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Nissan Sheikh Zayed Showroom(SZR) - Arabian Automobiles
Dubai, United Arab Emirates
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AS
Review №1

If you are looking for new or Pre-owned Nissan, infinity or Renault, this should be your one stop solution. The staff is very helpful and give you proper attention and advice. They have a huge selection of ore owned vehicles to choose from. The financing and registration process is very smooth and worry free. I would recommend this as a dealer of choice.

M
Review №2

Great service! Naser has been really helpful & informative about cars. Would strongly recommend approaching him at Nissan for new cars.

An
Review №3

Poorly managed facility, though most of the service staff are friendly (if they get time to attend customer) . No reception, no coordination, no planning etc etc. . As a major dealer, Nissan should have minimum quality on customer service.

Am
Review №4

Availability of the Vehicle was not there and waiting period was almost 20 to 25 days . But overall sales team is very cooperative and helpful

Ru
Review №5

No one picks the phone EVER!! I have been calling many times yet no one responded and at one time, someone even hanged up on me... please improve your customer service (in terms of answering phones). You claim to open at 8...it’s 8:40 and no one is ready to answer the phone?Thank you.

Bh
Review №6

After visiting almost all car showroom located in SJ Road sides, Nissan was my last and finally bought Nissan X trail 2020.The service was very good and all timeline was met by the team. Thank you Nissan Team!

Cl
Review №7

The refundable deposit is NOT refundable, please make sure you are 100% certain before you put a deposit down, cos the company will use some excuse to hold on to it. In my case, they first said it was being held back cos of the tinting that was offered ‘FREE’, then they changed it to say it was being held back against the paint protection - which was also offered ‘FREE’. VIP treatment until the deposit is made, but worse than step motherly treatment (sales does not answer calls, customer service does not respond) if you decide not to go ahead.Thoroughly disappointed and DO NOT recommend buying a car from them

Ra
Review №8

They do have a great staff and excellent customer service; but they can do better by changing (enhancing) the waiting area

Fi
Review №9

Fast and efficient service, you can review, check and test drive the latest car models from Nissan and Renault showroom next door, the Staff is very friendly, the showroom is large and full of cars that fit all tastes and purposes, the showroom can be accessed from the Sheik Zayed road and it has free parking from the backside

Mo
Review №10

Absolutely Pathetic. Unprofessional, not good at all. Had an appointment scheduled by a guy over the phone and was given 10a.m. as the time. Got there only to realise they dont have info regarding my booking. Finally got assigned someone who then left and I was told by another gentleman to move a different service advisor. That took another 20 mins. So, by this time Ive waited a total of 30 mins. Eventually, handed in my car, got the service done and went to collect it. On the way back, I get an indication that reads Washer fluid low. This is after I HD specifically informed the advisor and checked woth them who said a 15 point check up would be done and if anything misses will be replenished. Nothing got replenished. Annoyed, I called the customer service and informed them of the mishap. Its been a week and I still havent recieved any call. Absolutely Pathetic service by this point I dont even know if they actually serviced my car.

Ah
Review №11

Very nice service and customer experience I had with Mr muawia he’s really easy going and expert agent to understand my matters and deliver everything in very casual friendly way , highly appriciate and happy with my new car from nissan

Lu
Review №12

Amazing experience! Florin from the sales team he helps me out from the beginning till the end of my new car purchasing process. He understood my need and he has been very helpful on all my requests. Even after purchase I got few follow up call from him asking if I was happy and if everything was ok.

Pr
Review №13

This was a good place last several years but now customer service is use less no one answers the phone/mob . even manager does not want to sort issues hard to get . i do not recommend

mo
Review №14

Friendly staff! but nothing exciting from Nisaan

Yu
Review №15

I love this showroom for 2 reasons, professional sales persons and lovely Nissan cars

De
Review №16

Good trade in offers going on. Worth visiting. Speak to sales rep Amit Joshi. Really helpful.

am
Review №17

Staff are friendly but the brand needs to update their cars. Some of the models are outdated.

Am
Review №18

Didnt seem to me like anyone was interested in selling me a car. Waited 10 minutes for someone to help me but no one came

Jo
Review №19

Just got my new car a day ago! So happy with my experience. Good price! Good staff! Special thanks to Mr. Gautam who did all the job for us! He was very professional, enthusiastic, polite and helpful. The processing was fast and smooth from the start. Took me only 4 days overall. Highly recommended! 👍👍

Ol
Review №20

Great experience buying a car here from walking in to driving out, all steps included. Very friendly, competent and helpful staff. I never really considered buying certified as I just wanted to have a look at some models before buying privately, but I have no regret changing my mind about it!

Mo
Review №21

The staff here is super friendly and they are upfront on all the charges. I bought my car from them and would definitely go back again to get my next car from them again!

Ab
Review №22

Its the pest people and the pest company Seller Mohamed Thank you very much

Vo
Review №23

Excellent team, everything was done quickly and efficiently!I recommend contacting mr. George Farah 👏🏻

Sh
Review №24

Very good

Ti
Review №25

Nissan Showroom conveniently located on Sheikh Zayed Road. Take Exit 43/ Al Manara Street and Showroom is located beside Noor Bank Metro.

Na
Review №26

Customer service rate is zero

Lo
Review №27

Nice showroom and very kind staff Ive got small brief from experience staffThanks for them

ci
Review №28

I had ask about my parts before I get to dubai.......and upon my arrival all was ready

Mi
Review №29

The receptionist (Sarah) is very accommodating and very helpful. Outstanding customer service and surely an asset to the Nissan UAE Company.

ma
Review №30

I had a thoroughly fantastic pre and post sale experience with this company - notably from the sales manager Gautam Peketi. It is refreshing and reassuring to deal with a car salesman with such integrity and professionalism. I bought a used Nissan Patrol and was very nervous about buying second hand but Gautam and Nissan set my mind at rest and gave me all pre and post comfort. The car is a dream and so was the service. I highly recommend this company and commend Gautam notably for his outstanding sales service.

Mo
Review №31

Unfortunately, my biggest mistake was to buy a Nissan Patrol & a Nissan Sunny for our company use through the sales (Anne) handelling the company cars & her supervisor (Khalid) who was only willing to sell without any honesty nor ethics. After agreeing on the options I realized the car was missing a rear view camera although it was agreed on & paid for. To make story short even if its a Nissan Dealership on the most important road in Dubai, its as if you are buying from the outside dealers so be careful & make sure you get in writing everything you agreed on because they are not legitimate at all & will find a way to bluff. Stay away from Nissan Showroom Dealership Sheikh Zayed Road.

Sh
Review №32

Why promote the 370Z in Dubai when sold out and no idea when it will be back in stock! Salesman said car will be back in stock in December 20 but will be different model yet another saleswoman said it will be back in stock in March 21 and original model will be available! Also told car is very popular so sells out fast however not willing to put me on the waiting list to buy one! You have just lost a customer!

Ad
Review №33

For the First time called for a manager there and as the manager is changed. The manager was very Rude and didnt even attend to me.I would rather deal with polite salesman who attend to me.Or go to another showroom from now on.Old management was amazing beyond words!

De
Review №34

Recently Purchased a Pre-Owned car. Mr. Gautam was the salesperson and he assisted us throughout the process very professionally. Kept car ready on time and shared all the information of the car like previous ownership and maintenance history. Appreciated his effort.

Ti
Review №35

Main showroom that has Nissan personal vehicles, fleet services, large transportation vehicles used cars and service centre. They also have Renault sales centre within this showroom under Arabian Automobiles umbrella. Under Renault there is a fleet sales and service centre also available attached to the showroom.

MD
Review №36

Good service, informed sales people.

Ma
Review №37

Good cars. Lots of rush.

Ma
Review №38

Good service from Alaa. Even though I bought a different car (by no means his fault, just person preference) his service was excellent

th
Review №39

Thanks to Mr kailesh, for advise me good car .

Mu
Review №40

Nice showroom. Very spacious

Ra
Review №41

Just bought my 2020 Patrol but only after a really bad experience. Chose the Patrol I wanted and told the salesman I need it brand new and not the one on the showroom floor which was the same colon and specs. Anyway came to pickup my NEW car few days later and noticed the car in the showroom had been changed ! I was smart enough to take a picture of the VIN number (had a feeling ), when I saw my new car at the pick up area I immediately checked the VIN number and of course it was the same... gave the sales man one more time to confess but he kept denying until i showed him the picture of the VIN on my phone. then sileeeeence .. just horrible... escalating the whole issue to the showroom manager only got a sorry that should not happen we can change it for you horrible < so be aware !

Ra
Review №42

Very helpful staff, well organized floor and draws attention to the cars. Easy to schedule test drives, and private area allows customers to discuss options and move forward.

Ah
Review №43

Recently purchased pre owned car from shk Zayed branch. Gutam Peketi was very professional throughout the process and really gave excellent customer service. He was very helpful and honest. Im happy with the car and the service that Ive received so far.

Mo
Review №44

Although I own a Nissan am really disappointed with the al Arabia auto the staff are really unprofessional and they should be all changed to a professional one that could recice client and this would my last visit to this company

Ku
Review №45

Received fantastic service and even bought a car. Mr. Mannan was extremely helpful and courteous. Took time and patience to explain things. Highly recommend buying from here and the cars are good too.

Se
Review №46

Very smart, friendly and professional service. But I am not minded to buy because I just dont believe they are giving the best deal they can. Relatively low competitive environment doesnt help, and I didnt find the salesman would go the extra mile to win my sale 😔

Dh
Review №47

Lovely place. You get all the best customer experience here. You can choose from the new cars or else they have a huge collection of used cars on the backside yard. The staff is extremely friendly and assisting.

Ji
Review №48

I dealt one time with their pre owned division. They literally cheated me with a car that had a major accident and then repaired. The sales man Alaa convinced me that that was just a normal pre owned vehicle. Also the tires they put while selling to me bursted within 7 months. If i can give minus five I would have done that. I will never ever deal with this company.

Ni
Review №49

Has all it needs to be a good showroom.I think the reception and admin staff is good and polite.Sales staff in my multiple experience was not friendly or helpful. Non of them smiled.

Di
Review №50

Love ❤ 😍

Ni
Review №51

Lack of professionalism! Cant recommend anyone to go there. I was always amazed by the CRM system of rostamani. Follow up and System is good but poor human resources.

ab
Review №52

I bought my car from this showroom, Definitely I recommend to everyone. Especially the sales manager Mr. George Atif excellent person who knows how to do business. With trust and loyalty.

sa
Review №53

Amazing staff, best prices and very a good display at the showroom.

Ma
Review №54

Nice people but some service procedures don’t make sense to me. Like changing only front brake pads without changing rear ones or skimming brake discs even if they are perfectly flat and don’t have sticking out rims.

Do
Review №55

Nothing less than a nightmare to get in touch with them, its been 1 hour and counting and no one answers, all run around just to get a part number. I bought a Nissan as my first car here and regret every min of it. Just because of after service..

Di
Review №56

Renovated showroom , but I feel its too small , move to bigger place or get an extension the business will improve , right now delivery place for cars and parking is cramped up.

Sa
Review №57

Absolutely poor service. Once I got my car back with dirt on the seats and dashboard after a full service and another time I had to wait close to 4hr to get my car back when I gave it to change my battery.Worst service centre in Dubai 👎🏻

az
Review №58

This showroom is located in a strategic location on sheikh Zayed Road and all cars are shown in this location.

Sa
Review №59

I had an amazing experience dealing with Nissan Team is an amazing experience special Thanks to Mr George Atef Farah highly recommend him for smooth processing and helping out to get my Car loan I bought a pre owned car and I am Happy with his service and advice Thank you George.

E
Review №60

Not all models are in the showroom, but some features of Nissan Patrol platinum, were surprising. Have a look at the star sky on the photo.

Da
Review №61

They dont have smaller vehicle but offers for the vehicle is limited.

Om
Review №62

Excellent staff ... beautiful showroom ... very recommended

aj
Review №63

Have to add economic cars as well in display

Su
Review №64

Very nice showroom with very cooperative staff. I interacted with Mr Roby, very humble and cooperating with all queries and suggestions.

Ja
Review №65

Got my spare parts quick and easy.

JI
Review №66

Very very bad customer service. If a normal person (like middle class family) go there no one will bother. They had called me for auto exchange and gave appointment at 5pm with an agent. I reached and wait there 2 hours simply and inform many times at the counter...and nobody is ready to attend. I left from there. It is very bad customer service and poor meet & greet service..

Be
Review №67

Supper DISAPPOINTED from the service i have got from such company @Nissan i have service contract almost 6 years and i realize that they are damaging parts to do extra sales!!!Woow what a bad company and cheap quality and service @NissanME!!!+the worst experience to go to collect your car after your service and to recive it dirty in a bad condition as i recive it from a garage from industrial area!!! Why should i pay such amount if you treat your client in this way better pay less and do it out side @NissanME !!!

Al
Review №68

A great experience liked the hospitality and professionalism of all the sales and operational staff. Excellent ambience and display of units across all range.

Da
Review №69

I dealt with Feras in new car sales for my Patrol Safari. He was the consumate professional who took it upon himself to go above and beyond to exceed my expectations. I have never left a review on google but can not recommend this man enough. Absolute A++++ Thank you mate. Dave

ri
Review №70

Had an awesome and smooth experience while purchasing my new nissan at arabian automobile. Mr.Krishnakanth did an excellant job getting me th right choice and best deal.

Re
Review №71

Went to just check the cars they have in the showroom, and ended up buying from them.The customer service representative (Mr. Ahmed Emad) was more than efficient and knowledgable about everything I had to ask about the car in mind.And the maintenance services are really good.Thanks.

Gy
Review №72

Very nice sales person at Nissan..i met MR. Krishna..very proffesional and very helpful.

ra
Review №73

I bought Renault Duster From SZR showroom from Grorge Farah and it was a great experience and professional process, the car was in perfect condition and George is highly recommended to anyone

bh
Review №74

Free valet parking. Offers are much better when compared to the showroom in abu Dhabi. The sales person I met was very friendly. He(Roby) was very cool when I said I would cancel my booking. Helped me to get the refund sooner. Big showroom.

Sh
Review №75

Got my new car from here. Great customer service. The sales staff are not pushy and I found them extremely helpful (at least the one I worked with).

Gi
Review №76

Extremely disappointed.I bought a pre-owned Nissan Juke from Alaa in 2016, he told me that the car had original paint and never had accidents.I did not verify myself as I (wrongly) assumed that I could trust a product bought from the Official Nissan showroom.Today I did the process to sell my car, and after doing a comprehensive test I found out that Alaa lied to me at the time of the sale, in fact the car had an accident.Two of the doors, plus the back of the car were fixed and repainted.His behaviour was absolutely unethical as he took advantage of my inexperience and stated something not true in order to finalize the sale for his personal gain.

Mu
Review №77

Worst dealer ever! I hate the moment. Because i have a recall campaign on my car then i done before weeks back after that they updated didnt update the paper frm RTA then i got fine arround AED : 1000.00 because of late renewal of my car.Even all services is very bad

kh
Review №78

When i am going to sheikh zayaed Road evary time feeling was i come again and again.fantastic.

K
Review №79

The showroom has always been nice and relaxing. Its currently under renovation and cant wait to see the new changes.

ka
Review №80

Amazing experience. Enthusiastic, knowledgeable, courteous sales staff, lovely ambience, digitally advanced infra. Keep it up SZR Nissan.

Ka
Review №81

Dear Sir/Madam,I hope you doing well.On Tuesday 13.08.2019 I receive a call from one of your customer service representative and I was very disappointed and shocked from the way how she was talking( lady didn’t introduce her self). She was very rood and aggressive and doesn’t know why she’s calling me( said that the manager asked her to call me and she doesn’t know the reason ). And after when I asked her few questions regarding the insurance she became irritated and complained that I asked her too many questions and I asked her only 2 questions regarding quotation of my insurance. She told me in very rood way to do the service and don’t ask her too many questions and when I will do service I can ask all what I want from service center representative.It’s unprofessional and making to look your company in a very bad way.After the conversation with this lady I don’t want to come and do this service and insurance because of attitude and first impression is very bad.

Ma
Review №82

Less staff and no good service but good cars

Su
Review №83

We met Mr. Malik in sheikh Zayed road branch. He is very helpful & knowledgeable person

Is
Review №84

Beautiful showroom, generous team with Karak tea being offered.Well done.

Om
Review №85

I broken nose at this Showroom due transparent glass wall.... yea!

As
Review №86

Amazing Experience, you will find bast car option, specially their floor manager Mr Gautam he is helping. For me as well he gave me amazing offer.

me
Review №87

Was very great... Met a good sales person by the name of Gautam who offered very good service...😀😀👍

sa
Review №88

The showroom location is perfect, front of Noor bank Metro station..

sh
Review №89

The sales person and the customer service is too good.Though i didnt choose any of the car but still its worth visiting the place

Ma
Review №90

Had attended an event and k must say its good

Ba
Review №91

Friendly Customer care giving customized options offer to customer

Ro
Review №92

Great deals... look for the agent named krishna! he will help you a lot

Na
Review №93

Over priced, as for the logic as well quality and services. shocking

Sa
Review №94

Nice new renovated showroom but staff not attendants .

Ra
Review №95

Limited information available on the models.

Ti
Review №96

New and pre-owned Nissans.And Super Safaris. Nice!

Ka
Review №97

Amazing after sales service. Friendly, efficient and thorough.

Ak
Review №98

- Be careful when you purchase from them vehicles and also the service packages. You end up paying than they say.My car was sold with a 5 year, unlimited KM warranty. But after 3 years they came up with a story. First three years comprehensive warranty and next two years were Engine and gearbox only.

Ji
Review №99

So many reception girls when you enter the showroom they freindly but do we really need this too much welcome greetings

Ai
Review №100

I bought a car there because of good costumer service))

Information
100 Photos
100 Comments
3.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.nissan-dubai.com/
  • Phone:+971 4 407 5599

Categories
  • Auto parts store
  • Nissan dealer
  • Car dealer
  • Chauffeur service
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:8:30AM–8:30PM
  • Wednesday:4:30–8:30PM
  • Thursday:8:30AM–8:30PM
  • Friday:8:30AM–8:30PM
  • Saturday:8:30AM–8:30PM
  • Sunday:8:30AM–8:30PM
Payments
  • Credit cards:Yes