Poor management. They will stick to their rules and customer satisfaction is ignored. I spoke to the concerned staff about how I would like to take my services. Bloody paying so much, I would expect relaxation and satisfied. Instead the receptionist was very adamant and rigid. She didnt alter the way I wanted.I would not go there again for atleast moroccan bath.

Priyanka is one of their best employeeOverall approachable staff.Good service

Bad service.. i wouldnt revisit👎. The lady is desrespectful to her employees. Also isnt ready to recorrect mistakes. She gave my daughter a bad haircut. And when i called her that i would come back after two days, she refused, saying then we cant help you. You have to come now. Her hair will grow big in two days.. what? Really?

Bestttt place for Mani Pedi..Good Service for such modest rates!!!

WORST AND HORRIBLE EXPERIENCE at AL MANKHOOL Branch, went there TODAY for the usual package of root apply hair color( client own provided)/ hair spa/ haircut. I have been their clients for years in Al Fahidi branch with the usual package no issues so i assumed trying to another branch will have the same treatment. But they dont have any REMORSE about money. They have charged me full hair color her name is JACKIE the receptionist and blaming the hairdresser her name is JOY of what she did full color instead of root apply. And the end part I AM THE ONE PAYING THE PRICE. After all the complains and long talk nothing happen. AND THE WORST PART the other client in front of me complaining the same issue they have re-adjusted the charge. BUT NOT FOR ME. FOR SURE I AM NOT THE ONLY ONE BEING HUSTLED. TO ALL THE STAFF LISTEN TO THE CLIENTS NEEDS AND REQUEST. NOT JUST LISTEN WHAT YOU WANT TO HEAR AND DO WHAT YOU WANT, THEN IF PROBLEM COMES UP ALL OF YOU PLAY INNOCENT.And about your below comment a month ago. DID YOU REALLY READ AND UNDERSTAND MY COMPLAINT BEFORE YOU REPLIED? I guess not. And I am not surprised AGAIN...ANOTHER CASE OF SELECTIVE HEARING AND COMPREHEND. Your hairdresser knows exactly as well for years what I wanted is only root applied hair color as your usual package offer from all of your other branches in Dubai that unfortunately closed. I DID NOT ASKED TO COLOR MY HAIR IN FULL in the first place. It was your mistake not mine...but im the one who paid the price in FULL AMOUNT. I am not your first timer customer. And for your information, instead of apologizing and accept the fact that your staff or even your management did not implement a good/ fair customer service to accept your mistakes. Even you talk to all your staff they will not admit it or even you as well. ACCEPT YOUR MISTAKES AND CRITICISM. AND DO IMPROVE YOUR FAIR SERVICE TO ALL YOUR CUSTOMERS, NOT SELECTED AND HOPEFULLY MAKE YOUR FUTURE CUSTOMER HAPPY.

Good service, nice atmosphere

Worst parlour... never ever recommend anyone to visit here or to their karama branch

Good service..good hygiene maintained ..all precautions taken..you can go stress free even in these times

Very rude reception staff!!!! if you want to make an appointment prior to visit they will make sure not to give you appointment by telling end number of stupid excuses basically the reception staff doesnt want to entertain the potential clients they just want to get rid of them. the best thing you can do not to deal with them at all... POOR management

Only average. Treading is done very amazingly. But clean up facial is not at all good. They will not remove white heads and black heads and charge for clean up facial.Pedicure and manicure is good.

Nice staff,good service level

I booked an appointment through the Vaasara app and reached well in time . Even before I can enter the staff waves at me to go away saying they are too busy . I showed the appointment confirmation but they refused to accept . I asked for manager . They said manager is not available and refused to give her details and trade license is not displayed in premise and they are refusing to give the details to me to make complaint at DED . Waste of time . Do not visit the place

The only parlour I go to is Red Nail Salon & Spa .. Their service is real quick. Recently I got the hair cut done and it was just the way I wanted, also I was appreciated by my friends, it was really nice.

I will never recommend to go there specially for makeup

I wanted to do a haircut and was really confused to choose salon. I read reviews for many of the salons but was confused of course. I ended up doing with Red nail salon - Atrium Center (Staff Sunita) and am very satisfied. I really liked the haircut she did without chopping too short and giving a gorgeous look to me :P Also I would recommend Priyanka and Sophia for eyebrows or other services too. putting this comment hoping it would be helpful for someone. cheers!!

Very good beauty salon. Very much suggested for a beauty services. The price is bit high but worth for quality of service they provide. Also they have offers keep going on mostly so taking total package turns out a better deal.

It has been 2 years i am visiting this place and its amazing.. Sofia is a star and does an amazing jobfor waxing and Leoni is the best manicurist.. Much recommended ❤

Recently purchased a facial voucher from Groupon. The voucher only mentioned facial treatment without specifying the duration and the product of the facial. Upon calling the salon and clarifying the duration, they clearly mentioned that the facial is for one hour. However after reaching the salon, they said it is only for 35 mins. The manager was not able to help at all and kept saying no madam it is only 35 mins even after mentioning multiple times that it was clarified before visiting the salon. Very disappointed with the service provided and the way the situation was handled by the manager at the salon.

Amazing services!! Tara did superb manicure pedicure... keep up the services and professionalism!!

Polite staff, services are done professionally. Customer service is good only the thing is they don’t provide proper guidance for the packages and the rates are bit high rest everything is good.

The worst nail extention that I have ever had.Apart from unprofessional technition, the owner doesnt know how to behave to client and doesnt know about customer rights. instead of saying sorry, she started arguing with me.such a waste of time and money. I don’t recommend this salon to anybody at all.

Worth the priceGood serviceNeed to give more information about the services/packages available

I went for my waxing there and wouldnt really reccommend it. She actually pulled the hair from my hands the wrong way leaving black marks.The manicure and pedicure however were good.Plus when they quote to you the price they dont tell VAT will be applicable. Thus you are actually paying more.The place is reasonable clean but even though they write their timing at 10 some of the girls dont come in till 11

Pathetic salon!! They have only invested more on the outlook rather than putting more effort on quality of products and services. My wife went there and since then she has suffered immense pain due to the unprofessional mani and pedi job, and the lowest quality shampoo caused her lumps on her hair skin for which we are still seeking medical help. I would never suggest this salon.

If your looking for Moroccan bath with massage..this place I can recommend...its best for this two services..and affordable too

DO NOT GO THERE. They say one price and charge you another. Incompetent and disrespectful staff. Only money making schemes and no customer service.

Very nice Experience with the staff and excellent services. Highly recommended

Very very bad ... they have unprofessional beautician and call them as experienced and he beautician attitude also bad not open to take feedback... very negative

Very reasonable, good service, clean and hygienic and friendly staff! Whats there not to like..! Keep it up

Very good salon would recommend everyone. Amazing staff specially Maria , Sweta she awesome in her work very professional. And the owner Ms Kiran very professional and amazingly managed salon.

Worst customer service. N no remorse for wasting your time and money.Pathetic service

They are just looking for money,They think the costumers are stupid!!! And the customer seems ATM for them!I have done eyebrows tinting, I asked to make them light brown, but after finishing, the color not even 1% different from my own eyebrows! It was completely dark brown! And they took 60 dirhams for it!!! And when I complained about it they start jibber jabbering and bringing lame excuses!!!!Also I have done waxing there, and not satisfied at all!

It was my first time there getting a blow dry, and it was done in a very bad way. Generally before a blow dry they ought to spray something for heat protection which they dint have. And the lady who did my hair was endlessly pulling my hair and was very harsh over all.Do not recommend it for blow drys

My colleague took me to Bur Dubai branch.Not recommended at all. Many decent salons are available in this price. Pedicure area was dirty. They even dont know how to blow dry.

I regularly visit your salon, but in my last visit your staff didnt knew how to do waxing, now I got black patches and burns on skin, specially underarms!!!You should be giving professal staff for such services, very disappointing.

Good salon... good service too

The red nail salon staff in Bur Dubai Khalid bin Al Walid road are very rude to the client, instead of doing the waxing they said to go to another salon because of a very small reason. And after being so expensive it is not that hygenic as they use the same wax for many people.

Service is very nice

I don’t want to give even a single star, I went to their al Fahidi branch as that was the closest one to me I initially asked her for the package for 160Aed and changed my decision immediately after I did my wax for the hands the lady there literally ripped my skin off it burned me initially and now u can also see the marks it has left I would not recommend this to anyoneHorrible experience this was on Thursday 15th Nov I can even post the picture of my hand

I loved everything about the place and services

Average service with average pricing. Only recommended service is massage or morrocan bath. Dont try head massage or bail services...as hygeine​ is really poor. Manager/owner is arrogant and stubborn. Doesnt care about customers. Make sure to confirm charges before you do even smallest change in service...as they charge redicilous prices sometimes.

The saloon is very clean.. the staffs are good as well.. and the charges are reasonable as well.

Nice services at a price. Think they could look into it and make it more booming with prices reduced as they are in the heart of the city

Took my wife there for her treatment and stuff. She was super happy.

Great offers. Good service. Affordable Packages.

One of the many in Dubai. Good luck to you Red Nail.

Its very annoying and dissappointing client handling unprofessional as i came to make and appointment for acyliric nail extension the receptionist already confirm my booking and suddenly she give me a callTo cancel my appointment for unreasonable excuses...i guess you need more knowledge of being a customer service...

Good staff , professional attitude

Hygenic & good services

Manager is unfriendly and doesn’t know how to treat customer and staff with respect.

Did waxing from atrium branch i had very worst experience they burnt my underarm.

Nice ambience and friendly staff ;-)

Not so good in terms of professional experience.

Not remember sorry

Hygienic, clean and good staff

Very unprofessional treatment.

Good

Nice plavr

Good fr ladies

Quality for the time and money

Not been

Good service

First floor

Good packages

👍👍

Note: do not work d2..follow for your own good..you will pay your visa and insurance.the bad manners and especially you will not be given a copy of your visa and if you leave you will pay him .. kpag lumaban kayo sa kanya kksuhan nya kayo kahit hindi nyo sya tinakbuhan kaya wag na wag kayong magtitiwala..palala sa mga kabalahi, wag kayo mag trabaho d2.

There is no, no brown, no rules.