselves the best of what they pay in advance because they will be less and less.DHL speed is what I need to talk about in less than 3 days, and my earphoneAny time later between more than one location and I find my item in a headset I will most likely consider dealing with them again

Ba
Review №92

Wonderful deal, excellent quality and reasonable price, may God bless you

Ko
Review №93

Do not buy a bad one from them. Hear it from the date of 3/23 and Ella now what they sent to him and with communication with them they ask him to remove his evaluation by Google Play very bad Do not deal with them

Am
Review №94

Samma3a has a great recommendation team, I order based on their advice, and I am so happy with the products.Great service, fast and helpful. Will for sure buy only from here again.I ordered it via earphone and actually the devices follow my advice. Via was very good for my requirements.I will always request from you and all thanks for the distinguished and prompt service.

Ab
Review №95

God willing, may God bless the Most Merciful, and God without courtesy that it is my first destination. If I get the product available to them, I buy it for a long time because I am sure that it is the best price they have. Very palatable 👌🏼

Ma
Review №96

I am a resident of the city of Riyadh .. One of the best stores that I asked for, the response is fast, their souls are good, the delivery is fast and the shipping options are available, and they have headphones that answer them but they are .. very sophisticated treatment .. and you can consult them also with the best suitable option for you, God willing, what will be Last deal with them 👍🏼✨

Ma
Review №97

I bought a device from them on the Internet and he received me on Saudi Arabia and there was a factory defect and I contacted them and immediately they retrieved it and they contacted the parent company and the problem was resolved and they sent it again and then completely.Thanks for the excellent service and high-end deal, especially thanks to the teacher Rasha for her interest and communication until the problem was resolved.

Fz
Review №98

Fast delivery, original product, speed, reply

عم
Review №99

Peace upon youI bought a professional headphone and mike from them, and the deal was very excellent and their prices were very reasonable and better than many other storesIt is true that the shipment was late for me, but the site did not fail to deal with the issue because the problem was from the shipping company and not from themI highly recommend the site.

Ho
Review №100

The order was tried online and the experience was excellent, delivery was fast via DHLThanks for the great service

Information
6 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.samma3a.com/
  • Phone:+971 55 385 2900

Categories
  • E-commerce service
  • Electronics store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:Closed
  • Thursday:10AM–4:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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