This is a regional office, basically just a back office with operations support and NOT a retail store.
I bought a top end Weber Grill from ACE. A few years later I needed to buy some spare parts for it. ACE put me in touch with Weber direct (Jebel Ali) who were totally unresponsive. Now I have a AED 16,000 grill that doesnt work. Be aware. [Update Jan 2021: Weber UAE refused to supply the required spares and instead told me to approach a third party supplier, which I did with some success. My question: why does Weber UAE even have a presence in Dubai if they or their agents are unwilling to render any assistance to their customers? Caveat Emptor. In my honest opinion, they are only interested in selling new products..after sales service is limited to an extent it doesnt actually exist].
Everything under one roof! The sales are amazing. Great value for money thats all. Went to buy car accessories. The staff was inattentive. They sold a product without the fittings without informing. We went back they were clueless. Asked to come back next week coz apparently their fittings were missing ? What a lame excuse.
Great shopping experience for tools and outdoor sitting and accessories.
Good for top class home maintenance things / tools
One of the few DIY stores in Dubai with good selection.
I bought a hammock from ACE the price on the shelf was approximately 244 when the cashier scanned the items it was 344. I found that and told her that the price is 244 she sent the helper to check the price and it really was 244. This happened to my husband too. Can ACE check why this happened!!!!
Thieves; DO NOT ORDER ONLINE; i have yet to receive my furniture or refund. Watch out.
Somewhat overpriced but you can find almost all power tools & their accessories
Its not only hardware, they have household thing, garden thing, pet thing and coffee shop💕
Good
Dont think more
Poor facilities
Very nice