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The Cycle Hub Jumeirah
Dubai, United Arab Emirates
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Comments
Sa
Review №1

I finally found my bike shop! This is a wonderful bike store, Everyone here is so friendly and helpful. They have a wonderful selection of bikes, Oleksandr totally did an awesome job for me! Buying the bike was a pleasure, and he helped me every step, Thanks mate. Cycle Hub is a top-notch bike shop in every respect. They have an extensive selection of high-quality bikes, clothing, accessories and gear. They are very knowledgeable about their product and the industry, is the most complete, best equipped, and most knowledgeable shop in Dubai. They make a big effort to be helpful to new riders. Thank you for all your help with my new bike. Im in love. Looking forward to join your group rides.

Jo
Review №2

Fantastic experience at the Cycle Hub today! Enjoyed a delectable paleo meal at the Bistro including a Zinger smoothie. Meal was followed by a superb bike shop tour conducted by J.R. All the staff were very friendly and enthusiastic—clearly they are knowledgeable and passionate about their work! Will be back to purchase some cycles soon (and to play some table tennis!).

Fa
Review №3

The Cycle Hub Jumeirah branch has helped me a lot in bike sizing, and understanding the science behind it. Now I can ride my bike comfortably and efficiently.Special thanks to Mr. Cyrus and Ms. Anna for helping me around. They are very professional and served me with a happy attitude.Cheers! :)Thank you,Fabby

Ma
Review №4

The cycle hub have always been a professional outfit. They always greet with a smile and nothing is ever too difficult for them. JR is a top guy to deal with and always a call away if there are any issues with your bike.Had an issue with my bike in the am and it was all fixed later that evening. The best service I’ve ever dealt with in Dubai.

Gi
Review №5

This is to give a massive shout out to the best service I ever experienced in a bike store by Jonalyn, Ernesto and Rafa! Not only was I impressed by their professionalism and immediate follow up on questions, they were very patient, kind and fun people to work with. They view you as a relationship and look after you in all little things that make a huge difference in cycling, being a bike fit, components, feedback, follow up service and even offering a free bike packing to get my Venge home. Jonalyn was smart enough to take a picture of my receipt for tax refund and WhatsApp it to me before I managed to loose it! That’s special, you guys are special! Awesome to work with you. G

Ri
Review №6

Had a great experience buying my first bike in years. I bought two bikes, a road bike for me and an e Bike for my partner. I dealt with Rafa who could not have been any more helpful; answering my questions on whats app, advising me on the necessary equipment and staying behind after his work day was over to deliver the bike to me. A true 5 star service from Rafa - thank you. I would highly recommend buying a bike from here - the cafe is pretty nice too!

E
Review №7

I had an exceptionally positive experience at The Cycle Hub. I went in looking for clothing mostly, and I was greeted by JR who was a great help from start to finish. He was very friendly and accommodating, and after chatting with me he offered to help me get my bike fitted (one that I had purchased from another store and feared was too large for me). I’m new to road cycling so he offered a lot of advice and answered all my questions, giving me more time and attention than I had expected when I walked in. I will definitely be back for all my future cycling needs, and would like to especially thank JR for his superb customer service.

Ma
Review №8

Had heard about the Motor City store. Never knew the Jumeirah branch existed. A pleasant surprise. The store is huge. Very capacious. You want to spend time here - thats the feeling you get.Went earlier today to have my cleats fitted. Havent bought the bike or the shoes from them.The service was exemplary. It was almost like a visit to the doctor. Simon was patient, explained everything and hopefully the issue is fixed- will know when I cycle next weekend.Highly recommended.

Ar
Review №9

Everyone knows this place for their cycles. But you have to try to food at the bistro. No less then a 5star restaurant. Meat lovers should try the Meat guy.

Ab
Review №10

Great service, great location, free parking, and excellent prices,very Professional team,I recommend it

Ju
Review №11

Awesome Paleo restaurant ever! I love the food and the staff are very accommodating. ❤️❤️❤️

Mo
Review №12

Ok, let me start by indicating thy Rafa works there. He is a very good advisor and very empathic. He used to work in other cycling shops and he always maintains his professionalism. The manager and other staff are either angry, overworked or think that you have lots of disposable income that you are willing to throw away. What is very bothering is that the items there are way over the international price. Like a cycling shoe costing 425 usd anywhere is priced at 540usd there. Like what does the owner think? He can just mark up prices endlessly. Shameful attitude to say the least. The cyclist community need good advisors and affordable or at least fairly priced goods. Will never step into this shop again. Please boycott and let us force vendors push prices down. There are lots of local shops like basso and cafe peleton and pedal cafe that are considerate and excellent. Please visit instead

Vi
Review №13

Limited cycling merchandise and a bit expensive. staff are incompetent.

Ci
Review №14

Great job Jonalyn!! Very helpful. Well recommended staff!!

Pa
Review №15

Local bike shop with a range of bikes and great staff to advise and guide on bike selection.Offers bike fitting as well as servicing of bikes.They sell Specialized brand of Bikes, spares and accessories.

Ma
Review №16

Highly recommend the cycle hub especially the service of Bane and Ernesto! I had a minor issue on service and Bane went above and beyond to ensure everything on the bike was optimized for my needs. Really knowledgably and friendly! thanks again for the help guys

Kh
Review №17

I just bought a bike carrier from Amazon which Jason so graciously helped me to fit onto my suv without charging anything which is amazing and also did an incredible job in fitting it as well! Although I haven’t bought anything yet from the shop I will recommend anyone to go and check out their stuff due to the professionalism and honesty of their staff which is second to none!

Hu
Review №18

Staff are super friendly and the place has a cafe inside , very nice to wait in while your kids find a bike or get it serviced, the bikes are of good quality and there is a balanced variety , I bought my bike rack from here as the staff helped me a lot to set my mind on the right one and so installed it on my car , highly recommended

Em
Review №19

Nice place. Accomodating staff. Cool items.

Du
Review №20

Great 👍🏼, The Cycle hub Jumeirah branch has been opened before 4 months only. It’s new and Nice.

Mo
Review №21

Best beef tacos and the sweet potato fries is a killer😋

is
Review №22

Fabulous food as always and great service.

Na
Review №23

The worst cycle shop in town. Bad customer service.

Gr
Review №24

What a shop. Well done.

Pa
Review №25

Very nice place

M
Review №26

Warning: People answering the phone are a bit pompous

mo
Review №27

Friendly staff👌🏽, very helpful👌🏽, best bikes👌🏽, recommended! 👍🏽

ma
Review №28

Beautiful and luxury

Ar
Review №29

Spacious cafe with friendly staff

Sa
Review №30

Its awesome.

Sh
Review №31

Nice

Fa
Review №32

Very nice

Gh
Review №33

Our home ❤

Am
Review №34

Wow

kh
Review №35

👍🏼👍🏼👍🏼

Ad
Review №36

Magnificence

sa
Review №37

Lovely

Information
100 Photos
37 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.thecyclehub.com/
  • Phone:+971 4 332 2203

Categories
  • Bicycle rental service
  • Bicycle store
  • Bicycle repair shop
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Activities
  • Bicycle hire:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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