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Karcher Regional Experience & Service Center
Dubai, United Arab Emirates
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Comments
Sh
Review №1

Karcher service center in ras al khor is customer friendly and very quick in solving our enquiries and problems.Friendly service staffs explain to you about the damaged parts and troubleshoot it perfectly! We had the pressure drop issue in one of the jet wash gun, they were able to troubleshoot it correctly and replaced with spare parts

Mo
Review №2

Just took my karcher product for repair and they were so kind and helpful to give me every information they have... I really appreciate it..Thanks

Mo
Review №3

Excellent service and explanation of the job to be done. Price for repair was reasonable

AL
Review №4

Great customer service from Mr. Rasool very knowledgeable and helpful. Policy was specific to my needs! I Recommend Karcher.

cl
Review №5

I went to your customer service 10 days ago and till this moment no one care and totally ignore my email

Ja
Review №6

Service was excellent. Very thorough with the procedure and formalities of doing the service. Although I had a relatively minor issue to just change the power cord, they inspected and tested the machine thoroughly. All in all, a good experience with the personnel. Done in less than half an hour and came out with properly working piece of equipment. Ample RTA paid parking.

Li
Review №7

Excellent service. Thanks to Ryan Reyes and Shakeel Ahmad. There was an issue with the cable that they solved and repaired within half an hour. Amazing service by Ryan Reyes at the reception and Shakeel Ahmad who repaired the cable. Highly recommend Karcher products as well as the service at their service center.

Al
Review №8

Very bad service and very expensive

Ib
Review №9

It was a brilliant experience dealing with the service team as well as their products with professional standards met in every aspect. The staff have been very cooperative and helpful and would recommend them for personal as well as professional uses.

Iy
Review №10

Quick service. Fixed my vacuum in 20 mins.Great staff. Would love to say Thank you.

Ac
Review №11

Good Service and Quality Products

He
Review №12

The team at service center is very quick reliable and helpful.. Highly recommended them. Keep up the great work team.

du
Review №13

Karchar service is great specially professional team the team is very supporting special thanks to Mr robairto and Mr Rizvi

Wa
Review №14

No service in Goa, India. Used for 1 1/2 year and queried all over Goa, cant find anybody to repair. Had a Black&Decker for 7 years... absolutely no problem.

Jo
Review №15

My wet dry machine stop working, took it there and they fixed uner warranty without any comments.They billed me a couple of AED if I wanted to replace some old pieces, so I accepted.Service was good.They have to improve their communications and message the client when the service is done.I wrote a couple of emails without respinse and they never called me back either.But it seems they are so busy. Improve it.But you can take your goods there and they will fix them. No brainer.

se
Review №16

They have a good service. The staffs were very helpful and cooperative!

Pr
Review №17

Got a vacuum cleaner a year ago, just worked for less then 8 months, we did not go looking for service center due to covid and last week managed it to show to the technician at the Karcher service center.Cost of the vacuum was 350 AED and they told me it would cost 300 AED to repair the motor. I feel the product is poor, and cost of service after warranty is extremely expensive. I am totally unhappy with the quality and cost of after sales support.

Ra
Review №18

Very helpful and efficient service.I got solution for my vacuum cleaner in couple of minutes.RTA parking available

MA
Review №19

Friendly staff and reasonable repair services of electronics.However, ll cost you more from outside shops

Sa
Review №20

Amazing service center. The staff and technical team is vry helpfull and co oprative....highly recommended.

Ku
Review №21

Service was quick. They have waiting area for customers. Location is very remote though.

Pr
Review №22

Got our machine fixed just on time! Highly recommended

Ch
Review №23

Great team! Great service .. 💙 keep it up

Fl
Review №24

So! I broke my k’archer vacuum and I was really disgruntled to think I’d have to purchase an entire new machine!But no! No need! K’archer Service Center foxed the broken part on the spot within minutes.Ryan was efficient and professional and I was so happy that I went and used this service rather than throw out the vacuum and buy again at a great expense.Ryan was so kind and lovely and offered me other products for the vacuum to stay at its optimum state.I really can’t recommend this service enough. It’s so good. I might break my vacuum again!

An
Review №25

Very helpful. My issue was solved in just a few minutes.

Su
Review №26

Excellent customer service and they were very quick to respond. The guy who came to our studio to fix the machine is excellent and gave us the best solution. :)

Am
Review №27

Wow what an awesome team. Super helpful and friendly! Highly recommend you drop in before resorting to buying new !!

Aj
Review №28

Happy with the service team. But the reception guy there is really arrogant and expert in finding reason how not to help customers. Sorry, but I had to write this.

JK
Review №29

Good place to get all your spares. Just call In advance to make sure the part you want is available and in stock prior to the visit to avoid any inconvenience.

El
Review №30

Excellent service, very supportive

Kh
Review №31

The technical staffs are friendly and supportive. I need a small part for my carwash nozzle, they arranged it for me very fast.

Do
Review №32

After 6 hours of waiting for the mail reply, I choose another shop, better and more efficient.

Mi
Review №33

Great service and quick turnaround. Well done guys.

Ha
Review №34

Very nice and helpful

Ya
Review №35

Excellent services, remarkably friendly ( Joy is an exceptional man ) my thanks to all.

lo
Review №36

Friendly and helpful staff. Google map location indicates the warehouse backdoor but the shop entrance is actually on the street corner.

St
Review №37

Good service. Polite staff.

Ja
Review №38

Very good service .even they fixed my k3 free of charge although out of warantee

mo
Review №39

Karcher products are best.

Xe
Review №40

Best products!

Ha
Review №41

Very helpful staff , very good service.

Sh
Review №42

Nice electronic shop

Af
Review №43

Excellent and Prompt Service, Well mannered and courteous Staff...Keep up the good work

Sh
Review №44

Friendly and proficient staff.

Mo
Review №45

My experience with them was not good. They asked for unrealistic fees for cleaning the engine. While I did myself after and toke me 5min.

Jo
Review №46

Good service and friendly staffs.

Mo
Review №47

Very speedy service. Fixing while you are waiting..

Na
Review №48

Good customer service

Ba
Review №49

Good service

Yo
Review №50

Almost helpful staff

Ah
Review №51

Never been here tho seems like professional.

dx
Review №52

They are very slow in com & reperfor checking take three warking days and to replace electric cable also they take five days morenot good for Home Appliances .I will not buy same brand In future .

um
Review №53

Very poor service

ah
Review №54

Provide all services for their products

Gh
Review №55

Good service

fa
Review №56

Quick service

Tr
Review №57

Fast service

No
Review №58

Very nice service

su
Review №59

Contact them and wait.

At
Review №60

Great product but with Bad local service , Three Weeks waiting for afilter, very slow and bad communicationsent them more than one emails but not replay .

SA
Review №61

Good

Pa
Review №62

Staff r so helpful&considerate

sh
Review №63

Not working

Is
Review №64

Too professional and too complicatedPrices are the same prices online

Na
Review №65

Helpless people

as
Review №66

Dfc

Sh
Review №67

Good

To
Review №68

Excellent service I had a minor pump malfunction that was fixed at the same time and without charge

Information
58 Photos
68 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.karcher.ae/
  • Phone:+971 4 320 7563

Categories
  • Cleaning products supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair-accessible entrance:No
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