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Alison Nelsons Chocolate Bar
Dubai, United Arab Emirates
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Comments
He
Review β„–1

It’s nice place to enjoy your delicious coffee and watch the skatingVery friendly staff and manager thank you πŸ™

Lo
Review β„–2

Horrible service. The manager in the restaurant is clueless and seriously lacking proper customer service skills

Om
Review β„–3

The serving staff is pleasant and helpful, but the managerial staff need some proper management training at this place. We ordered lunch and drinks and they asked that I have to leave because i had a takeaway cup of tea with me, which i have to either throw away or stand outside and drink. This coming from the manager as it is against their policy... I can understand if people bring outside food and not order anything from the restaurant but a cup of tea while we had ordered lunch?! We cancelled lunch and walked out of the place. They seem to have a sense of privilege and a bad attitude due to their location next to the ice rink. Would not recommend going here.

A
Review β„–4

Loved the coffee and the dessert, comfortable sofa, ice rink view

Ri
Review β„–5

No difference in coffee. Order a Flat White and Cappuccino, both exactly the same.Poor effort made and definitely Style over Substance

Gr
Review β„–6

One of the best hot chocolate you can find in Dubai Mall, and to add to the mood, youre next to the ice rink πŸ˜Šβ„οΈ

No
Review β„–7

The food was great! But the staff are so rude and not professional! Not welcoming at all..Bad experience i wish a place with this quality food can have better quality workers.

Sa
Review β„–8

Today I visited the chocolate bar for the first time. I wanted to try the crepe they make. I tried the triple chocolate crepe and brownie crepe. Both were terrible and not up to the expectation. Not to mention the high price comparing to the taste.Will not come back.

Ma
Review β„–9

Its so funny that its a β€œchocolate bar” but the food menu has more options than the dessert menu which has very limited number of desserts. The name does not suit the menu because chocolate used is not even high quality, I think it is a cheap chocolate like nutella. Very overpriced for nothing. I do not recommend.

Sa
Review β„–10

This doesn’t place doesn’t surprise me when it comes to serving desserts , every dessert tried till date has been super yummy and to the point . Keeping the prices aside which few might find it but expensive , it’s really worth giving it a try

No
Review β„–11

They asked me to get go out because I had a Starbucks drink in my hand. THE WORSE SERVICE!

Ri
Review β„–12

The Cafè macchiato was terrible

Ma
Review β„–13

Waffle is great, but service? I don’t think so. We waited 20 mins for the menu after several times of reminding the staff and manager. The staff forget to bring utensils with the food and they forget some of your order. Hope to see a change.

al
Review β„–14

Very badunrespetfull manners from the representative manager

Jo
Review β„–15

Awesome FreakShakes; specially the Moneykick Shake. Great selection of food. All time favourite place ❀

Am
Review β„–16

Nice place ..Good staff

Ab
Review β„–17

Their sweets are good but too much sweets .

Ma
Review β„–18

Been coming back for the chocolate ice cream with chocolate sause for a couple of days. Love it.

Do
Review β„–19

The best experience for a chocolate cake fanatic like me. It was a great experience with a great view of the Dubai circle rink. It is a good family time to be spend at ice rink and have a hot chocolate with the hot chocolate pastry. I would suggest everyone to ask for the special and have the same. But it would be costly and I assure you wont regret for the amount that you have paid

ch
Review β„–20

Nice

Ja
Review β„–21

Awesome service! You do need to ask for anything more. Servers and managers are always on the lookout for the customers needs. Mamagemer came to the table and ask us if we needed anything twice and made sure our food was perfect. Def come here again!!

Sh
Review β„–22

Its a chocolate bar with tasty desserts and coffee. Delicious tasty chocolates with all customisations. This place will surely help you put on some weight.

Ah
Review β„–23

Nice place in Dubai mall near ski

Ab
Review β„–24

Worst service, the staff were rude and i ordered a molten cake with a candle and no birthday song was presented. The tea and coffee i ordered came late and deserts melted . Really the worst service ever.

Fa
Review β„–25

Money kick milkshake is the best

Ra
Review β„–26

Extremely terrible service! Unbelievable this place was allowed to open near the ice rink. The waitress took 50 minutes to get us our food and missed one of the orders completely. After asking for a review sheet TWICE, they ignored my request. Bad experience.

Fa
Review β„–27

The worst Chocolate fondant for a β€œchocolate bar”. The manager was kind enough to replace it for us but it was still horrible!

Da
Review β„–28

Must try the money kicks milkshake!! Awesome!

Ha
Review β„–29

Turkish coffee was horrible

Yu
Review β„–30

The dessert is superb. The main course was not good.

Ma
Review β„–31

Got my order wrong (hot instead of iced), which I let go, but also charged 10aed more than was needed because of a mix up in communication

Bo
Review β„–32

Pretty lit ice cream

Mo
Review β„–33

The best coffee ever

in
Review β„–34

No1 Milkshake thank u moneykicks

Sh
Review β„–35

The best is money shake

Ab
Review β„–36

Mediocre desserts, mediocre coffee, and mediocre service. I cant believe I am gonna say that, but I prefer their branch in Riyadh to this one.

Fa
Review β„–37

Worst behavior in Dubai mall especially the manager (lady)

mu
Review β„–38

Wide range of deserts to indulge in

ha
Review β„–39

Yummy love it

Sa
Review β„–40

The service is very, very, very bad,, the branch manager was so bad with us that we left the place and we could not eat because of his provocative style and treated us in a condescending manner and ordered us to sit in the place he chose and when we chose the place, he preferred other people!! And with all this, we got mad and went. I am surprised that Chocolate Bar is appointed like this person?!!!!!! ,, How is the management of The Dubai Mall satisfied with the presence of a cafe in a special place and its management failed? Most of the comments agree on the bad service!!! In addition, the menu is normal

NA
Review β„–41

Unfortunately, the manager was very bad at dealing and does not rise to be a managerI wish they would change the chairs because they are expired, unfortunately there is nothing good and an experience that will not be repeated

SR
Review β„–42

Its nice for the people you love to evade calm

Al
Review β„–43

Arabic coffee is very badThe food is very goodMenopause is very goodThe meeting and the place are wonderfulThe service is good

Af
Review β„–44

Bad. The staff treated the top in bad. We felt heavy in such a position. I wish them a higher deal .. The ice cream is very ordinary and the cappuccino is bad

Am
Review β„–45

The Arabic coffee is unfortunately very badHala is pretty good 6/10

Ya
Review β„–46

Ideally located, comfortable sitting and distinctive menu

Na
Review β„–47

The place is nice but the staff were very helpful and the service was very expensive

Ψ³Ω„
Review β„–48

Very very bad experience, Arabic coffee is just an American coffee in Dallah. The service is also poor, not worthy of sitting or walking in front of it.

شي
Review β„–49

The Dubai Mall adore

Information
86 Photos
49 Comments
3.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://nychocolatebar.com/
  • Phone:+971 4 339 9803

Categories
  • Chocolate cafe
  • Snack bar
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
Service options
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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