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Belhasa Car Rental
Dubai, United Arab Emirates
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Br
Review №1

Excellent service at affordable price. Offered flexible terms and conditions for long-term car rental. Thanks for the personalized service.

As
Review №2

Well equipped car workshop. Good professional staffs.

Ol
Review №3

I liked a lot Belhasa Car Rental service and I would like to highlight one of the staff Harsha. He was very professional and helpful, he suggested a good car for road trip and explained everything very well since it was my first time renting the car. Belhasa is a trusted car rental company! No stealing money or extra charging. Just one moment to improve is mileage limitation (200 km per day is not enough if you want to go out of Dubai). Overall had a good experience and definitely will come back.

At
Review №4

Lack of coordination among the teams, horrible service and despite going physically to align a week before the specific car, the team changed it last minute and was not having any remorse or just we are sorry but this is what it is. wouldnt recommend them to anyone as they dont respect and take care of the consumer when its there mistake.

Ka
Review №5

Took rent a car ... good experience at taking over so lets see on handover the car ... as heard usually most of the people have bad experience when they handover the car ... i am not talking about Belhasa.. talking about general ... I am feeling that i would have a best experience when handover to them..

Pr
Review №6

Took full insurance and then I had a scratch they didnt cover it and told me I need to get police report. Annoying.Rest was good service pick up and drop off. Also having to do service in middle of rental is Annoying.They taking a 1 aed + vat commission on Salik is Annoying. Taking administrative fees for fines are Annoying.

Na
Review №7

Shabbir was very helpful, process was super smooth, all the details were well explained and clear. Got the car on time, it was in good condition. Very happy with the service all in all and would recommend Belhasa for anyone needing a car rental.

sa
Review №8

Good ambience and customer care .

Ma
Review №9

I have rented a car from Belhasa car rental at al qouz branch Dubai on a long term basis and they have the worse service in the whole world, for example if my car service km have completed and I want the car oil and filter changed and I don’t want a replacement car but I’m willing to go by myself change the oil and get back on the road I have to drive all the way from Ajman to Dubai al qouz branch, they don’t have any branch in Ajman or sharjah which is shocking for such big car rental for not having branches in Ajman, Sharjah and many more cites of UAE. The staff working in al qouz branch are also not very polite and keep you waiting for a minimum of 1 hour for a very small issue.Not at all happy with the service by such a big rental company. Very disappointed.

Ro
Review №10

I booked a long term rental with Belhasa car rental last week. Apart from getting a great deal, the whole process was seamless.I was taken care of by Sheila who was very friendly, knowledgeable, courteous and professional.I will definitely use Belhasa again for my rental needs in the future.

At
Review №11

It was a fuss-free experience renting a car with Belhasa. I give it a 5 star rating! :-)Rahim CK, the Manager, offered kind and immediate assistance which made my day. The car was delivered on time and everything that you need to know about the car and all other rules in renting that I needed to know, were communicated clearly and thoroughly.The team is conveniently available 24/7 and are all very congenial :-)Kudos to everyone in the team!

Ch
Review №12

Have been renting cars from Belhasa since 2017 and their customer service just keeps getting better and better throughout the years. They have managed to not only maintain but even further improve the support and services they give to customers. Their rates are great and the cars in their fleet are always in great condition. Many thanks to Shiela for the speedy responses and prompt support in the latest car rentals that I have requested for. Shes literally one message away!

ad
Review №13

Excellent customer service specially Miss Shiela Geronimo. Very accommodating and helpful. Will definitely recommend their service.

Ch
Review №14

Fantastic service. Enquired about a 5 day car rental and had the car delivered to me within 2 hours. Great price and Sheila was very efficient to deal with. Would recommend.

Mu
Review №15

Professional staff, quality services. Highly recommended for all in need of car rental.

Jo
Review №16

Fast and reliable! I like Harsha - he is very efficient!

Se
Review №17

PLEASE READ ALL NEGATIVE REVIEWS BEFORE RENTING FROM THIS COMPANY!!!ZERO CUSTOMERS SERVICE!!STAY AWAY FROM THIS COMPANY AND SAVE YOUR MONEY AND HEADACHE!!!!!!!!!!!!1: Very unprofessional!!!!!2: over an hour waiting time to get a car, endless paperwork,same when u return the car3: EXPECT MANY HIDDEN COSTS WHEN RETURNING CAR!!!rented cars from many different rental companies in Dubai, this one was the worst!what a shame !!

To
Review №18

I would strongly recommend this place for car hire. Hire rates were always good but they now seem to have the service to match. Replacements are always on hand if there is any issues and Gulam our sales representative is always available and willing.

Vi
Review №19

Fantastic customer experience. the vehicle was delivered to my front door on time and in perfect condition. The car is virtually new and well maintained. Shiela Geronimo has been exceptionally helpful, attentive and professional. I have been renting cars from different dealers all around the world for both leisure and business and my experience with Belhasa has been one of the best so far. I will use their services in the future and recommend to friends

Ge
Review №20

I had recently rented a car for 3 months and the service was absolutely fantastic. They brought the car at my location in 1 hr time from the booking! When I wanted to change to a smaller car Mr.Gulam did everything to meet my needs by giving me a brand new car. Both cars I rented that period were well maintained and I didnt faced any issues. I highly recommend them!

Ka
Review №21

Ms. Shiela, helped me a lot for renting a car. She assisted me from choosing the car until the end of process. The car was clean also. Sanitize well and perfect condition. Kudos to Ms. Shiela!

Pr
Review №22

I needed a car for rental and Mr. Harsha explained me the procedure clearly. The process was quick, transparent, smooth and hassle free. I got the car delivery the very next day and in a very good condition. Their service is professional.

Ad
Review №23

Had rented their car, they have huge fleet covering almost all types and brands of cars at a reasonable rates. They setup a hassle free process. Extremely happy with the customer service and the car they provided under short notice. Keep it up guys

Do
Review №24

Just signed up for a 1 month rental. So far the experience has been very good. Instant response to all messages. Had an issue with the car and a replacement was provided straight away. Excellent customer service from Shiela Geronimo - very helpful and friendly.

Jo
Review №25

I have have been renting cars with Belhasa for several years. The cars are consistent and overall good quality for money. Gulam is my go to guy for all my car needs and questions. Customer service has been very good and one of the reasons I will continue to rent with Belhasa.

Ch
Review №26

Sheila was extremely kind, professional and helpful with my reservations & payment processing, all done without having to physically visit any office.I asked a million questions of car types and prices and each question was answered promptly and quickly.My rental car was delivered to me on time at my door step, sparkling clean and sanitized.Belhasa prices and service is very competitive and I highly recommend it.

Ad
Review №27

Rental rates are reasonable. Excellent services & staff I had a very great experience with them. The vehicles provided are of quality and very clean, had a comfortable experience from the booking to the rental. Thank You All. Keep it up.

Kw
Review №28

Very good rental company. Ive rented from them for 2 months. I spoke to Shiela, she was helpful with the necessary information I needed.

Ma
Review №29

My husband and I rendered car rental services from Belhasa Car Rental through Mr Rahim 3 times now. The services offered has been exceptionally easy and fuss free. The rental prices offered are very much affordable and cars always in excellent condition. Would definitely recommend Belhasa, thumbs up!!

Da
Review №30

I was very satisfied with all aspects of the car rental from Belhasa. I received a whatsapp message immediately after asking a question on the live chat on their website and the communication hereafter was excellent and all my questions were answered swiftly. This was followed up by a phone call to explain the conditions of the rental. All rates and types of car were shared with me, on request. The representative I dealt with was Shiela Geronimo, who I found very helpful. The drop-off and collection of the vehicle was also very smooth and efficient. I will not hesitate in renting from Belhasa in the future and would also recommend them to friends & colleagues.

So
Review №31

I have rented from Belhasa on a number of occasions and I have never been disappointed. They are a professional and well run rental company.Rahim from the sales team has especially been helpful in selection of right car for me. I’ll choose Belhasa over most other rental companies.

Pe
Review №32

Ive been renting a car from Belhasa for about a year, took care of it like it was my own. After I gave it back, they gave me a clean receipt. The next day, I got a few photos of the car standing in a sandy lot with a scratch, that got there after I gave it back, trying to charge me for it. They also charge your credit card without asking.

Jo
Review №33

Fast and easy process, great car and great customer service. Thanks Ms. Sheila Geronimo. Would definitely recommend to my friends and colleagues. Thanks!

Ab
Review №34

I have used Belhasa car rental this month and have been very satisfied with the quality , cleanliness of the car and the service from all Belhasa representatives i have come across from the driver who delivered the car (Mr Afaq) and the people who regularly followup to check on the service levels like Mr Rahim.I got it for a month and got a very good rate for a nice and clean car.Highly recommended !

Ar
Review №35

Good place for leasing a car.. best customer service.. but the only one problem u will face which is parking problem as this area have less parking space. Apart from this, everything is fine.

so
Review №36

Reviewing at the start of the rental. So I can’t comment on return service and on going service.Booking service with Shabbib was great! He answered questions well and quickly and provided the cheapest quote from a wide range of suppliers in the city.Delivery was smooth after a few phone calls, patience is needed but they delivered the day following my booking, so speed was great.Driver found our location well (others have previously struggled with this). Driver was professional and helpful.Car delivered is as agreed on booking process, 2019 model and 30,000kms on the clock so no complaints at all.Nice enough people, delivering a good service so far!

Su
Review №37

Excellent customer service, very helpful staff assisted in easy documentation formalities and provided timely support. Much appreciated. Special thanks to staff - Ghulam.

Ad
Review №38

The best car rental company in Dubai with affordable prices, clean and new branded cars. Highly recommend using Belhasa car rentals. Car delivered on time as promised and in perfect condition.

ab
Review №39

I am sharing a genuine & personal experience, STAY AWAY from renting a car from them. i am regretting after leasing a car for a month. As their sales rep in my case it was Mr. Gulam. They will lure you with a new fleet (thats why I am giving 1 star) and no deposit scheme (but I am being charged) on my CC.I received a different car (Kia Rio instead of Toyota Yaris). He was so quick to charing the amount and closing the deal on whatsApp and fast track with phone calls. They are fooling customer with misrepresentation of pricing and information on their website i.e. Pricing, Excess damage amount, insurance coverage. In my case vehicle monthly rental and excess claim was lower on their website but i was informed it is incorrectly updated.As soon as monies are blocked then they will send you invoice, no replies or communication over email (only to get the documents or they will push you whatsapp). When i confronted over the car rental invoice for a Kia Rio instead of a 2020 Yaris, till now no response from Mr. Gulam. When i have confronted him this cheating and fraud, he has audacity first to push me to accept the vehicle then i was informed come over to our office within few hours and change the vehicle (no mention of excess amount refund) or otherwise take it or leave it. We will not send the driver to do any recovery or agreed car with correct details. When I even asked this great sales rep (Gulam) how about cancelling the a monthly deal and charge for a day and take your car back and refund my monies. He said he is having his lunch and will need to check since yesterday till now NO response.I have to call multiple numbers to get details to reach out to their customer care team. I have narrated and shared all the details, but till now there is no concrete solution and they have registered the complain and top him copied as well.I will request everyone to DONT ENGAGE WITH THEM as they are doing MISREPRESENTATION, FRAUD & CHEATING. I am not sure how will they charge once they take the car back from you. So its best to STAY AWAY.

Li
Review №40

Cheap and still not worth it. I received a dented scratched car, extremely bad customer service and my deposit returned more than 30 days after I returned the car. Dealing with this company was way too stressful. Next time I would pay more to deal with a better company.

Kr
Review №41

Very good prompt service collecting our rental car from Belhasa. We especially appreciated Shiela Geronimo for answering all of our questions and the delivery service.

Ib
Review №42

After a long search and many horror stories with other rental cars companies in Dubai; it is refreshing to see how professional, easy and reliable dealing with Belhasa. Special thanks to Shiela for her support

ma
Review №43

Was a great service over the phone .. very informative lady called Shiela Geronimo dealt with me and the service was excellent .. highly recommend 👏🏻

Os
Review №44

Belhasa Car rental team service is outstanding, our agent name was Shiela, a lovely lady willing to fulfill your car rental needs. Keep up the good work! I highly recommend them.

Ka
Review №45

Very good service, car selection and competitive prices ! I appreciated the support from Mrs Shiela from Sales

Fa
Review №46

I highly recommend this company and I recommend to deal especially with Shiela. She gave a great support and delivered the car on time. Would love to deal with her again.

Sh
Review №47

Nice place to rent a car from. Good services, very supportive staff to cater your requirement from wide range of options and promotions. Really appreciate the support received from Mr. Gulam.

Al
Review №48

Quick and easy. Very competitive prices. Shiela Geronimo made it as smooth as possible for us. Would definitely recommend.

Do
Review №49

Yes for Belhasa Car Rental! Yes for service! Yes for availability of the vehicles! Yes for Shiela Geronimo! Very helpful team and accommodating! Keep up the good work guys!!

Ch
Review №50

Only 4 stars due to the very poor customer service from the service advisor Nayeen, but Gulam definitely makes up the rest of the stars. Professional, timely response time and makes sure your issue is resolved, even if it is not his department. Thank you Gulam

Ka
Review №51

Great company with great employees and best rates in town.many thanks to Shiela.just ask for her and she will be there to help you with your inquiries.

Ad
Review №52

Ms. Sheila was very accommodating; fast and free delivery with no extra charges. The car was so new and clean. Will definitely recommend to my friends 👍🏼

An
Review №53

I recommend belhasa rent a car since I rented this month I can see the car is clean and well maintained and i was having a problem the car dont have power because of the battery I call shiela 1 of the staff there they send asap someone to fix the car they are very helpful and very professional . At the same time its cheap not like other companies.

Ke
Review №54

I received quick and efficient service from Belhasa. They also have great deals available which they deliver to your doorstep. Thanks guys

Ma
Review №55

Good and quick customer service. Cheers to Shiela for attending all our sale inquries reliably. Will definitely recommed them!

Ra
Review №56

Stress free service fully expert staff simply best in town. Specialy thnx to Miss Sheila for being so cooperative.

Mo
Review №57

Rented SUV with so affordable price and the service received from Ms Franshiela Geronimo is highly appreciated.

Co
Review №58

Ms. Shiela was very helpful for the assistance provided and values service for customer care.

Ja
Review №59

We have been using Belhasa Car Rental for years and besides a few hiccups here and there with certain vehicles (normal), the service and convenience offered has been much appreciated.Yes, cars are delivered and picked up from your doorstep free of charge, but they have full control over the timings. You may ask for it to be delivered, or picked up, at a certain time but the Operations Team call you whenever they are free and set up a time. Even then, they are sometimes late, which is understandable in Dubai for many reasons. Whatever the reason may be though, the CLIENT IS CHARGED 1 FULL DAY EXTRA even if THEY pick it up 1 minute after the original time of vehicle delivery, which is why the term free delivery is based on your luck. This is the reason they lose 1 star. There should be some kind of buffer where the client is not charged within a 2 to 3 hour period, given the challenges faced, only if they are handling the delivery. If the client is the one in control and is late, then by all means charge the extra full day!Overall though, compared to a lot of other horrible rental companies in Dubai, we are quite satisfied with their services and their staff, and would recommend them to others as well, but with the above mentioned warning. Lol.

Ad
Review №60

Take care of there customers on renting cars. Give their best to assist as possible. Thanks to Maam Sheila.

Sh
Review №61

Right place to take a car in rental.Honest & Ethical guys. Providing vehicles at right price with best supports.

ga
Review №62

Great experience renting a car from this place & very reasonably priced.

St
Review №63

I was recommended by a friend and I must say the services are amazing..special thanks to Sheila and the team very professional, and excellent customer serviceI had issues with the first car but they ensured that the issue I had with the car was resolved in the shortest time possible and I am happy

Mu
Review №64

SHIELA Geronimo was very quick in response and great assistance. The vehicle was delivered on time as promised.

Ib
Review №65

Great services and prices, free delivery to your location and friendly staff. Shiela is very friendly, cooperative and professional.

Mo
Review №66

First time to rent from belhasa exceptional service, one of easiest rental i have done.Thanks to Gulam.

Al
Review №67

The car price is very competitive and has been delivered in good condition. The rental service has been very fast thanks to Sheila geronimo who gave me great support

la
Review №68

I have been dealing with these guys since a year.. and to be honest they have Fair prices, agile service ..and super helpful staff especially Mr. Gulam ..he always helps me ..thanks to all of u 😊

Sh
Review №69

Belhasa provides very competitive prices as compared to other rental companies. Miss Sheila in sales tries her best to provide good assistance.

Ab
Review №70

Rana was my 1st contact from Belhasa and the way he explained everything about services and cars it was very helpful and I also found him with me whenever I had any query to support and clarify.Belhasa Customer Service response was also very good, there was some issues for which I was exchanging the emails with operations however with their intervention it got resolved immediately.Thanks Guys you were awesome !!! really wanted to come back to you in SEP.

Ta
Review №71

Great helpful service from the team at Belhasa Car Rental. They responded helpfully to my queries and delivered my car swiftly to me, completing a thorough hassle free handover.

An
Review №72

I was dealing with Shiela Geronimo and she was quick and efficient.

Yu
Review №73

Quick respond. Fast delivery and good quality cars

Ma
Review №74

Customer service is great, we highly recommend Ms. SHIELA GERONIMO for quick assistance and smooth process. Keep up the good!

La
Review №75

By far one of the worse car rental companies Ive dealt with in terms of customer service.I was their customer for 5 months.Price wise, it was a good deal at first, but as soon as I had some issues with the car and had to talk to them personally, I have incountered an Operations Manager who persistently ignored my presence either because I was a woman or simply as a human being, than as I explained my problem, continued to contradict me as a customer even though he had no idea what I was talking about and never stepped inside the car.As a summery...I ended up with headaches and paying extra charges..At first it might seem like a good deal but, you will regret your choice.Go somewhere else in terms of car rentals!

Au
Review №76

I recommend this company for anyone wants to rent a car and he want to have professional company he can relay on.But expect to have so many details and conditions on the contract, like you can’t eat in the car.. etc!Thank you

Va
Review №77

Hi everyone. The staff is really amazing and super helpful in getting you the car of your choice. Shiela helped me out in sorting out the rental details and everything was done over WhatsApp. No need to visit them personally as the pics of the car you want will also be sent to you. Remember to ask for Shiela when you contact Belhasa as she is extremely helpful.The cars are clean and you can get the newer models for extremely affordable prices.Thanks!!

Va
Review №78

I rent a car for a month, Shiela Geronimo was very nice and patience, she gave me all the information and explained the procedures, she also was answering by whatsapp very fast. The car was deliver to my apartment, its in very good conditions. Im gonna rent it for more time. 👌🏼

LK
Review №79

Professional and friendly staff. Have dealt with Belhasa Car Rental for many years and always happy and satisfied with their services!

Kh
Review №80

Good services and fair prices, excellent keep up.

Ma
Review №81

I wanted to commend Ms. Shiela Geronimo who assist me promptly during my rental process.I was asking/searching for RENT A CAR company who can can cater my needs. Then when I came across BELHASA rent a car- Ms. Sheila was indeed the right person. She was giving me all the options/current promotions that they have and even help me out with my Budget.So, If you ever need to rent a car? I recommend Belhasa Rent a car and TIP? look for Ms. Shiela so your transaction will be smooth and fast.

Cl
Review №82

We had to urgently hire a vehicle and they delivered quickly and are affordable and efficient.

se
Review №83

Rana is an excellent professional. Hes very prompt and cooperative. Can count on him to provide the best service. Thanks

Cl
Review №84

My husband and I rented a car with this company excellent and fast service my rentar agent Shiela very kind and patient with my terrible English thank you

Review №85

Literally the worst car company I have ever rented off. Thought of any excuse to charge us extra money and we are not taking small amounts. I would definitely STAY CLEAR of this company and rent elsewhere.

Ge
Review №86

Great service and I’m happy to rent from Belhasa, special the person who assist me RAHIM was very good and I will continue rent from belhasa🙂

Sh
Review №87

One of the best rental place that i have used in dubai for all sorts of cars. Have been using rented cars since 2018 but then for more than last one year have been with belhasa car rental. I have been mostly handled by Mr Gulam Dasthageer and what an incredible service. All payments are properly checked with you in sufficient time and all services provided as and when needed.

li
Review №88

Very easy to deal with, very good rate, excellent service.

be
Review №89

Nice service mam shiela of belhasa car rental abu dhabi

Li
Review №90

My experience was just perfect 🌟! I strongly recommand SB Belhasa car rental .The car was clean the staff very very helpful , kind and professionnal.I was very demanding 🤭but you listen and perfectly answer to all my needs.Thank you so much i look foward to come back and Rent with you.

Na
Review №91

Excellent customer service!

모래
Review №92

All staffs are kind and the service is excellent.

al
Review №93

I have had a great experience with this car rental company and for the past year never have had any issues. Mudassar in Belhasa was a very reliable contact whenever I needed assistance and quickly replaced the car providing me with another whenever car needed servicing. Would highly recommend.

An
Review №94

The worst car rental company, their operations are very unprofessional.Charged me with 600aed for a small scratch even they didnt give me the insurance option when I first rented the car, then I discovered that they had a promotion for the same car almost 400aed less for more than 2 months and they didnt even bother to reduce my rent.The answer of the sales agent and his manager was very unprofessional saying that (this is business and we wont contact you about promotion unless you contact us because you can afford it)My mistake that I didnt read the reviews before dealing with them cos my issue happened with so many others...

Wi
Review №95

Agent Sheila was very co-operative and processed the procedures quickly

Es
Review №96

I have been using Belhasa car rental for a year now and I am very happy with their service quality. They provide good and new cars and they are there whenever you need them. Especially Mudassar is always accessible for any question or need of help you have. I definitely recommend them to those who want to have short or long term cooperation

Ge
Review №97

There are many reasons ive chosen Belhasa Car Rental as my top car rental service. It has by far the best service experience I had in my 18yrs of dealing with different car rentals in UAE. With the lowest rental cost that provide good deal and discount. Making resevations, bookings, pick up and delivery service has been one of the great service that i would recommend. Kudus! to their BM Ms. Shiela Geronimo whom i was dealing with for many years for her very consistent, accomodating and helpful, best customer service! Whatever services i would require even on urgencies... no worries, no hassles. Thank you Belhasa Car Rental for the best quality service.

Ro
Review №98

Sheila was so helpful and made everything very easy!

am
Review №99

Good customer serviceKamal and Michele very professionalGood offer for car rental very convenient priceEverything through the phoneYou can book the car and bring it to your placeVery recommended, excellentThank you

Mu
Review №100

It was good experience and quick service worth it ...

Information
99 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.belhasacarrental.com/
  • Phone:+971 4 341 9497

Categories
  • Car leasing service
  • Bus company
  • Limousine service
  • Truck rental agency
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM