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ROTANA LAUNDRY
Dubai, United Arab Emirates
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ROTANA LAUNDRY

Comments
AB
Review №1

Does not existIt’s a fake location.Avoid at any costYou will lose your cloth

Ha
Review №2

Very unprofessional. First you ruined my shirt, took it back to fix it and now it has been more than a week since I am messaging on whatsapp to bring it back but there is no reply. Also called many times but no response. I even called the landline number but no response or call back.terrible service.I request you to please return my shirt and I will NEVER ever contact u guys again

Ms
Review №3

I have sent my laundry for pressing one week ago. They promised to bring it back next day. However, it didn’t happen. I was trying to contact them every day since that. They say me that OK - we will bring you, but they don’t, and they are lying that they have come, however they have not - otherwise they would give me a call. Today I again wrote them - they told me that they will bring my laundry, and let me to wait them for 1 hour - however no one came. The service has become really awful - I don’t know where are my clothes, maybe they have lost them. And it is really very upsetting that people don’t have any shame and don’t even apologize. Don’t use Rotana laundry.

Mo
Review №4

If you care about your clothes, dont use this company.Someone recommended them because they were cheap and my friends and I gave them lots of business.. Gave them a brand new (expensive) item with the tags still on, came back to me ruined and A DIFFERENT COLOUR!The only compensation I got was half the value of the item, in the form of free laundry service? Why would I want more items ruined? And I had to waste hours arguing with different people 😡The best part? I didnt even get the item back in the end. They failed to deliver it back to me on multiple occasions even though I gave them 4 or 5 chances to do so. I returned to the UK without it, and effectively paid them to ruin it and keep it.Save yourself the stress, use a decent company.

Ro
Review №5

Whatever you do, do NOT have alterations done here. They have ruined several pieces of clothing, including some of my wifes expensive dresses - WHO USES BLUE AND GREY THREAD TO REPAIR KHAKI TROUSERS??The dry cleaning and laundering is average and turnaround time is quick but they do use very strongly perfumed cleaners so not for those allergic.

Ro
Review №6

Called for my clothes two hours ago, and now no one is picking my call, I need my work clothes, you said you are sending your driver where is he???? I need my clothes if you bring then late at night or tomorrow I am paying half of the amount am supposed to pay, can someone piiiiiick my calls, they were supposed to be ironed, just ironing!!!!!! Since Friday you are ironing!!! And now you aint picking my calls!!!! Shame shame!.WORST SERVICES EVER!!!! YOU DONT EVEN KNIW WHEN YOU WILL DELIVER THR CLOTHES!!!!

Me
Review №7

Worst service ever. I gave them a carpet 3 weeks ago and I am still waiting for them to return it! I have been calling daily to ask them to return it (even dirty I just want the carpet back) and they have stopped responding. Only thing I can think of is they either destroyed it or lost it.

Ra
Review №8

Poor quality. The ruin my Ghutra and they didnt deliver the clothes to my hotel as they promise. Id recommend avoiding them

Ra
Review №9

Friendly and polite stuffThe smell was very nice the backing is also nice i can trust him as they found money in my clothes and the give me back honest guysBut some Times the delivery delayIn genral iam satisfie

Ma
Review №10

It was good trying with this laundry dry cleaning for suit was perfect but pls next time to put trauser guerd and packing folding only one piece for pack

Br
Review №11

DONT EVER USE THEM.... Whenever we call the driver for delays its 10 Mins 10 Mins.. 2 hours later its still 10 Mins... used them for a month. there are wayy better laundry services available in the area. They are run by a Bunch of people who does not value the Customers time.. If you cant deliver in 24 hours why promise 24 hours????

Be
Review №12

Worst evet lost and later delivered at midnight. Next time gave nack dirty

TH
Review №13

Very Good Quality , smell is very nice , also the clothes packing is very luxury

Ka
Review №14

Very Nice and polite Delivery TeamThanks a lot

Pr
Review №15

Wold Never Use them in my Life... Worst service when it comes to delivering on time

Jo
Review №16

Very Professional in Carpets Cleaning , Thank You Guys

Tr
Review №17

We had a bit of misunderstanding with the guys working in this laundry, but the owner called us the next day and sort it out immediately. We really appreciated his prompt action and responsiveness

Ha
Review №18

The dry clean service is nice carpets cleaning was nice also

Cl
Review №19

Good service nice stuff all the best guys

As
Review №20

Good jop friendly stuff

Ja
Review №21

Very good service, the quickest Ive used in Dubai. I use it on weekly basis

No
Review №22

Professional team and affordable prices

Mo
Review №23

One of the worst laundry i dealt with in Dubai, they are not reliable , and the dont respect the time of their customers

Ha
Review №24

Everything is great but folding need to be slightly improved

Mo
Review №25

Prices Very good

Cl
Review №26

Good laundry and friendly stuff

Ro
Review №27

Quick and friendly staff

A
Review №28

Good prices and good quality 👍👍

fa
Review №29

Not delivered on time

Ah
Review №30

It is good laundry

Mo
Review №31

Good prices

RO
Review №32

Good service

Ma
Review №33

Very Friendly and professional

ha
Review №34

Very well

Al
Review №35

Thanks for the nice service, the carpet and curtain cleaning is really good, and the service is excellent

ان
Review №36

This is the first deal with you, but it s quite satisfied with the excellent delivery service

مص
Review №37

Good quality credibility. Thank you. I will use your service when I visit Dubai again. Thank you guys

رو
Review №38

2ntm place is very beautiful certified high quality thank you

Sa
Review №39

Thank you to the owner of the Landry who personally solved the problem.

Information
29 Photos
39 Comments
3.7 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 242 8577

Categories
  • Dry cleaner
  • Carpet cleaning service
  • Laundry service
  • Laundry
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–11PM
  • Thursday:11AM–11PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–11PM
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