If I could give them below zero I would love to give them below zero. I went today and asked the rate of school uniforms, at counter they told they dont know the rates and only cash counter staff knows, I went to cash counter and he refused to tell me prices before I am ready to buy.... why? are they affraid of high prices? I am going to complain with Ministry of Education that every uniform store should mention prices of products before buy. This is weired attitude I have ever shown in any school suppliers.

One of the worst book stores in UAE managed by the most unprofessional of staff. Poor customer support. Phone calls are not received or answered. The only thing they excel is in giving misleading information and false promises.

I bought uniforms for my son last week from goyal shop karama. That was my wrost decision because the school has changed the uniform(received the mail on 19th September)and they are not ready to refund. I have requested many times that we don’t want the money back.Take the uniform and give us the credit note so that my son at least can buy the books from this shop. Please don’t go to this shop and they are not behaving to the customer in a way they have to. The manager (Gravrav) telling that he can’t give the money from his pocket to you it’s the management decision.They are running the shop against all the customer rights. I wish no one should have the experience that I had with them.

I bought a class 11 biology book from goyal book shop and trust me it was the worst decision. The book came apart on the next day of purchase. Moreover they dont do a refund. I wonder how i am gonna manage this year with this book

Nice book shop in Karama. Affiliated to many schools for uniforms and sessions courses. Price seems little high compared market available products. Products are high quality.

You can get here all u need for kids

Very unorganized retailer, does not answer phone calls and has only one store which stocks specific books related to the specific school. So the customer has no choice but to go all the way to the store and stand in long queues to get the reply. Sells books only in sets and half the time sets are incomplete so you cant even buy the books which are available. Horrible experience every time dealing with this store.

For all kind of CBSE curriculum Book, reference book, Guides, stationary & Schools Uniforms available @ affordable price in this shop.Good representative person , good serviceAll the best.....

I like to visit this book shop because huge books are Stoke this shop.finding my required book.castomer service is very good.All kind of stationary they have.

This is a very good book store.you can get all CBSE/ICSE curriculum books, stationery notebooks & school uniform from here.Easy to reach, parking available.......

Well I have visited this book shop today. it is one of the best place we get cbse,icse books for reasonable rate , and good collection of reference books . i really love it. do visit guys ..

Well organised store.in this covid situation,they mentioned very well.online planning was very well done,Friendly staff.

Im a parent of GMA school I found all the books at the best price even the staff was so polite and professional Keep it up. #Goyalbooks

Organized staff.place for parking.can fine all CBSE and ICSE books,stationery also available.All CBSE guides and story books available.

Well organized shop, you can find textbooks and stationary at reasonable price.

You get all books and stationary for your need. The prices are quite higher compared to the items original prices or competitor prices especially text books. The customer relationships are also not so good but tolerable.

Good range of books and stationery. Most Cbse schools books range available.

One of the best book store i got all the books here at the best price.

Worst Service. I ordered online books for delivery. Even after 9 days its not delivered. Goyal Books & Courier company both are unreachable on various contact platforms - landline, mobile no. & even whatsapp no.Kids are suffering as their schools started. Schools should tender their business to responsible business owners rather than monopolistics.

Scammers! They have the opportunity to rip-off the parents and students. They make sure to exploit the situation and make money.Firstly they sell only set of bundles, no single books possible.Secondly the in-house books of schools are of cheap quality and ridiculously priced (5x printed good quality books).Thirdly, even the standard CBSE books are priced almost double as Al Munna Bookshop (e.g: full set with notebook costs 440 dhs & with Goyal and 206 with Al Munna bookshop).AVOID THEM! simply because they have partnerships with Gems they manipulate the situation. Everyone having bad experience should officially report to the school to bring the attention of GEMS management.

They have majority of the academic books of Dubai Schools, Uniforms and stationery items.

Crazy crowded! Long queues! Had to wait 1 hr to buy uniforms.

Staff are very accommodating and friendly.

Zero stars. very poor service. we paid for full set of books and they gave use few and said rest were all online, but those were actually print texts and they gave it to other parents!!! Did not even inform us that they were out of stock. Gave wrong hindi text also. I wonder why no one gave a consumer case against them. Why do GEMS schools recommend this place???

Experience was bad...they don’t have a process and the concept of first come and first serve doesn’t seem to be there. You need to literally fight to get the service done. Highly inefficient process. Neither there is any courtesy nor they are apologetic...if u are processed oriented person then store is not right place unless you run out of options.

There should be an option for zero stars also..Very rude staffs and very difficult to get in touch with them.Never pick up phone calls

0 star option should be there...chasing them since i ordered my books 10 days back but nobody answers...worst online services ever!

Staff knows well about different class books.Better to buy directly from shop, avoid online purchase.

Very incompetent staff . No body answers your queries theyll just keep on saying we will call you back. Still waiting for the books we ordered online.

This store has the most unethical way of dealing with and probably worth highlighting this to the authorities to make sure they dont do the same to other customers. We had recently picked up a list of books for our child at another reputed store except for the French book as the stock was unavilable. When we went to Goyal Trading store the lady at the reception refused to give us this book lest we buy the entire set yet again. Inspite of informing her that we have already purchased the set, she was reluctant to give this book and called her manager to discuss the matter. She as well insisted that we have to buy the in-house material yet again although we had made this purchase at another bookstore which was collaborated with the school. Realising that it was pointless arguing them we left the store! The store with an objective to rip off parents

Very poor experience. They dont have any good books and whenever we ask something about a book they have only 1 reply It will come after a week. Their customer service is also very bad. I wish there was a negative star for this bookshop.

Good for indian students

Single book shop for CBSE books

Too much rush

Should try it out

Very courteous staff

✌️

Resourceful.

Good n fair deal

School stationery shop

Pathetic experience