Very very poor service. They tell you on phone x price and when you go for service they charge more. I dont recommend this salon at all.

It was a wonderful experience. The staff is very cooperative. I talked to khadija on phone she was very soft spoken. I had come from Fujairah for my keratin hair treatment. Khadija is really very nice and soft spoken. Khadija did my hair treatment and it was a nice experience.My hair are much better. Thanks to khadija.I recommend this salon for hair treatments. It is really good.

This place is not clean!!! Don’t risk your health. I had a booking at 6pm today. I went there and the lady told me I should wait for 45mins because they made a mistake. And food was everywhere in the salon. I saw one staff was doing manicure and eating pizza at the same time. It was so dirty and messy. They didn’t even bother to say sorry. I got so shocked. I had G voucher but my health is more important.

This salon COMPLETELY destroyed my hair and it will take YEARS to fix. I had asked for a very small undercut and they shaved off half my hair before I knew it, they never gave me a chance to see and correct what part they were be cutting.Repeatedly Argued with me about payments I had clearly Allready paid for and had a voucher for. After waiting an hour and half to start the job beyond the original appointment. Argued about the time left to complete the job. I had to be home to feed my child so was trying to figure out if I should reschedule “it will take as long as it takes” we’re her exact words (with an angry tone)My eyes stung from the keratin treatment for two solid days afterwards and there was zero social distancing and some of the staff did not wear masks .Moaned about other clients to colleagues while straightening my hair.By far the single most unprofessional salon I’ve ever been to.

Very friendly staff..excellent services. I am visiting the salon since 1.5 years and have great satisfaction on all services they offer. Abdullah..is an amazing hair dresser and all remaining staff are very professional. They are understaffed and need to hire more professionals and hence a rating of 4.

Friendly atmosphere, very professional staff for hair and nails and amazing results. I did Keratin straightening and it lasted for many moths. I love this salon, and I highly recommend it.

I can’t forget the warm welcome smile of KADIJA from the time I walked into the salon. I wasn’t actually planning to do Brazilian keratin on that day but her good vibes changed my mood and availed the services offered. KADIJA is very passionate about her work and she does it meticulously...I’m so happy about how my hair turned out after the Brazilian treatment along with the hair coloring - it’s like a total makeover. Thank you very much KADIJA for making me pretty :) Good luck and keep up the good work!

Very un professional for waxing and other services,only one lady called Maryian is good for nail services.Took package for 5 services and booked for same day,got 2 services on that day and staff asked me to come next day for rest of,next day visited them they showed very careless attitude knowing nothing abt my appointment,had to communicate again nd again. Staff has understanding issues.Booked for amonia free dye,over my visit they told they dont hv Amonia free dye.Will not suggest this salon.

Overpriced for average services. Too hot and i kept sweating over my hair.

I had the worst experience ever. First, the place is a dump. It’s dirty and messy. The AC wasn’t working so I sweated for hours. I bought a coupon on Groupon for Keratin, cut and colour. The first thing I was told was I have to pay extra although my hair was shorter than 15 inches which is their limit. The colour turned out ok, but I asked for brown on my brown hair so couldn’t mess it up. However, they had one stylist who took a 20 minute call while half way colouring my hair, and again while doing keratin. She tried to leave for a 3rd time to another customer and I complained and she told me she manages many clients and I need to understand. Anyway, the keratin didn’t do much. I already have straight hair and when I have done it in the best it gives me super straight hair and with this no effect. The cut, well the cut, I asked her to just fix my layers. She took off good 5 inches off my hair and my hair is now shorter than shoulder length!! That’s not the worst part, she cut with straight edge scissors, didn’t go back in to trim and blend and my hair now looks like a rat has eaten at it while I was sleep. I now need to find someone to fix this mess without my hair becoming super short. Overall, the worst salon, old and dirty, bad staff and I have a hair I need to hide with clips and stuff till I get it fixed or risk people asking me if my 3 year old cut it!! Don’t ever go there!

Khadija is very professional in keratin treatment, im very happy with the result and i highly recommend this salon for this kind of treatments.Myriam

I let Khadija do my hair (roots) and so far she has done a wonderful job. I keep on going back for her as she knows exactly what suits me without me telling her what to do or what colours to use. I rated the place 3 because i am very satisfied with Khadija’s services and cannot give the salon 5 because I’ve not used the other services.

I have visited this salon last Friday and was disappointed which definitely makes me not to go back there anymore.First of all, online in Groupon its clearly says that VAT is already inclusive of the price which was not. At the end of my services they have charged the VAT separately. Second, nail polish was not included in manicure and pedicure so I had to pay separately, it is just a perfect way of making additional money. Once you buy the voucher online customers go to the salon assuming they will not pay any additional charges anymore.Also there was no hot oil foot treatment as it is stated in the voucher, they just did few minutes massage of feet with lotion after the pedicure which is very normal process for the blood circulation. And when I asked they stated that the hot oil is not available. When it came to the hair mask I asked what mask they have applied on my head, they were not able to explain. Also online it is mentioned that there is a free parking available, which is not true.Moreover, the whole 3 hours experience in the salon it was horrible to hear the noisy, loud conversation of salon therapists in Tagalog. No respect to customers at all.There was a customer at the reception arguing about the services and the voucher, it seems its normal having complaints in the salon frequently. I have sent 2 emails to the Salon manager online and there was no even any courtesy call or reply!Very unprofessional and poor quality service.

Horrible Management. I took an appointment for 7, half an hour before they called and asked if its possible to move it up half an hour. Which was ok. After reaching on time they made me wait and kept on saying 10 miniutes - 10 miniutes and I bet teh hair dresser knew exactly how long it qould take him. Why give an appointmemt when you have more clients. I walked out after 1 hour of waiting.. And yes the cobone prices are all fake for hair, they were chargung double the price because apparently I have A Lot of hair not beacuse of the lenght. Doesnt even deserve a 1 star.

Dont buy their cobone/groupon vouchers!!! Its a trap. They are putting attractive rates and on your appointment, they will make up extra charges that are not even mentioned in their T&Cs. The FULL hair color and keratin treatment I bought from cobone costs 83 AED, inclusive of upper lip and eyebrow threading (which i did not use). And on their T&C, allowable hair length is up to 18 and mine is just 12. The extras cost MORE than the voucher price! I was asked to pay an extra 150 for my hair volume??? I regret not reading google reviews!! Ended up paying 100aed as the lady said she will give me discount??? Discount for the extra charge you mean? Ive used couple of vouchers before but this is the first time I was charged EXTRA! And they mentioned VAT inclusive as well, but i was also asked to pay VAT!!! Your offers are misleading and I will never visit this place ever again!!!

I bought a groupon with them. First time, they didnt want to do the treatment because I am pregnant and someone else was doing a keratine hair treatment. Fine, I can come back because they didnt know I am pregnant. 2nd time, same thing but the recepcionist put my schedule with no keratine treatment this time. When I arrive for this 2nd time there was someone doing it though. I have to come back without my sesion and losing my voucher groupon. 0 excuses and apologizes for the staff. I dont recommend this business at all (plus it was filthy).

Only giving it a 4 because of the lovely Filipina lady who did my nails. Cannot blame them for the service or being late to take people in because theyre understaffed and this is a bigger management issue that should be solved ASAP. Overall, the management should feel very lucky to have employees that work around the busy schedule with a big smile on their faces. Please hire more staff.

They are asking u extra spend. That is rightBut Mr. Abdul he is really good hair dresser, that also right. And he is quiet.I wasnt expecting that much spend but after all I love my hair color so much. Thank u Abdul.One staff r really bit lazy n rude but other ladys are so kind n helpful.

Everything is fine except for waxing. Never going back there again for waxing. They dont believe in pulling the skin tight before waxing. Very painful experience. They also use those Rolling waxers that look like epilators. It pulls your hair first when rolling on the wax so hurts horribly in sensitive areas like underarms.. Argh. Mani Pedi, salon view, and threading were fine.

Good place to get treated and de-stress. The ladies were lovely and my mani padi was amazing. There is free WiFi and coffee. I noticed that there can be a wait for clients. A tip: make sure you clarify all the charges before hand or you will be spruced with the costs.

Khadija is a very talented hairdresser, she did my keratin 3 years ago and again 4 months ago and now my hair straightening never perfect except when she does it. She is an expert on it, I also had a hair cut by her. I love my new silky hair.Khadija is a very honest and hard working person she delivers amazing result because she is an expert on hair.Thank you Khadija again and again you are a super star. 😍Marie Helene

Khadija was great! She chose for me the haircolor that fits my skintone, very accommodating and helpful. Visit this boutique and look for her, highly recommended.

Khatija is so good for keratin and she is very knowledgeable

Khadija is very good hairdresser, She is an expert I love my hair it looks amazing.High recommend

They are so efficient, friendly and affordable. They do magical full body wax in 29mins!!!! A place where really worth to try and trust. Thanks Gem Thanks Marian 💚💖

Excellent range of services offered, and extremely friendly staff. The best pedicure I have had for a long time. Would highly recommend this salon.

The hair stylist abdullah is very good...he does a great job with colour , cut and fantastic blow dry

I’m very disappointed after my hair got burnt by Hairdressor. Very rude person.he is guy recently I seen him. If you love your hair please don’t go this place.

Staff were friendly. The ladies who did my mani-pedi had very soft and gentl hands which made the overall experience great!

Worst experience ever. 4 hours for basic gelish mani-pedi. Still got a messy nail look. The ladies were unapologetic about it. Never ever go there.

Extremely unprofessional you book an appointment and after you show up wait for 30 minutes they tell you there is no availability for an appointment. Staff unprofessional they dont even greet you properly and they are rudeOne of their staff literally told me do you want to split my body in half !!!

I want to write something about the salon how they treat you there they are rude the speaks only there OWN language (taglo) Marry Ann the nail technician is rude disrespectful and use bad words to clients in her own language and to be honest the service is very bad never again to this salon ! I feel sorry for the owner of the salon she is never there and she don’t know what’s going on there

They charge extra and lie alot. On the phone they say come for a price and when you go there they say you have to pay extra for any reason.They put add on cobon and groupon but they say no need to buy come here and pay and when they drag you there they say our ad is not as we have said and these services are not included . I will not go there again even for free.P.S whenI was there they did it to 3 customer

Its very very bad experience i went there for the kretine treatment and one of the ladies was so aggresive of putting the babyliss in my face while she was doing my hair from the side and she burned part of my face also she kept arguing with me she didnt touch my face and before i go it was already with a big burn mark and even i have sent the pic to the owner and complain but even i didnt get a sorry in return PS never ever go there for ur own sake.

I got the best services from this salon.. all the staff are really nice ....they treating me as best that i really not expected ... thanks for every one...

An absolute gem .khadisa the Moroccan hair dresser is superb please visit and ask for her she read myMind and gave me a fabulous hair color

Pathetic services! Dont fall for their packages! They will keep adding on terms and conditions for the services you take! Neither are there services good. There is so much chaos and the staff is least interested in giving you a good service. I wouldnt suggest or recommend this place. Never visiting it again!

Worst services ever!!They charge extra money for no reason.I did the keratin hair straightening with a cut.They really destroyed my hair!!I don’t recommend this salon to no one.Stay far away from this salon if u don’t want to have bad experience!!I will not put my leg there even if they will do service for free!!😡😡

Very bad service. Employees are fighting with each other. I went for full body waxing and the lady was in such a rush that she left patches after waiting for so much.Horrible experience.

Very disorganized and unprofessional. They changed my appointment and when I got there the time they requested, they had put someone else in my slot and wanted me to wait for one hour. Ridiculous! The place looks dodgy and dirty

It was horrible experience!!!they are not professional ,don’t know how to make simply Manicure ,made disgusting eyebrows...and price very expensive .I will never ever come back !!!

The lady hair stylist is extremely rude with her colleagues and argue with them for no reasons in front of clients . Very embarrassing experience

Disappointed! They burnt me several times with the wax ! At different spot I’m bleeding !

Lovely staff and the services are great. It was a super experience. They were quick and efficient. Great place with the new renovations.

If you got Groupon offer, its worth it but by the full price . I really don’t recommend to go there.

The worst salon ever, they are extremely rude, and the guy hair dresser want extra charges without reason.

There is one lady and she is rude + the place is dirty AF “ old stuff and dusty place “ and they don’t wash there hands after finishing mani and padi for another customer 😷 , big mistake i don’t read the comments 🤬!!

Worst kiratine . Worst material no professional staff. Lost os time and money . Plz if u love ur hear dont go there

Lovely services and friendly staff... amazing experience

Super friendly team and quality service, coupled with clean premises and convenient location for JLT residents.

Very satisfied with the service. I recommend this place to all beautiful ladies who love to feel special.

Fraudlent salon, they claim they use certain product where they dont have it and charge extra regardless

The best to provide hair, nail and personal care services

They charge extra without properly communicating it from the beginning.

Love the staff and the salon

Best services and staff

The place is not clean (full of hair, napkins and counters, and the glass is not wiped and its geographical location smells bad), and it does not maintain safety requirements in the current conditions, the thermometer is available for decoration, everyone enters and no one measures the temperature inside the salon, and no one is committed to the muzzle except when the work.There is no respect for the customer and his opinion. One of the worst Ive seen.