5 people working there. I left after having wasted about 25 minutes, with no part. No one helped. And the two employees I spoke to were highly unskilled in basic customer service to say the least.-Walked in and asked about a part I saw on their website.The man pointed behind him just saying There.-I go to that area and theres nothing like the part Im looking for, but theres another guy, so I figured Im supposed to ask him, and I do. He tells me to wait for the salesman, hell be here soon-After 10 minutes of waiting there I ask the second employee if he knows how long it will be before the sales man gets here, and say I just wanted a part I saw on their website. He then points at the first man I spoke to and tells me he can help me. I ask that man again and he tells me to hold on and starts speaking on the phone.-I walk around the store and eventually find similar parts to the one I needed, so I decide to browse them while waiting for the salesman to get back to me.-After another 10 minutes, I go back to the man, whos no longer on the phone, and ask a third time. He then stands up and takes me to those parts I was just browsing.Theres one that could work but its different and not ideal, so I ask if they have the specific part I need in stock.He says I dont know-I suggest maybe he can check with the part number from their websiteHe says I dont know-I ask if theres anyone else in the store I could talk to to check if theres stockHe says No. No stock and shrugs, grabbing a plastic bag and reaching to take the part I said could work, but wasnt the one I wanted.-I ask if he knows how long it could be until they have it stock.He says I dont know-I ask if I can place the order on the website, would it be sent from this store or from another warehouse that might have stockHe says I dont know-I calmly tell him Im trying to buy a part from them, and would like to speak with someone who knows, asking who can I speak to.He says I dont know and shrugs again.
Please Educate your salesman. You are such a big company saling alot of items and your salesman even dont know what is Wiper Blade.
I bought a new body kit from FK and I was very impressed from their service and quality.
Spare parts are available
Very good place for auto accessories
I deal with al khateeb int’l last 30years
My work place
Wholesale and retail for Car accesories and 4x4 items
Old shop with different items
Good deals
Specialist in Car Accessories
Poor customer service