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AlFares Cargo Service & Clearance
Dubai, United Arab Emirates
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SF
Review №1

Amazing The Team leader Ms HAJER was a great person I never seen a great leader And after my review and I seen:1- productive lady2-very professional3-, respect,4- always follow up even out of her work time.5- solving the issue for what customers usually facing.6- very kind .7- literate8- ethics9- accurate on time.10- fast acting leader .11- make the customer always satisfied.I really recommend every one to deal with her I’m sure every customer will be such happy not even me.With my best regards

Ti
Review №2

Excellent service and vehicles. Quick responses, quick pickup, knowledgeable staff, and super fast delivery / turn around. The Vehicle used to transport the Bikes was amazing. Great Price too. Highly Recommend. Thanks you so Much Al Fares Team We will be dealing with you again.

Ra
Review №3

I have dealt with Al-Fares Cargo twice, first time to ship a 20 foot container from Dubai (Jebel Ali Port) to Egypt (Portsaid port) that contained spare parts for a friend and the service was very very good. Second time was to ship 2 used heavy equipment from Dubai (Jebel Ali Port) to Egypt (Alexandria Port) and the service was very good, and can’t deny that Mr. Harshad gave me a lot of support with the Sea Freight company as we have faced few issues with them during the custom clearance in Alex.

Be
Review №4

I called on Al Fares Cargo & Clearance services to send shipments door to door both to the USA and Spain. Hajer was very quick in replying with reasonably priced quotes. She organized the pickup service the same day and my shipments were on their way with online tracking. I was delivered in Barcelona the next day and in Los Angeles in 2 days. Needless to say I was impressed with the very efficient and professional service and the delivery time was incredible. Thank you Hajer for managing all this and I will definitely rely Al Fares again in the future.A very satisfied customer !

ob
Review №5

Every thing was perfect , thxx hajar

Ca
Review №6

I have had nothing but good experience with Alfares Cargo Service & Clearance. My company has brought many shipments from Europe into Dubai and Imran, from AlFares, has made it a smooth and enjoyable process with no issues. Highly recommend.

Na
Review №7

Professional, the service is perfect thank you harshdakuma

Ma
Review №8

Excellent service, fast, reliable and professional staff.....1 day delivery of car to Dammam, thank you so much to Mr. Mohd Zakaria.

W
Review №9

Company representative is professional and fast response. I received my stuff in good condition and on time.

Sa
Review №10

I shipped my car from Dubai to Lisbon, Portugal using Al Fares Cargo with the very professional, attentive and caring Mr. Imran.Due to the pandemic I had to leave the country in a short timeframe and since selling my car wasnt an option I started my research to hire a company to ship my car.I found several companies, doing the same service as Al Fares Cargo - shipping the car inside of a container by vessel - however the customer service wasnt responsive and their prices were very high.Ive tried to find the best company, that would provide me, safety and security. Trusting someone to ship my car in the best conditions possible, at a reasonable price.I had a lot of concerns in the methods of placing the car inside of the container, and make it safe to avoid any scratches and damage throughout the long vessel journey.Money wasnt the issue, however I wasnt willing to pay a huge amount and I encountered prices similar of sending the car by plane, in other companies that provided services by vessel. I found it absurd, since the timeframe of sending a car by plane or vessel, is a huge difference, and therefore much more expensive by plane for obvious reasons.From all the companies I approached, none of them let me check their facilities prior hiring them.When I found Mr. Imran, not only he was very fast in replying, he also agreed immediately of me coming to the company facilities, where he explained me all the procedure, answered to all my questions, and guided me with all the steps I should follow (paperwork) before dropping my car.He also explained me how to bring my personal items inside of the car and how I should pack.I see myself as a car enthusiast so, for me, finding a company that I could rely my new car was extremely important.Having Mr. Imran giving me the option, to see the entire process, to drop the car myself into the Jebel Ali Port, and witnessing the entire procedure of placing the car inside of the container was very reassuring and I immediately felt I could rely on Mr. Imran services. Which was the best decision I could have done!Very competitive prices comparing to other companies, with much better customer service that didnt end once I paid Mr. Imran or when the car was shipped (on the expected date).The communication with Mr. Imran, was immaculate and, as you can see in the pictures, Ive attached, the car arrived in Lisbon, a little delayed due to pandemic reasons, but in a very good condition. No scratches, no damages.Mr. Imran, was present throughout the entire timeframe the car was on the way to Lisbon and he reassure me all times, even though he gave me a tracking number to track the vessel online, he also provided me extra information.A big and special thank you to Mr. Imran for the amazing work and the outstanding customer services. Im glad I trusted you. Keep up the good work Al Fares Cargo.If you need a company to ship your car outside of Dubai, and have peace of mind, then Mr. Imran and Al Fares Cargo Service & Clearance is your company.Sandra

Gh
Review №11

Hajer was so supportive & fast in processing my shipment & answering all my questions on timely manner

Em
Review №12

Top management specially Zakaria professional clear and efficient WELL DONE Guys.

Ro
Review №13

AlFares Cargo Service & Clearance are professional and exceptionally responsive! They genuinely care and follow up to make sure you are happy with there service even after delivering!! I used the team three times and on all three occasions my personal belongings were shipped via Dubai to Melbourne , Australia safely and within the time frame discussed and in a professional manner. Its nice to know that even after the delivery they follow up and make sure you are happy with the end result! - Further to this it was easy to stay in touch and get a quick response from the team to follow up and track how things were progressing. I would highly recommend the team :)

Ha
Review №14

I completed my studies in Australia and needed to ship personal belongings from Melbourne to Dubai. Ms Hajer was a tremendous help in arranging the shipping documents and collection and kept me informed throughout the process. I was very pleased with her responsiveness to my queries considering the time difference. Furthermore, the boxes and bags were delivered to my doorstep in Dubai and none of contents were lost or damaged. Overall, I was very satisfied with the service and would highly recommend Al Fares cargo services to others.

Kh
Review №15

Im shipping items to different destinations since 22 years now and this company AlFares is one of the best companies I dealt with. Fast response, excellent follow up and outstanding quality of services offered by their staff especially Hajer AlShouky. I highly recommend this company for everyone.

Ja
Review №16

Needed the service to return our vehicle from UAE to Oman as a result of border closure. Impressive. Process was explained fully through email and later via Whatsapp. Procedures were carried out as discussed. Was able to be in contact with the driver on a few occasions while the vehicle was in transit. Would be much more confident about using the service again.Only area for improvement might be to provide the owner with a means to track the vehicles transport on a live basis. We are asking for a personal vehicle of significant value to be moved here so being able to closely monitor its journey live would be most reassuring.

To
Review №17

Door to door delivery from the UAE to the UK in 3 days.It was a pleasure dealing with AlFares, Hajer and her team were very professional and responsive throughout the process. Great Service.

Mo
Review №18

Terrible service. I tried to use these guys to deliver to the uk. We arranged a date and time for pick up. They didnt turn up. When I tried calling the guy I spoke to (Ali) he didnt answer or reply to my messages. Wouldnt recommend

Sa
Review №19

I recently used AlFares shipping services and had a very positive experience. Mr. Muhammad Ai was the employee handling my request. He was professional, responsive, helpful and very friendly.I got my stuff shipped so fast and door to door service. I highly recommend the service and dealing with Mr. Muhammad Ali.

B
Review №20

Excellent shipping. Highly professional organization and staff. Special thanks to Hajer ElShoky for her kind assistance and attention to our request.Thank you again Hajer.

La
Review №21

The delivery was extremely quick and for a great price! Really impressed and I’ll definitely use them again.

ni
Review №22

Prompt service, Ive managed to get a box shipped from Germany to UAE and Im very happy with the service. Employee HAGER assisted me and she was very professional in her approach and services offered.Very friendly approach, great follow up and speedy delivery.Highly recommended

An
Review №23

Efficient handling from quote to delivery. Received goods shipped from Dubai to Singapore in less than 1 week. Thank Ms. El Shoky for the perfect service!

sh
Review №24

Fast and efficient. They managed to collect my belongings from another cargo based on what we agreed on and shipped it to ksa once the boarders opened during the pandemic. I have received all my stuff safely.

Fr
Review №25

Very customer friendly Freight Company. Very satisfied with several Cargo going by seafreight to Germany. All best.Habibi

Se
Review №26

I would like to thanks Al Fares Cargo and recommend Al fares for the help of car shipping. Very good service and friendly treatment. Special thanks to Mr Harshadkumar and Mr Mohammed Z.I am satisfied. And will return in the future for shipping..

Sa
Review №27

Excellent service, very professional and highly polite porters, did excellent packing in a timely fashion. Mr. Mohammad was responsible for coordiation of shipping and continued to be in touch after shipment to make sure everything is ok, he is very helpful and guru in his job. Well done

MI
Review №28

I called for enquiring the details of the cargo, the lady who pick the call just dont know how to behave. Not professional, and dont have manners too

Ha
Review №29

Thank you mohamed for your respond to my inquiry, my client has received the goods in a good conditionThe full process was smooth, professional and I can say good rate 👌Will have another shipment this month, definitely will contact you guys soon 😊

E
Review №30

I am really excited and satisfied with AlFares cargo service. The experience was great and the customer service representative (Hajer) was very helpful and great.

Al
Review №31

Hi guysFrom our company (we parfum sdn bhd )Our experience is very professional and the contact was very activeI recommend this to all my friends and the people who looked for any serviceShipping with Alfares is the safest wayAnd last thing I want to do special thank to Hajar for her Highly response and professional service she was so kind and help full

mo
Review №32

I ll definitely request Alfares cargo. I needed to send quickly my personal items, they were fast and efficient .Mr Ali was very kind , listening, professional and he make sure we received our items on time in good condition even if the cargo left from Dubai.

Ar
Review №33

Last Oct 2020 I just noticed this company from the web, while searching for a cargo solution from Dubai to U.K. Initially they understood the real situation/requirements and offered a competitive rates and professional packing service. Continues follow up till we received our cargo and the responsible customer coordination done by Mr.Mhd Imran Khan is recommendable for anyone whos looking for cargo services and clearance. Thanks a lot....

Ah
Review №34

Unbelievably outstanding service. Shout out to Hagr Elskoky, she is remarkable person and very professional in term of work and customer handling. Rates are reasonable and staff is super friendly. Any question you may raise, they will guide you in every possible way. I have dealt very various cargo companies but Al Feras with such professional staff is on Rank 1.If you are looking for a reliable company with best rates, customer service, reach out to them! Highly recommended. :)

Mo
Review №35

Good prices, fast shipping and door to door service.

fa
Review №36

Excellent service and follow up. goods came as expected and on time . thanks Hajer for the making the experience of shipping the goods from dubai to Riyadh as smooth as possible.

Be
Review №37

I just used Al Fares to relocate my car from the UAE to KSA. I had great service, the car was delivered quickly and without any damage.The Company was very responsive and helpful and the driver was very professional.I would definitely recommend

so
Review №38

I needed to ship some items from Switzerland to UAE and the services provided by al Fares were outstanding. Ms. Hajer has been very helpful throughout the whole process and patiently answered all of my quieries in a friendly manner. Moreover, the service is very fast, user-friendly and convenient. Would definitely reccomend!

mo
Review №39

Very good company and trusted for shipping .. i ship my car with them by sea really i was very comfort and satisfied

Ma
Review №40

Quick and fast delivery of the car. Very efficient and easy to organize.

An
Review №41

Muhammad Ali ... Thank you for the service and fast delivery

sh
Review №42

Very professional service! Fast custom clearance they make and and same day delivery. . Quick communication and good follow-up. I can fully recommend their services.

Mo
Review №43

I have imported my car with them , very serios and helpfull

Eb
Review №44

Thanks for the good and fast service .. had some problems in the port in Thailand because of the clearance here but still AlFares Cargo tried to help as much as they can .. all the boxes and things arrived safely except some little crack in my drawers. I was expecting my TV will be damaged but alhamdulillah it was fine.

Di
Review №45

I recently shipped my car from Dubai to Barcelona using their services. I have to say since the beginning Imran was super helpful, attentive and gave me the best price comparing to all other shipping companies in Dubai. I strongly recommend Alfares Cargo, they are very professional and know what they are doing. The car arrived exactly on the day they told me to and without any problems or damages. Special thanks to Imran for sorting out everything for me since I was not even in Dubai anymore I am so glad I trusted him!

Ca
Review №46

Very professional service! Fast dispatch from Dubai to Berlin, dispatched on Wednesday, arrived on Friday. Quick communication and good follow-up. I can fully recommend their services.

Ан
Review №47

They are not helpful at all. Consultant replies in WhatsApp very slow and doesnt know anything about custom rules but tried to pretend that he is aware. The only thing which he knows give me weight etc. to make a quotation. Guys try to understand before make a shipment person needs to find out custom rules which you suppose to know.

Ba
Review №48

I’ve dealt with oMoran and he was super responsive and clear with every info I needed and shipping my car went well n fast and as for price it’s the best you can get for the amazing service and whenever I needed anything he respond within minutes , I highly recommend

Ir
Review №49

I choose Al Fares to send 20foot container with my personal stuff while relocating from Dubai to Russia. Very fast, professional. I recommend 👍

Ma
Review №50

Very good and quick service. i transferred my car to KSA in one day! need to work on the customer experience but overall service you get what you need and quickly! i recommend working with them.

wa
Review №51

On time 👌🏻 Good service

Sh
Review №52

I cant say enough good about this company great service, extremely professional and informative, honest and trustworthy, reasonable pricing. Its a rare find to get all this from a single company. My point of contact was Imran (very professional). I used their services to send a box of 30kgs from Dubai to St. Johns Canada. It arrived quickly and intact. I would definitely acquire their services again. Cheers!!

Mu
Review №53

Very Good Service

Kh
Review №54

Very professional, very good service and clarity about the information and the process.

An
Review №55

After a long research for shipping my car abroad from the UAE i tried this company and i was extremely pleased with the way and carefulness the car was handled. Thanks to the professional team and staff working in this company. I would give them 6/5 stars 👌

Ma
Review №56

Worst experience ever 👎🏻

Ah
Review №57

Great service with nice and helpful staff for reasonable charges. They take good care of the shipment and they deliver on time. I found them via their website and I highly recommend them and would definitely use their services again.

Lu
Review №58

Tried them for Customs’s clearance. Worst possible customer service you can get. They’ll never give you a straight answer. I ended up having to pull my documents from them and giving it to another office who was able to clear same day!! Never another business from me. And I don’t recommend them. Look at all the 1 star ratings. All share the same feedback!

H
Review №59

They are one of the best cargo in the UAE, very responsive and responsible. I enjoy to work with them. Mr. Imran would not be your contact point, he would be your friend.

Ha
Review №60

They are highly competent in the shipping process and careful in handling your cargo. We work in total confidence

MR
Review №61

Imran many thanx brother and we will make more deals in the future, i recomend everybody this cargo company for shipping cars or other big items!!!!!!! again thank you Al Fares Cargo for my shippment!!!!

A
Review №62

Professional and Fast

Mi
Review №63

I ship some of my home furniture and some other personal devices from Dubai to Europe with AlFares cargo, actually the experience was great from first time i contacted them until i received my shipment in Europe, The guy name Imran was the one responsible about this shipment and honestly he responded to all my questions and calls all the time when i was preparing the shipment, prices very reasonable, i received the goods in the same condition without any damages or broken items, i highly recommended this company for anyone who is looking for good service with good price, forget to mention there was no any single hidden payments happened, i paid exactly what we agreed on the phone and that add value, because i had bad experience with other companies regarding hidden fees which is surprised me at the end when there is no coming back, Thank you AlFares and Imran for great services you provide.

Ja
Review №64

I shipped two large boxes from Dubai to Perth in Australia, complete with electronics and valuables. It only took 5 days to arrive and was in perfect shape. Thanks to Imran for going above and beyond to help.

Fa
Review №65

I just sent a package from UAE to canada with al fares cargo, because of my items nobodys accept my package i call so many shipping companies first they accept and after they return my package but thanks to Mr Imran he did amazing job professional and fastThank you so much

Om
Review №66

I have to say it was a very pleasant experience from day 1. I have recently moved from dubai to Istanbul , and it took exactly 16 days for my shipment to arrive, no delays, no lost items and no broken items. My shipment arrived in perfect shape. Thank you Sami for a very reliable and credible service.

su
Review №67

Hi , i deal with them twice and the way they clear everything for me was perfect and easy to deal with , i recommend them for sure every time i need to ship , they clear my container in 3 days and deliver to my home fast and professional staff . Big thank for them , i deal with mr. imran actually he answer all question and give me the easy way to finish everything .Best regardSultan alketbi

Ho
Review №68

Excellent service, all as expected, I recommend this company

Al
Review №69

Best courier services of all times, very professional and accurate, u wouldnt have to worry about anything if you are shipping with them.

Fr
Review №70

Specialized in door delivery 5 star

ha
Review №71

Very bad service, I give him goods to ship , after 3 days call , come pick goods . They loose my time and money

Am
Review №72

Very Good services.

Kh
Review №73

Great service.I am happy with the way the company cleared my shipment at Dubai Cargo Village. ALFARES cleared my shipment and delivered it to me in Abu Dhabi.Friendly staff. They will send you photos of your cargo upon your request. If you overpay, they will credit your account.I hope they improve the aspect of online payment against rendered services.Please ensure your shipping documents are original and always in order to avoid penalties and other fees:1. Invoice2. Packing list3. Airway bill4. HS Code

Mo
Review №74

Shipped my car with them and got it on time and in perfect condition, trusted company thank you

fa
Review №75

I used them to registered my company with dubai customs and they have done it within 12 hours and after that i got clearance from customs as my shipment was stuck in DXB airport THANKS!!

Ha
Review №76

I used Alfares Cargo to transport from Dubai to Stockholm, I can say after a lot of research they are the best price in the market, high quality service and great commitment to customer satisfaction, Thanks Imran and the team.

Qa
Review №77

I had sent with them to europe The services I really appreciate specially on time safe delivery. The staff is really co-operative.Thanks to Al Fares Cargo.

ar
Review №78

Its was very good experience to ship with them I have send with them my personal stuff to Canada I found very good rates with short transit time

Mo
Review №79

Be ware! This company is only interested in your money and not the safety of your goods or returning customers. I shipped with them some furniture from dubai to jeddah. Some of my stuff arrived damaged and smelled bad. They failed to tell me that it would cost me more to receive the goods in Jeddah. They promised to ship within the week, they shipped 3 weeks later because I shased them. Even had a hard time making payment! I arrived to their offices only for them to say we cant accept visa! So disorganised! STAY WELL AWAY VERY UNPROFESSIONAL.

Da
Review №80

ON FEB 8TH, I SENT THE AGGREGATE SAMPLES WHICH WEIGH MORE THAN ONE TONS, ASKING FAST SHIPMENT SERVICE TO OFFICE IN MALE MALDIVES,. THE PERSON MR IMRAN KHAN OF ALFARES CARGO SERVICE OFFERED VERY CREDITABLE AND EFFICIENT SERVICE. AFTER GETTING DOWNPAYMENT AT REASONABLE PRICE, THEY FULFILL WHAT THEY PROMISED TO LET THE OFFICE IN MALE RECEIVED THE SAMPLES WITH MANY SPECS BEFORE MARCH 3RD TIMELY. FOR THIS KIND OF CREDITABLE LOGISTIC SERVICE COMPANY, IT DESERVES OUR HIGH PRAISE. .

OM
Review №81

Very good and honest service

Mr
Review №82

The worst service ever.I shipped my home from Dubai to sweden .It cost me more than 8000$ to reach with alot of hidden charges and the worst was when I received my things .The TV was broken .the washing machine damaged .My laptop was broken .the sofa bed was broken .Some of my personal things was missedTwo watches was stalled.The worst cargo ever and they didnt compensate me with any .

Ar
Review №83

Extremely POOR and PATHETIC customer service, I called them first time for our companys requirement and the receiver slammed the phone on me after a short crude remark.

Mo
Review №84

Great place

Az
Review №85

Good company

No
Review №86

Very bad service

M
Review №87

Very bad service and very poor quality customer support

Kh
Review №88

CALL FOR HOUSE OFFICE

Sa
Review №89

Cargo company Gcc & world wide sea, air and land

Ma
Review №90

They are not professional

fa
Review №91

To be honest, my things arrived in a shorter time than the speed, in a proper and tidy manner, and all thanks to Sister Hajar Shukri, she did not delay with me and she was at my service in an excellent and classy manner.

Ra
Review №92

السلام عليكم ورحمة الله وبركاتهصراحة شركة ذات مصداقيه عاليه وموظفين على قدر عالي من المسؤوليه واحترام العملاء انا تعاملت معهم وكانت النتيجه اكثر من ممتازه شكرا جزيلا لكم

Kh
Review №93

Excellent and fast service with the highest levels of professionalism from Mr. Mohamed Zakaria..May God help you.,,

jo
Review №94

التجربه كانت جدا ممتازه وسرعه في التسليم وتعامل الاخت hajer elshoky اكثر من ممتاز شكرا لكم

Fa
Review №95

Greetings to the employees of Al-Fares Transport Company, especially Sister Hajar (Hajar). !Classy and honest dealing, and I will definitely deal with the company in the future مستقبل

Mo
Review №96

Very professional and responsive, made my transfer from dubai to saudi easier.Cooperative and accurate and the delivery was fast and smooth Alhamdulillah.

mo
Review №97

I shipped from things, and they treated them very frankly, and other things were confiscated from customs, and frankly, the office was very helpful. I used to have things from the first day of the Corona pandemic until today I took it for free. Thank you, the knight

Ib
Review №98

One of the worst companies that were dealt withI shipped home furniture from Dubai to Egypt.Most of the furniture arrived in the worst condition because it was not well wrapped in Dubai and did not disassemble any of the tables and it resulted that almost all the tables and chairs arrived and were not suitable for use.In addition to losing 4 shipments, including carpets and other household itemsUnfortunately, their response was that there would definitely be wastage in the shipping process, and this is normal!I never recommend dealing with them!God willing, a case is being filed against these fraudsters in the Dubai Court

Zi
Review №99

Excellent service very satisfied. Hadjer assisted me for my 3rd dispatch and she was always present to listen. I would like to thank her, encourage her and also recommend her without hesitation. Thank you Hadjer and head of the team.شكرا هاجر

So
Review №100

One of the best shipping companies, thanks to HajarDedicated to her work and interested in customer satisfaction .. She was happy to deal with itAlthough the cooperation with her was remote, I am in Saudi Arabia and she is in the EmiratesBut the shipment I received is intact and packedCooperation with them will be permanent due to the good service and dedication of their employeesAnd their eagerness

Information
100 Photos
100 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.alfarescargo.com/
  • Phone:+971 50 725 9940

Categories
  • Customs broker
  • Freight forwarding service
  • Shipping company
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–5PM
  • Wednesday:Closed
  • Thursday:8:30AM–4PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
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