user
Mother Touch Laundry
Dubai, United Arab Emirates
Appearance

Comments
ra
Review №1

I have been a customer since last one year. Their service is very good and friendly. I never had any bad experience with them. I highly recommend this laundry to others. Good luck.

Ha
Review №2

The best part about this laundry is the amazing customer service. Add that to its cheap rates, polite staff, and of course good quality work - youve found yourself a laundry thats a keeper. Definitely recommend this and plan on using their service always! Kudos!

Gh
Review №3

Its one of my best experience to have your professional laundry service to your staff is really cooperative and humble and try to always find for you way with their skills

Fe
Review №4

Our washing machine broke and needed a laundry company to do the laundry for us so we tried giving the laundry to this awful company.They do not list the clothes you provide them with and when theyll return youll have some missing shirts and jackets. This is what happened to us. I bought a NEW Adidas jacket and sent it to be washed along with our other clothes. When they returned the laundry my jacket and one shirt was missing. I never got the chance to wear the jacket even once and theyre telling me they could do nothing about this because they are saying they washed our clothes altogether.This is VERY UNPROFESSIONAL and UNACCEPTABLE!

Ha
Review №5

The cashier is never there. You have to go back twice or more to get your receipt or your change.If you like wasting your time this is the perfect place for you 👌🏼

Na
Review №6

I availed their wash and fold service last 12 January 2021. Everything is smooth until I received my laudry which they have delivered in my sisters place. It was packed in one plastic and all the clothes are inside. Upon collecting the same and opened the plastic I noticed that my husbands recently puchased addidas jacket was missing. I called the laundry shop and they insisted that they have washed the clothes in one shot. They are instead insisting that jacket is in my house and looks like i am just making up some stories. I strongly suggest not to use their service as these people are unprofessional and cant take the accountability. What a waste!

fe
Review №7

Will never go back to this laundry shop. Very unprofessional service portrayed by staff.Go somewhere else if you do not want to lose any of your clothes. Especially the expensive ones.

Sa
Review №8

Excellent Service! I regularly travel to Dubai for Work and stay in hotels near by. I have used other Laundry options in the area but have to admit these guys are the best in lot.Affordable prices, friendly staff, great quality and best part is they are always on time. I hope they will keep up the good work. :)

Mu
Review №9

My friend suggested me this laundry because he has been using their services for long time .I came here and found the reception and rest of the crew very professional.They gave cheap rate plus they were on time and my dres always remain like new one .Even my office mates admire that though m lazy but my uniform is always pressed in a professional wayThanks mother touch laundry ..

TJ
Review №10

We have now used their service several times during our stay in Dubai.Clean, quick and professional service!Highly recommended for tourists.

La
Review №11

Very unprofessional. We reported that something is missing when they returned our clothes but they just wont do something about it. Hoping this would not happen to others!

Ti
Review №12

The best dryclining so far, with good prices😍❤️

sh
Review №13

Card payment not accepted here

Sh
Review №14

Mother touch laundry provides excellent service. Timeliness and cleanliness are 2 things which makes it outstanding. Being a regular customer, appreciate the hassle free and quick service. Keep up the good work.

Fe
Review №15

DO NOT EVER USE THEIR SERVICE! You will lose some of your clothes and they will not do anything about it. You just need to accept that your clothes are gone.

Ma
Review №16

I generally dont do reviews online but thought of sharing my great experience with everyone to help this small upcoming business.Have been using their services for more than a year. These guys definitely offer great price and professional pick-up delivery services.Be it a regular dress or my expensive office clothing, they handle all the clothes with utmost care and I have never ever faced any problemswith them in the last 1 year.

Al
Review №17

I love these guys. Been their customer for ~6 months now and its always a great experience. Super easy pick-up/drop-off.I use them for laundry and dry cleaning. Highly recommended for both.

ka
Review №18

Really good service and value for money. Clothes neatly folded. Prompt, efficient and cheap. Best price that I found online so far.

Nu
Review №19

High quality srvices for delicates and normal clothes

Br
Review №20

Great Service, friendly staff, always deliver and pick up on time, I highly recommend Mother Touch Laundry. Excellent pressing of all laundry, laundry service second to none.

Ra
Review №21

Have been using their services regularly for the past 1 month and am really impressed with their service. Rates, quality of ironing and washing is top notch. The best part about the shop is that they are open all 7 days and do free pick up and delivery. Once my husband needed a white shirt ironed urgently at night for a business meeting early morning..these guys were really helpful

An
Review №22

Great service!And amazing value for money.

Om
Review №23

Prompt, clean and accommodating - Thats all i expect from my laundry service and Mother Touch has been ticking all the right boxes for as long as I have been using their services. The best part is they customize/ adjust as per my convenience/ requirement and have not disappointed me so far.

Di
Review №24

They provide amazing service. The staff is very polite, professional and efficient. Keep up with the good work!

Fe
Review №25

They just a call away and they collect your laundry in a jiffy and delivering they on time. Good job guys

Ma
Review №26

I was using their services for pressing only. Today their guy came for pickup of the laundry and I gave my dress in a hanger as it was an expensive dress. I dont know what happened during the delivery and the dress reaching the store. The store guy sent me a pic with a damage on the dress. I called them immediately as I showed the dress to pickup guy and it was fine. While Im talking to the manager he starts shouting at me and refuse to accept. I kept telling him that ill call the police if he continue to misbehave. he told me go ahead call whoever you want and I do not care! and telling me that Ive never gotten a service before and acting such way and blaming us. this is by far the worst experience Ive ever had. I Always get dry-cleaning services from reputed companies. I thought ill give them a chance. but never again!

Be
Review №27

During my stay in Dubai, I used their service.I was really impressed with quick turnaround and amazing service.Totally value for money. Thank you guys.

Ha
Review №28

Put customer experience at your core! For three times I was promised to get my clothes ready on a *specific* time and yet were late.Your call agent barely can communicate effectively, so why employ him for that task? He even claimed to be the manger.Stop cutting corners as it will just hurt your business.

Ah
Review №29

I found Thier services, economical and trust worthy.They deliver at door step,and can respond all request on whatsapp or call.Definately excellent services on competitive prices

Vi
Review №30

Really horrible!!! Had to return something for a second time to get it cleaned properly; and got it back even more dirty and had a foul smell! Not sure how is that even possible, never ever going to use again and not recommended!

Mu
Review №31

Verry good service on time pickup delivery I am very happy thanks gayes

Li
Review №32

I wish I can complain to higher authorities about incompetent people who open business without any knowledge in communication and customer service and laundry business.1. They call during a Friday pretending that you used their services before2. They say your laundry will be ready the day after and then the second day at 9:00PM at night they inform you the suits are not ready although the same day they confirm the driver will bring them in the evening.3. They lied by saying the driver delivered them, then that the suits are not ready. Get your story right before answering a client!Last time I am using their poor services!

Ri
Review №33

Reliable laundry, great service and fast delivery.Been using other laundries in Dubai but after so many spoiled shirts and suits I decided to try MTL: best decision of my life!

bi
Review №34

I had very good experience with Mother Touch Laundry . Timely service is provided and very polite !!Definitely would suggest for Al barsha peeps .

Fl
Review №35

Worst experience ever.I gave them 8 premium shirts for cleaning pointing out that they should be extremely careful. I got 6 of them back all over with black burnt stains. They claimed that the iron was to hot and that they will take it back for cleaning and it will be fine. I was very skeptical but wanted to give them a chanceAgain I got the shirts back with black stains and additionally they scrubbed of the color damaging the shirts even further.Pointing out that this is totally unacceptable they wanted to wash them again and I declined this to not make it worse.They offered a refund but the guy delivering the shirts said that he has to pay it from his own pocket and that he is only earning 50Dhs a day.Trying to find a social solution I approached the owner directly but the only offer was to again wash my shirts.Be aware of this Laundry service - not only does the management not seem to care about their quality, the personell has to compensate the lack of proper quality from their own pocket.

Mo
Review №36

The best service in all dubai!!! thanx for MR IJAZ

Ma
Review №37

I am glad to say Best laundry in the Area

jo
Review №38

The guys are really friendly and very reliable! Prices are also very fair. I would definitely recommend to anyone

Ma
Review №39

Great service and friendly staff. Couldnt ask for a better place.

Ma
Review №40

Amazing service

Lo
Review №41

Amazing and quick work!There work is super fast and they arrive at perfect timing and they do impressive work in washing and pressing.Keep up the good work

sy
Review №42

Good service

To
Review №43

Impressive WorkThere work is pretty fast.They deliver on time.I love that!

Ni
Review №44

I like the Pressing, good work...

Da
Review №45

I was very satisfied with the service and quality. Superb....

Sh
Review №46

Very poor service and pathetic customer service; never ever going back to them again!!

Pa
Review №47

Very good service and clean outcome

PI
Review №48

Best quality washing and pressing I have ever seen.😊

ab
Review №49

Good service

Ma
Review №50

False advertisement. There is no 1st timer discount. Limited to shirts and trousers only

ko
Review №51

Perfect

Ml
Review №52

Cash only

Ab
Review №53

One of the best laundries in Dubai is very fast and excellent serviceNice 👍

Information
7 Photos
53 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.mothertouchlaundry.com/
  • Phone:+971 4 347 9290

Categories
  • Dry cleaner
  • Laundry service
Working hours
  • Monday:8:30AM–11PM
  • Tuesday:8:30AM–11PM
  • Wednesday:8:30AM–11PM
  • Thursday:8:30AM–11PM
  • Friday:8:30AM–11PM
  • Saturday:8:30AM–11PM
  • Sunday:8:30AM–11PM
Similar organizations