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Al Ghandi Auto Service Ras Al Khor - الكندي للسيارات مركز الصيانة رأس الخور
Dubai, United Arab Emirates
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Mu
Review №1

Alfredo is awesome and Great help always. Superb service provider and very professional and courteous. Happy to deal with Al Ghandi always!

N.
Review №2

Excellent service with expert staff and they very friendly and so cooperative staff the manger mr.Adnan was very cooperative person and take care all the my car complaint and solve it with the expert Mr.Tholfeqaar the transmission section technical i am really appreciate this workshop and i am recommended every one to use this branch for checking and repair the General motors cars

mi
Review №3

It is refreshing in this day and date to have human interaction with the staff that is courteous, determined and knowledgeable to the core.milestomemories is sincerely grateful to Al Ghandi Auto for the wonderful customer services till date for our 2010 Tahoe Z71. Be it a simple tuning, regular service, major overhauling or preparing for our mega road trip from Dubai to Scotland, Al Ghandi has been our mainstay support.The staff – Mr. Manish Davadkar, Mr. Syed Wajahat Ali, Mr. Javed and all members from the front office or the service team have set standards that are commendable.milestomemories would highly recommend Al Ghandi Auto overall and especially the Ras Al Khor service workshop due to their sheer professionalism and commitment to customer service.

Kh
Review №4

I would like to thank Alfredo on his services and kept me posted all the time, the car was delivered on time and service delivered was beyond my expectations, thank you so much Alfredo. Keep up the great work.

Al
Review №5

Amazing service with fair pricesI have been servicing my GMC in this location for the past 5 years and the service is exceptional. trust me their price is not much of different than outside, but you are assured that you are taken care of, and you can go back to them if any issues.I want to point out on one special technician called Saber. He is by far one of the best car technicians I have ever seen, he takes his time and go for a drive with you to understand the problem and try to fix it in a best way possible.I hope management value his amazing contribution to this place as much as I do. Thank you Saber .

Ab
Review №6

The worst service I’ve ever dealt with , and deserves the least rate and worst review ever. The lifetime warranty they claim to be provided basically covered nothing. I had series of issues associated with Yukon Denali which is a premium car. I had to replace the door handles of each door at least twice at my own cost, and different issuesand the recent one is regarding the transmission, the car works fine, and after hours it doesn’t shift from parking and doesn’t moves. Took the car and they said some transmission cables are damaged, and what it’s not covered under the lifetime warranty and I should pay from my cost. The worst dealership every and their warranties and promises are scam. Never faced discomfort, dissatisfaction, and disappointment with other dealers except them.Save your money and never get a car from them, better alternatives are available from other competitors.

Fa
Review №7

I got my car serviced in this centre. Alghandi provides the best post sale services in the region. Alfredo was very informative about the cars condition and service requirements. They even washed and polished my car making it look and feel brand new.

Lu
Review №8

New car and first approach to Chevrolet/GMC Service. Amazing experience as customer from Mr Faisal (reception) and also from the other employees. Minor issue was solved quickly and no appointment required.

Hi
Review №9

Dealership cant find the issue with my 2020 Corvette- brake squeaking sound. Left the car for 5 days and they came back saying its normal...Update:Mr. Khalid and Saif were very helpful and supportive. Theyre managing the case and Im confident they will be able to turn this around. Special thanks to both of them.

rh
Review №10

I am really happy with the service that al ghandi did to me. From the reception to the agent who accommodate me well. Especially Alfredo who answered all my questions and updated me everyday until my car was released. Thank you very much guys

حم
Review №11

Thanx mr alferdo for your good service

As
Review №12

I have an amazing experience today. Thank you Alfredo for the best service 👍👍👍

Mo
Review №13

It was a great pleasure dealing with Advisor Mohamed Ghanem, super customer experience!!

El
Review №14

I like to deal with alfredo my service consultant he is polite and profesional.

Da
Review №15

Nice services, but a bit pricey for labor charges

Al
Review №16

The service was good.I like Mr. Alfredo who really was very supportive and always did his best to update me on progress. He has great customer support and experience

Ab
Review №17

I gave them the car to fix. There was a minor accident, even scratches in the car. A week after I gave it to them, someone from the alghandi called and told me we couldnt fix your car because the insurance company owed theal to al ghandi and they had to pay first. Then the car is repaired. He asked me to call the insurance and ask them to pay off the to al ghandi companys debts. First, this is the problem between the Canadian insurance company and I am not a lawyer. Why does the al ghandi always treat customers badly?!..

AB
Review №18

I had an issue with one of the service agent but when I took it up with the workshop Manger Mr. Adnan, he on spot took a coorective action as they put the customer satisfaction on top of their priorities. Thank you Mr. Adnan for your WOW support and corrective action which is highly appreciated.

fa
Review №19

Drop the car at the workshop 14/6/2021 the guy name derick took the details and everything, and telling me the car will be ready in 5 days,Today is 29/6/2021 the insurance didn’t even approve about the car,What kind of dealer ship is thisI called derick he said he is on vacation next day he tells me he is sick,I have all his conversations on the phone.This is not professional like they advertised

ra
Review №20

I had a great experience, thanks to Mr.Saif, Mr.Adnan & Mr.Sapan. They were very helpful & kind

Yo
Review №21

Awful call center service especially ras al khor branch, zero respect for customers

Ma
Review №22

I sent my car to Al Ghandi (Ras Al Khor branch) for a minor repai and I was really satisfied of the exeptional service and professionalism that I received. The staff, Mr. Aneesh was very approachable and helpful. I got my car back earlier than scheduled, nice and good as new again. Thank tou very much, keep it up!👍👍

Ob
Review №23

Mr. Derick (service advisor) is the best advisor you can deal with. He will treat your car as if it was his own. Very polite, professional, and transparent.

Mu
Review №24

As usual amazing experience and Ras al khor branch and Mr Abdulsalam Mohamed was a great person and very polite and help me through the issue

Em
Review №25

Good and fast serviceCustomer is well treatedBest customer service by Saif in Nad al hammar

Ju
Review №26

Thank so much for the whole team,especially for Mr.Anish ,for your good behavior and helps.

Mu
Review №27

This is to bring to your attention and the experience I hade in my last visit to the service centre in Al Ghandi Ras Al khor. For the past 5 years owning my car “Impala” I have been always bring it to Ras Al Khor for the service, I would like to thank Mr Mohamed Ghanem for his outstanding service and professional approach in delivering the car on time as promised, clean and ready to go. Thank you once again

Ha
Review №28

On time services . Special thanks to Mr.Adnan for the service , he is Really cooperative and friendly

No
Review №29

Excellent service as always at Al Ghandi...My husband takes his Cadillac Escalade their regularly for repairs/service etc. Big shout out to Alfredo who is a Legend to say the least... he’s always so helpful, friendly and great at his job. Alfredo is the type of staff member that keeps you coming back again and again. A 5 star service as always by Alfredo and the Al Ghandi team. Highly recommended by me and my husband.

ja
Review №30

Aneesh Azeez a very good guy who assist us to repair the scratches of my boss car..

Bo
Review №31

Very professional and very fast service as always. Mr Alfredo is very accomodating and always on time on what he said to deliver...highly recommended.

Ri
Review №32

Mr. Alfredo rosos and Mr. Firas of body shop they have done a good job. Keep it up guys…..

Fa
Review №33

Good service, nice and friendly stuff, specially Adnan the service manager, but the prices are high. Its higher than liberty

Am
Review №34

Thank you for all team Maryam,firas, prasil,aneesh i got good support i received my car very fast

Mo
Review №35

Thank you Alfredo for a great service 🙂

Da
Review №36

I was extremely happy with Mr. Alfredo. My service advisors approach and the detailed explanation that he gave me about my car. I will give 10/10 for his generosity and customer satisfaction.

Ma
Review №37

I would like to thank Mr. Alfredo for his kind treatment and follow-up😊👍🏻

Ba
Review №38

I like al ghandi service especially Mr. FIRAS He is a good person. Always give service on time. And he is very helpful.

Ab
Review №39

ExcellentService,people,Products and Quality.Very Helpful employees.

Ca
Review №40

On a few occasions, I have taken my car for service or repair. While the process can be slow and sometimes expensive especially during repair, the customer service (and coffee) is always great. Feras is exceptionally helpful and trustworthy. He always takes extra care of my car. He is always available and ready to help when I notice something hasn’t been done properly. He also treats me like family and gives me the best advice. A highly recommended workshop for exceptional care with Feras.

Sa
Review №41

Great service by Alfredo. Always caters to my needs and makes things as convenient as possible. Impeccable service and is a people person.

Ab
Review №42

I had a excellent experience at Al Gandhi Auto Service center at Ras Al Khor. Everything was spot on. Special thanks to Alfredo Orbiso who has been outstanding with his services. Great job done Alfredo. Keep it up.

Al
Review №43

Very professional service center. I would like to thank Alfredo for all the support and care that he gave during my visit and even after the job was done. Big thank you to everyone

su
Review №44

ANISH is very professional and very helpful to get my car in time. Good service.

Vi
Review №45

I have been servicing my GMC at Al Ghandi for the past 3 years now and the high professionalism of AL GHANDI is reflected in the service advisors handling the customers.Really appreciate the positive & customer friendly attitude of Mr. Mohamed abd El-Salam and the professionalism he displays during his interaction with the customers. Kudos to the entire team and keep up the good work.

Ab
Review №46

I like al ghandi ras al khor very good hospitality & very good service Alfredo rosos very nice adviser give me very good service on time.

Su
Review №47

Such a good quality and professional service you can surely trust on our beloved Car. 😊 Mr. Firas Zaher made sure that all our needs were attended and he really helps us in understanding the process. Very helpful. Its also a quick but high quality service. Thanks

Sp
Review №48

Bought the car in for 10k service, couldn’t find the booking. Eventually did, then took well over the promised 1 hr. No pick up or drop off service offered, and no courtesy cars…All in all pretty poor service..

Om
Review №49

I had a excellent experience at Al Gandhi Auto Service center at Ras Al Khor. spceal thanks to Mr.jawed and aneesh he is all ways help me

Kh
Review №50

My 4th year ,I have Cadillac and Chevrolet they are always professional , the job always done in a reasonable time and most importantly they will always keep you updated for your car service or even if you need more than that.Big thanks for all the team specially Alfredo 👍🏻

Na
Review №51

Excellent service provided from the team with fast response from Mr. Mohammed Ghanem

Va
Review №52

Consistently a terrible experience.Slow, inaccurate, unable to comprehend people needs

Sa
Review №53

Excellent Service, Mohammed Ghanim were helpful, I highly recommend to book service appointments with him.

Ab
Review №54

Mohammed Ghanem provided me with the best service in the shortest time, everything was done perfectly.

Du
Review №55

The best serviceSpecially Mr. Mohamed GhanemHe helped me a lotThank you

Hi
Review №56

Great service. Mr. Alfredo is always there for any help/queries and understand customers issues.

Dh
Review №57

Great experience with GMC car service, particularly with Mr Saif Al Islam, who is always supporting and following up.. I was selectively going to him since 6 years of service after the positive experience .. Great service center in general, however, I hope that old timings will be back soon (til 12 midnight)

Th
Review №58

Good service, good professionals. Car was very well treated and cleaned. Price is followed by the car maintenance schedule.

Ro
Review №59

Amazing staff , Alfredo Past and Zulfi were too good. They are an asset to AL Ghandi auto.All the best

as
Review №60

I like the service are professional staff esply Alfredo Im happy.

Bo
Review №61

The service is great, the employees are very friendly, specially Saif Islam. He is one of the best employees there. I have a big experience there

Im
Review №62

The staff at AlGhandi are extremely helpful and in control of their tact.special mention for Faizal who constantly walks the extra mile to help his customers and never tires whenever you reach out to him . Its staff like Faizal who make this agency shine and also bring a smile on the end users face. I would urge the management to recognise such talent and reward them for their exemplary service. Overall a great experience dealing with the entire service delivery team .

Ha
Review №63

After 12 years of using GMC and I love my vehicles(TahoeZ71 2010 / Yukon Denali 2015 / Sierra Denali 2016), I thing I gonna change to FORD After I visited Ford service center with my friend in Dubai, | really get shocked with there service center and the staff attitude, just handed over the vehicle and they do the rest of job without asking or question regarding the warranties or extended warranties or delaying the service and updating the owner about the vehicles issue if any, I hope GMC service center to be updated and more convenience like space and waiting areas for the visitors specially when Al Ghandi takeover the Cadillac and Chevy from Liberty which case a heavy load on Al Ghandi service centers.

m
Review №64

Really satisfied with the service. thanks to Mr.Orbiso & Mr. Alfredo for making this excellent experience. F6491

Fa
Review №65

Last year, I bought a car from Al-Ghandi and I was very pleased with the overall sales process. Now the next and very significant aspect is service, Ive been using GM vehicles since 2006, starting from Lumina, Envoy, Traverse old generation and the new generation, I moved from Kuwait, and the Chevrolet service standard is very high there. Im glad Ive found the same professionalism here in Dubai, the team is very professional and has a full mind of customer care. I meet Adnan at the service center and he is very helpful, understands feedback from the customer, and acknowledges them very well and professionally.. Although this is my 1st service but I met Adnan before also when I bought the car and having some doubts about the options and even he addressed all of that very professionally and promptly. Thanks for your great service.

Fa
Review №66

The best experience ever dealing with Al Ghandi Auto Service Ras Al Khor. I want to take this time and thank Mr.Sajjed Ahmad Service Advisor for his excellent service . He was so helpful from the very first day I went there to get my GMC Terrain head light fix. Keep up the good work....

Na
Review №67

Unfortunately bad service and I’m not satisfied about their product specially Chevrolet Captiva 2021

Al
Review №68

Saif best service advisor thanks saif

Su
Review №69

Thanks Saif for your great attitude and friendly approach. You are a real star. Great work.

Xa
Review №70

Im happy with the fast and punctual service especially with alfredo who is always updating me about the status of my car. keep up the good work!

Ki
Review №71

I am very happy with the services of Al Gandhi automobiles for my vehicle Chevrolet Aveo. MR Saif Islam the Service Advisor has always been extremely cooperative during my visit to the service Centre .

Ta
Review №72

Excellent service. Mohamed Salim went out of his way to assist and deliver the car in the requested time.

Mu
Review №73

It is always great to deal with Mr. Manish & Mr. Alfredo at Al Ghandi Auto, they make sure you always walk out the workshop happy & satisfied.

me
Review №74

Very Good customer service.. Service adviser Mohamed Ghanem assisted very well..

Ad
Review №75

Just took my CTS-V for Major service with Alfredo professional work and Ahead of schedule nice discounts on bill and they listened to our requestsThe car is out of warranty still GM paid 90% for some issues .I have no idea why would anyone buy BMW and BenzExcellent service 👏

Fa
Review №76

Excellent After Sales Service. I really appreciate their customer happiness oriented perspective and especially I would like to thank Mr. Faisal Lalu at the reception.

Na
Review №77

Mohamed Ghanem has been a big help..Very professional and fast service.

Ra
Review №78

Perfect customer service, many thanks to Alfredo for his friendly greeting as well as getting the car delivered before promised time by following up with the workshop regarding my car.Good Job Al Ghandi service center team 👍🏽

Mo
Review №79

Excellent... Extremely satisfied with the service, specially because of Mr. SAIF UL ISLAM. Very cooperative and helpful.

Di
Review №80

I am writing this review on Mohammed Ghanem, a customer service agent in Al Ghandi Auto service... I’ve been dealing with him for over a year now, and he has been very responsive to all my calls and queries related to my car service. He is very knowledgeable and gives the best advice when it comes to car Maintainance. Customer satisfaction is on the top on his agenda!Keep up the great work Mohammed!

an
Review №81

Thanks for special best discount and special thanks for Mr. Mohamed Ghanem service advisor. He is the best guy ❤️🙏🏻

Ma
Review №82

Nice place and u can services ur car there

la
Review №83

Excellent service and friendly staff. Keep up the good work.

Na
Review №84

Mr WAJAHAT Ali gave good service and professional thanks bro❤

ja
Review №85

Thanks for a excellent service my chev Tahoe with quick and high quality service and special thanks for Mr. Mohamed Ghanem , he is amazing service advisor ever.

Us
Review №86

I woul like to thanks to Sajjad Ahmad and it is top and best service center at Ras Al khor.He take care of my car and done the job very well .

Ta
Review №87

Extremely bad service and unprofessional staff .... Just trying to manage routine car service somehow. The quality of service absolutely not adequate to price. I have faced same during my previous visit as well.... and now decide to stop dealing with Al Ghandi Service in future.

Sh
Review №88

Thanks for Mr. Ghanem servicr advisor for cadillac service and thank you for mr. Aneesh for quick delivery. 5 stars for AlGhandi team.

Ej
Review №89

Thanks for good service at Alghandi auto service and thanks for mohamed ghanem good service advisor :)

00
Review №90

Best service center with mohamad ghanim

Sa
Review №91

The service was great, and big thanks to Alfredo !

An
Review №92

Service is really nice in terms of timing, initially guys said car will be in 10 days and gave back in 7.Also, vey nice stuff, keeping posting and etc.Highly recommendedAnd special thank to Firas for his support with my case

Me
Review №93

Excellent service.. the service advisor that I dealt with here is great (Derick)..

Sa
Review №94

Maintenance service is the worst. I own a Cadillac Escalade, and it is assumed that it is a luxurious car. I expected service to be in the same level, but I was disappointed every time I went to the maintenance appointment, they made me tired with them, and my last service was really bad. I tried to a complaine but even the customer service was not hepfull and I could not complete my complain .. 1 star is too much for them

Wa
Review №95

I like MR Alfredo my service consultant he is very professional guy.

Mu
Review №96

Super experience for my cadillac car. The enthusiasm of the team to serve the client is excellent. Well done Mohd Ghanim. Thank you so much.

ob
Review №97

Been her for few years but lucky i have my best man doing my service always good to work with and keeps me updated if you ever visited the place for car service look for alfredo will get your work done on time 👍👍👍

Mo
Review №98

Thank you Saif Islam for the help which you have provided me. One of the best in the business

su
Review №99

Thanks Alghandi Service center for the Cadillac service, and thanks a lot for Mr. Mohamed Ghanem for quick service at 2 hours only with high quality Service.

Ra
Review №100

Ghanim was exceptional with helping me and delivering my car on time! Sorry I was late on you brother!

Information
65 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.alghandi.com/
  • Phone:+971 4 231 0111

Categories
  • Car repair and maintenance
  • Auto parts store
  • Chauffeur service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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