Great products and amazing staff !

I visited Dubai Festival city branch and it was one of the best experiences I ever hadThe guy who works there was excellent he was very helpful and I loved that he took my number and saw my history of perfume so he will know what I like the very best I wish all the branches the same service I was there evening time 05 May 2021

Jo Malone has a signature collection of fragrances unlike any other brand. The staff are well trained, and know their product range well. More importantly, they take the time to let you try each fragrance, explain the notes and undertones, and even suggest possible combinations.

Horrible service. Save your time and money and dont trust these guys. It is understandable that orders can be late due to the current global situation, but it is not acceptable from a premium brand to not mention such potential delays on the website. It also isnt acceptable to misinform customers on the phone, telling them it will arrive in 1-2 days and max. 6 days when it takes much longer - its been 7 working days and now Im told to wait another 4 working days - it was a birthday gift that I now wont be able to give in time. On top of that, the amount of phone credit I spent waiting for their customer service to pick up, only to then hang up on me - this brand does not behave like a premium brand. It isnt.

Lovely scentMust try the English and the Peony Blush

Jo Malone London

Love their shop and the variety of their perfumes

Lovely store and staff

Extremely inflated prices

Perfume smells beautiful