user
800CarGuru Mobile Auto Repair Services
Dubai, United Arab Emirates
Appearance

Comments
to
Review β„–1

5 Star Service. 800 Car Guru have been helping me for the last two years and have provided exceptional services (battery changes, Complete AC change, minor & major services etc). Waseem Din Mohammad, who leads the team, has always been of great help and assistance. Highly recommend these services πŸ™Œ

El
Review β„–2

An employee came within half an hour and changed my car battery quickly. He offered few types of batteries and explains the difference. So far, this is the promptest battery replacement service that I have experienced.

Aj
Review β„–3

The experience was good with them. They offered me a great price with 18 mnths warranty on the new branded battery. I think its worth using their service

Je
Review β„–4

Quick, on time, and reliable service. I’ll work was done at my location and I received immediate support when I head questions afterwards. Great value, wonderful service, and reasonable prices. I would highly recommend them.

Sy
Review β„–5

First, the service was prompt. The van came in a short time. The person, Ammad, was highly professional. He was nice to talk to and was very efficient. His attitude was to help me right from the start. This is outstanding service from a very congenial employee of yours. It is refreshing to meet such people and it shows your genuine care. God bless you all. Thank you very much for providing such swift and professional service in my time of need.

Sh
Review β„–6

Excellent service. Special shout out to my personal service advisor in Car guru Mr Saeed, he was very professional and assisted me in every request I made. The outcome was amazing and I can feel major difference in my car driving experience. They have done a good job and I will continue my service contract with them. Keep up the good work Car Guru and team!

Fa
Review β„–7

You guys provide exceptional services. Your customer support is wonderful. Extremely pleased with Ms Natashas support, she was helpful and quick with the support. I am glad I used your services for my car, they were delivered to my doorstep. Thank you Nataha and 800carguru. I will highly recommend this company.

Mu
Review β„–8

Great job!!! Extremely satisfying with the service provided, specially pick up and drop service. Many thanks to Mr. Saeed who processed the plan.

Lo
Review β„–9

Very prompt service, polite gentleman, wish the price was a bit reduced. i have recommended to my contacts

Mo
Review β„–10

Im writing this comment because the call i received from Ms. Natasha, she called me on behalf of the company just to make sure that i am satisfied with the service I received & to listen to my comments. I wish all companies do the same.Actually I didn’t have any comments because the service was excellent starting from the person who received my call, going through the technician who came & replaced the battery, ends with the call from Ms Natasha.Thank you all for such a great service.

Vi
Review β„–11

They were very transparent on providing details and was very informative in giving some technical knowledge about the battery for my car.Overall it was professional, good value with good service. I’m happy to recommend them…

Al
Review β„–12

They tempt you to buy from them but then when you have an issue, they don’t take it seriously ! And when you escalate, you don’t even get a reply !Not recommend .FYI - below was my initial review and it’s sad that I was forced to change it within a week !β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”-β€”β€”β€”β€”An excellent service provided by a professional well experienced team. πŸ‘Special thanks to Waseem who ensured that i get the service in the most appropriate wayπŸ™Thank you CarGuru 😊

da
Review β„–13

Really i am so addicted of battery guru services now, i used their services thrice this year and cant explain in words how happy i am.They are really professional in dealing the costumer and the guys who arrived on locations to help with different issues they were so professional to provide all related issues solutions and prices believe me i checked my self after the service done it is less than market and they give on site warranty which is more convenient for the costumers to have where ever you are.Big thanks for helping me out great management and team.RegardsDaniyal

Ri
Review β„–14

They reached to my location exactly on time. They charged my battery and I paid zero for it. The gentleman was very helpful and gave me good advise on what I should do next. Amazing!!! I will use carguru for all my car services and I recommend others too.

Fe
Review β„–15

Excellent service and customer supportA very reliable, trustworthy and efficient service centreThank you, Waseem, for taking genuine care, and well done on the way how you are managing by putting your customer first

Ea
Review β„–16

Amazing concept, quick service but the person who changed our car battery didnt give us any warranty card. When i called again after a month due to battery issues, they asked me to pay again because i didnt have the warranty card though i had the invoice

Je
Review β„–17

Very professional and courteous, arrived promptly and advised on best solution. Very quick at replacing battery.

Be
Review β„–18

They are very reliable as my car could not start I called them and they arrived in a few minutes, they fixed my car with high professionalism, thank you 800carguru team I highly recommend anyone with any car issues.

mo
Review β„–19

All crew been really helpful, on time, polite and very professional and also Natasha who follow up with me

An
Review β„–20

I got my battery dead on the parking. So my company sent to me 800Guru. Ive been served by driver named Ismail. Very polite man. He arrived to my car destination very quickly, and did service very fast. Their prices are acceptable. Thank you. Will recommend you to my friends if they need.

Qa
Review β„–21

I would just like to record that i have received excellent service from this company .i were kept fully informed as to problem solving and believe the pricing to be both competitive and honest . Special thanks to Mr awais , Depika and Mr kamran for their excellent customer caremuch appreciated.No hesitation in recommending best Car Services .

mo
Review β„–22

Radiator assembly and cooling system.Mr mohammed was profesional.He was kind,informative,and helpfull.The service is simillar to agency work .The recovery service is great.Overall thanks very much .

Mu
Review β„–23

Worst services. Their batteries are low quality. No one responds to your calls and messages.Recently my car battery went down and i was unable to start my car, I called them and they said you will get help in 60 to 90 minutes. I kept waiting for them after 80 minutes i called them and they said the guy is on the way and will be there in 20 minutes. No one came after that i kept calling and sending Watsapp messages no one responded. Even after two hours I didn’t get any help or call. luckily was able to start my car and went to nearest station to change the battery.Do not rely on them!!

Ha
Review β„–24

Excellent and very professional service by Sami/Samin (the technician) who came within no time to change the battery of my car. 5 stars to Sami/Samin and 3 stars to Carguru!!!

ab
Review β„–25

The guy who came to exchange my battery was so good. He found the fault, helped me with the best pricing for the battery. Over all satisfied.

La
Review β„–26

I had taken my car for service and parts replacement and failed two consecutive times at adnoc inspection facilities because my car was leaking engine oil.. the car was not leaking at all before i took to them.. STAY AWAY FROM THIS GARAGE. The staff are useless

As
Review β„–27

If you are in need for road side assistance or vehicle break down in the middle of road they are people to call, quick and professional assistance. Special Thanks to Mr. Waseem who ensure work is done on time and guides you on each step. Well done and keep it up.

Ra
Review β„–28

Called them at 3:30am when the AC / Alternator / Power steering belt got shredded in my car. The car died after running on battery for a few KM while looking for a garage. When I was pulled over, I googled for a 24hr mechanic. Amin (such a nice guy) gave me some options and then arranged the recovery to come and collect the car in 15min. He’s assure me everything will go smoothly and I should have my car back in a day or so. I’ll update more once I have the car back but feeling hopeful as it’s a good start.

Mi
Review β„–29

Good service and knowledgeable technician, on time and quick when replacing my battery. They followed up with a phone call to check on the work done. I will recommend.

Mi
Review β„–30

Very professional service. The guy even looked for the warranty card to check if it was still under warranty to save me money. Great job!

Sa
Review β„–31

Very professional and reasonable. Service was quick and satisfactory. Finally I have discovered a good garage/workshop for any repairs works if required for my car.

Ah
Review β„–32

I changed the battery twice with CarGuru. They are very professional and always on time. They provide good quality products with reasonable prices. I strongly recommend them.

Ak
Review β„–33

With in 30 minutes they come to my home and replace the battery. Reasonable price and good service.

As
Review β„–34

On time...professionally executed....friendly service. The battery itself was a bit on the expensive side.

ch
Review β„–35

What amazing guys brilliant and the best garage I have been. They have so much respect for the customers, I recommend reasonable price garage to everyone. Its so much more affordable and very quick getting your car back.. thank you guys especially thanks to Mr. Saeed Ubaidu..he is very positive guy.....

Ra
Review β„–36

The technician was very efficient arrived within 40 minutes. Checked the battery and shared the result of the assessment and quickly replaced it. Thank you for a great service.

Da
Review β„–37

Second time call out in the last 2 year for different vehicles.Friendly, courteous and prompt response to our flat battery replacement.Great service from people who care.

Sa
Review β„–38

I used their jump start service as the battery of my car died it seems. They were quick, very punctual.Regards,Happy customer πŸ˜ƒ

Hi
Review β„–39

They are really fast professional and the price is reasonable

Mu
Review β„–40

Ive been in contact with 800CarGuru from last 8 months and Mr. Waseem Din Mohammad has assisted me every time with quality & timely service. Based on the wonderful experience recently Ive opted to buy a 50,000 KM Service Plan which I believe will give me piece of mind Whenever my car needs Minor or Major Service.

Mu
Review β„–41

I think they are the best service provider in Emirates. Fast response, Professional service, Staff is very polite, and rates are reasonable.Top of that they provide free jump start service !!

Ke
Review β„–42

Amazing service ,fast and efficient..I recommend it to everyone

Um
Review β„–43

Awsum service ...just call and they are there..... little expensive but still ok.

Sa
Review β„–44

Ismail came and checked the car but he offered too high price for battery change. After confirming the price with the company, he said he does not have the battery and returned. Another technician was sent by the company to change the battery at the appropriate price. But disappointed with this as we had to wait for the other technician to come. But they changed it quickly and efficiently the second time.

Ko
Review β„–45

My car battery had died so i called 800carguru and they responded immediately and my car battery was changed in no time. Very good and professional service. Highly recommended

Ne
Review β„–46

Wassim Din Mohammed was very helpful πŸ‘

Su
Review β„–47

Excellent work for general services and on time. Very courteous staff and proactive/professional work. Have been interacting with Mr Waseem Din Mohammed who is extremely helpful and professional.

ne
Review β„–48

Car Guru were so professional. I was having trouble with my car battery. On the way coming back home I called them and before I reach to my place they arrived and did their business. First they checked if I need the battery to be charged or not, then they said that it needs to be changed. They gave me 3 options as per my budget and I use the battery which was of the good brand with quality. They did their job within 10 mins. Very professional and made my work really easy. Highly recommend them

la
Review β„–49

I had The worst experience with this company!Called them to change the car battery, they said technician will come in 30-60min, he came after 1,5hour without battery. He said he will start the car but he doesn’t have the battery, and i specifically said i need battery change. Then they said someone else is coming in 10-15min as he is near my area, 30min later i called and then they said the third technician is coming from another area as this one had flat tier, and the third will come in 15min, after 25min i called again and he said he is coming in 7min. Again after more than 10min he didn’t come and i called to say there is no need to come as i waited for 3hrs.I will never use this company again and would not recommend it.

Vi
Review β„–50

Very professional service. The technician arrived at the promised time and replacement was quickly done. The entire process was smooth and easy.

An
Review β„–51

I am satisfied by the services that I had received from Car Guru from the very first moment that I had called and asked for their services. My account manager, Mr. Waseem Din Mohammad had been very hands-on and accomodating.1. First call - I had a car breakdown due to overheating around 1AM and they send someone to tow my car in 30-40mins and fixed the issue on their garage.They delivered the car back to me in excellent condition.2. Since I dont have a service contract, they had offered me a service package --which I find suitable to my needs and it also offers flexibility that the package doesnt expire. I dont always use my car since I work from home and no-expiration date suits me well.3. We had encountered an issue about the number of cylinders in my service contract which had affected the initial quote given to me. They were able to rectify the issue and immediately processed the refund due to the system error.4. They do follow-up calls to see if the customer is satisfied of their services or if there are any areas that needs to be improved. As a customer, this is important aspect in order to enhance the customer journey. They also check and send reminder if its time to do the service.5. I made a few request to fix some aesthetic issues of my car and they try to go an extra mile to help me find the parts that I need.Overall, I am happy with their services and would highly recommend them. If you had a car breakdown, I can guarantee that you can rely on them 24/7.

Su
Review β„–52

Excellent service.Called in for dead battery at 1130 PM and few minutes to 12, battery was changed.The mechanic was kind and professional.Highly recommend their service.

Na
Review β„–53

Excellent service.. Javed was very helpful and assist us by being honest and accurate in timing.Highly Recommended … ask for JavedThanks a lot

sh
Review β„–54

I called them to change my battery and specifically told them I need AMARON brand and confirmed they will deliver the same. When the technician came with another battery of his choice 😑 and that too took 2 hours where as they committed service within half hour( which I didnt have much problem). One of the staff was rudely saying he would give another battery which I dont prefer.Worst service.

Im
Review β„–55

Was and always my saviour everytime I needed help with my car,, in no time they could reach me at my office parking and replaced my battery.. no hidden charges and prices are equal to market rates with hassle free plus offering card payments. Highly recommended πŸ‘Œ

Ar
Review β„–56

TO WHOM IT MAY CONCERNJust a short message to single out two staff members of 800 CarGuru, who very efficiently assisted me in occasion of a recent service request.800 CarGuru is very lucky to have professional personnel such as Ismail and Natasha, gifted with a very keen service-minded attitude, effective communication skills and genuine politeness.Kind regards

mi
Review β„–57

From the point I contacted them ,they never let me down ,everything was done on time ,quick respond ,knowledgeable staff.Special thanks to Mr.Anees

Ab
Review β„–58

800CARGURU is a service I’ve been using for the past 2 years, they are fast attendant and very helpful in terms of reaching you at home.

Ba
Review β„–59

Quick services and professional team, a team member called Amin has offered great help and exceeded my expectations .. grateful for the amazing work

Ja
Review β„–60

I regret of not finding this place earlier very professional and provides best value services I can say this people are breaking the stereotype showroom service center amazing and I have opted maintenance package too.

Ab
Review β„–61

Great experience, on time service, professional staff.

MO
Review β„–62

It was first time for me to call for emergency early morning 6am , and it didn’t take more that 30 mins to found them on my place of problem,Even the customer service for them very professional special Ms Natasha ,Thx a lot for them and I highly recommend them for anyone with close eyes

Mo
Review β„–63

My battery (Bosch) was dead after 13 months purchased from 800CarGuru , they replaced it for free within 30 minutes after I called them , very professional service (my warranty was 18 months)

An
Review β„–64

Great service, professional and courteous! The chap had great experience and he had me on the road in no time.

Ch
Review β„–65

Technician was polite and professional -Fast - efficient and patient - and shared what’s best for me

Fa
Review β„–66

They came quick but 1. The price range of available battery was TOO EXPENSIVE (745 AED). 2. The technician didnt return my key in my hand, so drove off thinking the key was inside. I couldnt find he key anywhere after a drive. I called the technician but he couldnt explain in proper English where he left the key. I had to keep driving. At the of the day, I found the key OUTSIDE between the windshield and hood.

Me
Review β„–67

Extremely bad service, they sent the technician the wrong location twice and i had to wait almost 2 hours and the operator wasn’t bothered.

Fa
Review β„–68

I recently came to Dubai from Abu Dhabi and was staying at a hotel when my car battery died. Helpless, I searched on google and found Car Guru. My battery was replaced in the next 45 minutes. I strongly recommend their services for all of your car needs.

D
Review β„–69

Very professional service. From the first point of contact to the technician it was well handled with constant communication. Highly recommend the service

Ru
Review β„–70

It was so nice to see people came to home to change battery and I will late ather people to call you and thank you so much for the searves

Mi
Review β„–71

When I called to schedule an appointment, the service sent a technician quickly to my address. The technician was prompt, polite, and helpful.

Jo
Review β„–72

I am a client now of 800CarGuru because of Mr waseem Din Mohamad..I trust this guy and trust his management and I know my car would be in great hands..I had an issue with my car but I had the team on site fixing it within hours..thanks for the immediate response.

Ru
Review β„–73

Such a life saver in this heat, I highly recommend. Customer service said it’ll arrive within 30 mins, and it came after 10 minutes. jump start were free!

Ji
Review β„–74

Car battery died at 1 in the morning , Car Guru showed up 25 minutes later (much quicker than I experienced with others) . 5-10 minutes later all was good and the technician was very helpful and informative

Re
Review β„–75

They will take care you like a family, professional staff and good quality service, especially if you go thr plz meet mr.waseem he will give you some nice tips about your vehicle. Attractive waiting rooms ( billiards some other games) u will not feel boar. So i will recommend here for all of them any kind of car model

Ch
Review β„–76

Good service. Professional and quick. Changed my battery within 40 minutes of calling them. Thank you

Ti
Review β„–77

These guys are not professional. Showed one and a half hour late. Told me that my battery needed to be changed. The guy first tried to sell me the battery for 700 AED before reducing the price to 350 AED. Car was still not working in the morning, the problem was in fact the alternator. Dont waste your money here.

Ra
Review β„–78

Excellent customer service. Excellent on time service. Specially thanks to Ms. Natasha.

Ha
Review β„–79

The guy who came was very helpful /friendly, however, the guy over the phone promised they will be here within 20 minutes and it will cost 350 dhs, they came within 60 minutes and cost 580 (the cheapest option)

az
Review β„–80

Extremely professional and very helpful, practical and ready to find ways to accommodate the customers.

Na
Review β„–81

I really like value, professionalism and punctuality, quality yet to be measured. Loved the service

Ar
Review β„–82

Professional , on time and customer friendly , Proper battery replacement at doorstep with warranty card and satisfactory services...always recommend CARGURU

Ma
Review β„–83

Using this service since some years and it’s very good and I recommend to use it.

Jo
Review β„–84

Kindly do not use their service. The battery service person was so rude & he was asking for 700 AED for a battery which costs 400 AED. Literally came to argue & told that the battery is dead, cannot jump start the car. No response from management also, after i informed this. I took the car for battery replacement to another service center, they checked the battery & informed me that battery health is good & would last another 4-6 months. Very unprofessional person & the customer service people. thx

Sh
Review β„–85

Very professional and on time. They came within 20 minutes after my call.800CarGuru is the best mobile car service in town.I will definitely will recommend it to everyone.

Ma
Review β„–86

The attendant who arrive on call basis was professional and knowledgeable. He brings a friendly approach and humble impression.

Bh
Review β„–87

Good time management they reached my location as committed.The technician explained the issue in detailed.Good to go

Aw
Review β„–88

Perfect Managing and operating..Perfect arrangements and team..Thank you guys for your support..

sa
Review β„–89

I had the chance to deal with this company which is slightly higher than the average price, but to be honest it’s the best experience I had so far, There is one guy his name is Saeed ubeid; just to make it simple he’s the best and he’s really a helpful guy and take care of you and keep update you. I will definitely keep coming and spreading the great experience I had. Thanks saeed once again and car guru

Kh
Review β„–90

My car having so many problems , steering, oxygen sensors, etc.... my friend he reference me to go 800Carguru . And also I meet one of the respective Mr Saeed Ubaidu he an assistant me about my car. Updating me all the time . Most thing I like it he is always smile and reply to customer with good attitude, and he make customer not to worried neither upset . I has noticed all the staff are say no to customer and even small things they try to fixed. Really good to meet with 800Carguru . I really recommend to go and visited. It’s really amazing services they given to me . If you are visiting to 800Carguru try to meet with Mr Saeed Ubaidu .

PR
Review β„–91

Exceptional service.. in 15 min they reached the location πŸ‘πŸ‘ highly recommended

As
Review β„–92

Brilliant customer service. Best company out there. Thank you.

An
Review β„–93

Had battery replacement on 26th Aug, 450 AED was the agreed price (all inclusive) for VARTA battery, I had already shared car details /registration card and technician confirmed the price before stopping by....and when he comes to replace the battery he charges 606 AED saying it is bigger size battery...totally ripped off...will not use their service further.

sa
Review β„–94

Very professional, reached the location on time. I am impressed

Mo
Review β„–95

Very good dealing sale person and professional technicians happy to do deal with them 100/100

Is
Review β„–96

Thank you soo much i am very happy with ur service

IL
Review β„–97

I received good service from Mr. YaminVery friendly guy.Hope carguru will continue the best service.

Ca
Review β„–98

I had my battery replaced with 800carguru a year ago with an 18 month warranty. A year later the battery died. Even though they had an invoice proving purchase and they agreed with it, they refused to change the battery with a card that has been misplaced. This is unreasonable as they confirmed the purchase of the item but would not uphold their promise and lack integrity. I would not recommend them. I have spoken to several other companies and them having you on the system is proof enough to uphold a warranty.

ba
Review β„–99

To put it very simple, Im wondering how wd they manage to have that kind of positive reviews, terrible terrible terrible a million!If you ever wanted to be stood up and and lied by, voila this is the best team!

Ma
Review β„–100

Clarity on product brand and rates differences, commitment to proposed timing even before, well equipped van and checking before replacement.Would strongly recommend this service for emergency

Information
100 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://800carguru.ae/
  • Phone:+971 800 2274878

Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Chauffeur service
  • Auto tune up service
  • Car accessories store
  • Car battery store
  • Mechanic
  • Tuning automobile
  • Wheel alignment service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours