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Copart UAE Auctions LLC
Dubai, United Arab Emirates
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Ra
Review №1

Very Big Yard for the vehicles on auction.No facility for transport inside the compound. Very difficult to walk around in the Hot Sun for vehicles inspection.Suggest that they could provide some kind of Bics or scooters inside the compound. They may charge rent for those

Im
Review №2

Worst customer service, worst auction in uae zero star 👎🏾 , i will never ever again buy car from this company free advice if you want headache troubles buy car from company

Ba
Review №3

I had very bad experience with USA auction1) the price of shipping is really over charge than other agents .2) the documents they gave to me suppose to be enough for registration but when I went to register the car I surprised that RTA inform me that Copart Agent has to attend and sign transfer document which they didn’t inform. And when I called Copart they keep one person give me to another till they gave the mobile number of their agent ( Aiyad) or pro But when I called him and he was not replying and … after that they called me from office they told you that I can call him now and when I called him he was speaking that he is on leave and he can’t come and he asked that to go to another registration office I told my car without number and I’m already here with endurance and as a Copart they have to send some one here he reply in very rude way that like take it or leave as he is in vacation and he is not ready to come like he was making favor to me that he is talking to me …If you know that it is required your agent to sign paper you must inform customer that .suppose as a big company you have more than one agent in case you agent on leaveIf you agent on leave why you gave me his numberLast please employee polite and decent agent as PRO if you don’t know the shortcut of PRO it comes from public relations officer … so employee profession , decent and employee who knows how to behave and respect customers ..I don’t advise anybody to deal such as cheap service company

Du
Review №4

Bought accident car from copart 2 months before fixed all accidents problems passed from rta test still cannot transfer to my name , rta not accepting sale contracts they told me copart pro must come in rta for transfer , called copart they said pro is in vacation !! very bad service attitude , last time buying car from this compnay waste of money and time.

Ar
Review №5

Awesome center for a good deal

A
Review №6

Riswan and Irfan were awesome, they already had my paperwork (title) ready when I arrived. I was in and out in a few minutes. Lots of parking on site, great service thanks guys!

Ma
Review №7

If you are thinking about buying from Copart ME I would advise against it. Customer service is disgraceful, the management is very unprofessional. My account was frozen due to their mess up, I got no apology, I asked for my membership to be stopped, they refused to return my deposit! When will these companies learn that treating customers (the people that pay your wages) with such disrespect is going to cost you in the long run. Copart only works if people trust it and Copart ME is damaging the Copart brand.

he
Review №8

Such a fraud I have never seen in my life, I think total loss cars, which is total loss of money, and regarding the service, when you r purchasing r selling, the customer care or representative or very sweet, but after they are like grocery person dealing with customers, its worst, hidden charges, once you sign agreements👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Review №9

I come here to make a business with them, but they wasnt let me inside to see their cars, just if I pay some money for them to nothing.Take care with them like a future buyer, because there is many hidden cost fee. For example to be a member you haver to pay 550 AED basic or 1050 AED VIP + 2000AED security deposit. After you win auction they deside in 4 days give or not, price +5 % VAT. Next to that 4 type of administration fee + again 5% VAT. Finally coming shipment again with extra fees..

Ah
Review №10

VERY BAD EXPERIANCE i bring 10 cars from them .- BAD SERVICESS- BAD COMUNIICATION- 4 MONTH TO GET THE CAR-VERY EXPENSIVEHope this msg will be reviwed by HQ in USA to Solve their business here in Dubai.Recomendation to other people , plz Dont use their Services. any more.Regards

Wo
Review №11

I am so sad, upset, because a guy name Hadi he shout me, disappointed me, he was so rude. He doesnt know how to speak with Customer.Please teach him, how to speak friendly, How to give Customer Service all the people.He is not able on this seat. Really 1st time face to a bed guy.I am sorry Copart, this guy really not suitable on this post.

sa
Review №12

Bad experience. DONT BUY ANY CAR. WORST CUSTOMER SERVICE. UNEDUCATED PPL

An
Review №13

Entrance is NOT free. It costs 525 AED + 50 AED for every friends. Taxi from Danube Metro Station costs 60-70 AED.

Um
Review №14

There have good offers for customer.

Fr
Review №15

Huge numbers of salvaged cars from all over Dubai_Abu Dhabi etc. Collections of hyper cars, super cars, classics you name it, this is the lace to be.

Ed
Review №16

We traveled here from Hungary to plan and making Business with them, but they said without any ACTIVE MEMBERSHIP not allowed to enter and look around, because of them Policy & Security Rules.Thats mean you have to PAY BEFORE YOU MAKING YOUR DECISION to buy anything or not!Congratulations you loosed a future big client with acting like this.

Az
Review №17

The First Online Vehicle Auction in UAE . Just Be Careful because Its So Hard To Buy A Crashed Cars From Pictures Only . So I Suggest Before You Bit make sure to visit the Place And Check The Car in Person.Good Luck

aj
Review №18

What a poor customer service they have at Copart UAE does not not have value for costumer its a worst experience ever in my life with copart uae , i will never recommend , i thought my deals with be smooth with them because they said they are international company but from my 1st deal of importing salvage car from USA i understood there standard of customer service and they dont have value for customer and customers money👎🏼👎🏼👎🏼👎🏼

An
Review №19

Really got all the cars for a cheap price, even though i didnt want to buy anyone

fo
Review №20

It is very cool ......look sharp I think I will visit this palace

Sy
Review №21

Earlier no of bidders come and you have a good deal. But now its popular and bidders over 2.5k, so price fo very high.apart very wide range of cars and best service..

8s
Review №22

They cheated me and robbed me! They have charges for everything. When you win a car on approval, next the car will go to bid section which the cars price is trice the price you win it for, if you dont agree with the price, they will just bring the car back to Auction, they dont charge themselves for anything. But for the customers, there is charge for everything. For me I won 3 cars all went to bid section, my limit was reached which I had no idea, but I got one more car, which I didnt want but If I dont want it there is charge of 20%, and minimum is 2000 AED. Stuck, and very bad customer service

Ze
Review №23

Rude staff. Need improvement in terms of customer happiness.

SU
Review №24

One of the massive collection of used cars and imported salvage tag cars...if looking for a car for self build or a donor car. Its beat place.Do some research online prior to the visit. Cars for japan and UK suited well for india use .. however for UAE and Middle east and African countries... US vehicles are best.

ki
Review №25

Someone please advice, I got a referral from a friend on this company and I would like to venture. Is it possible to get Japanese or Australian cars in good conditions ready to be shipped to Kenya?

Ha
Review №26

Copart is known in the USA to be the scammer online auction, they hide the damages and they have employees bidding online to hike up prices, their employees are very rude. Just google Copart USA reviews and youll know the truth. NEVER BUY FROM HERE ITS A SCAM

Ca
Review №27

Need to restore confidence for customerChief operation officer FYI

Mo
Review №28

Very good car auction provider for variety of vehicles with a great office facility and great staff who is both efficient and courteous and you can get your affairs handled readily. The only drawback is the location which is a tad bit far and on the outskirts of the Emirate but nonetheless a great car auction provider with their stellar reputation in the USA and here in UAE.

Sa
Review №29

Free advice Never ever buy car from this auction,no one answer call ,they will not give you key to start and check the car and if you won car from this auction price is not same there are hidden charges ,for pick up run and drive vehicle they will not allow your recovery to go inside or drive car out they bring car out with forklift if any damage happen while forklifting they are not responsible, thanks copart for bad customer service.

Kh
Review №30

Dont go for it specially online very bad experience .Almost many cars are expired

Tu
Review №31

Can I visit the site just for seeing the cars even if I’m a non member of Copart?

Mo
Review №32

Company too bad to avoid, especially people who buy cars from USA via copart dubai, advice avoid, I bought 3 cars with them from USA, when I received it, a real disaster, I did not recognize the cars, so much the catastrophic case, big dent, scratches, they left the windows open, the water to penetrate the seats, a car they broke its suspension spring, a mercedes c 2016, was touching a big dent in rear , in short, instead of making money, when i asked for an explanation about the cars that were touched, customer service answered me too stupidly, we are not responsible if the car was touched at the time of delivery, they know only taking your money and their profit, they dont care about their client, frankly I dont like the way they treat their clients I lost a lot money with them, avoided my friends

hy
Review №33

Nice cars, and the team of copart, well done boys, great work, good n quick service,,

Kh
Review №34

Very bad experience, I spoke with them before I drove more than 90 km, as soon as enter the building at front desk no one talk to you even though they were just behind the desk talking, laughing and kidding with each other, simply they don’t even deserve to be at this place, when I insisted to inquire about what I am there for, they simply ask me to wait, (I waited almost 25 min) while they were chatting, very bad attitude they don’t show any respect, I don’t advice someone to deal with them. My self I dealt with Copart in USA completely different story, I think the admin needs to follow up this location, it’s one of most important in the Middle East !!

Mu
Review №35

Very disappointed from the customer service the company is good but the customer service is the worst part they have made 2 counters for customer service but since I came to co part only 1 is being operated

My
Review №36

You can find nice car, but I surprised that service is so bad. I think worst what I met in my life. I bought two cars and with two cars was problem with documents. All documents was full mistakes. I spent a lot of money and time to solve my problem. And now I cant take my deposit out already second week.

mo
Review №37

Good

Ir
Review №38

Copart one of the leading used and accident car auction company based in DUbai industrial City. I know this company for almost 10 years and dealt with them for selling my used cars and also I purchased an accident car from them. Copart is a trustworthy car auction company. Their terms and conditions are straight forward. No fine print to worry about. You have to register online and pay a minimum of ARD 2,000 deposit and yearly subscription fee of AED 500. They have variety of accident and salvage vehicles starting from just AED 2000 for old model cars to luxury and sports cars. My recommendation is to register online, pay your deposit and yearly subscription, go through their stocks online and chose your vehicles. Before bidding online you must visit their yard and inspect vehicle physically. Make sure you chose the right vehicle before bidding. Your online bid is final. You will have to pay the total bid amount in full within 3 working days. You can not use your deposit amount to adjust the bid amount. If you ever chose to get your deposit amount back you have to cancel your account and get your refund. You will get your AED 2000 back but you can not get your yearly subscription amount of AED 500.I hope this article will help you understand Copart bidding procedure. This article is just for information purpose. To get accurate and up to date information please call Copart directly.

Sa
Review №39

Not answering the calls ! After 5 times calling they answer and after asking them about smth .. they closed the line !

Ri
Review №40

Its very good company this is best place for buy a car and sale the car with profit

Ul
Review №41

A very good online car auction and fast track delivery & payment system

Ha
Review №42

Very bad attitude of the reception desk guys i drove from abu dhabi and just left the place in less than 5 minutes.. bad customer dealing

TB
Review №43

For used and damaged cars

Ko
Review №44

They cheated me and robbed me! First they sold me a car that had hidden defects and then they stole my deposit for participating in an auction in which I did not participate.

St
Review №45

A long way out of town, but if you want to physically see the range of cars going to auction its worth the trip.

حم
Review №46

Vary bad ...The service at Cobart is very bad since I bought a car from America and it was paid but they did not send me the purchase bill or the shipping bill.Advice dont ship through Copart shipping any other company better and less valuable and faster Kobart take from 60 days to 90 days while the other companies 30 to 40 days and the service of Copart is very bad

Me
Review №47

Very unprofessional approach towards new customers. Felt like i was robbed, when i had ordered a car from USA through them. Took more than 4 months for the car to reach UAE, when average shipping time taken is 40-50 days.The shipping department wont help with any sales tax refunds.Never trying their services again.

Da
Review №48

Great Service and their shipping Agent Pangaea has worked hand in hand with copart to get me a lost titlle, thanks!

Mo
Review №49

Long drive. No access to view unless you are a member. Membership runs Jan to Dec. So even in Nov, you pay full for just 1 month.

ka
Review №50

Great staff doing there job perfectly and professionally .

FA
Review №51

Never bought nothing but Id like too

As
Review №52

Worst experience, too much extra charges, too much delay, to much promising, a lot of misinformation, no answering phone calls, no experience in customer service, no paper work on time, no customer service. Ask everything before you enter. They might tell you something now, but in fact it will be opposit. If you win a car, minimum you will require to wait 40 days to drive it ( this is from my experience )

Fa
Review №53

Bad service , never answer your calls. They have to take some training courses in how to provide a good service!!

Po
Review №54

Low price cars

Ta
Review №55

Good services for buying used cars

Юс
Review №56

Open 9.00 - 12:30 and 15:00 - 16:30 ! ! ! Timing is NOT CONVINIENT at all. It seems they dont care to much about clients.

im
Review №57

Best used cars place in dubai

Na
Review №58

Cars are cheaper but all with small damage and. Accidents

He
Review №59

Bad experiencewaste time and money. Bad management and careless staff. except customer service. Need long time to learn.

Pr
Review №60

An eye opener...maybe buy a car from them

Al
Review №61

Very slow service and untrained staff.Plus its very far away in the middle of nowhere

SA
Review №62

Well managed and fast service.

Al
Review №63

Good place for salvage cars

No
Review №64

Best shopping center in karachi

Re
Review №65

Good place for work

OL
Review №66

Very bed service. Waiting 45 min for registration

Mu
Review №67

Affordable used American Cars

Am
Review №68

Its very far only

ED
Review №69

🚗🚗good cars

Gu
Review №70

Good dealings

Ra
Review №71

Im very disappointment when I reach there all bad cars

Ma
Review №72

Salvage cars auctions my place for car projects

Mu
Review №73

No more benifit for the time

Ta
Review №74

Good

Kh
Review №75

Scrap care from USA

Zu
Review №76

Huge collection of salvage cars , going cheap

PM
Review №77

Good

Ma
Review №78

Very bad costumers treating last time to be in touch with themUntrained and unfriendly staffNot able to afford costumers needs

Ta
Review №79

Good

Sh
Review №80

Nice

Ed
Review №81

You can buy salvaged cars and car parts

Mu
Review №82

Good and smooth operation

Ma
Review №83

Cheap cars

Ne
Review №84

Very far from city

Al
Review №85

Better service

Sa
Review №86

Nice Cars

ka
Review №87

Nice company

Ka
Review №88

Nice

Mo
Review №89

I call the number not in use

Ha
Review №90

Good

ta
Review №91

Good

Wa
Review №92

Outstanding

kh
Review №93

No good

M
Review №94

Buy salvage car here

KU
Review №95

Good

Ch
Review №96

Copart autions

Bl
Review №97

Satisfactory

Ah
Review №98

Good

Su
Review №99

Vehicle auctions

Ar
Review №100

So far

Information
97 Photos
100 Comments
3.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.copartmea.com/
  • Phone:+971 4 459 2700

Categories
  • Auto auction
  • Vehicle shipping agent
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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