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ABC Cargo & Courier LLC - Corporate Office
Dubai, United Arab Emirates
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Gl
Review №1

Hi All, The pictures are damaged stuff which was shipped by me from Dubai to Mumbai by ABC Cargo. When I complained it was rejected for the following reasons: 1) The damaged stuff should have been mentioned by me on the Point of delivery acknowledgement paper which was not possible as we had shipped 18 cartons each weighing 39 kgs / complaint to be done within48 hours. It took us 2 days to open all the cartons post which we figured out the damages and immediately complained via what’s app to our sales contact within 48 hours. 2) ABC cargo does not guarantee fragile items but we were sadly not informed of the same. We were told by the team that fragile cartons would be repacked at their warehouse and we should have ni threading to worry. Anyways posting this review so that others who use ABC Cargo are made aware how this unprofessional company takes customers for a ride. We paid approx. AED 5000/- and used their air cargo option. Thanks G

ju
Review №2

First of a huge thanks to the hard working team behind ABC Cargo, Thank you so much from my entire family for making our migration smooth and hassle free. We lost nothing and whatever was packed and handed over to you reached safely a few days ago. Your customer service team patiently helped me out with the help necessary, the small details that you care for means a lot for people like us to entail our trust and faith in you. Take care and God bless you all. Stay safe good people, the world need more of your service. Thanks, Justin.

An
Review №3

I used ABC Cargo service on 6th August 2021 from the Karama Branch. 30Kg Cargo to Kerala(Thrissur) via Air Cargo(Normal) they charged AED 310/- agreed the delivery period 25 to 30 days.Cargo received on 2nd September 2021 which means delivered the cargo on 27th day.Pros:I called the Executive in Karama Branch at 11.30 am for booking, within 10 minutes the collection boy reached my doorstep.Cargo Packing was good, nothing damaged.At the time of delivery, there was raining but the driver covered the cargo with a sheet which I appreciate.Cons:The online Tracking system is very pathetic, only shows the activity doesnt show the location or place.Customer Support on their website is not helpful not getting any information.It doesnt make sense that required 27 days need to reach a cargo from Dubai to Kerala on Air, the executives claim that because of clearing delay.

Su
Review №4

It took 50 days to receive it. Most of the items were damaged, still we go to claim for only a dinner set, which is the heaviest and bit costlier item received in really bad condition. After severel weeks of emailing they finally came with a solution that our claim request has been rejected from the insurance department due to no missing/damage remarks mentioned in the POD. We have lost the money to buy the item and the delivery charges. How we supposed to know the items were damaged by looking at the outside box? Did your delivery guy can wait that long? Anyway thanks a lot for give us a lesson to not trust you anymore. Definitely not suggesting to anyone to send your valued cargo through ABC cargo.

Sh
Review №5

Please donot use this ABC cargo service in Dubai.I have handed over to ABC team 6 box cargo to be delivered on door to door basis and after constant call and emails I finally received 5boxes with most of the items damaged. still they are unable to trace 1missing box since 2019. Im still following up with them for the same and they have no update till today 18th Aug 2021. Once the cargo and money is fully paid then dont expect any better services from them. Till then they are very good at providing services.The worst cargo service in middle east.

So
Review №6

Sent the courier 8 months and still not received. This is my sincere advise to not choose ABC Cargo. Not only they deliver stuffs super late but the response from them when I call to check the status is very bad. I used their services on last December 2020 to send some stuffs to my home in India and its been not delivered yet. It would have been better for me to take a plane and go with the stuffs. Delivering few days late is accepted but saying the excuse that for the past 8 months the courier is stuck in Mumbai doesnt make any sense and they cant do anything about it and just says some funny reasons when I call them.This is my experience and I sincerely advise anyone who is looking for a fast and reliable courier service to skip these guys without a second thought.Surag

Za
Review №7

Delayed delivery and items were damaged! Wont prefer ABC again.I relocated my family to India and sent cargo via ABC Cargo. They told me the delivery time will be 20 days time by air and 45 days by sea. I chose to send by air but still took 45 days to reach, duration same as by ship. So I doubt my cargo was sent by Air even though I paid more for it.Above all, my boxes were damaged, items were broken and some items were missing, especially the trophy of my Son which is valuable to him.

Vi
Review №8

ABC Cargo & Courier LLC team was really professional and helpful during the entire process, customer service is seriously taken into consideration by continuously sharing updates and following up which is of great advantage. Overall they are a good service provider and I will recommend them without any further thoughts. They provide quality service...Thank you team....

pr
Review №9

My parcel has not yet arrived in the country. I sent the goods on December 25. When I called them, they told me a big story. They have no responsibility and no refund, so please do not choose ABC Cargo...its my request...Now near 9 months on 16.09.2021)(SAQW24851.. my Tracking number )

Sa
Review №10

I send some materials to India but when I received my goods some materials are missed.and I also informed to ABC cargo office in al quoz they are not responding my message, I dont prefer this cargo to anyone, dont send with this cargo, very delay and materials missing and office peoples also not responding. very bad good bye ABC cargo I dont want send goods with this cargo in future.

mu
Review №11

Since a month back, one of my family member sent a cargo through this company. They charge huge money and they promised to reach destination within 15 days. But its been 220 days not yet reached. Even this cargo people are not answering the calls and not responding properly.Tracking number:: AAQK24953This is the worst cargo company I have ever seen. Please be careful to send anything through this cargo. You may loss your things.I personally suggest, its much better to send with other good cargo companies

Un
Review №12

Very professional people to work with. Shifting was done very professionally without any damages. Would definitely recommend to others.

Sh
Review №13

Extremely good service. Prompt and smooth delivery without any issues/hassles.Received the cargo in good condition on time.Amazing customer service from Al Barsha branch team.

Si
Review №14

I had been among those customers who had really poor quality service from ABC cargo. Many of the things were broken and one of my valuable stuff was missing from the cargo when I received at the delivery address. I did raise a complaint and has been following up with the customer service for a claim of lost item. After persistently following up with the customer service they finally said that I cannot get even a single penny as claim. Guys please note there is nothing special with their service. They have been charging higher than any other cargo and provides nothing for that value. I would recommend any other cargo better than this. Even if you are taking this so called premium and quality service of abc cargo, make sure you check all the items are present in the cargo before you sign the delivery note. Else you wont get anything. From my experience I would never recommend anyone for this service.

Le
Review №15

Personally vouching, the best cargo people as far as my experience goes, I have recommended their class service to my family and friends, try them on e and you too wouldnt dislike these professionals.

mi
Review №16

ABC cargo is very attentive & cordial when they want your business. Once they get they are unresponsive through emails, calls , WhatsApp messages . Our parcel is 39 days late. With no clue as to where the cargo is and no one is replying to any sort of enquiry. Absolutely unprofessional, unresponsive.

ha
Review №17

Great cargo service to deal with..Excellent customer care service... They are always on time without any damage to any item.. They have my full trust 24/7..😍

Ta
Review №18

Recently got my stuff moved from UAE to UK. Arrived within the approximated time frame. Source of contact was Taran from barsha branch, really helpful and patient with all my inquiry. Will recommend this service!

Na
Review №19

These pictures explain the condition of cargo received after 70 days of waiting. No one should use ABC cargo service. It is the worst cargo company in the UAE.

An
Review №20

I have sent 3 boxes from DXB to India through sea cargo PROPERLY PACKED in front of me. Once i received the boxes in India after 40 days. My canon printer scanning Glass is completely broken and useless now and Laptop table is broken. Now I cant able to claim or complain about what happened. Because the loss is for me only not them. Door to Door service and proper packing in front of customer and all will be carried out ( EXECUTED )perfectly as professionals. Once the item moves out of your house, thats all. All football and volleyball games will be played while handling these boxes. The problem is with the irresponsible workers and supervisors and managers who handle these boxes. So please think twice and choose a good cargo service in UAE. For them its just a Box, for us it is hard earned money and items.

ja
Review №21

A great customer care is the best solution to any challenge, and ABC Cargo is doing its best even in this pandemic situations. Really appreciate the whole team and keep the good work going.Hope you will be coming up with some helpful packages for those who are going through tough times due to pandemic. Lot of people (planed to go india) are stuck due to return flight issues from India, so at least they could send the material to home if there is good offer.

Sa
Review №22

My Shipment to India was dispatched in December 2020 and every month i get a call with a reason Clearance delay. All my valuable and expensive things i sent through this courier thinking that my material will reach fast and safe.This is the eight month that they say clearance delay.Unprofessional, when we ask date of delivery they themselves dont know.worst experience sending cargo with ABC.

Be
Review №23

Terrible service! Shipment AAQR37583 picked up on 30-Jul-21, is still not delivered as of today 8-Sep-21 (40 days & counting). Apart from this, they have an Escalation Manager who does not respond and a Delivery Coordinator who also practices non-response. The customer service agents are trained to give only templated responses. Am NOT going to use ABC Cargo EVER AGAIN and will never recommend them.

Jo
Review №24

ABC Cargo has offered excellent service and customer service to send out our entire door to door shipment and it has reached on time as they had promised. Especially CS team Ms Divya had offered excellent rates and she had updated us the status on day to day basis !Keep up the good service and wish you all the best….

EB
Review №25

High quality of service and helping attitude from the store. Thank you for your professional approach to work.

Pr
Review №26

Great service as always. I have been relying them for my courier needs for quite some time. Thank you team for your professional approach to your job and helping me out in case of a query.

Pr
Review №27

Hi this review is for Taran from Lulu Al Barsha branch, I contacted her to do air cargo. The service was very quick and quick response came and also the pick up was done on the same day as per the time convenient to me. The cargo reached to my home town as per the agreed terms. 25 days as promised I am very happy with the service Abc has provided. Thank you keep it up.

N
Review №28

ABC Cargo is the best cargo i ever seen in my experience. Fast delivery is the main. Professional, Good service by door to door delivery and good customer service. 4 + ⭐️

Sa
Review №29

Great service as always. I have been relying on ABC for all my cargo needs and they never let me down. Very prompt and efficent. Thanks.

Su
Review №30

Excellent quick and helpful experience. The person that was on duty gave a first class service.

Di
Review №31

I really had a very good experience with ABC.. I received my package in good condition and everything was perfect.. 💯 percent recommended.. thank u guys

es
Review №32

Dr Shareef Abdul Khader,I am really disappointed by the way ABC cargo staff treats its customers, I had sent a cargo December 3rd 2020 it’s been 259 days and still your staff refuses to provide an update.Is this the way ABC treats its customers?3days back ABC told me they will give me a call back, till now no one called.When I try calling they don’t receive.Is ABC taking advantage of its customers to this extent.Worst Cargo Service Providers ABC CargoRoshan

vi
Review №33

I have been relying on them for all cargo needs for over a year and they never let me down. Totally I am well pleased with their service and recommended to all.The staff were very helpful and informative.

Ro
Review №34

Good and professional service. Goods are dispatched on time. Im very happy

Si
Review №35

I was completely under the impression that ABC cargo is a professional cargo service compared to other companies. I had received my cargo recently with one of the items missing from the box. When I requested to find where this item was stolen, they customer service was asking for a list of documents for submission of the claims. Also, there were items that were broken and scattered across the box. The documents were delivery note ( No copy was given by the driver), pictures of all the damaged items, Invoice for the items missing/damaged etc. I believe 99% of the customers would not keep the invoice for the items that were shipped. In clear sense it can be understood that they simply want to evade such complaints. I suggest to look for other cargo options as there is nothing great in the service offered.

rd
Review №36

Last month i have send an express cargo through ABC. Very good experience. Thank you team ABC. Highly recommended

Pr
Review №37

I am so happy with their excellent service. They are very professional and customer friendly team.I have send an express Cargo through abc and reached within 7 days without any damage.... especially thank you for the packing team members Mr.Shaji and Mr.Shafeek. Highly I would recommend Abc Cargo

Ak
Review №38

I had a beautiful experience with ABC CARGO. The staffs was super friendly. Despite coming late into the night to avail their service, they packed everything carefully. Set everything into different boxes. Perishable items were given extra packing. And the delivered the packages well ahead of the time they promised. And tracking was beautiful. I was able to see current status of the packages.it is exemplary for other services.

Pr
Review №39

The delivery came to us very late on more than 2 months and we found many damages on it.The goods we received against my expectations, the goods/clothes were fully wet and some of expensive portraits were fully damaged and glasses found to be broken, which is totally not useful.Very very bad service this is my first and last dealing with them . I went there office in Alquoz to register a complaint but the manager was not that much helpful and send an email ,till now no reply.

Sa
Review №40

Guys, Please do not deal with them. you will have a nightmare and will face sever harassment. I sent my courier in march and it was delayed by 1 month of actual promised date. upon receiving the items were damaged and I immediately raised a claim by sending all pictures and documents. until now they are only playing email game back and forth with no solution.

MA
Review №41

I go for interview nd my interview was also gone too good nd I hve experience also but they selected fresher malbaries if they wants only malabari y they waste times nd money for experience people

Na
Review №42

ABC Cargo is a company par excellence I am reminded of this - Satisfaction is a rating. Loyalty is a brand.”They don’t just do sales , they make customers for life as they are LOYAL . For ABC Cargo , customer satisfaction is the main propeller and here I am giving my testimony.They have such a smooth hand over that I am moved to massive lengths and therefore this review. So I sent a cargo to Mumbai in February 2020. Soon enough covid had spread and as a preventive measure Mumbai went under lockdown. This is where the team of ABC Cargo came together ( Read Mr Abhilash Vijayan who is Escalations and sales head and Mr Krishna who is heading Mumbai division )came together and brainstormed as in how to save my packages. They told me they would guard them and kept three huge boxes safe for so many months till things became better. My sister is still away but the packages are safe under the protection of this wonderful organization. They could have said ,sorry but we can’t help. Instead they went that extra mile. A very Big thank you again to Mr Vijayan and Mr Krishna for taking care of us and a big shout out to Mr. Muhammed Nishad the General Manager under whose guidance the team goes to those extra lengths and makes all their customers feel cared for because of their courteous treatment. Well done !!

Ma
Review №43

This cargo SERVICE No 1 WASTE WASTEFOR EXAMPLE I sent march, Air cargo service As per them within working days 25, I pay fully Amount, they didnt Give any discounts also.I Received June, but my packing was open, I miss my items lots,DEAR PUBLIC, COSTNER. PLEASE DONT SENT THE CARGO SERVICEABC CARGO & COURIERS LLC, NUMBER 1 FRAUD COMPANY, Waste couriers service

Vi
Review №44

I SENT MY CARGO 7 MONTHS BACK AND STILL HAVE NOT RECEIVED MY GOODS. I WOULD NEVER GO BACK OR RECOMMEND TO ANYONE. CUSTOMER SERVICE IS TRASH AND THERE IS NO INITIATIVE TO TRY TO HELP ME .

Ni
Review №45

One of the best service provider. Very Responsiveness. Humble and helful professional staffs. Highly recommended.

ja
Review №46

I SENT MY CARGO 6 MONTHS BACK AND STILL HAVE NOT RECEIVED MY GOODS. I WOULD NEVER GO BACK OR RECOMMEND TO ANYONE. CUSTOMER SERVICE IS TRASH AND THERE IS NO INITIATIVE TO TRY TO HELP ME OUT. Two words - ABSOLUTELY UNPROFESSIONAL!

Al
Review №47

I am using ABC cargo service for years.trustworthy, punctual and good customer service.

Ar
Review №48

Thank you for delivering on time to Dubai to Chennai and your team was always helpful on whatsapp whenever asked about parcel. We will prefer service from ABC Cargo in future also. Special thank you to Lulu Al barsha1 branch Raju and Taran.

Ja
Review №49

ABC Team, you are in wrong hands with GATI. Forging someone’s signature is a crime and not a good business trait.

Sl
Review №50

Very good service, fast delivery, good customer support staff, fast updating better than another services

Ma
Review №51

Good and fast delivery. cargo was delivered on time. but the response to customers is slow butover all good

An
Review №52

Customer relation very pathetic. Their staff only deals with well dressed ( rich) peoples! If we go for an enquiry in customer service centre, they give reply decently Only for the well dressed peoples, Others will be avoided. I felt insulted from LULU Barsha brach staff with their avoidance. Its very pathetic. I will not recomment this service to any one.! Dont judge a book by its Cover..

NA
Review №53

Good and quick service affordable price

PJ
Review №54

Thanks a ton... For your professional approach to job.

Sh
Review №55

Appreciate your team’s efforts in the urgent air shipment and addressing. Especially Al Barsha Lulu abc staffs; packing section Raju Bhai, staff Parvathi , taran,yousuf. We are confident that ABC Cargo n courier services, thank you for all your assistance.

ha
Review №56

Time keeping cargo delivery with reasonable price.

Sw
Review №57

Worst experience ever.The team came to conduct a survey initially and estimated 300 kg weight at 6.5dhs/kg. No official quote was shared, or additional information was shared about additional charges (packaging specially). Being experts in this field, the team should ideally have an idea of how much the items in a one bedroom flat would weigh. We can understand a deviation of 20-25%, this turned out to be over 100%, which was complete misjudgement from the ABC cargo team.We called for the service at 2pm and the team arrived at 4pm. They mentioned that the work would be completed in an hour but the work took over 4 hours to complete.We were still ready to bear the costs for the weight, until we were told that there would be additional charges of AED 500 for the packaging, which was not communicated to us at all. We spoke to multiple members of the team trying to explain what our exact issue was, and instead of arriving at a solution, we were told by every member that if we can pay for those extra kgs, why are we creating a problem to pay the packaging amount. The customer was expected to bear the brunt of the incorrect/missed information from the team.It has been a very stressful experience dealing with the team as well, as every single member kept talking about how the customer should know about these additional costs, and that we didnt ask thats why it wasnt communicated to us. Apparently official quotes are shared only if the value is above 500kgs. We were meant to conduct an inspection to vacate the house yesterday, but werent able to due to this experience.This was the first experience for us at sending cargo, and has surely been the worst. Being a well known company in the market we surely expected a no hassle experience with ABC cargo. Terribly disappointed.

Ev
Review №58

Quick, professional and polite service! Overall i would give a 5*

Kr
Review №59

Very worst service, whoever can see good reviews that not from customers that they’re written by own employees so please do not choose because of the good reviews. Something urgent have to deliver so I choose air cargo they said that it will take 20 to 25 working days but mine it’s took now more than 3 months still not yet delivered. When I am calling customer service they’re treated me very bad ways. Whenever i am calling their customer service they’re saying the same thing IT WILL DELIVER TOMORROW, this what they’re saying last three months but still not yet delivered. Now I am realising ABC cheated with me. AED 3K worthiness things I have send from here and I paid around AED 700 for cargo. So whoever wants try ABC please don’t try ever, if you have more don’t care about money you can spend and check.

ja
Review №60

Good service compared with other cargo companiesGreat customer support also

Ma
Review №61

HOPELESS AND USELESS SERVICE FROM YOUR COMPANY. MY CONSIGNMENT IS HELD FROM PAST 3 MONTHS WITHOUT A SINGLE UPDATES ON THE DELIVERY. THERE WERE SOME EATABLE AND OTHER STUFFS IN THE CONSIGNMENT WHICH HAD VERY LESS VALIDITY. ILL NOT LEAVE YOUR COMPANY WITHOUT CLAIMING ALL THOSE. AND SHALL NOT ACCEPT THE DELIVERY WITHOUT TESTING THOSE.IF ANYONE ALIVE IN YOUR COMPANY, CALL ME BACK TO GIVE UPDATE ON THE STATUS.Tracking number - AAQX24725.

Mo
Review №62

Very bad customer service. Total failure on keeping promise. Promise was for air cargo and delivery within 15 days. Its more than 45 days and no news of shipment. Even tracking details are not available on abc website.Looks like this people are very conveniently blaming customs for their failure and delays. I have doubt that my shipment was sent by sea cargo.

na
Review №63

Such a pathetic service.I send my cargo on 19th of March from Dubai. During that time they promised that it will reach the destination in india in 20 to 25 days. But now its almost 2 months still the cargo didnt reach . whenever I call the customer service they say it will reach in one or two days. Stay away from this scam company . There are lot of good cargo services dont waste your time and money on this cheating company.

Ri
Review №64

We moved to india on april so put our cloths and kitchen items in ABC cargo. When we received the item the carton was opened and the items were damaged broken. My son spell bee champion trophy also missing, Carton full of sand my dresses were spoiled. I never expected this kind of service from ABC cargo. When i see the review i surprised no one give good rating. If i raise a complaint asking origi al bill of all items which iam using last 1 year. So funny. They are not professional please dont choose ABC cargo.

sa
Review №65

Very poor and dissapointing service, no professionalism at all and they dont give any answers or solution. My cargo to delhi is delayed by more than a 1.5 month. They promised to deliver it within 30 days if I sent it by air cargo, which I did. 14th of march my cargo was dispatched and its 8th may today with no answer. On the tracking link its says waiting for clearance since last 1.5 month. Customer service is of no help at all as they say the same what tracking shows and do not take any responsibility at all. Please do not use their service as they are bunch of liars and make their customers fool with their false promises. My tracking no. is AAQT29719. Hope someone after reading this will help me.

sa
Review №66

I sent my shipment on 23rd of Dec 2020 not received yet its been 3 n half month now and when contacted them they said they need further 2 months to deliver the shipment i. e may 20th. i believe they have shipped it to wrong planet so its taking 5 months for them to deliver. IF I CAN RATE THEM -5 STARS 3rd rate company

Sh
Review №67

I regret now, that I chose this unprofessional company for sending my cargo. Its 80 days since I sent my cargo. It has not yet reached its destination. On top of that ABC officials also dont know how much more days it will take for them to deliver my cargo.Worst is a very small word to describe ABC.I will never use nor I will recommend them to anyone.Even a tortoise would have reached its destination in these many days.

Sa
Review №68

Very cheap service always taking more than 2 month for air cargo even CS staff esclation manager all are irresponsible.Dear customers you have many options in UAE you can go with any others in same rate.

ga
Review №69

I enjoyed the extreme level of professional in their customer service at the time of need

De
Review №70

Wont prefer ABC againMy sister sent cargo via this company. Almost all the items were damaged.didnt give proper response afterwards. Poor service.

Sa
Review №71

Not good this courier service very very bad

Mo
Review №72

Very bad customer & courier service , now providing to much offers that also cheating , better check other any good courier company,

Na
Review №73

Very disappointed with the services they provided. They told me the Air shipment lead time is approx 20-25 days. Im still waiting for my shipment to be arrived at destination. The guys does not provide any update on the shipment despite follow up.

Su
Review №74

I am so happy with ABC cargo service.Fastest service and very speed delivery.Thanks ABC cargo

Sr
Review №75

I have made a express delivery to India...that delivery agent is not answering the call..It been almost 22 days now.Definately not recommended.

Sa
Review №76

Reasonable....

An
Review №77

The qaulity is very high with such Nice employees.

An
Review №78

It’s all about the value of service, I paid and I receive the best that’s it. For me my valuable items to cargo thanks dear ABC CARGO. Good professionals and best service

sh
Review №79

Looking for Negative stars .. While booking they promised 1 month delivery time . i booked my cargo on Feb .. Still its crawling to my home..and we send the cargo for marriage purpose , always saying clearance problem.. Cheaters ... !!Air cargo taking 3 month to deliver serously?They saying my cargo is in last Batch and its still in Customer clearance !!AGAIN & AGAIN DONT FELL IN TO FAKE ADVERTISEMENT THROUGH RADIO & CHANNELS THEY ARE NOT TAKE ANY RESPONSILBLITY FOR YOUR CARGO .Dont choose ABC cargo at all......How you people doing this without guilty .. just go through all reviews .. if you cant provide the good service then why do you booking orders !

Li
Review №80

My cargo tracking number AAQQ27185 .I have send cargo to delhi through air cargo on Feb 2 2021 but till now its still under custom clearance.ABC representative doesnt care to take responsibility to solve the matter,they keep on saying custom will release next week which is already two weeks now with same answer.I have been calling and sending mails but nothing action is taken on the issue.I was thinking i will send mynext cargo once it reach on time but now I cannot take the risk.Big No to ABC and i recommend everyone not to fall into their sweet words by saying cargo will reach within 25 days😂A very bad experience which iam regretting now why i choose this comapany.

su
Review №81

Very bad service express cargo not reach even after 10days

Sa
Review №82

As of today (19-AUG-21) 242 Days Completed... still im getting excuses only .. (ABDR14818) Booked on 20-dec-2020 (its 2020 pls read carefully)Nearly one year completed .. still not cleared and delivered my parcels .. !!As of today 13-Sep-2021 Nearly one year completed ..!! No sign for delivery yet ..!! Never ever go with this company !

Sh
Review №83

GUYS, CHECK THE GUYS WHO PUT 5 STARS HERE. CHECK THIER PROFILES. ITS PAID AND ALL ARE THIER STAFFS ONLY.Had a terrific experience with ABC. Not once. Twice. Usually take more than 90 days for delivery

SS
Review №84

I looking for Negative stars .. While booking they promised 1 month delivery time . i booked my cargo on December .. Still its crawling to my home.. always saying clearance problem.. Cheaters ... !! See ABC cargo team .. Until unless you cleared my shipment ill post daily .. !!They saying my cargo is in 48th Batch and its still in Customer clearance !!I dont think so this guys going to deliver my cargo :-(How you people doing this without guilty .. just go through all reviews .. if you cant provide the good service then why do you booking orders !Today is 58th day !! (Edited on 16 FEB 21)

MO
Review №85

Still my parcel not delivered. Its been 50 days. Paid for the air cargo but they sent the parcel via sea cargo. Beware everyone, its very common. This is not the first time and will be my last for sure.

ad
Review №86

I dont even want to give a single start to this dirty company.i request everyone not to use this cargo service even if they give it for free.i have sent 3 parcels to Hyderabad and its more than 2 months , no update from these people every time they give new stories.CS guys says that the manager is off and he is only person in Operations . i guess if he resigns then they have to close their office. There is no HR guy in this office who can report it to management. or might be the management is involved in this gambling.This office is worst than a cafeteria as these people are unskilled, unprofessional and not fit for organizing the work.i dont understand how did they even get the job.useless people sitting over there and have no control on anything.They are just taking salaries and not doing justice for what they are paid.Shameless fellows.

Mu
Review №87

Worst kind of services ... our first parcel was received in totally damaged condition. Inspite of sending several emails for reimbursement of the loses , no positive response has been sent to us. Second parcel got delayed and no one is bothered to inform the reason of delay

Pr
Review №88

Im a regular customer of ABC cargo and so far I havent had any negative experiences from them. I hope they will keep the standard same and provide the value of service as always.

Ry
Review №89

The most disgusting services and unprofessional staff i have come across, some items from my courier were stolen and when i addressed the complaint to their escalation team, since then they are beating around the bush. They are not able to justify themselves, from almost one month i am trying to contact them and the answer from them is constant throughout the day Mr. Abhilash is on break he will call you back. And there is no call back at all.I need my complaint to be addressed asap and either return the value of missing items or return the items.

AS
Review №90

Abc cargo is the worst cargo service....You better throwing your stuff in trash is better then handing them to deliver...They are so unprofessional that they dont even receive your call... And by change they received they will give you a number. When you call on that number there is no one to pick your call...#google plz add minus 5 star option...They deserve minus 5star

Ra
Review №91

ALWAYS DELAY IN SENDING COURIERS TO SOUTH INDIA & DAMAGES THINGS INSIDE. THEY WILL TELL FIRST 20 TO 25 DAYS BUT WILL NOT REACH UNTIL 31DAYS.THEY WILL SAY CLEARANCE DELAY AFTER THAT SAME THING CONTINUE FOR SOMETIMES. I THING THEY TAKE MONEY BY AIRCARGO & SEND BY SEA CARGO ? SO THAT THIS DELAY HAPPENS.EVERYTIME THEY SAY THIS THIS TIME ONLY BECAUSE PROBLEM IN DELHI/BOMBAY NOW ITS CLEARED LIKE THIS.BUT AGAIN THAT WILL CONTINUE DELAY DELAY DELAY...

Ch
Review №92

These guys give fake promises to deliver our stuff safely. I trusted these guys and send my glassware and when it reached india all I had was pieces of glasses ....50% of staff damaged... I would never recommend them to anyone... Guys better choose a different service provider

As
Review №93

Air cargo they are promised 20-25 days but its not on time I have received it after 49 days , I think they taking money for air cargo & sending it by sea

Vi
Review №94

Very good service. I will suggest abc cargo to those I know

Ka
Review №95

Worst cargo company ever i faced.. Committed the cargo to reach in 18 days because of the flight unavailability . (Normally 10 days). Now 3 months over. Online tracking not available. They are giving a Contact to call in India. That also not answering. Finally they are saying next week as usual. Waste of money. Products like (nuts or something related) perishable and at all will expire and you have to through obce received.

si
Review №96

We have sent a courier to India (HWB No.. AAQK21664), on 24th October through your company. Still now we havent received the shipment. You people have clearly mentioned the TAT was 30 days from the time of payment, but it’s been almost 60 days (2 Months) . I have called your office many times regarding our shipment. But, there is no proper response from your side. If there is any issue in the delivery you could have contacted me at that time itself. You people don’t care about customer concerns or complaints once the consignments are handed over. Better provide a delivery, or else refund my money. So, that I can afford any other services. I have attached my bill along with this. Worst service that I ever had ever. This is very shameful for you people. I need an explanation for the above concern without saying,“your goods will be delivered by next week”.

Ni
Review №97

Worst experience ever.Specially Staff Bur Dubai Branch

gm
Review №98

We have sent a Air cargo to India on 06 Nov 2020 through ABC cargo Sharjah Br. Still now we havent received the shipment. You people have clearly mentioned the 20-25 working days from the time of payment, but it’s been almost 45 days. Whenever I called your office every time they said still waiting for clearance. shipment No.(ASHT-15126).

Pr
Review №99

I sent the ABC Cargo on December 25th, but my goods have not yet arrived in my country so no one should use this ABC Cargo my Tracking number is SAQW24851 ABC Cargo Service is very very Useless...7months completed ...Still No Respond

df
Review №100

I asked for 4 boxes only they asked me for 40 diram for it I paidThe i turn around and a minute later come back and ask to return and buy only one boxThey refused to give the money backNot only they didnt gave ma a recipe for paymentThey also refused to give the money back and make me wait over 15min for a manger just to tell me the same thing that they cant refund meThey service is not friendly and I would never recommend

Information
29 Photos
100 Comments
2.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://abccargo.ae/
  • Phone:+971 56 539 5357

Categories
  • Courier service
  • Corporate office
Working hours
  • Monday:8AM–11PM
  • Tuesday:8AM–11PM
  • Wednesday:Closed
  • Thursday:8AM–11PM
  • Friday:8AM–11PM
  • Saturday:8AM–11PM
  • Sunday:8AM–11PM
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