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zDegree City Walk
Dubai, United Arab Emirates
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Et
Review №1

Good service. You can definitely notice the difference after the car being serviced. I had them do a wheel alignment and A/C service and they were very quick but yet thorough. They did a quick check-up upon my request and gave honest advice and suggestions without being pushy or trying to oversell. Happy to return.

Ил
Review №2

Waw. Unexpectedly good service, fast and professional, good value for money. Recommend to everyone!

Je
Review №3

It was a good experience with great staff and professionalism, my bmw 740Li tyre was replaced from here and the staff Mr. joel was a great help and assist. Definitely

Vi
Review №4

I came here to get my oil changed on my Maserati Ghibli. Shahadat did a great job with overall assistance, time frame and pricing. Good workshop for car service and thier google reviews speaks for it

Pe
Review №5

Great and quick service for tire and oil change. Luqman is a very nice and reliable person. Highly recommend to deal with him.

bi
Review №6

The best services I got from specially zDegree city walk staff. NO DOUBT this is 5 star performance. Mr Rizaldy have done great job. The guy wont speak anything but his speaks alot professionally.

AN
Review №7

I do 4 tires change amazing service by the team specially JoelThanks guys,

Wa
Review №8

I found zDegree out of chance after having a flat tyre on the main road of City Walk. I pulled in to see if they could help and I am so glad that I did!The gave me a great quote on a set of 4 tyres, and assisted me with wheel alignment, balancing and rotation (in 10,000k).What was really outstanding service from them though was the fact that I didnt have my locking nut for my wheels to be able to remove the wheel. I called my manufacturer branch to try and get this, but they were unable to help, the guys at zDegree somehow were able to remove the wheels with some great knowledge and then provide me with some non-locking nuts (the same day!) this was all done in a matter of hours and no damage to the wheels, my manufacturer would have needed the car for 2 days and were going to try and weld the wheels off the car! :OI would definitely recommend this garage and they will now be my go to garage going forward! Fantastic service!

Am
Review №9

On their its written that shop is open but when reached find its closed . Then petrol station people said they will open by 2 pm so I keep waiting till 2.30 but nothing happens. Then I took mobile number of people responsible and call them 5 to 6 time but nobody respond.Then I go to their online chat section but again nobody responded and massage showing normally they reply within 24 hours. Very surprising in situation like this very competition is on peek and every business is online and with quick response. They are not even bothered to serve customer I guess.

Up
Review №10

I am glad I found this place. Mr Jovel is an asset to this company. I bought a set of 4 Pirelli tires from them. Prices are reasonable and their customer service is excellent. Highly recommended!!

fa
Review №11

Lookmon was the very very helpful and understanding he explained and provided solution to me perfectly...I appreciate his support and efforts and highly recommend to visit zdegrre and ask for lookman...to themanagement of zdegrree you have a gem tc of himThank you Lookman5 star for lookmon

Ma
Review №12

High quality tyre replacement service. My 4 nr tyres on my Ford F150 were swapped out very efficiently and professionally by Lookmon. He is very good at his job so thank you. I have no hesitation in recommending Lookmon and Z Degrees services - will use again for sure.

Ki
Review №13

Great place and very high quality. Mr. Lookmon helped me very much, gave me lots of advice and was able to do my work quickly and efficiently. I really recommend him if you need any mechanical help or assisstance.

re
Review №14

Very very good service, thank you emmanuel for removing the nail and fixing my Tyres

bi
Review №15

Change 2 tiresThanks to team for the great deal . specially thanks to Jovel for a fast and professional service.Highly recommended 👍👍👍

Au
Review №16

I just had my tyres changed, and I’m really happy to have found Mr Lookmon! He was so professional and gave very good and useful advice. It is so rare to find such a good person. keep it up! Thanks again.

Ju
Review №17

Repaired my tires with the fantastic and professional Mr Lookmon! Fast and efficient!Thanks again.

ma
Review №18

Service is more than I expected, very professional staff and perfect management by Joel and friendly environment, even got the tyres from other company, perfect alignment with affordable price. Highly recommended.

An
Review №19

Excellent service and team , well done .Recommended all the way in UAE, ask for Joel and rizad

Su
Review №20

What a tremendous experience here. Have been to many garages and never seen this kind of professionalism. Mr.Oside is a very transparent person who explained in detail what needs to be done and what was wrong with my car. Just came for disc skimming but after the advice from Inside , I did my wheel balancing too. Hats off to you all at Z degree at City Walk. I am concerned whether I will get a same kind of service from Al quoz

Mi
Review №21

Turned up late but Mr Lookmon still changed my tyres with a friendly smile even though I’m sure I delayed him getting home that evening

A
Review №22

Pretty Good Staff, Very Friendly & They’re Very Professionals, Team City Walk ❤️

Om
Review №23

Great service from lookman he is really on top of his game and service satisfaction for customers he even extend till 10 30 pm just to help me z degree u guys are lucky to have such a employee

ki
Review №24

Pirelli Tires at best prices only available here !

Gi
Review №25

Best service! Very fast and professional! Mr. Lookmon is so friendly and helpful

Ma
Review №26

The tire prices are very competitive and the job by Mr. Lookmon was done very professionally. He also gave good advice. I will come back.

Ha
Review №27

I have visited city walk Branch and staff were so helpful and had done their job very efficiency specially JoelThank you for the good Services

Ro
Review №28

Highly recommend this tire store. Jowell has been very helpful with service and gave me great prices on new pirelli tires.

Re
Review №29

Got an offer for lifetime wheel balancing and alignment for a good price.Its an advantage for those who do track days / track driving that need to dial difference alignments. (Big savings)Thanks to Michael.Very helpful and knowledgeable.

Ly
Review №30

It took 4 hours to complete a tire change and realignment. It should have taken an hour. They never updated us. The place is nice, but taking that long with no communication was so disappointing.

Kh
Review №31

Excellent service, professional team. Thanks to Joel 👍

Ad
Review №32

I shared my experience with a man named Lookmon. Highly recommended to ask for him by name when you get there.He will go above-and-beyond to help you out, a genuine character. He was a very good man and made the whole experience easy, highly recommended.

Sh
Review №33

New shoes for my GTI, excellent services, fast and professional and with a smile, Mr. Lookman and the team changed the tires fast and professionally.Excellent follow up every 10Km for rotation and general check.

Ay
Review №34

Review is for call center, when mentioned alignment didn’t highlight it is not free with tires change!Always be clear with your customer

Jh
Review №35

Mr jowell made sure i got best prices for my LX570. Highly recommended as they also do a free wheel alignment check

Mo
Review №36

Based on their good review, I called the shop for the purchase of 4 tires for my wifes E300 Mercedes. The guy who picked up the phone was not sure of exact specifications of the tires available at the shop which would fit my needs. He said he was a technician and did not know. I said next time please dont pick up the phone, let somebody else, who knows, take care of the call. He then, passed the phone to his manager named Joel. He SEEMED to know what he was talking about. He asked me to send him the tire size, plate number etc. which I did. He gave me a price and said the tires were not at his shop and that they had to come from other branch of theirs. Later he called me that he had the tires at store. I said I would come 8:30 next morning (this morning) to have them installed. I asked him if he would be at work at that time; he said yes. I showed up on time. He was not there. Emanuel was there, a technician. He didnt know any thing about the deal and tires that I had ordered. He had to call Joel to inquire about it. Still he could not find all tires at store. Apparently this car tires are different in size, the front ones being smaller in size. They had the front ones only.1- When a costumer shows up, and you are not there, make sure whoever is on shift, knows about the costumers needs and the deal you had with him. Costumer should not be wasting his time waiting there until you guys coordinate. This is how any reputable business operates.2- When Joel asked me for the tire size, as a professional and the manager of a shop which specializes in tires only, he should have told me there were 2 sizes to report, in which case I would have gone down to the parking again and recorded the size of the rear tires as well. He did tell me that they has specific tire for Mercedes Benz, so he should have mentioned that E300 come with 2 sizes.3- While at the store, they said they would get the rear tires from other branch, but I had to pay about 150 AED extra for each rear tire. I did not accept. With the waste of time I was going thru, I expected them to stick to the original price and absorb the extra cost themselves. It was never about money, just a professional gesture of respect. When we screw up in our business, we make it up to the costumer.4- Emanuel, the technician who was very helpful, passed me the phone so that I could talk to Joel myself, which I did. I expressed my dissatisfaction with the poor service and the increase in price and that they should stick to the original price which caused me to drive all the way to their shop. I am not sure if he heard any of what I said, because he kept talking over me. I reminded him several times that he was interrupting me and that he should let me finish, to no avail. Then he simply hung up on me, or got disconnected some how. He never attempted to call me personally (he has my number of course), so I assume he hug up, problem solves!!!5- People fumble all the time, business do too, but they should be decent and wise enough to make it up to the costumer. It is a good business sense as well, and cheaper than advertising on Google, word of mouth that is. Later Joel sent me a text message that they were willing to change the tires at my location as long as I pay the price of the tires only. Too little too late. When you lose your faith in an organization, why should you repeat the same mistake. What if some issues come up later with the installation of the tires; with these kind of attitudes, how could I count on their after-sale-service. It wasted several hours of my time in agony. Naturally I do not recommend this shop to anybody.

bi
Review №37

Excellent work and service by lookmon !

Al
Review №38

Excellent

gi
Review №39

Polite and professional staff.Fair price, definitely recommended!

Te
Review №40

Team was helpful and being kind. **********

Wa
Review №41

Very helpfull and kind . Professional . Thanks for helping me and my familly

An
Review №42

Best Prices on Pirelli tyres guaranteed. Very happy with the wheel alignment too. Thanks team

An
Review №43

Great prices and great services.Purchased 4 Bridgestone tires online from thier website, and this included installation, rotation and balancing for each wheel.Extremely friendly staff.Highly recommend.

Hu
Review №44

Good and timely service by Lookmon. He is not Only a hard worker but also a good advisor and salesman. He knows and understands his work. 👍👍👍👍

wa
Review №45

These people are really professional, sincere and friendlyMr. Lookmon helped a lot and he is a really professional guy.Thanks a lot

iv
Review №46

2 weeks ago I visited the garage to check my car, and the guys were super helpful, it was a general visit, but after checking everything on the car, they even explained to me how to check the main things when going on longer road trips.Thank you guys so much for your assistance! Will be back, for sure! Keep up the great job and good service. All the best!Till next time :)

Ja
Review №47

All the team is very helpful

Sa
Review №48

Luqman was superb. He was very professional, went out of his way to help, and was very honest in the assessment of the problem with my tire. He is definitely a star.

Sa
Review №49

I changed r tyres for my car Mercedes S. lass, and the team Lukman, Emanuel and their supervisor Joel were were professional and got me great prices for my tyres. Highly recommend this place for a perfect tyre fit.

sa
Review №50

Lookmom this guy is a hard worker guy.He did internal patch for my wheel after it get punctured from a screw hard worker.well done

Ra
Review №51

Great and quick service by Lookman and the team. Went in to get my tires changed and the team did a great job very quickly.

Ka
Review №52

My Experience:Pros:-Polite staff.-They answer their phones and try to help.-Good tyre prices.Cons:-Not very organized and not very accurate when it comes to estimating time needed to finish a task.-Wheel alignment services are ridiculously high. I was quoted AED 800 and made to believe that I had a major problem.After lot of negotiation and using Emirates card, the price was brought down to AED 340.I later showed the same report to other renowned service centers and they quoted between 150 to 200, so I still overpaid!Basically, the money I saved on discounted tyres I ended up paying in services.Overall, not very positive experience.P.S. @Zdegree, thanks for your response. Please obtain my contact details from the branch, as I just visited today. Looking forward to hearing from you.

Ra
Review №53

Their service package is absolutely amazing

Wa
Review №54

Amazing service by joel

Fr
Review №55

Fantastic service from Lookman. Helped me out with several problems and provided good advice.He even helped several ladies with their car (needed air in their tyre and washer fluid) with no expectation of payment.A valued employee I’m sure.

DH
Review №56

I came to ZDEGREE CITY WALK OUTLET WITH A SUSPECTED TYRE PUNCTURE IN MY FORDMR LOOKMON was so courteous, forthcoming, friendly and professional in his approach that he told me the exact problem and suggested the best solution.He undertook the repair job with great enthusiasm and displayed utmost professionalism.Good work LOOKMON KEEP IT UP.ANDY

hi
Review №57

I was desperate to find a new tires but LOOKMAN was great in finding me the right ones with a good deal !LOOKMAN was keen and fast in service and giving good advises.Please continue in giving Great job .

Je
Review №58

Great service and a special price for EK Platinum card holders

Mo
Review №59

The service is very professional , specifically lokmon , I changed the tires with competitive price from the market .

ah
Review №60

Great location, fantastic alignment machine and friendly staff. Highly recommended

Ha
Review №61

After confirming the appointment for installation of tire, and getting a call to come for installation, I reached the place to know that they do not have the tire.What else do you not wish for in this challenging time?Drove past to next place across the road, got a hassle free deal.

Kh
Review №62

Best place for wheel alignment they have a flat bay so it can easily accommodate Supercars without scraping below. Joel the manager has been helpful with service and prices.

Al
Review №63

Quick and efficient. Good value for money. Joel was friendly and helpful.

Su
Review №64

Best service centre in Dubai.👍👍👍

Fl
Review №65

Super great and fast service from Lookman!Thank you so much!!

Ja
Review №66

I got my car ac gas top up and oil top up and oil filter replaced and coolant top up. Prices were cheaper than car dealers and better service. My ac is freezing now and car is smooth.

As
Review №67

Lookmon is the best guy ever....Great service ...Great info..sells you what you need no frills... thanks lookman official my go to tyre guy

St
Review №68

Super friendly, helpful and professional service from Joel and the guys at the shop. Highly recommend this location! Thank you.

pr
Review №69

Top notch facility and friendly staff. Most of all super attractive prices on tires

TC
Review №70

Pirelli tyres at best prices. big thanks to joel. he is amazing

Na
Review №71

Great prices on tires at even better service

ns
Review №72

Jowell gave me good price on oil change and tires .thanks

Os
Review №73

The best place around downtown to get new tires fixed for your car at the best prices on pirelli tires. Highly recommended

am
Review №74

Good prices on tires especially pirelli tyres

Ma
Review №75

Got a offer for Pirelli tires. Thanks for the deal by Jenson nice jobs

Ki
Review №76

I came to fit pirelli scorpion tyres for mercedes benz G63.jowell was of great help with the pricing and alignment,I highly recommend the shop because of jowell and its easy access location.

Me
Review №77

Professional service by Mark amazing price and friendly supervisor see you again soon

Ze
Review №78

Thank you Joel for the great service and prices on oil change

Ab
Review №79

I like this tire service is very good and there staff is all goods speak

Na
Review №80

Had a flat tyre and came here for an inner patch. Mr.Lookmon was fast and really friendly.

Mu
Review №81

I send Enquires on FB and got a amazing price on pirelli tires. Plus alignmentThanks guys for accommodating me.Friend staff excellent experience!

Sh
Review №82

Friendly staff.100 % work satisfied.Good job.

Pr
Review №83

Great team and clean job

Ma
Review №84

Great wheelalignment system. very accurate

Re
Review №85

Great service, well equipped. Special thanks to Lookmon 👍🏻

Ma
Review №86

Very helpful staff. They really rushed when i needed the battery. Professional and friendlyPrices are the best you can get compared to the quality. Way to go guys

Gh
Review №87

Replacing 4 tires with amazing price from their website .Recommended 101% for positive attitudes all staff are friendly and comedian 😂😂😂

Ha
Review №88

Best place to buy pirelli tyres with respect to pricing and service

Ab
Review №89

Excellent service and customer care

Mu
Review №90

Great place to get new tires fixed or an oil change. Prices are very reasonable. Staff is very friendly and super attentive. Located right bang opposite city walk inside Enoc gas⛽️ station. If your in need of new tires or a quick change pass by this place 👍🏻

El
Review №91

Very attentive and very good service.I will recommend.

Za
Review №92

Affordable price for change oilNice and friendly technician and staff

Ha
Review №93

Amaizing experience . Affortable price and good staff.

mm
Review №94

Ask for Joel when you get here.he is the best when it comes to customer service

Dr
Review №95

Got my car tyres changed there by Lookmon.. i got excellent service .. quick and professional

Ah
Review №96

Very good experience and cooperative person, Lookman is the best 🙏🏻

TE
Review №97

Amazing experience, I drop a inquiry in Fb and a few mins i got a call from zdegree city walk and i got a good offer4 tires dunlop with amazing dealThanks for a wonderful service!

mu
Review №98

Shout out for Zdgree staff for excellent job !Keep up the good work !

N
Review №99

Research tire prices well and select models based on your preferences about hardness anx noise of tire. Once selected you should negotiate with and should be able to get good prices. Fitting and tire rotation every 10k km was provided free of charge. Reasonable place for oil change and tires.Though I recommend that you buy online and stock oil yourself. Lower viscosity oils provide better performance but tend to be expensive on oil shops like zdegree

Ba
Review №100

I came back to Michael and Christopher to help replace my rear shock absorbers, because they had done such a great job installing and aligning my 4 new tires recently. I highly recommend them, they do excellent work at a fair price for good value.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://myzdegree.com/
  • Phone:+971 4 340 4381

Categories
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car detailing service
  • Car repair and maintenance
  • Car wash
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:2–9PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
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