The best & leading hygiene water in UAE. the safety is at its heights. This is the manufacturing plant which is located in Technopark. The services offered here are fast and reliable. Their machinery and water is up to international standards. Every one here I saw with hair nets which is the standard of extreme safety. Parking facility is vast and good.. they provide wheel chair entrance also. Assembly point is located in the parking zone.
Ive been their client for 10years or more. Just moved to new place, like 15min away. 4 months on, they have NEVER delivered water without me contacting at least once for delivery. All I get is apologies, nothing changes, and purchase 4 coupon books and well give you 1 free is the best they could do while others are providing free water dispensers, etc....
Here is the one-week followup story with Nestle water.I had called for a new connection to Nestle for extension of Office supply to the office accommodation. Initial talk has been done with the customer representative and I have been told that someone will call me. So I waited one day and no one called after that second day I did a followup and the answer was the same. Our manager will call and confirm the order. This continued for 6 days and on the 7th day I had called them around 6 times and the final answer was we cant give at the price of your office price. If they dont want to supply at the office price why they made to wait for 7 days?Great guys keep up this good work and you will have future :)Update: Im happy to meet Mr. Noor (came to meet personally) and an update about the miscommunication had happened. Also happy to see some SOPs got developed after the above incident. Unfortunately, I had opted for the other supplier however we will have business again with you in the future.Thanks for your time and management really looked at my message and did a great job.
Extremely bad service. They cant deliver weekly bottle at all. It will be automatically cancelled and no further support. Even for extra bottle, they will not deliver to you. I strongly recommend not to chose Nestle Waters. The worst service ever in Dubai.
Very worst service, they dont care about customer.Call on landing phone. If you dont know extension your phone will be disconnected. Only big name very bad worst service. Even when we ask another to delivery boy, he said they only 1 number. If your brand is big in UAE then improve customer service.
I had issues with their delivery and purchase records(during COVID lockdown period) which took them month and half to rectify, I had to call several times over that period till it got rectified.On the other hand their water tastes good and seem of good quality and overall reliable company as they did rectify the system record error. Its only the speed of customer service to rectify errors and the number of calls i had to make that created my concern with them
Good experience
Super Excellent
Really not happy with the service of Nestle Water. #nestlewater . We pay you a premium market price to make sure what we get is also premium. Three of your delivery people who came to alghadeer today to deliver me bottles, none of them were wearing gloves. And you guys singing COVID19 standards . Pathietic. I guess i should opt for #Maidubai who are selling the water on lesser price but are strictly following standards.i will not use these bottles till the time they are sanitized by #Nestle. Further to this, i need to see the delivery staffs negative report and why they were not wearing gloves. Else i am going ahead with lodging a complaint at #dubaieconomicdepartment and #consumerrights.
Really not happy with the service of Nestle Water. #nestlewater . We pay you a premium market price to make sure what we get is also premium. Three of your delivery people who came to alghadeer today to deliver me bottles, none of them were wearing gloves. And you guys singing COVID19 standards . Pathietic. I guess i should opt for #Maidubai who are selling the water on lesser price but are strictly following standards.i will not use these bottles till the time they are sanitized by #Nestle. Further to this, i need to see the delivery staffs negative report and why they were not wearing gloves. Else i am going ahead with lodging a complaint at #dubaieconomicdepartment and #consumerrights.
Water packaging factory of Nestle
Its ok
If you want to worry about getting a regular supply of water.... then Nestle is the one for you!They consistently failed to deliver water to my house at Damac Hills.I never thought I’d be stressed over water! Thanks nestle!
The way in which they follow safety meassures for their production is really remarkable.. we had sometimes works inside the factory and really amazed seeing the precautions they are taking during production..
Good service
Drink Better live Better
They fail to deliver last week and we are worried about our water supply, when you call their number to follow up, you get a machine reply and no human to help you which is very disappointing,
Pure water، pure life
Generous seating, welcoming reception, immaculate safety & wheelchair accessible parking.
Nestle water is one of the best water bottling plants in the GCC
Very good water
Excellent
Awesome
NICE AND CLEAN FACILITY
Good food good life
Very good place & Atmosphere
Good service
Big company!
8 years
Awesome staff !!!
Nestle Water Factory , Care with Quality
Thanks
Wow
It is a company that offers high quality
Very friendly