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Mebar Auto
Dubai, United Arab Emirates
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Ri
Review №1

I have seen their work. They are flawless! I highly recommend them for your off-road and fabrication needs.

El
Review №2

I visited the shop for shocks service awhile back. All their mechanic guys are knowledgeable and really knows what they are doing. I appreciate their job and highly commendable.

En
Review №3

Had the worst experience in my life in this place. They look a nice shop and first impression given me by Mr. Abdala is they are helpful and professional people but, then it soon turned into a nightmare.I sent them a shocks kit just bought used, via courier, to quote for overhauling. I relied on the good reviews found here. Mistake.Mebar sent me a video on the external look of the shocks, where it was possible to see the whole kit in quite good detail before they put the hands on for quoting the refurbishment.Then they dismounted the shocks piece by piece and quoted the job around 1000aed more than any other shop around (which meant a good 25% more than average). I didnt like the quote and picked up the kit from their lab into plastic bags (they didnt put it back together...but this can still can be ok as the shocks really needed overhauling...).At Mebar lab I found all the kit dismounted and organized into 4 boxes. Each shocks parts into a workshop box. I sealed each shocks parts, segregating each shock into a strong (double layer) plastic bag with cable ties, with the help of their mechanic, and brought them to another place.At the morning of day 1, of the rebuilding job (in the other place) the rebuilder found missing 12 retaining rings which were not given to me from Mebar. Called Mr. Abdala, “impossible it’s missing but I will check for you”. After some hours Mebar found 1 ring of 12. Called again a couple of times, found 7, then 9, then 11 of these special rings (up on 12). After calling again they promised me that the day after he would had put together 12 rings (no clue whether someone else is missing those parts now…). The other overhauling shop organized the courier to pick those parts up from Mebar and Mebar didn’t think to pay the courier for this issue caused by them (but this is only a minimal detail…see what’s next!!).Then it comes the day I had the overhauled shocks ready, with the front coilovers ready to be combined to their springs. But the mechanic who had to install them observed that the massive, coilover spring-retaining bushes were missing. Aside of that, also the rear shocks top rubber bushes were missing, so we are talking of total 4 parts. After a check with the overhauling shop which did the job, I realized that they never came out from Mebar shop. I could be 100% sure of that because they were present in the video they (Mebar) sent me and, I also remembered myself that were missing from the boxes of pieces which I collected at Mebar into sealed bags, with the help of their mechanic. After some phone talks with Mr.Abdala, he found the first 2 pieces in his shop but, despite understanding that the rear rubber bushes were also lost at his lab, he did not found them and did not propose any refund to that.I asked Mr.Abdala to send the 2 retaining rings to my mechanic, and he kindly did it, but then I discovered that he put the charge of the courier in “cash at delivery”. So he felt that not even this courier charge was somehow due to him.Moreover, I had to buy the missing 2 bushes, clearly lost at Mebar’s (as also partially conveined by Mr.Abdala) brand new from the UAE distributor of the shocks’ OEM. Mebar declined to support me in this, so I had to pay 450AED (420 for the parts, plus the courier from Dubai to Abu Dhabi) from my poket.Therefore, if we count for free my time waste, that quotation at Mebar costed me 3 couriers from Dubai to Abu Dhabi + 420AED of parts. + maybe 5 years of my life burned due to stress!!!!I strongly regret to have stepped into that shop and the further 20min of my life, which I spent to write this review, are an act of generosity towards the off-roaders’ community because I don’t wish anyone to go through this, ever.All what i said is documented in the whatzap chats (including video and picture evidence) so I can provide evidences, should someone think I’m lying.

Ch
Review №4

I would recommend Mebar Auto repair to anyone without a doubt! Very professional and reliable. The best customer service and reasonable prices.

Mo
Review №5

Excellent service. They have a lot of experience in motorsport and offroading. They are my go to garage if i have any problems with my car after offroading

Am
Review №6

I’ve visited this location today to fixed my Jeep Wrangler 2015 Engine tappet noise ,they told me no need to change the tappet we have special oil to fixed this issue but they are lier after I spend all my 600eadThey told me maybe it will go or no 😡It was the worst bad customer experience in my lifeI highly recommend to avoid visiting this place

Ra
Review №7

Got my Baja Designs lights here. The staff were very knowledgable and helpful. The mechanics did a perfect job and even fabricated custom brackets to fix the lights exactly how I wanted them. Their prices were identical to the prices listed on Baja Designs US website. Highly recommended.

su
Review №8

Had my Nissan with suffered loud suspension noises and had to get a lot of things fixed sent to them and they fixed everything it was pricey but I tried to go to cheaper place and only ended up wasting money so pay for something professional and have it done once

Ni
Review №9

Amazing place for vehicle mods...technical have good knowledge

Ba
Review №10

Nice service and very professional

Mu
Review №11

The reason why I am giving them 1 star is because I asked them I want to buy Baja designs light for my car they gave me the price for the lights ASAP but the price for installation and the brackets they never gave me and it’s been more than 2 weeks, as you can see other reviews posted by people also gave them 1 star due to their terrible customer service . I hope you service is not bad like your customer service

Pa
Review №12

Good experience with them, owner is involved in operations and technical team is knowledgeable. Fabrication team has good ideas and they r creating very logical products

Ji
Review №13

Spindle reinforcement

Lu
Review №14

Great work if you are looking for top quality and youre happy to pay for it. Staff is very knowledgeable and always there to assist. Highly recommended for serious off-road mods

Pe
Review №15

If you want quality work done on your vehicle, this is the best place to go. For serous work done to cars used out in the dessert, you cannot just go anywhere since your own safety is directly affected by the work they do. I would not go anywhere else.

Pa
Review №16

Excellent workshop. Great knowledge and experience. Best in Dubai, by far. Highly recommend

Ma
Review №17

I couldnt imagine having anyone else take care of my baby. Theyre attention to detail and quality is almost obsessive and it shows in their work.The climate and off road terrain in Dubai is no joke, so it helps to have an owner who grew up here and lives the off road lifestyle.

ra
Review №18

Good service. Knowledgeable and friendly staff

Gr
Review №19

I can’t rate the place. I went there during my lunch hour to ask for a quote for some work. The lady seemed very efficient and took all my details but that’s the last contact I had. A very Dubai experience I’m afraid.

Ta
Review №20

Extremely helpful team, went over and above to get the bike ready for the weekend

Sw
Review №21

Difficult review...in short I would say you either like Mebar or not,,. In my case each visit was frustrating in the beginning however once the groove clicked I was satisfied with the final outcome.Expect service delays and allow ample time for job delivery....in all fairness these guys are good and know what they are doing but follow a system which makes government red tapism seem easy breezy..Excellent service recovery for complaints which is unusual in Dubai. In my opinion the company could have avoided the problem at the beginning by being more prudent and saved on unnecessary expenses.

Kh
Review №22

This team knows what they are doing and they really good at it, the communications with them was easy and clear through the phone and emails which saved a lot of time. Great place to upgrade your jeep to another whole level.*Tip: Go for Radflo suspension kits.

Te
Review №23

Top service. Top products. These guys know what they are doing.

Ar
Review №24

Best quality. And proper info and setup

Ah
Review №25

Over priced and arrogant, no respect to customers and horrible after sale support

wi
Review №26

Bad Customer Care bad Timing not recommended at all

Sa
Review №27

Very helpful and cooperative

Am
Review №28

Specialist advice for offroad equipment and installation. Reasonably priced.

Kh
Review №29

Doing great modifications but over priced

Mo
Review №30

Soper professional shop for any offroader

Vi
Review №31

Reliable bunch of guys...& gals

Ba
Review №32

Bad customer service and overpriced service . Not recommended

Fa
Review №33

Good workshop to modify offroad cars, prices are little expensive

Ry
Review №34

Cant keep appointments for meetings, keep customers waiting for hours and then cant even produce a quote as promised. Guess one has to be a Sheikh to be a client.

ar
Review №35

Professional suspension experts

Gh
Review №36

Wasted my time here, poor customer service just a show off place 👎👎👎

Ah
Review №37

Very nice 4x4 workshop

Ro
Review №38

Great place for quality work

Ma
Review №39

Quality people but takes very long

Mo
Review №40

Terrible Customer service

Ma
Review №41

Excellent service

B
Review №42

All about SUVs

Ab
Review №43

Poor customer service!

Cl
Review №44

Good

RA
Review №45

Good

Kh
Review №46

Very expensive,

Information
20 Photos
46 Comments
3.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://mebar-auto.com/
  • Phone:+971 50 422 4535

Categories
  • Auto parts store
  • Auto body parts supplier
  • Auto electrical service
  • Auto machine shop
  • Auto repair shop
  • Auto restoration service
  • Auto spring shop
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:8:30AM–1PM
  • Tuesday:8:30AM–1PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–1PM
  • Saturday:8:30AM–1PM
  • Sunday:8:30AM–1PM
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