I used this company to move abroad by recommendation of a friend. Unfortunately, they are not as professional as they claim to be. There were several issues throughout the process. Several items were left behind after the packaging was finished and the packers had to be called back. They claim their packers are fully trained but on arrival to our new destination, many items were messed up such as items belonging to the bedroom were found in the box of kitchen items. Another finding was a heavy cast iron pan was placed on top of china bowls which was obviously smashed and a sewing machine had been placed over a ceramic Christmas decoration. The packers were instructed to leave certain items out of the boxes, however those items were found in the boxes and we had to ask them to re-open the boxes and find them. To add on, family medication had been mixed up with my son’s books and toys. As you can imagine, during a big shipment with 143 boxes not everything can be insured. A total of 15 items were found completely broken. Since we only insured the valuable and fragile items, when simple things such as a salad bowl were broken, the company would not give us any compensation for it. We understand these things were not insured, but we did not expect a huge volume of items to break which is why the simple things were not insured.

I selected to use their service due to a recommendation, it was a total disaster using this service after all. Due to emergency notice from the flat it was a request for storage here in Abu Dhabi and tentative redelivery to Dubai. This was last August 25,2021. The volume wasn’t not that much since I’m staying in a studio with limited items only. I paid what was asked of me more than a premium service for a studio apartment rate since I need to vacate the place ASAP. They sent me with 2 guys only and I have to go back to them asking one extra. Since , things didn’t went well in Dubai, I decided to stay in Abu Dhabi instead, however, to my surprise my stuff are in Dubai, which was not notified to me, but I didn’t give it a big deal. Sept 7, I informed the team that change in redelivery might be required. Sept 16 redelivery to Al Reem Island in Abu Dhabi. Kristine who spoke to my Gf was unprofessional, when asked what is the SOP for a studio move, how many staff should be sent? Instead of her explaining, she is becoming authoritative like she is the one paying for the service, KRISTINE of ISS Relocation is so unprofessional and sarcastic to the fullest! She is not paying for the service and it is my right to get what I paid for!2 staff sent were atleast helpful.My concern now; I unpacked my 2 standard boxes containing my shoes and slippers. All were deform, not to mention these are my hard earned shoes and slippers!Headboard for my bed were dented!Handle for my wardrobe were scratched!My suits in hanger boxes were all messed up!Scratched in my door fridge!Initial guys who did the service just dumped them inside the boxes.Nonetheless , I even give them my perishable item etc. it’s like a grocery for them and this is how the service I take.Never use this company!

Very Professional service. Perfect service from a perfect team. Everything was well handled and would definitely recommend to anyone for easy, hassle free shifting assistance.

Very professional moving people. smooth way to book a survey and on time. moved from Dubai to Sharjah. everything was moved safely without any damages. 10/10 would recommend.

Instant name which comes to my mind is ISS Relocation. There number is 1st to call whenever it comes to shifting or Relocation services.Do call them if you want to shift your office, shift home or any other.Best Relocation, shipping, shifting and movers services in Dubai.

Helped me in relocation, very happy with their service. Highly recommend.

Wonderful service from the team; Would definitely recommend their service to my friends and business associates.

Helped me with all my relocations services definitely the best in Dubai.

We relocated from Sharjah to Paris in July of 2021. I met with and received quotes from several recommended companies across Dubai but the moment I met Anish I knew I wanted to work with him. He made things simple to understand and gave me confidence immediately that he was really listening to all my concerns. He was a great communicator from the start and despite being responsible for much larger projects than ours, he gave me the feeling that even my small shipment of boxes and a bike were as important as anything else he was handling. This to me was priceless. Even before we received the quote I has decided even if it wasnt the cheapest ISS was who I wanted to work with.All the customs documents etc were clear and there was help with completing anything we werent sure about. If we werent sure Anish followed up with a phone call. The quote was the most competitive and he gave options the other companies didnt mention - there was always full transparency. Once packing day arrived the crew were at the house on time and did a brilliant job. Everything was packed carefully and efficiently and we were super impressed with how carefully logged everything was. Our items went to Dubai to the climate controlled storage awaiting our departure for France. My only very small criticism was that after the shipment was packed and taken to storage it took a little longer than I hoped to receive the final bill. Communication could have been a little better from the office but Anish was always prompt and soon we were receiving the confirmation that our shipment was in France. It passed customs with no issues whatsoever and a tiny tax bill of only 35AED as everything was in order thanks to Anishs help. Only 1 item was broken on receipt - just a small cup - but considering everything we were impressed that things has stayed safe and sound.I would recommend ISS without hesitation.

Professional moving services, they helped me to relocate easily

Amazing Service they help me move my things back to west africa, very reliable and hard working. Thank You ISS Team for all the efforts

Excellent service providers. Will definitely recommend them to my colleagues and friends.

Got in touch with the company after a friend referred me. They are professionals without doubt.

Beware this company and its fraudulent practices , They DO NOT HONOUR the signed contracts and always find a way to add extra expenses out of contract and last minute ad hoc changes to their agreed price! The sales guy Anish promises one set of conditions and fulfills none of them.. utter sham and a fraudulent enterprise!! They promise the world and deliver exactly the opposite with added fees , last minute change due to unforeseen circumstances and my delivery hasn’t even reached after 45 days with excuses as responses..!! Horrible sales team and a utterly horrible company!! Stay away !!

Dont use. very bad. say one price and then increase when they have your items. avoid, go with professional companies, dont try to save and make big mistake and spend more at the end. reading reviews in Facebook, this seems to be the case all the time, dont trust this company.

For God sake , no one uses this company . My experience with them is lies, pain and frustration . I had signed a contract with them for door to door delivery of my furniture from Abu Dhabi to Dublin for 19000 dhs back is aug 2020. Items were picked up on first of sep of 2020 and still until today ( 24 / 03/ 2021) have not reached my family in Dublin yet !!!!! . I ended up paying up till now over 11,000 euros ( double agreed amount)and shockingly still not received the shipment . Only after 25 days of items reaching irish customs they contacted me to pay 2000 Euros for customs so they can deliver next day . I paid online within Minutes and waiting to receive the items . Then it took them other 9 days to respond to my reminders about my shipment . Then again asked me to pay 2200 euros for demurrage charges . Even though I had no fault what so ever in these charges , I had paid regretfully just to receive my shipment as they again promised . They disappeared for over two weeks asking me to pay 10,000 for their Abu Dhabi office for the balance of fees in cash even though they have both of my checks with them . But they were worried that I might deduct from them against these demurrage charges that they made me pay even though it was a result of their lack of follow up of their work .I asked them to put that en an email that once again this payment Is made , my account will be cleared and they will deliver the next day . I did this 10,000 payment right the next day after receiving their email confirmation ( on the 7 th of Jan 2021). Since then they did not deliver and stopped responding to my email reminders . I had no option but to take them to Dubai courts hoping to receive My furniture soon and be compensated for this frustration and anger . I hope to see them shut down soon to save others from being victims of such a lousy company and arrogant management.

I recently made the move from Dubai to Cyprus, from making an initial inquiry to several companies in Dubai, ISS where very quick at responding and a Mr Anish visited my villa and explained everything in detail, there was so much I was not aware of. Prior to the move date he did a detailed calculation, which in the end was very accurate. On the 2 days of packing the team worked so hard, they were clean, smart people, knowledgeable and efficient.....My container was loaded exactly on time and it was loaded with care, everything being very well packed..... Due to Covid my plans in Cyprus changed many times, throughout Anish and a lady called Ruby helped me reschedule and kept me informed of my containers location. My goods are now here, I cannot thank ISS and these 2 people enough for all their help. For anyone reading this who is moving, I can tell you that picking the right company will save you a great deal of heart ache, be very wary in Dubai of people who say they move your kit, but are in reality only agents, unlike ISS who where my point of contact for the entire shipment, even here in Cyprus...Other companies will deny all knowledge once your container has left... Trust me you only want to be dealing with one company......ISS THANKYOU

Please do not use this company!They packed my household goods on 31st Oct.Paid for this service on the same day via Bank transfer. Never received my receipt instead they sent me an invoice ( which was incorrect). This was after numerous emails from myself and finally a phone call. They could not give me a accurate time when the ship was about to commence and i am still waiting for the goods to arrive into the UK. The communication is ridiculous, someone always passing it to someone else. I wish i went with another company. My goods are apparently in India... waiting to go onto another ship which is not bound for the uk until end March!!! Totally unacceptable..

DO NOT HIRE THEM EVER. THEY STOLE FROM OUR BOXES. THEY STOLE OUR XBOX AND EVEN MAKEUP. DO NOT MAKE THE MISTAKE WE DID.

With great disappointment and anger, I would like to share the following.I was relocating from Ruwais (UAE) to Karachi (Pakistan) and used ISS Relocation for door to door service.Although all 151 packages were delivered at destination however when opened, I have found out that many of my personal effects are missing from the packages. The list is not complete, as presently, I am going through the stuff however just for your information that I was unable to locate the following stuff:1. Nintendo switch ( new)2. Artificial jewelry ( used and new)3. Ladies hand bag 4 (2 new and 2 used)4. Cosmetic (new and used)I am not sure how much stuff is missing as I am still accounting. I will definitely update once all packages are opened and checked.I did inform your representative in Karachi about this loss. UTM, response was that their person was available during inspection and nothing was stolen. I cannot verify that as I was not present during the custom examination. In addition, I cant be sure as to what happened to the stuff during 3 week storage in your warehouse in Abu Dhabi.Obaid Mustafa

Very Reliable, Best logistic service provided by ISS Relocations.

They lost my bike. Plus took.....4 months to have my items!!The agent...Mr Balraj..avoid him

During the shifting of my office I was looking for packing and moving service, one of my friend suggested me the name of iss-relocations. I must tell you their service is awesome. It was hassle free relocation of my office. Thank you Iss relocations. Keep it up your good work and service. I will surely recommend this company to everyone

Awesome Service !! and recommend it all the time.

Using ISS Relocations services from last many years. Best logistic service provider

Excellent Service