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Kings Palace Real Estate P.J.S.C
Dubai, United Arab Emirates
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Al
Review №1

HorribleJust horrible customer service. I was forced to deal with them because of our office owner. I have never ever in my life dealt with so many unprofessional, rude, and disrespectful people.Once I was in their office waiting for 3 hours to sign a contract. The way that they were treating customers coming over for a same purpose was beyond imagination.I have tried to reach their management several time and he was too busy to give his royal time even after I called 20 times.Im am so happy that the owner finally changed their agent.

Zi
Review №2

A great real estate company that care about clients needs and regularity ,Has a good team work easy going, committed and hard working .

MO
Review №3

I have took the flat with him, so far good approach, Mr. thomas is very helpful in assisting all.

Bl
Review №4

Worst experience that made me weep, account had issue with money in it, just one time & they blacklisted after paying the money and a huge fine that they gave me for the bounced checked. No human feelings & loves to take your money. Please please dont deal with them you will regret it. No maintenance at all, I do it myself.

If
Review №5

R&S Building SharjahI was staying in R&S building, the management is so pathetic, i had drainage water leaking in my flat from the apartment above me,it was smelling like sewage ,i contacted the agent, they never bothered to come and check and now when i vacated the almost 4months ago, they didn’t give my security money back which is 1500 Dhs, whenever i try to contact the agent, she argues and fight saying its not ready!!!MISS HOURIA working there , is always ready to fight and very very rude, i have never seen a rude female like her, the receptionist there are also very rude and unprofessional, i go to office and wait 1-2 hours just to meet Miss houria and talk about my deposit, she walks infront of me ignoring but never come and talk and when i try to approach her, she starts yelling at meI posted this review before and she asked me to take it down and promised if i take it down she’ll give me my deposit back but its been 4months now, they still didn’t give.

Na
Review №6

Only Reception Perfect others All department minimum you have to contact 3 to 5 time there is no call back function. Only Customers Shuld follow up.

Ma
Review №7

Highly recommended. Friendly staff. Quick Service

Al
Review №8

The best real estate company in UAE ever since, excellent and easier to deal with.

No
Review №9

Very Bad behavior and telephone manners of the staff. The staff need training on customer relations. Tenants are not beggars. They are you are clients.

Ma
Review №10

Kings palace is one of the well known and prestigious company in UAE.

Wa
Review №11

The Best & Professional Real Estate Company to Find, Very Good Service and Nice Management, Thank You very much Kings Palace

Ab
Review №12

This company has the best customer service and also friendly staff.

Ab
Review №13

The most reputable and prominent real estate company in UAE.

So
Review №14

The most guaranteed and prestigious real estate company in UAE.

Wi
Review №15

Bad experience. Specially the lady behavior is very rood and she is treating the Clint as a beggar. no values of the customers.

Ja
Review №16

Such a ridiculous management I have never come across in my life, Lived in their lease property for 11 years, having always some of other issues...not even once they have arranged painting for my house, now I left and running behind them for my security deposit for past 7 years, no body takes responsibility, all they say same story for last 7 months, but if tenant delay the payment they but heavy fines .I am not sure about others experience but mine is worst , I am still waiting for my securtiy deposit.

Mi
Review №17

This is one of the worst companies of real estate ever, their agents don’t care about the company or the customers they only care about their commission and their self only , even if you are going to pay the rent in cash the agents and finance refuse to get the money till you pay 500++ as penalty every time you visit the company ( so weird!) , otherwise if you ask them to change the deposit Cheque they will ask you to pay 300++ for them , if you refused to pay they will not accept to receive your money ( another weird point ) , So I am advising any one not to deal with that company,I am sorry that I dealt with them , very bad experience in real estate,

Ar
Review №18

Arrogant staffs. Mainly lady their is shouting to the customers, as they feel they came to beg.

Ah
Review №19

As a agent Im working in this bldg which registered on kings palace, i think they r only thinking about own not for agents...

gl
Review №20

Bad experience. Also their receptionist behaves as if she has descended from heaven

Sa
Review №21

Been staying in one of their buildings in Jaddaf and they do not even have a maintenance contract for the building.While at the time of lease signing maintenance service was promised.Can i make an official compliant for this to authorities.

Je
Review №22

Since 20 years i was live dubai, me and brothers doing business at many places in dubai at like deira, al warqa .. etc, so far i met many real estate brokers agents i did close many deals ,, but in my life i never met worst like this real estate, actually your rated starts 1-5 ,, but i want to give 0 rated sevices .They ask us to pay for building maintenance

Ma
Review №23

Best company in UAE

Am
Review №24

Its very bad company with worst services and policies....I recommend everyone not to deal with this company.

Sh
Review №25

The worst real estate company in UAE.Very unprofessional and unethical real estate company.They will never return your deposit even if you return your flat in proper way and in very good condition. Shameless in giving lame excuses for not returning deposits !! MUST STAY AWAY..

Ma
Review №26

One of the most trustworthy real estate company in UAE.

So
Review №27

Very polite and friendly staff. They deserve a 5 star rating

sa
Review №28

They ask us to pay for building maintenance, but they dont even remove the garbage. Very very poor maintenance. If Google has rating in negative stars i definitely would have preferred that.

Ge
Review №29

It was one of the easiest real estate to deal with.....

SU
Review №30

I request Nobody go there, I felt the worst experience in my life

SH
Review №31

Large operation work force, well maintained facility

Mo
Review №32

I had a nice experience

Mu
Review №33

Thank you kpre

TI
Review №34

Thanks team for everything , it has been a pleasure working with you over the years

Jo
Review №35

An un professional and unethical real estate company, after 4 months of the tenancy expiration they are still holding my deposit, very bad customer relationR&S Building, Apt. 803,Al Nahda Sharjah

Fa
Review №36

Ive done business with kings palace real estate and I have found out that the company is really professional in dealing and fair transaction. I like the customer service and the way they handle each clients separately and cater to their needs. Good work .

Ra
Review №37

One of the Best and oldest real estate ever found. Very Professional and Friendly Atmosphere. When ever i visit them I feel like homely Atmosphere . I like the their tea most which i find whenever i visit them.

Ej
Review №38

Good place for investment

Ma
Review №39

Good environment for work

Sa
Review №40

Very very bad service

Si
Review №41

Friendly Staff with a smile on their face always

So
Review №42

I have done a business with these professionals. And the services they provided beyond words. Liked their dedication to professional commitment.

Al
Review №43

Everything are well organized

سل
Review №44

Worst real estate ever!Never will work with them again.

Sh
Review №45

I have had such a bad experience from this real estate company. I would not recommend them to my worst enemies thats how horrible my experience with them was. Had to follow up 2 months for getting my contract after I gave them my cheques. Very unprofessional and greedy people . Building maintanence is so unresponsive and you end up having to bear the cost. Worst real estate experience I have ever had. Very rude to their customers and dont know how to treat people PS: Read their contract carefully before signing and dont trust them at their word, better yet dont rent anything from them. Be safe .

so
Review №46

Giving hard time to customers no body replying for phone calls when u have request for mantince. Plz take care they just look for Thier commission very bad and unprofessional service

Re
Review №47

If you think that you ever faced rude and careless customer service in your life, this place surprise you and ensure that you didn’t face such an amount of rudeness and carelessness until you met them.Never EVER rent anything from them, you’ll find that they offer one of the highest prices for any property.Honestly, I’m only giving them a 1 star because there are no zeros in this rating.Edit: if you were unfortunate enough to rent from them, make sure to take a photo for EVERY SINGLE SPOT in the place you rented because they will deduct the price of any missing/damaged thing from your security deposit, even if you took it from them that way, so you have to prove that it was missing/damaged when you started renting the property from them.

Mo
Review №48

No maintenance after sale and AC are bad conditions and flats not clean and lots of rats inside the buildingVery hard to ask maintenance for a visit and takes more than a week and if you call , u feel that you begging from them.

al
Review №49

Horrible experience.. No service, no response after signing contract... Wont recommend

Fa
Review №50

Fraud company. They will not return your deposit and will also demand more. all planned setup with authority involved. beware and keep away. Also, very poor after service.

is
Review №51

Better no comment than say the negative things

Ju
Review №52

Friendly, professional and helpful

Sh
Review №53

One of the best real estate companies that dealt with them in terms of commitment in the dates and handling wonderful

ha
Review №54

The best real estate company i deal with in UAE .Very professional .I was a tenant in Warqaa last year good dealing and customer service specially Ms: Sihame .

ho
Review №55

LiarsAnd they are greedyTrying to squeeze money in anyway.Properties are very oldNo cleaning or anything they just provide dirty apartments.Be careful because they won’t provide parking all the timeAnd they would just go to the police if you are late for even one day even if you leave a notice.

Gl
Review №56

Very disappointed. Only ladies are dealing there. Very rude. Didnt even bother to listen. Always keen to get higher and higher money. Unexpected behaviour and prices. Highly not recommended.

Am
Review №57

Very professional treatment specially Mr. Rajeesh... he was comitted to finalze all my paper just in time he is really very helpful and decent..

Ha
Review №58

Worst customer service ever... absolutely careless people... including couple of those with the manager title ....not sure on what basisI have been complaining for 8 months but no one seems to carePerhaps it was my mistake to pay the full year in advanceNawal and Doreen ( who cant care less) can share the contact details of mine should you wish to solve my problem but I doubt you wouldHorrible indeed

m.
Review №59

Since 11 years i was live dubai, me and brothers doing business at many places in dubai at like deira, naif .. etc, so far i met many real estate brokers agents i did close many deals ,, but in my life i never met worst like this real estate, actually your rated starts 1-5 ,, but i want to give 0 rated sevices ,,

ay
Review №60

I was a tenant in the MURQABAT bLDG and frankly their services are wonderful and very cooperative

Ta
Review №61

Well organised and truly proffesionals leading this organisation.

Sh
Review №62

One of the best real estates , i deal with them and i suggest them to my brother to rent out one of their property as well.

Ne
Review №63

I have done a business with these professionals. One of the best real estate company in UAE.

Es
Review №64

Worst real estate company you can deal with. They dont respect their contracts terms nor they respect the tenants. No services at all, called them many times for services without any response.Simply bad experience.

Sh
Review №65

There staff are so rude... And only they want money even free maintenance... AL SAYIL BUILDING BUTINA SHARJAH... Specially that one lady Name HURIA if you say some help she start fight.thats all people run from there.

Se
Review №66

Very Good Staff and Management. Highly recommended.

Ma
Review №67

I like this company, they have hard working staff and good working environment.

Ab
Review №68

Have visited as broker but experience was very bad. They have their own set of rules which is not there in rera. Most of tge tenants who were coming for renewals were disapointed by their behavior.

Sw
Review №69

I couldnt agree more, this is a very horrible service. The employees are so rude to you. The customer service bad, they find every reason to give you a fine. Poor, unsatisfactory service dont deal with them.Your response is of no use. The people Houria and Darien are the most rude people ever. I had asked for help and clarity, we are all busy doing multiple things. These women are not able to communicate, she said I do not know how to do my job. And when I said you are rude which was an honest expression she said I am rude. I am the customer here, there was no help provided all your people kept doing is calling and asking for more money and threatening to take it to the court. This is absurd, when I asked this is how you treat the customers? I asked her I was not made aware what was to be done so please help me. She said, This is not my job, it is not me to tell you how to do it. If you dont know how to do your job I cant help you. A very horrible experience over and over again. I wish I could give you no stars at all. Very poorly handled, I am so glad our business relationship is coming to an end. I hope Google posts this for everyone to see how badly you all treat customers and how your team Houria and Darien talk to the clients.

Mo
Review №70

They have responsive staff and process friendly management.

na
Review №71

One of the best real estate in UAE since before.

Su
Review №72

A well established company in real estate business in u.a.e

ni
Review №73

One of the finest and reliable real estate in UAE.

Mi
Review №74

Kings palace provide best service ..

Be
Review №75

One of best Real Estate agent in Dubai... since 20 years Experience....

Ah
Review №76

Plz avoid this real estate. not worth even a single star. 3 yrs in their property suffered a lot. They act like a professional thief.

ki
Review №77

Delay to do maintenance work, delay to Clara return deposit.

Mo
Review №78

Very kind staff and good services

Ki
Review №79

Really Great, Professional Company & Great Agency.

Az
Review №80

Ask to your staff about star ratingNot hereWorst ever

xA
Review №81

Bad service staff

To
Review №82

One of the best real estate companies in Dubai

FA
Review №83

Help full

Mo
Review №84

Very bad real Estate, They are most Thief real estate ever, (Rajesh, And the Moroccan manager,)

Sh
Review №85

Excellent 👍

ti
Review №86

One of the best real estate

Ar
Review №87

Best real estate ....

Be
Review №88

One of the most popular Real estate agents in Dubai....

Re
Review №89

Very perfect company

AH
Review №90

I like this company, friendly people.

re
Review №91

Ok

Ah
Review №92

Bad experience with this company

sa
Review №93

Good

na
Review №94

I had a bad experiance from this company...

Sh
Review №95

Nothing to say

Al
Review №96

One of the worst experience in my life with real state agents , they are rental scams ,there services are extremely bad a lot of charges for no reason and worst of all once you leave the apartment they will send you heavy bill for repairs .. Please avoid this office

Lo
Review №97

Poor serviceThey need only money

Bu
Review №98

Good company

ta
Review №99

Bad and very unprofessional.

Sa
Review №100

Very bad customer service ..

Information
10 Photos
100 Comments
3.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://kingspalace.com/
  • Phone:+971 4 269 9113

Categories
  • Commercial real estate agency
  • Advertising agency
  • Building materials supplier
  • Real estate agency
  • Property management company
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:Closed
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
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