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Max Speed Trading FZE
Dubai, United Arab Emirates
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Comments
Ef
Review №1

Good customer service. People are very courteous, professional, quick and easy to deal with their products are reasonable and competitive price. I would highly recommend it.

Me
Review №2

Pleasure dealing with Maxspeed Auto Spare Parts. Thank you for helping me to find the right part that I need.

Mo
Review №3

Order is delayed two weeks from the promised date. the live chat on the website asking me to communicate with sales team email, till now I sent 7 emails/reminders with no reply. this is too much disappointing. you guys dont even give attention to your customers.I stated on my emails that i can accept any delay, but let me know whats going on with my order.You need to be more professional guys, this is not accepted!!!PS: Attached the emails sent to you guys with NO single reply. well done guys

Jo
Review №4

Maxrspeed auto parts has given me very reliable service from start until the end of my order Strongly recommend

Ba
Review №5

Ive received all my orders without any problem but also at affordable prices.

Av
Review №6

This is the first time to deal with Maxspeed Auto spare parts company ,in fact,the prices of spare parts are very competitive prices with good quality.

Fa
Review №7

Excellent service, nice people , many choices , reasonable prices, good quality, all in Maxspeed!

St
Review №8

I am from Bahrain. I received very good and fast response from this company.

vi
Review №9

Awesome Sales Experience! Great Pricing! Fast Delivery! Thank you guys

Ne
Review №10

All the staff is very helpul and assist me with good product and pricing.

VE
Review №11

I am continuously following up on Our Order there is no response to my email. Very poor CommunicationI appreciate all the work they are doing. but Lack in communication should not cause our customer to cancel the order itself. it would have been great if they give a proper updates on order.

Di
Review №12

Ive ordered more than 4 months ago. Nothing has been shipped yet, no answer to my mails and lost about 700 $ !!! When I go on their site, my order is said to be in process. Some communication would have been greatly appreciated + if not possible for them to get the ordered pieces to have a refund. Will put a lawyer on it if no refund soon !!

Em
Review №13

I was happy dealing with them and I will continue to do so. Thanks

Da
Review №14

Best place for buying genuine vehicle spare parts with the good price.

Ar
Review №15

Price wise all genuien part and very good experience with them in the transaction.

Em
Review №16

Daniel , thanks a lot for helping me I really appreciate the way you communicate with me. Highly recommended.

fr
Review №17

Maxspeed Auto spare part are the best place to order , they are very helpful , honest, and they will give all information you need. Thank you very much ,,,,

xa
Review №18

Maxrspeed auto parts has given me very reliable service from start until the end of my order Strongly recommend

He
Review №19

Hey Folks! Do yourself a favor and run away from these people / this site. Its just another scam in a different shade. I simply asked for a photo of what I wanted to buy (I was already skeptical but cant hurt to ask) and that could not be done. Pick a reason, they have it covered and will probably try to make you feel bad for asking. I did not because I already knew where this was going. They are pros. Period. but if I can help one person from not getting scammed, Ill do it here. A zero star is not an option or I would have done that.As I said. They are professional scammers. Response (a reputable company would never feel the need to do this):Dear sir, I have check your emails history. You try to force our sales team to give you confirmation for the item which is not available in our own warehouse and then in the same time you ask them to give you a picture of the same item which is also not available with us and we need to order it to our supplier to bring the item to our warehouse without any down payment or purchase confirmation from your side which we don’t think any supplier will do. So really it’s better when you want to put review for some other company at list be honest and put all the truth instead of saying some fake story!!! We can also now put all your emails and communications here as proof of our work if you want!!!

hy
Review №20

Best place to get oem toyota parts and very reasonable prices.

Mo
Review №21

FRAUD!!!!This is a fraudulent company.there is only one Philippines lady who answers the call. Order never came for whole 6 months !!!! And no refund either.They also dont have a warehouse team, they only search the item from google and lie about having the item available.DO NOT TRUST THESE LIARS!!! They only waste time by saying to speak to sales team which never replies to any email nor does it pick up anyones phone

Jo
Review №22

Great experience that truly made my day and encouraged me to buy again and again. The service, management was super amazing. The way they treated me was respectful. I recommend everyone .

Ch
Review №23

The most beautiful service & experience to buy something through online.After 3 months from ordering, responded stock is in German and will ship it with next batch. See the image how wonderful no response for the several mails. Of course in between many calls. Amazing. -.,-

S
Review №24

Fake , scammers will be reporting to consumers protection. Guys if anyone got scammed from this company please report them 600545555 dubai.You need invoice copy and few details. Download the app Dubai Consumer and file a complaint. They take these matters seriously.

ال
Review №25

Unfortunately, I dealt with this store, lack of credibility and unprofessionalism in dealing and not responding to messages. My story started on 06/23/2021. I purchased a piece through the website and paid the amount via an electronic payment method. The invoice came to me in the mail and free shipping. A few days later, I received another message with high fees on shipping, so I asked them for pictures of the piece to make sure of it, and they refused. I canceled the order and so far they have not returned my payment until the date of writing the comment 7/15/2021 I do not recommend dealing with them

Fr
Review №26

Excellent exceptionally professional services. A great experience and I will only order from them in future till the end there are very polite and professional in their dealing being transparent and immediately responsive to all my queries and many questions answering patiently. I strongly recommend everyone to try their services and will never be disappointed!!!

Ah
Review №27

Do not buy from them, I have been waiting for my order for over a month and theres no reply from them. These are scammers and will be reported

Em
Review №28

I ordered parts beginning of April 2021. Nearly 4 months later still not processed and still no parts. I’ve sent regular follow up emails for any type of update but these are ignored and you never get a response. Look at the similar customer reviews! Consumer Rights should be checking this company out. Worst experience ever

Da
Review №29

I was happy dealing with them and I will continue to do so. Thanks

Ai
Review №30

All the staff is very helpful and assist me with good product and pricing.

Ha
Review №31

Best place for buying genuine vehicle spare parts with the good price.

李小
Review №32

You Liar !!!!!!!!Thay are not a real company,They just use websites to cheat money!!!!!never ever buy anything from them!!!liar~ liar~ liar~its been 40 days,I mail them several times to ask the detail,nerver get any feedback!!!!update:13th July 2021,still no respnose,its been 60days....liar......update:12th Aug 2021,no respnose,liar....liar.....liar.......

Al
Review №33

Please dont buy from them, they tells you your order will get shipped in 10 days, but unfortunately you will get nothing! Now its been a month and I have contacted them a lot asking about my order, and I got no response!! Is that how a respectful company treats their customers?

St
Review №34

Great customer service and fast delivery. thanks the team

Sh
Review №35

Just ordered a BMW Z3 Coupe Windshield from them today. Lots of negative reviews. Im willing to give them a chance. Lets see will report back if this comes through. One this is for sure - theyre the ONLY company carrying the OEM parts here in Dubai.Update 1: Theyre telephone hours are between 9 and 3PM and they respond and are very communicative by email as well.

eb
Review №36

Order Reference JGUSILXOX - placed on 04/11/2021 and nothing delivered yet, i tried to contact them throw email , mobile number and website but no one answer.i pay about 300 $ !!! . what this fake company that stolen our money and play with us !!

An
Review №37

Its been 4 months since they just told me lies, they promised to return the money, its clear that it will only happen through police intervention. The whole company, led by the owner, is a liar. If you want to be stolen knowingly, buy from them.Hello. There are 58 days from the launch of the order on this site that 3 weeks do not respond to email to anything. Totally careless including the owner who answers here. If you do not want to lose your money and time do not order on this site, they are ordinary liars. RE: Order Ref # HOTXYEFUP (INV-18-0100714)What do you not understand that another 30 days have passed and you did not even have the common sense to answer me.As a result, I will call the police and they will take all the necessary steps to be blocked on the internet. Companies like your have no reason to exist.

Ah
Review №38

The parts was as they described and really best price Just better to make the delivery time faster.

Da
Review №39

Do not order any thing off this company , take your money and promise you everything, you get nothing , bad customer service , accounts are very bad, reported to DED and reported for taking money under false pretence

Te
Review №40

Just purchase some part for my car great and smooth experience special thanks to Daniel for the support speed and efficiency.

De
Review №41

Highly recommended. A wild selection of auto spares part. Approachable staff,well trained and knowledgeable about the products.

SH
Review №42

Very respectful staff and owner , very good and quick supply for the auto part I need beyond my expectation ...keep doing sake work team maxspeed👍👍👍👍👍

Da
Review №43

I ordered an item from Max Speed on 10-Dec-2020 and till date the item is not delivered. Yes, I do understand the delays due to the current situations. But almost 2 months delay without any courtesy calls in between made my experience with Max Speed the worst I have ever encountered. I hope Max Speed rectifies these issues on priorities. I have emailed the sales team for the refund and let me wait and see how this experience would be.

Mi
Review №44

One of the best customer service and the genuine auto parts available.....Will recommend all my friends

Br
Review №45

It was such a great experience I must say this is the best auto spare part in Dubai - hands down and Kudos to the team !

Be
Review №46

I keep waiting for my order, should I look for legal ways to get my money back? or are they really going to send me the parts?

Da
Review №47

Trustable and excellent supplies for your car parts. Approachable services that they can offer and they give you good quality product.

Su
Review №48

Its a pleasure to work with you! Thank you

Sy
Review №49

Stars are for the parts and not for the wait and communication. You have to be desperate for your parts to order through them.For my Volvo XC90 no one had them readily available, even Volvo service themselves. It took more than 2 months after ordering to arrive, their commination stopped after 1st month and I thought I have been scammed.Parts are genuine and from OEM. Prices are accurate and if I had ordered directly through ebay or European online vendors, would have costed me more.

ta
Review №50

Its a pleasure to work with you! Thank you

Al
Review №51

Just best place to buy engine parts. they are professional team for engine part and they give me Volvo XC60 Engine Piston which in dealer we should buy complete head cylinder and they help me to save a lot in my engine repairing. Thanks!

wa
Review №52

I ordered when online chat told me 3 days for part arrival , when it didnt come they said 10 days. Now over a month later still no part. Wouldnt cancel order or substitute part. Still waiting for email showing part shipped. Contacted support again and no response.

El
Review №53

Best place for classic Toyota Electric parts

am
Review №54

Best price at list in the market and fast delivery

An
Review №55

AVOID. A reseller that cannot track delivery dates is a terrible reseller. First they promised a part will be delivered, even though it was clearly NLA. Then they just dropped off the face of the earth. Only deal with them via paypal if you have to, as that way you can try and get the money back.UPD: its nice that they monitor reviews, but thats not an excuse to ignore communication for weeks and claim they cancelled and refunded the order - the money was only returned when a claim was raised with PayPal - no idea how long theyd be sitting on it otherwise

st
Review №56

Do not bother ordering items from this company. Just donate money. It will save you a lot of time and frustration. You will never receive what you ordered anyway. ULPJNSRMA

Om
Review №57

They are really a big scam,made my order 8 days ago and before the purchase was written it will arrive in 2-3 days and there is 12 pieced in stock,once i made the order it showed that it will take 5-7 days to arrive,sent them an email 4 days ago and was told that they are waiting for the confirmation from the factory and once its confirmed it will take another 10 days!!!!!!!!!!!!, and now in the past 3 days No answer for phone calls,No answer for emails, No answer for the chat service on the website, the only easy experience is when the credit card got charged that went very smooth !!!!!!!!!!!!Update and a reply for the reply on my post:I wasn’t informed by your team that it will take up to 10 business at any point,and my emails for your company for the last few days even before the weekend was ignored, and if any one who is reading this comment try to search for part number “34306790550” in your website it will state clearly that you have + 12 pieces in stock and delivery time 2-3 days,it has been my worst experience ever honestly in dubai,i had better experience when buying used spare parts in sharjah in the big warehouses!!!!!!!!!

Na
Review №58

!!! Please do not buy anything from this Max Speed Trading FZE shop !!!I already placed an order on March 13th, 2021 and have not yet received anything.Ive tried several times to contact customer service, but no one answers!!! This is a fraud company !!Order reference: EFLAYDHRY

ja
Review №59

Bought air suspension delivered within 3 days pass service.

Au
Review №60

The most terrible customer experience and level of unprofessionalism I have ever seen. I placed my order on 15 Dec 2020 with a promised delivery in 2w. After 7 weeks and numerous unanswered calls, whatsapps and emails, i am told the part was actually discontinued and proposed to replace it with another one 7x more expensive. After asking for refund, no answer again. Covid cannot be blamed for consistent lies, unreliability and unprofessionalism! Unless you like being scammed, do not buy here!

Ra
Review №61

Bought air suspension delivered within 3 days pass service.

Ro
Review №62

You Rock it Guys! they supply the VW item hose which was omitted part even with VW and send it for me with our any issue.

Sh
Review №63

Poor customer service and very bad experience, Made an order on 6th Jan and they said delivery within 2 weeks and until today nothing! Keep calling and sending whatsapp with no response. i am 100% sure that all the 5 stars reviews below are fake!Update: Until today 22/02 still no update on my order!! Not sure if this is a scam or what?!Update: Today is 04/03/2021 and still no update, Sent many emails and whatsapp with no response and complete ignoring!Update: Today is 14/03 still no parts or refund and no response!Update: Today is 28/03 and still no parts, Refund or response! All 5 stars are fake.Update: Today is 03/04 and nothing is there!Update: Today is 10/04 with no refund or products..Update: Today is 27/04 with no refund, I have raised a complaint with DED already so lets hope something will happen.Update: Today is 02/05 with no refund or parts.

Il
Review №64

MaxspeedTradingFZE received a payment for a spare part on Dec17th promising a delivery in 4-7 working days. Its been 40 days no update, no spare part and no feedback. Totally unprofessional company. Do not judge them based on their website and be very careful to deal with them. Whenever, i followed up on call or WhatsApp no proper response. There is zero customer care. Here is their msg on Jan 20 from agent name Mia: as per the courier guys sir we will receive the part by tomorrow same day we will ship it to you since then no update or response to my msg

Sa
Review №65

They supply the Not Available Toyota item but just better to speed up their Delivery time but the rest is very good

Sa
Review №66

Good customer service sales team was friendly and cooperative.

Ra
Review №67

Professional and do business with genuine parts. Recommend highly

Ma
Review №68

Thanks a lot ! Completely On time and Same item as my Order.

Mo
Review №69

Thanks a lot guys . I buy MAXS oxygen sensor for my own BMW car and they make delivery within 2 days and half of original quality price with one year warranty.

Mi
Review №70

Very reasonable price with all genuine part.

Ma
Review №71

DO NOT BUY HERE!!!Worst shop ever. No response to mails, countless calls and WhatsApp.Parts were supposed to be in stock and delivered within 1-3 days; 3 weeks later I still don’t have an idea where the parts are.Try to avoid this shop

mu
Review №72

Great customer service and fast delivery.

Li
Review №73

100% scam, will remove post if I receive my items,No updates on email as well.

Ch
Review №74

Terrible experience. Ive placed 2 orders with them. The first one # INV-18-0100557 from sep 23 was supposed to be shippped in 3/5 days. We are 45 and counting and I do not have the part neither the refund. Same situation with the second order. From last Thursday nobody is answering my mails, whatsapp or phone calls.I feel like Ive been scammed.DO NOT SHOP HERE !!!!

Pa
Review №75

Very happy with service and would highly recommend to others. They Have Online Catalog and I easily Decode My Vehicle VIN number and find the right part number of my need items.

je
Review №76

Fast and easy process

Ma
Review №77

Awesome place and Great Customer Service. I will always buy my oem parts from here shipping is cheap and very fast!

Ma
Review №78

Thanks a lot guys . Item is as it should be

Al
Review №79

Seems like a scam. I ordered parts January 19 which according to them we’re supposed to be shipped in week. So far nothing. The worst thing is that after taking your money they stop answering!!

Po
Review №80

Very much bad experience. Buying from this companyJust take money and then no call number and not emailPlease do not suggest this company, because in the appearance of the company but in the backend, you will be your loss

Gr
Review №81

Best Online Spare Parts Shop, best prices and Fast Shipping.... Thank you So Much Guys

Wi
Review №82

Best customer friendly staff and helped with detailed information. I got genuine product.Thanks a Lot

Hu
Review №83

Trying to get order, order on 09/21/2020 still havent received any item, now they are not responding to any mail

Sa
Review №84

I am feeling very sorry to waste my time and money in this site i have placed my order more than 7 days and still no response. they claimed that they are going to dispatch my order within 3 days but it is A BIG LIE :(

Ma
Review №85

Best place to buy porsche parts 👍🏻

Ni
Review №86

Highly professional and timely service provider And Easy access to customer service.

Da
Review №87

Best place to get engine parts👍🏻

Es
Review №88

The company will promise and fail in delivering. Not a good company to deal with.

Ni
Review №89

Safe and Fast, Thanks a Lot!

ra
Review №90

You guys rock it 👍🏻

Sa
Review №91

Kindly customer service and good support

Jo
Review №92

Great Service with fast Delivery

Qi
Review №93

It would be better if the politeness of the employee will be translated into good system and service. the lightheartedness and politeness of person on the phone can calm you down.. but still their services requires improvement.still a legit seller though.

Er
Review №94

Worst customer service I have ever encountered. What should have been a simple straightforward transaction turned into a nightmare stretching over weeks. Emails are not responded to and when the customer asks a simple question like, What is the status of my order? they do not bother to respond and instead issue a refund because that is the easy way out. The management of Maxspeed should either improve their service or simply close the business down and stop treating their customers with contempt. I will NEVER do business with Maxspeed again and I advise others to think twice before they deal with this company.

Sh
Review №95

Bad Experience, i ordered one part online from them, selected by my own courier, then next day phone-called them their receptionist said i will cal you back after checking. Then on phone call she keep on insisting me to Pay AED 25 for courier, i told him i have selected free delivery (by my own courier) option, i am working just next to you i can come and collect my order. Then she said i will call you, then rather then calling they cancelled my order , i got an email the order is cancelled.Not a great experience at all.

mi
Review №96

Highly recommended

Cr
Review №97

Very good Prices and Online Payment with Credit/Debit Card without any Extra Charge and Free Delivery .... Thank you So Much For your Good Service and Support.

Mr
Review №98

That is soooo bad service i ever had! No phones working ! No E-Mail answers! No online service response! They just got my money and gon!

A.
Review №99

Great!

Sv
Review №100

They only take your money. They do not deliver!

Information
10 Photos
100 Comments
3.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.maxspeed.ae/
  • Phone:+971 4 881 7472

Categories
  • Auto parts store
  • Auto parts market
  • Engine rebuilding service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
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