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THE CUSTOM SHOP NEW YORK - IBN BATTUTA
Dubai, United Arab Emirates
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Comments
Ka
Review №1

I needed a minor rip in my jeans reinforced and threw out put was extremely sloppy. Tailor is highly inexperienced. From the image you can see that the stitching isn’t even in line with the direction of the thread… I’ll be taking these to have the stitching removed and done professionally elsewhere

Dy
Review №2

I had a Jacket made and 5 shirts made. The service was great and I received my order which fitted perfectly. Go to the Custom Shop if you want great tailoring! Special thanks to Gaurav who helped me in the process. I have received so many compliments from their work. I will definitely be back to order more.

No
Review №3

I recently ordered a suit and three shirts at a reasonable price from this store. The staff were helpful and attentive, especially Mr. Karan, and I only needed one fitting to get an acceptable fit for my items. I would certainly recommend the Custom Shop and intend to return again.

Ah
Review №4

One of the best in UAE, fabric quality and variety are great.Karan was very helpful and actually managed to promptly deliver my suit before the time set.The cut and fitting is great.

Ha
Review №5

Great tailoring, i ordered through their facebook advert offer. The guy was really humble, took perfect measurements, fitting was amazing, cloth was immaculate. Moreover, i was impressed by their customer service since one of the shirt had an issue with their buttons, they replaced it for me! will recommend it to everyone! 4/5 for me!

So
Review №6

Was recommended by a friend and I got my wedding tuxedo from them! absolutely loved the fitting! reasonable pricing! since it was my wedding tux they provided name printing on the collar and cuffs for free!

fa
Review №7

Great Mens Tailors in Dubai, 10/10. The fabric, the customer service, the delivery, the style everything is awesome. I ordered 5 bespoke shirts & 1 suit. The fabric quality was great, the delivery was very quick I never expected. I would recommend it for everyone.

Aj
Review №8

These guys are the best when it comes to getting you a perfect fit...

ch
Review №9

Tried their suit offer very impressed by the tailoring and great fitting. Highly recommended! also one of the few shops in dubai which provide shirts and suit for ladies. Dont go by the other 1star ratings!

Ma
Review №10

Great service got a great offer as i got a tuxedo made along with my brother for his wedding! quality stuff! lots of varieties of materials available with them!

Be
Review №11

Good service took the 5 shirts offer, got my shirts in 1 week!

Mi
Review №12

Terrible tailoring. Avoid at all costs!!Ordered 4 shirts and had to go for 7 fittings. Had to have 2 shirts completely remade as they didnt even close.Do not shop here !

Mo
Review №13

HORRIBLE tailor shop. Would not recommend. I can understand a new suit taking 3 fittings, but I took in expensive suits for adjustments and after 4 fittings THEY STILL CANNOT GET IT RIGHT! When I pointed out that there is a glaring issue with the specific alteration I came in for, the tailor came said something in his language, touched around the shoulders and said ready made... If you do not think you can help me adjust a DESIGNER ready made suit then tell me up front, dont do a whole song and dance and then once youve ruined it pretend like nothing happened and its my fault for coming into your shop.I came in with two expensive suits, spent A LOT of money to make adjustments, and now am left with two ruined suits I need to go get fixed at another PROPER tailor shop.Steer clear, youve been warned

sa
Review №14

Custom Shop is an amazing brand and their quality of products is top notch.I use them very often for alterations and also have gifted my husband a few shirts from them and he is extremely impressed with their professionalism and quick turn around time.

Sh
Review №15

Simple, elegant and completely worth it

Ma
Review №16

A big shout out to The Custom Shop team, I got my wedding suit made with them, the time was tight but they delivered an impeccable service and product. Surely will be back for more. Thnxx a ton for making me look SUPER on my special day..

Ia
Review №17

I really admire customade shirt and trouser and Custom Shop New York one of the best tailor to make my shirt and trousers perfect fitting on it and i am happy for thier excellent service.

Na
Review №18

Best shop very friendly staff and professional staff they gave me Perfect fitting in one trial, very much satisfiedExcellent service 👍👍👍👍👍

Mu
Review №19

Total waste of time and money..... its been more than 1 month since i have given order for 5 shirts... have paid more than half the charges as well... on my first trial, i was shocked to see the trial shirt had 2 inch difference as compared to what was given to you guys initially... after that again i was called in to try and this practice has been done 5 times till now with defects every single time in the measurement of shirts... i had left big brands like sacoor, zara to try you guys but it has been a disaster

Os
Review №20

It was my first (and obviously) the last time to visit this nasty gang of money robbers. I went for a customized suit where I was offered a price that I assumed a bit high for a customized suit. I have clearly requested if I can be offered any kind of discount or promotion. They strictly refused. The following day, I realized that there’s a promotion already on suits for almost half the price I have paid. I don’t placed my complaint on their Facebook page and by telephone. After few calls and clear dissatisfaction from my side, they generously offered me either a pair of cufflinks / tie or a shirt (the argument is about AED 1,600)!!!! And just to make it worse, they added that this is a special one time treatment since I am a good customer!!!!

Su
Review №21

Biggest mistake I ordered shirts from this shop they took 10 days to jus make a shirt for trialAnd they need another 15 days to ready the shirts. And they talk about customer satisfaction, PLEASE GUYS DONT GO TO THE CUSTOM SHOP. ITS WASTE OF MONEY AND TIME THEY TAKE AGES TO READY YOUR ORDER. -5 will be their rating.

vi
Review №22

Custom Shop is an amazing store,love the detailing and the service. The fabric collection is amazing.

Me
Review №23

A complete waste of time. They do not commit to deadlines and completely unprofessional.

Fa
Review №24

The tailors will do everything you want. Very helpful and professional. But the variety of fabric is limited.

K
Review №25

Outstanding service. Professional and experienced staff. Thanks.

Mo
Review №26

Poor customer service one sales man say something and supervisor came and said no we are not giving u any offer !!!!! Saying his colleague should not give u an offer at the first place

Mu
Review №27

Used to be the perfect tailor . now its slower , higher rates and less options

Yi
Review №28

Extremely poor fitting. Absolute waste of time and money.

vi
Review №29

The Best tailor in Dubai Loved it

sh
Review №30

It the worst experience I’ve had in my life,not recommend at all, its took more than 2 month and wrong fitting, don’t waist your time and your money.

sh
Review №31

Good place

Im
Review №32

Limited variety. Small shop.

Information
4 Photos
32 Comments
3.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.customshopny.com/
  • Phone:+971 4 456 5280

Categories
  • Custom tailor
Working hours
  • Monday:10AM–12AM
  • Tuesday:10AM–12AM
  • Wednesday:1PM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–12AM
  • Saturday:10AM–12AM
  • Sunday:10AM–12AM
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