Instagram: @makram.radwan, It’s a nice rooftop in Four seasons in DIFC, an area stuffed with hotels and restaurants, I enjoy being there first of all because of Churchill lounge right above where you can easily grab a cigar, and of course for the good vibes Luna has in the outdoor area. The drink are good, and the food I had was delicious, I had a veggie burger and the taste was really good. Most of the times we end up smoking our cigars in Luna especially when the weather is good.
Wide variety of drinks, also have nice food menu. We have been in hot season so we didnt have chance to try the outdoor atmosphere, indoor wise its nice. The difference in temperature between indoor and outdoor is quite a lot so the windows became very foggy 🤣 could be romantic though. Staffs are super nice and polite.
I booked online for a special evening and was called 2 hours prior to the reservation to tell me rudely that my reservation cannot be accepted because theyre fully booked. No offer for alternative times or dates, apologies or any care shown that we had everything scheduled and arranged as per their online confirmation of the reservation. I assume service in the restaurant is the same, glad we get to reserve elsewhere tonight!
It was Monday evening, me and my wife went to the Luna Sky bar without reservation. The hostess refused to give us a table outdoors even though there are plenty seats. After giving a tip she agreed to give us a seat outdoor. Expensive place and not worth to spend money there. Horrible music
The one star is only because of the service and the rules which you only have 2 hours and after that they ask you to leave, what kind of respect is that.
One of the best lounges in Dubai to chill out with friends at night time. They have indoor and outdoor tables with magnificent view on DIFC towers and area. They served shisha too and have wide range of drinks. Staff too friendly and professional. They have also live music in some nights
We travel 25+ countries in average as Marriott titanium members and to say the front of staff was rude was an under statement being late due to traffic for 10-15minutes is normally acceptable when you state 20minutes as a cut off we were 17 mins late and lied too by saying they had called us twice - no missed calls on our phone! giving us indoor seats on a rooftop with 5 tables free outside?? Except for the service by the waitress and the bar man there is nothing Four Seasons about this roof top bar.
Havent been out much since the lockdown - being at the terrace of Luna Sky Bar with a girl friend was a definitely a treat. The view of glittering Dubai high rises at night was mesmerizing. Loved what we had - spicy shrimp fritters and cheese platter with Moscow Mule. Covid precautions were in place. It will be one of Dubai night-outs to remember in years to come.
This place has the worst service ever their is a guy on the door ruudeee we had a reservation since one week but he didnt let us in cuz we weren’t “smart casual” we were wearing actually smart and casual but because we had no heels and makeup he didnt let us in am shocked of his way of talking down to us am never going back there dont recommend it they are very judgmental cuz we were girls trying to have a drink and we didnt want to grab any attention
Hostess need to smile at least when they’re at work, not like they own a place and be a bit down to earth. When the staff is arrogant it simply ruins the vibe or any will of coming back again.As for food, the options are limited. But the view in the outside atmosphere is everything! Especially during the winter season!
Thank you for dealing with my concerns. I spoke with your general manager Mr Ahmed, who assured me. He dealt with my concerns very professionally. Thank you for being open to feedback. I look forward to visiting you soon.
Roof top bar with views from the DIFC to the surrounding areas. Good place to chill out and relax. Great service from team providing drinks and food. I recommend reserving a table in advance to avoid waiting or only ending up with standing room only. The sushi is a great sharing plate.
My friends and I came to luna for a chilled night out on. We had a very nice time especially because Elvira our waitress made sure we have absolutely everything we need. She was so attentive and sweet we could not have asked for anything better.
Good place to sit, very good view- even we got in group of 4 a big table - sofa couch. Why just one star? If you charge 1200 AED for small bites, few drinks - so be it - no problem- but be customer oriented and friendly!!! Plus: The food was just normal, nothing good
Just another amazing spot in Dubai, Music wise is just super amazing, the way how te DJ puts the music is perfect, I’ll love to have the playlist in my room! hotel is just so luxury! Top place in UAE
The place was amazing... the food, the view and the environment. and what’s even more interesting the service. My special thanks to the waiter Mahmood, he was amazing. And thanks to all luna bar team.
Me and my friends had amazing evening brunch in Luna 😍The food was jUST aaaaaamazing, specially the sea food!!!!!I would like to say big thank you to the waitress Sergey,the person who did our evening, super polite and helpful guy, the best compliments I can share about him! Thank you so much👍🏻😊keep it up
Lovely place, chilled atmosphere great service.For Luna mgmt: One of the guys in particular (Girish) is fabulous - thank you!
I dont care how great the view is if the place ace has a Horrible management! If you want to be treated like dirt then go there! Its very cheap attitude specially the manager who was on duty on Friday 9th of march i dont know his name unfortunately may be Alex or Max or s.th like that . But he thought he own the place and own you! do he get to treat the customers the way he like which is despicable! Same customers like me who worked hard all week and finally i have 1 day to go out and relax and enjoy to be recieved by this non educated non professional arrogant manager and spoil the night for me by profiling me in very stupid way! Those. Customers are the reason you get salary you horrible person and if they came to your lousy place is to be recieved with anice welcome great manner and a f***** smile! No body want to see your ugly persona! U have issues leave it at home! Dont forget its Dubai theres new place open every day. If you dont know how to respect your customer and please them. You will be empty sooner than you thinkl! Un accepted management behaviour for supposedly fine lounge! Well ive been their i can assure you notching is fine about this place! I DONT RECOMMENDS!
Every time I go there they inform me on reception that they are full, and they can give me place in cigar bar or outside if it’s summer. When I enter the place, I see 2 Emirati guys on a sofa and a couple of people next to the bar( on a weekend)!!! So I go down to Roberto’s/Zuma/lpm/Gaya with apologies that apparently the place is too much crowded for me, and guess what- I see 10 people on reception shouting and swearing to get in. I think I’m not smart enough to understand the policy of the place.
My first place was to come here on February when I moved to Difc. Happy to find this place to make me forget my loneliness and allow me to dance like a club. Continued coming afterwards especially I saw do playing. He is super cool and has good taste then I took my friends here just to kill time before flight but yeah it is a memory and we are made of memories. If we deny them then we wont be existing.
Food poisoning. I ordered the claimary shrimp tempura and short ribs. The atmosphere and setting is great. But I wished I had not ordered food.
Horrible management! I called to book, they took the reservation and when I went there fully booked sorry, even if I show them the call and all the proofs. Every time I call fully booked! How it’s possible that people could book there ?!!! NOT PROFESSIONAL AT ALLIf you want to be treated like dirt then go there!Not professional attitudeI DONT RECOMMENDS!
The vibe here was great. Complimentary wine for the ladies on Wednesdays. Staff was very fun to converse with.
Service was good . But horrible welcome experience. Ladies at the entrance are rude and arrogante . Not Four Seasons style. Never again !! There are many good options in DIFC .
Got served and taken care by Mr.Jeffrey a very humble and hard working person in this facility made my experience a remarkable one over all great vibes and even great hospitality by this gentlemen.Thank you
The dj did a great job playing tracks that are well mixed and at the right volume, which was great for having conversations without having to shout all while still being able to enjoy the chill background music
They treat people different based on their race. They have double standards. It was very unpleasant. I wont recommend it to anyone I know.
Noisy, the welcome is cold on the counter
Mila from their reservations team provided exceptional service!
Very unprofessional hostess and managers . Waited for 2 hours for manager to come and solve the issue even managers around they are so careless . Hostess take 2 hour to manage table for 2 while all the tables are empty . 👎🏻
Horrible Managment , arrogant and unprofessional
Nice outdoor sitting with lovely Burj Khalifa views.The stuff is polite and helpful....drinks ok...
Great place to enjoy a glass of your favorite spirit out on the terrace after a hard working day
Really nice place to enjoy a few drinks with an amazing view.
Nice place during cold weather with beautiful view.
Drinks are so expensive here ! Just like everywhere in Dubai . Nice view outside . Oh how I miss the drink prices back in the US !
Good spot for befor and after dinner drinks
It’s a nice place to catch up with friends and have a few drinks
Very nice bar, with a pretty good selection of gins
Very nice especially in winter season
Really great location and skyline - prices are high though.
Horrible management - absolutely no care or concern for people.
Cool place. Non shorts allowed
Always crowded no tables available
Ok drinks... great staff
Calm and relaxed bar
Chilled, place with an amazing atmosphere
High quality and very very good service
Nice sky bar
Amazing
Love the cigar lounge
Amazing place in winter
Nice
Cool joint
Disingenuous fake
So disappointing
Overrated.
Cozy place.
The place and the magnificence of the service and the beauty of Alfio means something from the other, but winter of course, the most beautiful visit because of the most beautiful external meetings
Very lifted blyat. You cant even get in with adilettes.
Wonderful place
Excellent, wonderful, and more than a wonderful JMeyeeeeeeeeeeeeeeel very very very
Wonderful
Do not let in jeans ..
Good Excellent