First time to eat in this Steak house and at first I was skeptic that its not as fancy and nice as the previous steak houses I tried here in Dubai. But the Butcher shop and grill in Mall of the Emirates really did impress me with the taste! I can say its really good!Although, price wise its a bit expensive than other steak houses in a Mall, however its justifiable for their taste! The ambiance is nice as well and they comply with Covid-19 measures so its safe to dine in!
Service: The staff can be more attentive to each table. Especially when restaurant is not busy, all staff is standing at the counter chit chatting. Our table drinks are empty, waiting to be refilled.Food: Need more steak sauce for the T-Bone Steak. It’s a big steak, the sauce is too little and they charge extra for steak sauce.Portion of food seems to be smaller now compare to my last visit.
A great casual steakhouse that accepts the Entertainer vouchers therefore making it really price friendly. There is an array of options on the menu ensuring everyone is satisfied.We ordered sirloin steak, fillet steak and chicken breast with various sides. All dishes were devoured and we had a great time.Great service!
My family and I had a miserable experience with the espitadas, the meat was definitely gamy, we only realized it half way, none of us digested and could not sleep at night. We all experienced the same effect. Be careful to check your cuts, they add spices to hide the foul or ruined meat taste and lots of butter so you wouldnt be able to detect it easily.
Im always impressed by their service, quality and big portions. I had the Chicken escalope and it was absolutely delicious and the portion was HUGE! The mushroom sauce was awesome too. The place accepts Entertainer.
Ordered Combo menu plus a 500g Rib Eye steak for dinner (4 adults). We asked for medium. Everything was perfect, chicken, prawn, ribs, sirloin. Mushrooms sauce and blue cheese sauce go well with those. The lamb chop seasoning was good, but meat quality was substandard, it was tough, so hard that we couldnt really eat it. Not sure whats wrong as lamb should be easier to cook among others. We had peach tea in a pitcher, which they put too much ice on it.
Loved the Sirloin Steak and Seafood Skillet! Good Service experience from Anup... Thanks
The wagyu steak is the best steak they have so delicious and yummy.They cooked it so professional as you request every time perfect if am in mood for pinky or medium well or no blood. But i really recommend it medium as more juice for wagyu.You can buy non cooked meat as well as this is butcher shop.
The two meals we order were super tasty! Well prepared as requested, Seasoned was as it should be, and the cuts were grilled perfectly.The service was just perfect.Price is not cheep, for our meals it totaled around 250 but the portions was more than enough and believe me it worth it.It is my second visit and will do it again, adding photos from previous visit (chicken and salmon)
One of my favorite places to have a burger!! Yes a Burger. Their medium well burgers are juicy and just the right texture. It comes with fries or Onion rings and coleslaw, absolutely delicious.Another favorite is their seafood plater which is a bit costly but delicious. Their steaks are fine but Ive had better.July 2017I tried their chicken and tender the Brazilian style (hanging skewer) for the first time, it was amazingly delicious especially for the tender, so I add one more favorite meal next to their burger.
With a name like The Butcher Shop & Grill, as expected theres a variety of meat dishes on offer in the restaurant but theres also some seafood dishes too. However, the specialty seems to be steak with two full pages dedicated to it. The steaks on offer are South African or more expensive Australian grain fed steak. Within the steak cuts available, many come in two sizes of cuts and generally they come with a choice of two sides and a sauce.Theres also a premium Australian wagyu steak that only comes with one sauce and one side. We had the 250g wagyu rib-eye steak cooked medium rare. For sides we had the onion rings and creamed spinach between two of us. The steak itself was cut too thin for my liking and had a chunk of juicy fat, but nonetheless still tender. Overall though, the food is good but pretty standard fare for a meat themed restaurant.
Great place to have decent steaks.The staff is welcoming, prompt and helpful. They have an outside seating on chairs.Their steaks were good and the portions were generous, though prices were kinda above average as I consider this place to be a casual place rather than a fine dining experience.Nevertheless it was an okay meal
One of the best steak houses I tried in Dubai. The menu is very diversified. I had the Australian beef tenderloin and it was just perfect. Alex the waiter was amazing. Excellent attention to details, anticipated what we needed on the table and very friendly.
The quality of the food matches the price which is a above good quality of meat, the service in here is always amazing and Highley recommended place
Food was fabulous but service wasnt the best. Considering it was quiet due to being lunch time it took the waiting staff o long to serve us and they didnt really interact with us at all. No smiles etc
One of the best places to get juicy and tender steaks, also the big advantage of The Butcher is their comprehensive menu where you can find wide rang of chicken and seafood plates in the same quality of their steaks.Tried their Ribeye steak cooked to medium and it was perfect.The well done Ribeye steak was a bit chewy.Overall, its recommend restaurant to get cooked to perfection steaks.
Enjoyable steak cooked to perfection and staff are attentive to various customer requests
Great place and excellent service. Food was as you expect from The Butcher Shop & Grill: superb. The ribeye steak came juicy and tender. Onion rings can take you off to a sea of flavours.. yumm.
Very nice food. The meat is really cooked to perfection. Very reasonable price. Great friendly staff.
We love the headquarter dishes in South Africa. And this was first time for us to order from this franchisee in Dubai and what is more we ordered delivery. But the taste was pleasantly surprising! Only a comment is on elaboration of each dish which comes in very simple package. (Just meat, just salad and nothing to add as seasoning.)
Delicious food, honest portion and pricing.Real place for meat lovers
Food is great tbh but the waiters were quite rude to us.First time they missed a dish from our order and when inquiring the server said that i didnt ask for it but in a way as if accusing me for the mistake, which could have been handled gently, we did nothing to provoke them it was a surprise the way they treated us. Also when asking about the entertainer offers - 1 dish was not applicable for the entertainer (under 50 aed) which is ok but the guy raised his voice so loud as if to embarrass us for using entertainer. Why participate in the entertainer if you dont want people to use it?No manager was on the floor to complain about the attitude. We left really questioning the reason for their behaviorUPDATE:The response received from butcher shop (can be found below) is the same generic response sent to clients with similar complaints earlier, yet it seems nothing is really being done except trying to protect your online reputation rather than keeping your customers happy and returning.
Good for testy food and enjoying time with lovely familys and freind.
Had a very bad experience. Any place would serve a better steak. The quality of the ribeye is one of the worst i have ever triedI could not cut it using their special knifeThe glasses smellBut this can happen anywhere and as a customer i do undeterred that there was a sort of bad luck and that’s why i dont do bad reviews usually but the issue thatThe manager his name Tareq did not bother to come and check with us. Even after we called him he did not try to explain anything noting that we did not call him until we have paid for everything... i just feel bad for the waiters who are working with such incompetent and unprofessional manager
Amazing steaks, must try the mushroom sauce with the steak!!
Very Very bad customer service. And the quality of the ribs is not like before.
The beef ribs were disappointing, they were dry.My wife ordered the ladies fillet, which was really good, so too were the sides.
The worst place to eat at ever. Avoid at any cost.
Really friendly staff and incredible steaks. Would recommend.
By far one of the best steakhouses I’ve been to, especially when it comes to being inside of a mall. The food is delicious and cooked to perfection but it is on the pricy side, it is dubai anyways. We ordered the tomahawk steak and the wagyu fillet with asparagus, mashed potatoes, rice, corn and onion rings. The sauces were a cheese sauce and a garlic sauce, both were delicious. The corn wasn’t that good, I felt like it had been reheated but all the other sides were delicious. The onion rings really stood out. The meats are only seasoned with salt and black pepper if you choose so. If you’re looking for quantity and do not mind paying extra then go for the tomahawk, if you want quality and don’t need quantity go for the wagyu fillet. Excellent restaurant overall and great service. The prices are not justified by the ambiance they are justified by the cuts and quality.
Yummy food. A little pricy but delicious. We will definitely be back.
Very impressive quality meet, service and for a great price. Recommended 5*
Beeing the meat lover that i am quality of meat presentatuon and price is all a factor. The butcher shop & grill is now one of my frequent stops as the prices are fair presentation is excellent staff is always friendly and actually recognize me already and know precisely what my prefrance is already the quality off meat is exceptional.I always leave with biltong in hand as it makes me feel even more at home. I havent reviewed them as yet as i like to see the consistency off such establishments and must say well done butcher shop & grill you will be seeing me again soon
One of the best places for Steak, little bit pricy but worth.
The Butcher never disappoints if you are looking for a well priced piece of steak. Unfortunately lately the portion size of the sides are down to half of what it used to be. Still worth the visit every time.
Amazing food and great service.
Never have a bad experience at butcher shop
Good quality meals and good service.
Very tasty, very kind staff, highly recommended....Thanks Mr. ANUP
I was here 2 months ago and had a really nice experience. Went there yesterday and it was completely different, the Meat was really Hard, not really good, asked for extra fries because I didnt had many the Last time I was there, they brought me the exact same amount and charged me for extra fries. Not the experience I was expecting
I’m really disappointed they used to be a great restaurant today I have made an order on entertainer in which I have ordered half ribs which should be slowly cook they just sent me a piece of old rib smelling bad not cooked, I used to eat at this restaurant a lot but this would be my last time. I can’t imagine that anyone professional in any restaurant will send this piece of meat that they have delivered this is the way you start losing your customers.
Great value for steak lovers (with entertainer). Good service, nice food, great coffee.
Best schnitzel plate ..Great steak and nice burger
There are very limited places that serve good steaks. This is my favorite spot to dine in and for takeaway raw meat. Everything is perfect. You can choose your cut and ask them to make as you prefer it. The food is fantastic. The staff is really friendly. The prices are a bit expensive. Dessert could have been better
Best rib eye steak. 🥩
5 stars for the food and 1 star for the service and 3 stars for the value for money. Good food, good meat but the service is a tragedy. Random table and kitchen service; then you meet the “manager” and everything is explained... not proposed If you are hungry and sensitive to service standards!
Great biltong, will come again to buy more in the future.
Great , had some brisket and meat and taste good
We had lunch at the BSG MOE. The food was great as always but the staff tried to cheat us, we had used 2 entertainer vouchers to pay for 4 main courses (voucher valid on main courses only), they deducted a main course and a starter instead which was 1/4th the price of the main course. When i asked about it, they were trying to say that the voucher is for lowest item. Eventually, They did give back the due discount.
This the second time I visit this place its not worthy at all the food not tasty at all and cold
The sirloin that we ordered was so tough i cant even finish it. the manager replaced it with something else however i was already disappointed about the food so i wasnt able to finish my meal.
I like to eat the steak here, it reminds me of Souty Africa, still the first one at Mandela square in Johannesburg is my best store to eat steak in.
I eat here alot and the steak is always perfect, service is very good and they have free refill for the soft drinks.
LOVE❤ Im a great fan of steak. This is the ideal place to go and have a great meal of steak. At first they serve you sausage with a certain sauce that they do and they also have great salads and appetizers. My advice from me to you is to try any salad with goat cheese. Once you eat it you will think that you ate something extraordinary.
Located in the Mall of the Emirates on the first floor food court.If you like meat, then youll love this restaurant. You get to choose the provenance of your meat, Australia or South Africa, and then the cut. The menu explains everything you need to know.No matter what your selection, you will be pleased with your choice. There is a nice choice of salads and sides. The onion rings are a must. They have chicken and seafood for the non meat eaters and you can also have grilled vegetables if you are a vegetarian....Service is efficient and friendly and you really get good value for your money.If youre in the area, its worth your while to make a stop at the mall and sit down for a proper piece of meat.
Excellent Food and Service
Best food South African food Ive had since I left South Africa. Waiter attention was a little scarce, but, considering how busy they were, its all good, the food was amazing, thanks for helping me have a great night!
Over cooked fillet steak for me and my bro. This place needs to be run by a South African who knows meat and not by someone from the Middle East. Ive never heard anyone say Lets go have some Lebanese/Iraqi/Jordanian/etc steak. Needs someone who knows how to Braai!
Delicious wagyu steak.The waiter service was a little slow and he should have informed us of what food was not available before we made our choices.We took our time choosing the main dishes for our dinner, only to be told by the waiter oh sorry thats not available... 🙄
For a delightful steak experience it is worth a try.
The butcher shop and grill has incredible angus and wagging steaks for cheap prices with nice sauces I recommend the angus rib eye or filet
Great 🍖🥓🥩
The best meat always, with superb quality
Damm even in quarantine they don’t miss excellent food. Love this place. Wish they still had the free boerwores
Steak was very tender but the steak had no flavor which really impacted the steak, if you come here i really recommend getting a sauce as the lack of flavor is very evident
My go to casual steak house. Meat quality: excellent ; Cooking: exactly as you request; Portions: (almost) South African sized; their seasonal offers tend to be really good value, my favourite was in 2017 for one month all you can eat ribs and they were always cooked to perfection!! Strongly strongly recommended but please , dont order take away and expect the same level of experience, its not under their control.