user
DataCare LLC
Dubai, United Arab Emirates
Appearance

Comments
Ju
Review №1

The NAS hard drives that i bought are working fine and the delivery was very fast. The have a good stock of products and variety. I could buy the sizes that I wanted not available in Amazon. I would check this place again next time.

Me
Review №2

Dear Ayaz,I really appreciated your support here .For sure your timely response helped us to assess the situation and help us recovering the system back on time.Thanks,Jesin LatheefAssistant IT ManagerMeliá Desert Palm Dubai

Am
Review №3

Expert Team and Fast Delivery. Thanks to Chandra for technical advice and Bala for payment and delivery assistance.

Fa
Review №4

Data Care is our server vendor for our business operations and weve been very pleased with the services provided by Ayaz Siddiqui from Technical Support. Hes amazing! Always available to help us, very knowledgable and professional in his work. He recently setup our server expansion unit and it went very smoothly with no interruptions to our operations. Well done Ayaz! Really appreciate your work and i would highly recommend anyone to engage you for IT services. Thank you and keep up the great work!

Br
Review №5

Excelent customer focus. Had an issue with my Synology unit (bought in my previous country) and they were very responsive and accommodating to help me out. Many thanks to Mr. Chandana for his high professionalism and sympathy. I know where I’ll be shopping for my next NAS upgrade.

Ud
Review №6

Very happy with my Synology Nas purchase from DataCare.

Sr
Review №7

Im extremely happy with the NAS purchase which I made from DataCare. Very good support, very fast delivery and good prices. I would definitely buy from here again.

Sh
Review №8

I have tried to contact you on numerous occasions.I used the WhatsApp number on your website - no response.I called your store - left a message with sales - no response.Called and dialed 0 for operator - no response.

Fe
Review №9

Great communication and fast delivery, thanks for a great solution, we are enjoying our Synology NAS very much!

Ra
Review №10

Thanks for the follow up. May be Amazon does delivery better but I went with DataCare for such after sales follow up and help with technical issues. Thanks for proving me right.

Al
Review №11

Great company and more importantly great after care. I bought a quite expensive Synology system, its great but takes a bit of getting used to and me even being a small company faced no barriers with support from Hithendra and the team at DataCare, I would have no hesitation to recommend to other buyers. Thank you DataCare, I appreciate you.

Da
Review №12

Ordered a Synology RackStation NAS late on Sunday afternoon, these guys had the best price I could find onlinei. I received the invoice and link for payment only an hour later after they confirmed stock, and a call at 9am Monday morning for delivery which arrived just before 10am. Exactly what I ordered, new and sealed, perfect! They even followed up with a call to make sure everything was working and to offer support if needed! Wow! So overall great and quick service, and a good price too. Recommended! 5*

El
Review №13

We are BestComp Group Company from Azerbaijan. We are dealing with DataCare LLC for many years. We are very satisfied with the service we receive. I would especially like to note the manager Rashid Moopantakath, with whom it is very convenient to work.

mo
Review №14

The best IT company in UAE, many brands are there, Competitive prices, super friendly staff, I bought a NAS storage from them and they gave me exactly the best fit for my requirements, delivered next day.. strongly recommended.

At
Review №15

I purchased 2 QNAP devices and the service and support before and after was fantastic. I will highly recommend them, professional and polite. Always available to help.--AR 10.8.20

Dr
Review №16

Best experience ever. Bala was extremely professional. Order placed in the morning, and items were received within less than 2 hours.

Mo
Review №17

The guys in DataCare are will organized, they have a great support team, and Im certainly will be working with them again

Ph
Review №18

Absolutely amazing service. Disks were ordered one day and arrived the next day. Would totally recommend to anyone who needs great IT services

Ju
Review №19

Very good after service. I have few times problems with connection my Qnap NAS storage back to network when I change apartment. I send request email to help me out and in few hour i receive a call to fix issue remotely. Ayaz was super helpful and usually fix issue in no time.I recommend DataCare LLC for any porches regarding NAS drives. Good price and most important, long term service if anything go wrong.

Mi
Review №20

I had a problem with my Synology NAS after a burst water pipe. Contacted Synology support and they informed me to get in touch with my local dealer, DataCare for an RMA.DataCare took care of everything from there, it took three weeks to receive my repaired NAS back. Communication and details with DataCare have been excellent throughout the process. I’m really happy to have used them for my hardware purchases and will continue to do so in the future.

Er
Review №21

Very quick delivery and correspondence over email, Staff were helpful to me and great to deal with.I would highly recommend.

S
Review №22

Highest professionalism at the every step of interaction. Totally recommend.

Jo
Review №23

Nice experience shopping online with them.

Ro
Review №24

Very serious, professional and fast responsibe staff.Thank you for your support.

Su
Review №25

I am very disappointed with the service. After a promised delivery by 11 am, I had to call and follow up on my order. The sales rep Shandar promised to give me a call back to check on the delivery status, which never happened. When I finally called him, he sheepishly laughed and admitted that he forgot. I now get the information that the delivery will be around 4.30 pm to 5 pm. Nothing is happening. I called the driver and he always tells me half an hour by the latest 6 pm. At 6 pm I make another follow up to be told that it will take another half an hour. The driver had to go somewhere else yet again. Is it because I am a woman that my order is of such low importance to them?! Worst of all, he needs to ask for my details again, which I had already provided twice. The service is very poor and I will make sure to place my orders elsewhere next time.

Ra
Review №26

The Service and support I received from the team was outstanding. I had an issue with a product and they replaced it immediately to solve my problem. I would recommend using them for all IT purchases.

Pe
Review №27

Good place for your data related products like hard disk and servers.

Ch
Review №28

Very helpful and friendly staff. All storage related products and professional systems you will get from them. Mr. Chandana looking after all my orders without any delays.

Ro
Review №29

The best Data focused company in Dubai. Great pricing for NAS and Hard Drive. And a stellar customer service. Can only recommend.

Ta
Review №30

Support Is Outstanding

Ab
Review №31

Good products and good services

Ha
Review №32

I really like this shop tried there items and they are cheaper than anywhere else..I will use them for pc items

Ra
Review №33

Rashid is good sales manager

Da
Review №34

For your data storage related products. Branded products in stock.

Be
Review №35

They offer a wide range of products and services when it comes to the computer accessories. Very trustworthy.

Za
Review №36

Excellent service, very responsive and provided good in-depth information about the product. We had a technical support issue with the setup of our Synology NAS and Ayaz from their technical support team was extremely helpful and went the extra mile to resolve our issue. I will definitely be making future purchases from Datacare in the knowledge that I am not just buying a product, I am buying peace of mind with a level of support that, in this case, exceeded my expectations.

Ha
Review №37

Fast service and staffs response well

Ni
Review №38

These guys are Amazing ! They set Couchpotato and Transmission on my new qnap from Command line. This is something that is not offered by Qnap via their App store, but these guys did some scripting and got it installed for me. Plex is the Cherry on the cake, and now I have a neat little media center.Excellent product, Superb tech support. Would highly recommend them for any job which needs more than just a box setup.

Im
Review №39

Excellent service

Di
Review №40

The Technical Support Engineer, Mr Ayaz, was very helpful and patient, he understood the problem with only a few questions and was able to help resolve the issue quickly and effectively.

Ab
Review №41

I purchased a NAS from them. The experience was smooth. However, what is really great is their after sales service. Their team is knowledgeable, resourceful and really helpful. I had an issue with the NAS and took it over to them. They diagnosed the issue quickly , identified that the faulty HDD was still under warranty and immediately provided a replacement. No running around, multiple emails etc. for warranty, replacement etc. Highly recommended

JA
Review №42

Very nice place... all items are available any time...

An
Review №43

Excellent service

Us
Review №44

Excellent service, fabulous aftersales support and experienced staff. Highly recommend.

Bh
Review №45

Parking was difficult to get but they had the lowest price on Wacom Cintiq 27. They also suggested me to buy the ergo stand which was not in stock. They delivered next day to me with cash on delivery so I didnt have to visit them again. Glad I bought it because this unit is difficult to work with without ergo and wacom has decided not to bundle it.+ Good pricing+ Great sales guys - know what they are selling.- Getting parking is difficult- Its a shop, dont expect units on display like sharaf Dg or any other Large format store.

Em
Review №46

Extremely friendly and professional. Highly recommend.

Er
Review №47

Most of the staff do not have a good IT understanding or, if they do, they are unable to explain to their customer.

Ch
Review №48

Very good crew and service!

Hi
Review №49

Best place to buy Data media

Qa
Review №50

Its a Computer Laptop Accessories store.Not every Item was available

Sa
Review №51

Datacare support is excellent

St
Review №52

Yes

Sh
Review №53

Nice

Sh
Review №54

All IT solution in one umbrella

Bu
Review №55

Very feiendly knowledgeable staff. Thanks

Ka
Review №56

Clitoris

Information
21 Photos
56 Comments
4.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.datacaredubai.com/
  • Phone:+971 4 393 6912

Categories
  • Computer wholesaler
  • Computer accessories store
  • Computer store
Working hours
  • Monday:9AM–2PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–2PM
  • Friday:9AM–2PM
  • Saturday:9AM–2PM
  • Sunday:9AM–2PM
Payments
  • Credit cards:Yes
Similar organizations